Daily cleaning, installation of cabin HEPA filters on flights from Oaxaca
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Scores according to KAYAK customer reviews
Cons: "The cabin was very cold."
Pros: "Everything, thank you"
Cons: "Nothing, everything was perfect, thanks."
Pros: "All westjet workers are amazing. Starting from the people at the front desk, the crews on the plan and the people that give direction."
Pros: "Fair cost benefits"
Cons: "More food!"
Cons: "It would be nice if WestJet didn't gouge customers during unfortunate circumstances"
Cons: "Explain the reason of the delay to us. Service while boarding was very poor No smile or welcome"
Cons: "The cabin was a bit warm"
Cons: "Seats too narrow"
Cons: "Small plane"
Pros: "West jet always known for above and beypnd service"
Cons: "Way too cramped. Only 1 washroom."
Pros: "The trip served its purpose in getting us from point A to B. Good"
Cons: "I miss the wedding party I was the bridesmaid"
Cons: "Choice of food"
Pros: "Horrible check in"
Cons: "Rude staff"
Cons: "Booked our seats 24 hours in advance and could not get seats together. Airline expects us to pay extra for reasonable expectations as that"
Cons: "Tiny chairs"
Pros: "Talia is an excellent stewardess—She takes good care of people"
Cons: "The plugs don't actually charge anything... :-/"
Pros: "Haven't taken it yet"
Cons: "Well I'm not on the plane yet cause you left.me stuck in Vancouver"
Cons: "Boarding process complicated, bad smells in cabin"
Pros: "They were quick and efficient"
Pros: "Smooth flight"
Cons: "Wheel chair services was horrible. 8 passengers needed assistance and there were 2 assistants to aid them. This took over two hours as they attended to passengers with connecting flights first. It was frustrating waiting 2hrs after the flight landed to collect luggage and leave airport."
Cons: "Woman in seat beside should have taken 2 seats"
Cons: "The very long delay, the aircraft was extremely crowded and then we arrived late"
Pros: "Wonderful service!"
Pros: "Everything was good"
Pros: "No issues"
Cons: "That the fare advertised didn’t include a seat or a suitcase. Very unfair comparison."
Pros: "Free booze"
Pros: "The boarding was fast and everyone was kind with me."
Cons: "Snacks were given, I wish there were more options."
Pros: "The people that work for WestJet are exceptional! I find everyone there is knowledge, helpful and happy. The last one is why I fly with WestJet. Its a real treat to be so well taken care of."
Pros: "The boarding process was organized and quick. The pilots, Robert and Patrick flew so well and we landed like a dream."
Cons: "it was very good"
Pros: "The Pilot explained his Procedures thoroughly."
Cons: "Same as above."
Pros: "Easy on line check in"
Cons: "Delays on boarding"
Pros: "Luggage came fast. Car rental was great."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."
Cons: "The long wait to get my baggage."
Pros: "Staff was kind as usual. Some channels didn't work so they gave us complimentary movies."
Pros: "Service was great. Seats seemed to have shrunk. I sat in a middle seat. Hmm."
Pros: "People very helpful and friendly."
Cons: "Waiting to get our luggage"
Cons: "TWO gate changes and several delays later, we finally got to Toronto."
Pros: "The boarding was made very comfortably. The staff was nice."
Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."
Cons: "Good service."
Pros: "Nothing at all, we were left in Mexico with an under 2 years old boy. Reason, apparently we were late but we were not and simply Aeromexico probably oversold tickets and put others in our seats"
Cons: "To resolve our problem. Supervisor was so disrespectful and treated us so badly we had to get ao mad at them so we could get at least a hotel to spend 17 hours until our next flight which they wanted to provide"
Pros: "Crew very attentive"
Pros: "The crew was helpful and professional, the food was flavorful and plentiful, the entertainment selection was good and the aircraft was well take care of and had amenities like spots to charge devices"
Cons: "The WiFi didn’t work even though it was advertised as working"
Pros: "The crew was friendly and we received a nice breakfast."
Cons: "Entertainment selection was mediocre."
Cons: "Flight delayed. They were moving us from door to door. My connecting flight was delayed too. The flight was supposed to leave at 1am when ended up leaving and hour past that plus a lot of children were traveling in that flight and I don’t think it was okay to be moving all these families around from door to door. It was 2am this children needed to be sleeping on Thebes plane that was supposed to leave at 1am. Really disappointed."
Pros: "The service on the plane is ok."
Cons: "On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time."
Pros: "The variety of movies, songs and tv."
