Pros: "The crew were friendly, helpful, and attentive. I'd love to fly with them all the time"
Cons: "The business class seat felt a bit claustrophobic when in lie flat mode"
Cons: "Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion."
Pros: "The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good."
Cons: "The offer of wine. The wifi options."
Pros: "Nice folks"
Cons: "Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat."
Pros: "Good crew, food was good for airline food. Entertainment offerings were good."
Cons: "Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats."
Cons: "Screens need update, mis functions on equipment"
Pros: "The crew was terrific and friendly as I expected."
Cons: "I have no other suggestions here since I'm pleased with the flight and services."
Cons: "The boarding organize by group could improve the process"
Pros: "I was offered to check in my carry on, it was nice."
Cons: "I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience."
Cons: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."
Pros: "The crew was very friendly. Family line was nice when travelled with the little ones."
Cons: "I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience."
Pros: "Good, in-flight entertainment"
Cons: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Pros: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Cons: "I travel a least 5 times a year and Kayak is always my option."
Pros: "Missed this flight because the first one was late"
Cons: "That it wasn’t a flight to Denver"
Pros: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Cons: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."
Pros: "Friendly crew; good food"
Cons: "No wifi"
Pros: "Dry. I’ve food and really felt pampered"
Cons: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"
Cons: "My tv screen wasn’t working."
Cons: "All was great"
Pros: "I liked the staff and the chocolate"
Cons: "I didn't like the meal much and the lighting was too bright most of the time."
Pros: "Great entertainment system"
Cons: "Leg room space was a bit restricted compared to what I am used to"
Pros: "The plane was comfortable. The headrest was great and the seat pitch and recline were decent. I was able to sleep better with Swiss than with other airlines like Lufthansa or Delta. They are much better overall for sure. The food and staff were excellent! The food quality is very good compared to the other airlines. The cabin crew are always passing around water and chocolates throughout the flight. They were friendly and helpful as well. The pilots were also very good. We had no rough turbulence and their landing skills were amazing."
Cons: "The boarding procedures could be improved. They don't have zones and everybody just line up. Families with small children are not accomodated first."
Cons: "flight and luggage deliver delayed. Missed meeting as a result"
Pros: "I was placed at the very last seat because of a mix-up of tickets, then had to change twice because some people didn't like their seats. Sitting next to your spouse is logical, but best to provide the ability to select seating ahead of time."
Cons: "Landing. Very rough"
Cons: "Small spaces between seats"
Pros: "My upgrade to first class. Service she good is good considering short flights"
Cons: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"
Cons: "Cervise was not so good was waiting almost 3 hours on check in"
Cons: "flight was delayed half and hour and i missed my connecting w"
Pros: "Great kosher food!"
Cons: "Leg room"
Pros: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Cons: "Entertainment system fairly dated."
Cons: "priority luggage arrived in SFO about 30 mins after regular luggage"
Cons: "Once again, I paid extra to select my seats and once again they did not honor that. I paid extra for an aisle and a window seat and we were put in that horrid middle seat area. The video/television screens in our row were broken the entire flight. The attendants kept telling us they would be fixed soon and they never were. There was one attendant who was nice and the rest were rude and unhelpful. We arrived in Boston 2 1/2 hours late. Terrible experience."
Pros: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Cons: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."
Cons: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"
Pros: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."
Pros: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Pros: "Excellent Amount & Quality of Asian Vegetarian Food"
Cons: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"
Pros: "We had delays boarding and no one was there to explain why."
Pros: "Friendly flight attendants. Great food"
Pros: "Night flight. Food is fine."
Pros: "Excellent food Attentive and smiling flight attendants"
Cons: "Cleaning after meal service was too quick. Then the galley was curtained off with no attendants in sight."
Cons: "Aircraft old"
Pros: "most things were good"
Cons: "the passport check process in Zurich was awful!"
Pros: "went smoothly on our flight from Zurich to Boston. The flight attendants made all the difference! We would fly Swiss Air again."
Cons: "The arm rest would not raise so it was 100% out of the way on our Airbus 330. This was true for all coach seats in the main cabin."
There was a 2hr delay to an 8:40 departure. SUPER irritating. Had chosen an earlier flight so that these kinds of things wouldn't happen. Breakfast was poor a croissant and a yogurt. Not enough for an adult, I've had better on other international flights.
Cons: "Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier."
Pros: "Service was good. Flight attendants were friendly"
Cons: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"
Cons: "Not much legroom and no tv’s on a 10-hour flight"
Pros: "everything from the boarding and check-in process to in flight comfort."
Cons: "Space was limited"
Pros: "Nice touches like pillow and blanket, lots of movies and hot meals."
Cons: "My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else."
Cons: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."
Pros: "I liked that we got served a lot of snacks and food :)"
Cons: "Nothing honestly! Smooth flight :)"
Cons: "food screens"
Pros: "excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it"
Cons: "wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft"
Pros: "Smooth boarding."
Cons: "The cramped seats, not a lot legroom and people complained once you reclined."
Pros: "not much"
Cons: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."
Cons: "The problem is with KAYAK. KAYAK booked us a carrier light ticket and failed to inform us at the time of the booking that it was a tariff without checked in baggage that was being offered. Fortunately, LUFTHANSA informed us of this fact at checkin and we purchased carriage with checked in baggage. This makes me wary of buying tickets through KAYAK in the future."
Cons: "no screens"
Pros: "Service from Milan to Toronto was good"
Cons: "Service from Toronto to RdU not so good"
Pros: "Ended up flying with air canada after they switched us"
Cons: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."
Pros: "Short flight"
Pros: "Air Canada is a great airline too"
Pros: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Cons: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"
Pros: "The flight attendants all were very helpful and seemed to enjoy their jobs"
Pros: "Crew helped us with connections"
Cons: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."
Cons: "New plane. Very little legroom. New seat back pouches hold next to nothing."
Pros: "Crew was pleasant and helpful, even once we had a long delay"
Cons: "The cabin was very tight and the seats were very uncomfortable"
Pros: "Special thank you to Mike from bussness class and others (sorry I don't have your names) to help me with oxygen. They make me feel good and super nice."
Cons: "The vegetarian option was not as up to the standard of the meal travelling from Los Angeles to Frankfurt. It could be much improved in Business Class."
Pros: "Easy flight and on time"
Pros: "nice and polite crew"
Cons: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"
Pros: "Great food! Attentive staff, comfy seats."
Pros: "Huge, new plane, lots of helpful crew, personal entertainment screen, chairs laid back more than typical"
Cons: "Window arm rest didn't move up, boarding was crazy because YYZ airport doesn't have the format to hold lots of people, how to board was a bit confusing, and turbulance."
Pros: "Our stewardess from Toronto to Germany was the best that I have ever had."
Cons: "Great trip."
Cons: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."
Pros: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."
Pros: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Pros: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Cons: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."
Pros: "My trip was from IAH to FRA by Lufthansa flight"
Pros: "Good entertainment options, large bathroom area on a lower level"
Cons: "Food options and space"
Cons: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"
Pros: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Cons: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."
Pros: "Food, very well organized crew"
Cons: "No leg room, long flight"
Cons: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."
Pros: "Everything about the flight was very nice except for the exceptionally tiny and narrow seats."
Cons: "Tiny, narrow seats."
Pros: "I was finally able to sleep."
Cons: "Everything was good."
Pros: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Cons: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."
Pros: "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
Cons: "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."
Cons: "They didn't have time to give half the people drinks and we weren't even given water."
Pros: "Staff were super nice. It was a code-share with Air Canada so it turns out to actually be Air Canada."
Cons: "Food was dreadful. The code-sharing is not good because I can't check in online 24 hours before, so I can't select my seats until I get to the airport. I also can't select my food with a code share and that matters to me because I'm vegetarian so it won't be something i do ever again."
Pros: "The agent was at the air Canada counter was amazing. He helped with getting my toddler a ticket, he walked us all the way to our gate because we were late boarding."
Cons: "My toddler should have been issued a ticket from the beginning if that’s the policy. It took forever to cross the airport and then i had to figure out where to get our tickets which took over an hour and then we had to go through tsa again. Thank God the agent helped us through. I ended up not having food nor water for my son nor myself and of course no service on the flight. It was a miserable day to say the least."
Pros: "Friendly crew in business class."
Pros: "Aair Canada rouge seems to ne a plane for cattle. Too tight"
Cons: "Human space between seats"
Cons: "No snacks unless you are willing to pay more than 10 dollars lol"
Cons: "The seats have to be the most uncomfortable I have ever had a chance to use. They were uncomfortable from the get go, so it is not just the length of the flight. The general cleanliness was also an issue."