Cons: "Nothing everything was excellent!!!"
Pros: "The cabin was kept quiet, dark and orderly for the night flight."
Cons: "Same as above. The seat in economy is truly an endurance test. No way to go to sleep."
Cons: "I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again"
Pros: "Average flight. Nothing special."
Cons: "No entertainment system. Nothing Thanks I bring my Ipad. Spend play Solitaire."
Pros: "COmfortable seats and great staff. Food was the most bland that I have experience on Aeromexico but they all can't be home runs."
Cons: "Entertainment system had malfunction and was down for half the flight. Leaving me halfway through a film (pet peeve)."
Pros: "The onlt airline providing every pasanger with Free drinks and food. Live the beer and mix Tequila drinks."
Cons: "I did not like paying $50 us for the second bag i thing $ 25 its ok 50 its to much... I need ir to Boeing chese and tequila so my carry on bag tas over waigt so i check ir in."
Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."
Pros: "Love the comfort and room of the seats. A plus to have charger station in your seat"
Cons: "Staff not so friendly. Not giving us enough attention"
Pros: "Was all good even saw a couple get in the toilet for the mile high club!"
Pros: "Flight had no major inconveniences or mishaps."
Cons: "Paid $150 more for AM Plus. Not worth it."
Pros: "Everything was great. The airplane was comfortable and clean."
Pros: "Everything else was good"
Pros: "we flew clase premier and really enjoyed it. there was cheese and wine to start, then a chicken breast with potatoes along with a courgette salad and then asparagus on the side. the movie selection was good, the seats were comfortable... we were very happy with it."
Pros: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Cons: "The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later."
Pros: "Good hot meal"
Pros: "Fast boarding, decent seat space (AM+), fast, courteous staff"
Cons: "I paid $14USD for internet assuming the USB charging ports worked, only to find that they did not, getting only 15 minutes of my 6 hour flight!"
Cons: "It was too cold on the plane."
Pros: "Overall planes were ontime Staff pleasant. Tv entertainment was certainly adequate"
Cons: "Food was terrible Both trips a bun with mystery meat and cheese And a pudding on the side My last overnight trip my seat didn’t recline making sleeping almost impossible"
Cons: "Delayed hours, both on my flight to Managua and from Managua. Going through customs and having to pick up your luggage and the go back through security is annoying. What do they think has changed since the last security check? The seats are small if you have long legs. The food is not good, but I guess what airline's is?"
Pros: "I found out there were no bags included after I paid, never using kayak again"
Pros: "Crew was very nice, lots of movies and kids shows to choose from on the plane"
Cons: "Flight delayed, missed connecting flights, very little communication about delays etc. Terrible turbulence for 3 hours, food was not good at all. Don’t eat breakfast"
Pros: "I like everything about, food was good, entertainment was good crew was good. They give you free beer or wine"
Pros: "The crew was very nice."
Cons: "The screen at my seat did not work. Nobody told me why or mentioned it to me. While I was sleeping a flight attendant took away my tray of food before I was finishing eating."
Pros: "The comfort level on Aeromexico's planes to Mexico City and beyond is beyond belief, in this age of shrinking passenger space. In an ordinary ("back of the bus") seat in coach there was more than ample legroom for a more-than-six-footer, and row 28 has two windows to look out at the scenery aft of the wings. And food was even provided at no extra charge! In this situation there certainly was no need to purchase at an additional cost whatever Aeromexico calls its "premium economy" seating."
Cons: "The entertainment system is limited --- there are no games on the seat-back installed machinery. In addition, the earphones provided are only ear-buds, which don't work well in my ears. (I prefer the miniature headphones other airlines provide.) The volume controls were also poorly scaled. The lowest three levels of volume weren't enough to even hear a single sound, the next level up was a little soft or quiet and the highest level far to loud to preserve a listener's hearing."
Cons: "Stated "free wifi" on plane by the door entrance. But once seated and trying to log in. You have to pay. So it is not "free" In my opinion that sigh is false advertising."
Pros: "To be Honest, I really don't like anything about this airline. It has horrible service. The workers at the airplane are nasty. And I didn't get my bag, even when I had to paid for it. This service from this airline the worse. ..."
Cons: "N O T I N G ...."
Pros: "Great entertainment options. Good food Although the flight was completely full the crew was attentive and nice"
Pros: "Flight attendants are nice from the moment we walk in the airplane."
Cons: "The food needs to be changed. They have been serving the same menu for years. The breakfast menu is too heavy for the morning."
Pros: "Airline gave me a good seat assignment"
Pros: "Help from attendants"
Cons: "Too crowded"
Pros: "Great customer service !"
Pros: "On time and comfortable."
Pros: "Bought two tickets weeks in advance but for some reason was put on Standby, was almost not allowed on my flight. Caused a high degree of stress."
Cons: "Staff gave no explanation as to why I was put on Standby even with Elite Plus status. When I called the airline they said I shouldn't be on Standby."
Pros: "Aeromexico stole my money and never let me board a flight. My initial flight was cancelled due to mechanical issues after a 3 hour delay in the airport. At this point it was 3AM and all passengers were told to call Aeromexico's support number to re-book their flights. Aeromexico staff does not speak English well and when I asked them to speak slower I was cursed at and hung up on. I finally called again and was given 2 options: agree to a flight that would DESTROY my vacation or get a refund. Scared and exhausted, I told them I didn't understand, and the flight didn't work, and guess what, they re-booked me anyway, and said that since I was re-booked any change to my ticket would entitles them to my entire $1,100 fare. Aeromexico is a criminal enterprise. Never book with them! Kayak, you should cut all ties with this airline!"
Pros: "The crew They were nice."
Cons: "The food"
Pros: "The economic price for the great service,because we can travel more often."
Cons: "The kind of sandwich too dry."
Pros: "I loved being able to watch movies and they also gave us a meal. The time on the flight flew by."
Cons: "There's was not anything I did not like"
Pros: "The entertainment system... Although had my own.. The screen was large and selection was good from what I saw around me."
Cons: "Nothing much. Was full flight but nothing they can do about that"
Pros: "Flight took off on time, ample room for carry on, seating comfortable, personal screen with recharging outlet, good selection of entertainment, dinner and drinks included. Attendants pleasant and flight arrived 15minutes early. In this day and age of penny pinching airlines treating people like cattle, it's nice to be treated like a human. Very enjoyable flight."
Pros: "Everything was ok."
Cons: "Getting all my luggage. Allowing my wife and I to sit together"
Cons: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."
Pros: "Seat room is limited, especially when you are in the middle seat."
Cons: "Seat space"
Cons: "No delays"
Cons: "Too hot!"
Pros: "The crew seemed nice, they allowed me to board early."
Cons: "There was no entertainment because the system was not working in our area."
Pros: "Crew was great."
Cons: "Airplane didn't have any AC and was very old and dirty."
Pros: "The crew was great, the plane itself seemed newer and was very comfortable."
Cons: "Food was better than I expected, but still airplane food"
Cons: "We stay stuck in PVR"
Pros: "Nice crew"
Cons: "Very uncomfortable trip. Seat were weird and neck pain We waiting on the plane for more than 30mn before departure"
Cons: "you didn't respond and we were unable to take the flight."
Cons: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."
Cons: "Plane was delayed 3 hours, then delayed 30 minutes more because a flight attendant went to the wrong terminal. AA offered food to us, but this was after I had purchased food from a restaurant in the terminal. Would have been nice to at least offer free WiFi on the flight."
Pros: "Easy boarding, flight on time, friendly creew"
Cons: "old plane with seat not confortable for a 3h flight"
Pros: "787 is modern and clean. Service was excellent. Seating layout is good."
Cons: "Food was good but not great. Gogo-in-flight Internet system is awful."
Cons: "i wasnt able to select a seat when I checked in. they couldn't give me a better seat before bording and the fact that Im the one approaching then to have a seat selection, no one called my name."
Cons: "there was a delay and no one was saying why? the flight was over an hour late"
Cons: "Delayed flight"
Pros: "Flight crew was great. The plane was half full, so the attendants allowed us to move."
Cons: "Terrible landing in Charlotte. The plane was rattling and had an annoying whistle."
Cons: "Limited legroom is a problem. Otherwise, the flight was fine."
Pros: "Friendly staff,good food,entertainment was also top notch Staff helped me a lot;I am a nervous flyer and they checked on me regularly"
Cons: "Could have used a bit more room but I was not to squished"
Pros: "the crew was very friendlily and the flight was great and confortable."
Pros: "Crew, food and boarding."
Cons: "Limited entertainment selection. Tight setting with minimal leg room."
Pros: "I got there on time and they didn't lose my luggage."
Cons: "The planes are too cramped, costs are too high, staff just love pointing out a carry on isn't a carry on even though it's sold as one and fits in every other airline's definition of one. Boarding process is ridiculous."