Pros: "Very little. The staff is polite but they have no information and really are not empowered they solve any problems"
Cons: "The flight was delayed over an hour taking off due to final checks and luggage. In sprite of the pilot announcing smooth sky’s we had terbulence and seatbelts on for 60% of the flight. And when we arrived the luggage of at least 15 passengers, including mine, did not arrive. After waiting 45 minutes at the carousel for the luggage and another 35 at the priority desk I was informed that the luggage was not coming on the next flight but the next day. They apparently had run out of overnight bags so I had to buy a toothbrush and a t-shirt at the airport to sleep in. Now normally I would pack a carry on with the basic essentials for such a situation but this was a direct fight with 3 follow flights to the same destination..... I have no idea who votes for Air Canada or how many votes it takes to win the awards they keep claiming but there is something wrong..."
Cons: "Delay on the runway because issues with the aircraft, then the aircraft needed gas then we had to go back to the terminal to drop someone off. No entertainment. Kept the lights on until very late, when people were trying to sleep. Missed my other flight in Nice and had to buy a new flight."
Pros: "Nothing positive"
Cons: "I was stranded in TO for 12 hours without a hotel room because of Air Canada inefficiency and horrible customer service! I’m never flying AC again if there’s any other airlines flying to my destination"
Cons: "First trip with AerLingus. It was late by 40 minutes. When we finally boarded they made a comment we were right on time when we most definitely were not. Then on the flight the only beverage service was almost non-existent because the flight attendants rush by rather than actually wanting to give anyone a beverage. Several people including me had connecting flights yet no one bothered to help us get to them on time. I barely made it to mine but several people probably did not as we got there 5 minutes before their flights were to take off."
Pros: "Smooth from beginning to end, from checking bags, boarding and exiting. The crew was very pleasant and professional and I liked the option to watch movies on the trip"
Cons: "I paid for wifi and it didn't really work"
Pros: "The empty seat beside me"
Cons: "Poor connections for movies and wifi- broken"
Cons: "Connecting flight in Toronto late 4 HOURS!!!!! There is no excuse for such delay. Another plane should have been made available for the flight."
Cons: "Flight was late departing"
Pros: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Cons: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Pros: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
Pros: "Not much. Crew was professional but that is about it."
Cons: "Tight spaces packed in like sardines. FAA seriously needs to look at how these airlines pack us into these seats. Can barely sit in the set, no room to stretch legs, tray table hits my stomach, and I don't even have a big belly. When the guy in front reclines, cannot even get out of my seat. Chaotic boarding process without any order or instructions or announcements, poor food and entertainment."
Pros: "Tv screens and in flight entertainment"
Cons: "I paid 450 Euro for a return 2 hour flight & I didn't get a 20kg allowance. I don't expect a check in bag on a US or European budget airline but this is the national carrier. It's the first time I've paid for a checked bag in all my years flying with different national carriers. I.e. Qantas, Air New Zealand, Singapore to name a few. All in all. Air Canada charging like a national carrier but the baggage allowance policy of a budget airline. Not good enough in my opinion."
Pros: "Good price, clean, free movies, descent movie selection."
Cons: "Bring your own snacks. No gluten free options unless pre-arrange. No fruit, no peanuts, no option to buy food, and the snack gallery only had pretzels. If you like bread, butter and water, should be ok. Close seats, can feel movement of people beside and behind."
Cons: "I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?"
Pros: "Very good overall."
Cons: "Entertainment selection poor and dated."
Pros: "Nothing! I was treated like garbage."
Cons: "Nothing! They treated me like garbage; the plane never left; I went on an inferiors third class airline from First with now refund; and they lost all of my luggage for over a week! I looked like a fool to my clients and peers!"
Cons: "I did not fly to Montreal and I did not catch flight to Barcelona I am fling again tonight Toronto - Barcelona direct"
Pros: "Service was good, everything normal"
Cons: "Entertainment sucks.. You sit in a chair for however long and can't do anything. The planes for rouge are so old!"
Cons: "No legroom at all. Try to squeeze far too many passengers."
Pros: "People working at the check-in counter in Sydney were friendly"
Cons: "Delayed departure and while I was rebooked for the possibly missed connections already in Sydney it was a premature decision as I would have made the connection in Vancouver. Food on a long flight is important - lousy meals and worst sandwich ever!"