Pros: "Service was quick, comfort flight, excellent service. This was the best flight so far."
Cons: "To many kids crying, it was loud."
Pros: "Crew was friendly- organized everything well as far as getting everyone seated quickly and handing out refreshments"
Cons: "Very little leg room for anyone over five feet six inches! Happy to be 5’2” for a change!"
Pros: "The service was fast and friendly. The crew was so helpful"
Cons: "Ran out of the kind of food I wanted"
Cons: "I need to be able to charge my phone on the airplane!"
Pros: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"
Cons: "For some reason they changed my seat."
Pros: "nice people taking care of us during the flight"
Cons: "in Miami, had to change gate 2 times, from D38 to E9,than to D7."
Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Pros: "food and service by the crew"
Pros: "Quick short flight efficient, got from A to B for the same comfort for the price I paid so I’m happy"
Pros: "i loved everything but there should be more variety of food and snacks"
Pros: "The plane wasn't full so that was soo nice."
Cons: "No TV's or outlets."
Pros: "On time"
Cons: "Terrible entertainment. A 1980s common screen. Horrible movies nobody wanted to watch and no choice was available given the common screen,"
Cons: "flight from Philly to Ithaca was late also"
Pros: "Everything was on time!"
Pros: "I was traveling with two teenagers and originally there weren't 3 seats together. When we got to the gate they had reassigned our seats for us to sit all together. I appreciate that."
Cons: "We had already pulled out of the gate to leave when the captain informed us the plane had maintenance issues and we had to wait for a gate. We waited. When we got to the gate he announced the crew had timed out and that we should take our things and get down to wait for more information. Once at the gate we were told they were trying to put a new crew together for us, including the pilot. While we waited they did provide good quality deli food for us. I appreciate the food but the 5 hour delay, I did not appreciate."
Pros: "Friendly staff. Landed early. Offered a free bag."
Cons: "They moved the flight earlier, which was not fun. And, there were no entertainment centers."
Pros: "Free alcohol and good passenger friends and friendly service."
Cons: "No outlets for phones"
Pros: "Flight was on time, and arrived about 1/2 hour early into MPS!!"
Pros: "Movies. Upgraded to more spacious seat."
Cons: "Dry dry dry. Hard to sleep."
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Pros: "Kayak did not refund or have an option to exchange my ticket for a later time in the year."
Cons: "My tickets were 415.00 and I wanted to change the dates and couldn't since I bought from a third party I had to pay an extra 400."
Pros: "On time"
Pros: "There was enough space between the passengers and for my legs."
Cons: "To many layovers. The should arrange for more direct flights. Having less options but a reduce flight time will be best. That goes for all airlines."
Cons: "Same as above but I missed a whole day with my relatives at the lake :("
Pros: "With this one I didn't get to pick my seat there was an over weight person searing next to my husband and he could not put down his armrest because she was on his seat they should make them buy 2 seats or buy first class. So that they other person doesn't have to suffer"
Cons: "Make them buy 2 seats or buy a 1st class seat!"
Pros: "The boarding was smooth and quick, flight arrived early. Service onboard was very good"
Pros: "We were boarding with one person in a wheelchair. They were extremely helpful and understanding."
Cons: "All was perfect"
Cons: "air canadas service, they should reimburse my accomodation expenses because of their poor time management."
Pros: "Boarding was good and fast"
Cons: "The audio jack was not good thus I had to keep it steady with my hand to be able to listen to movie"
Cons: "Improve seat comfort"
Pros: "Seats and plane condition"
Cons: "5h travel at noon, no meal, this is a bit cheap."
Cons: "They feel like seats for budget flights."
Pros: "Extremely helpful and accommodating! Thanks to all!"
Cons: "See above."
Pros: "Lost bag"
Pros: "It was on time and they served drinks."
Cons: "Confort de merde"
Cons: "movie selection is poor and using your own device isnt that enjoyable. Girl at counter was demeaning."
Pros: "Good service"
Pros: "Ok so I download the app and horrible content. Not alot of options and then you have to rent an iPad? They should b giving.those.out free"
Pros: "Everyone was very pleasurable"
Pros: "Able to upgrade to 1st class"
Cons: "Customs what a cluster of confusion"
Cons: "Always delayed."
Pros: "Good selection of TV and film's"
Cons: "It was cancelled."
Cons: "AC Ticket attendants were unbelievably rude."
Cons: "Splitting couples in different seats. The only way to seat together was to pay extra."
Pros: "The tv for each individual person"
Cons: "Always late."
Cons: "Air Canada was a horrible experience from beginning to end"
Cons: "Not offered earphones"
Pros: "on time"
Cons: "There was no working charge for electronics."
Pros: "Comfortable plane!"
Pros: "I paid 10.00 for nuts... that is nuts!"
Cons: "The waiting room in Boston was awful and behind security, hot, small crowded. Delayed"
Pros: "I liked the comfort and the service"
Cons: "the long delay in Montreal"
Pros: "Excellent service as always !"
Pros: "Movies were good. Landing was good."
Cons: "Ventilation was not great. And the Wrap was awful."
Cons: "Very uncomfortable seats."
Cons: "Deplaning and entering the terminal was delayed substantially."
Pros: "Never flown "air canada", was a bit apprehensive. But I was very much happy & pleasantly surprised!"
Pros: "I got to Montreal"
Cons: "Long time till take off."
Cons: "Was a bit of a pain when I wanted to simply get off the plane in Geneva since it would be shorter, but then the plane was late, but that can't be helped"
Pros: "Left on time"
Cons: "Trouble at gate landing. Took a long time to off load"
Pros: "A Nice airport"
Cons: "The film are very on The iPad"
Pros: "Every thing"
Cons: "over 1 hour to check-in? what is the point of printing our boarding passes in advance? poor planning to have 2 flights checked in at the same time"
Cons: "Boarding was delayed due to crew unavailability. Entertainment did not work due to connectivity issued during flight. No cookies nor snacks were served vs outbound flight where they offered 3 snacks!"
Cons: "I ran to the gate from my previous flight, but it turned out this flight had been delayed. The flight boards and United app didn't show that though."
Cons: "I was flying with Air Canada. The UI for watching movies was not good, it had a hard time to respond to the inputs. It was also hard to move the videos forward to the part I needed. Plus, the audio wasn't working well with my own earphones."
Pros: "Getting home."
Cons: "It was an older airplane. For a long flight from Montreal to San Francisco, a plane with more room would be more humane. People were lined up for the bathrooms most of the trip since could not use the small first class bathroom. If one wanted a meal, it was one you had to pay for. Broken monitor"
Pros: "The flight attendant in our section was amazing. She gave us tips for London and gave us some complimentary alcoholic drinks. She made the flight so much more enjoyable."
Cons: "The seat comfort was just ok. Neither my husband or I was able to get much sleep. The seats in coach are very tight and we couldn't really get comfortable."
Pros: "There is nothing to like about Air Canada's Rouge service. Their sardine seat layouts are amongst the worst in the industry."
Cons: "1. Seat comfort. 2. On-time departure. 3. Boarding Procedures. 4. Pre-boarding announcements."
Pros: "The crew was amazing and very helpful and kind. The flight was delayed but the crew was positive and boarding was very fast and efficient."
Cons: "The morning snack had egg and I am allergic to egg so I could not eat it. There was no non-dairy creamer for my coffee."
Pros: "Safe flight. Also, I was offered a different flight from Boise, ID, in order to make my connection in San Francisco. Thank you!"
Pros: "Nice flight!"
Cons: "Huge line to take off at Newark Airport"
Cons: "8hr flight with a glass of water, no entertainment, bad streaming, the toilet was DIRTY... what else a kind of a modern torture! Tired of being treated like animal."
Pros: "Clean plane, comfy seats and friendly staff"
Cons: "All was good. Didn’t have any problems."
Pros: "Flight on time"
Cons: "Travel plans will be impacted due to lost luggage"
Pros: "The counter clerks in the airport were not friendly. But the inflight attendants and service was great."
Cons: "The counter staff were grumpy from the minute they arrived at the service gate desk."
Pros: "the comped hotel"
Cons: "Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport."
Pros: "This flight was a good value."
Cons: "My legs are short and the seat seemed a little higher than other plans. I couldn't rest my feet flat on the floor for 6 1/2 hours. This was very uncomfortable."
Pros: "Terrific Gate Team in Houston, who were extremely helpful with my current disability (my foot is in a walking boot). Gate agent immediately approached me once I got to the gate (via wheelchair) to see if I needed anything else. Then she took it upon herself to move my seat so that I had an empty row on the flight to prop my leg up on the flight, which was excellent customer service. She anticipated my needs & exceeded them. She signaled for me to board early, so I had enough time & space to get down the ramp. Gate agents like her are hard to find these days. I wish there were more agents like her. Flight to Indy- Plane were more spacious between the seats. My knees had 6”-8” between them & the seat in front of them. It was a new plane, so if this is the direction that United is going with their aircrafts, they will have lots of happy flyers."
Cons: "It was recommended to download the United app for free inflight Enterainment once I purchased the inflight WiFi. After purchased, none of the movies or tv shows would play. It seemed like slow WiFi was making it impossible to utilize the Entertainment promoted by United."
Pros: "1 hour late"
Cons: "Under staffed. After a long friday in New York I was looking forward to a glass of wine. You would think 2.5 hr flights could handle serving everyone drinks."
Pros: "Fantastic service! Much obliged for everything!"
Pros: "Nice attendant, food OK, no delay."
Cons: "Internet costs"
Cons: "Sit are wayyyyyyyyyyyyyyyyyyyyyyyyyyy to uncomfortable"
Cons: "United has further shrunk the seat width. This flight used the new 777 v4 arrangement. Will not be flying united long haul again anytime soon. Also this was an 8 hour flight. All food was for purchase."
Pros: "There was a delay due to thunderstorms and the female pilot handled it extremely well"
Cons: "Took 3 days to deliver my case. They have daily flights. Very poor."
Pros: "Put us up in the hilton."
Cons: "Told us to run across the airport just to get there and they already shut the doors 20 minutes before the scheduled departure. had to miss another day of work..."
Pros: "Rude boarding employee- Rude in general on phone with United Got to my confirmation code after having to change my flight and we got disconnected- didn't call me back when he had my number. Lost the connection"
Pros: "Flight on time!"
Cons: "The plane was small and bags barely fit on board"
Cons: "Flight takeoff 1 1/2 hrs late. Rough flight due to turbulence."
Cons: "Flight attendants in coach seemed off. Not very friendly."
Pros: "Having power at the seat to charge my cell phone"
Pros: "Fairly quick and easy to get checked in and though security"
Cons: "Seating was a bit cramped, good thing plane was not full"
Pros: "I liked the Lufthansa flights using Airbus Aircraft the entertainment system is the best."
Cons: "The entertainment system on the boeing planes is not necessarily the best, the screens are smaller, the selection of movies is not upto date and even Live TV does not work"
Cons: "Flight delay"
Pros: "Convenient, seamless boarding process. Arrived early"
Cons: "Middle seats are pretty cramped on 737"
Pros: "Snack delicious"
Pros: "the crew was very nice."
Cons: "The food was terrible. The seats are so small you cannot access your carry on under the seats."
Pros: "Nothing much"
Cons: "Your refund or rescheduling policies."
Cons: "The flight was delayed more times than I can count & cancelled around midnight. AWFUL!"
Pros: "Crew was patient, plenty of room to move thru cabin! Went fast & was over before we knew it!"
Pros: "Crew nice and friendly."
Cons: "Free in-flight entertainment should be offered on all flights of 2+ hours through the United app. Had a family with young kids next to me who would have benefited from it (I saw the father trying to connect to it through the app), and overall it would make the flight a much more pleasant experience. After boarding a full hour later than what was originally said, it would have been nice to kick back with a movie for the flight."
Pros: "Everything was in time."
Cons: "How about getting friendlier staff. The male flight attendants were insanely rude."
Cons: "The plane was tiny and the seats were tiny. Could not carry on a bag and it took a long time to get the bag back from having been gate checked."
Pros: "On time"
Pros: "Comfort and great staff; smooth landing as well"
Cons: "Lack of leg room, no TVs, no free wifi"
Pros: "Quick flight and also very nice people working. They took good care of us for our short time with them."
Cons: "I have no complaints about this flight. It went very smooth."
Pros: "Attentive Stewardess"
Pros: "Flight was delayed because they couldn't get their passenger count straight! 30 min delay just to leave the gate!"
Cons: "When we arrived 20 mins late and then no one was at the terminal gate to put sky walk in place! After 20 min wait we had to walk down the aircraft stairs outside and go thru a door and climb two flights of stairs just to get into the airport"
Pros: "Cabin crew, who in my opinion are the ambassadors of the airline demonstrated what I believe was the airlines philosophy. Excellent service."
Cons: "Their was one exception with one cabin crew in the economy section who appeared to show some attitude, and responded rather unpleasantl"
Airlines flying from Oaxaca have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Oaxaca
Masks required on board, masks provided on flights from Oaxaca
Social distancing seating
Middle seats unavailable to book on flights from Oaxaca
Testing for antibodies, testing for symptoms for flights from Oaxaca
Waiving of change fees. Search flexible flights from Oaxaca