Pros: "Not much"
Cons: "They made me gate check bag because it wouldn't fit in bag sizer. Most bags wouldn't fit in sizer but I was singled out for no good reason."
Pros: "The flight attendants were personable and nice"
Cons: "We were towards the back of the plane and they ran out of many food selections"
Cons: "By the time the food arrived at our seats the protein version was no longer available. This happened on the flight to Paris as well. A customer complained about a small child and the child and parent were moved to behind my seat. After an hour of the toddler kicking my seat I asked to be moved to any other seat on the plane. Was told too bad, nothing they could do. Spent the 8 hour flight being kicked and listening to yelling."
Pros: "Food was much better than I've had on a plane in years"
Cons: "touch screen was very finicky"
Cons: "so much confusion at boarding time, my husband is handicapped and we were sent to wrong plane to board, staff told us to make a left when we should have made a right, there were 3 of us and the staff just laughed it off, we were not laughing"
Pros: "Boarding was extremely smooth. Staff were courteous, flight even left early."
Cons: "We have flown hundreds of times (including Rouge) and NEVER had I had my check in weighed. Evidently it was 2 pounds too heavy and they made me check it, despite it fitting properly in the overhead. If you have these "rules" then Rouge you need to be consistent about implementing them. Rouge seats are NOT comfortable. Absolutely no leg room and paper thin seats. No electrical outlets and a terrible movie selection. I really wish they'd go back to "regular" Air Canada flights."
Pros: "Some of the cabin crew were very nice and friendly."
Cons: "It is the first international flight that do not have any television screens, music stations or any entertainment on board. Alcoholic beverages are not free! We sat in seats that cannot recline - for the whole flight from Barcelona to Toronto. Cabin crew did not keep the cabin clean. Although we flew Air Canada from Barcelona to Toronto and have not left the inside of the airport, we had to go through customs again and almost missed our flight to Atlanta due to that. Airport officials were rude; some of the crew members treated us with disrespect and not approachable. It is the worst international flight ever - even worse than some third world carriers that I used before."
Pros: "Air Canada is the worst, another late flight, mechanical problem and missed my connection to Calgary. I made it, but my bag didn't so they wouldn't let me on the plane."
Cons: "Please see my other comments in the first box. Over the last 5 flights to Calgary, I have been late 3 times by more than an hour, missed my connection and they have lost my bags twice. Both times I was on the plan and my bag wasn't? How can they can send me on my flight without my bags, yet, they screwed up and I get there on time without my bags and they will not let me on the plane."
Cons: "It was cancelled."
Cons: "The flight was delayed by 2 hours. After boarding, it was another hour before the flight took off. I was seated next to a family with 2 cranky children. I chose this flight just because it was supposed to arrive in Miami at a decent time. Ended up sleep deprived at work the next day."
Cons: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Pros: "Flight attendant's were friendly amid the circumstances."
Cons: "Our first flight was cancelled 15 minutes before scheduled take-off. upon being bumped to another flight two hours later, that flight was delayed two hours after an issue during take-off. We remained on the plane while mechanic/engineering staff rectified the problem. We booked a flight to save time on driving. We would have arrived earlier had we drove. I understand things happen, but the airline eneds to take responsibility and show some good customer service. Aside from the pilot, no apology given, no reimbursement offered. Disappinting. Air Canada is now a last-resort option for a frequent flyer like myself."
Pros: "Got us home safely. Confortable seats."
Cons: "Left one piece of luggage behind. Had to wait for it to be sent on next flight."
Pros: "Flight was delayed out of italy causing us to miss our connection. Then flight next morning was delayed twice for some bogus reason, then cancelled all together. We ended up renting a car and driving four hours home. People flying to other cities on east coast were having similar problems. Actually flights back and forth to italy were ok......everything else was a nightmare."
Pros: "Was on time"
Cons: "Entertainment console didn't work"
Pros: "The crew was fantastic, and checkin was a breeze."
Pros: "I liked the fact that the seats had plenty of leg room as I am tall and hate having my knees hitting the seat in front of me."
Cons: "Flying from US to Canada was a challenge because of all the customs requirements. But,. better safe than sorry . This four hour flight did not even offer pretzels"
Pros: "Good onboard entertainment"
Cons: "Overhead cabin extremely small compare to US planes"
Pros: "Billy Bishop airport is awesome!"
Cons: "Flight was delayed and crew didn't accommodate a rebooking despite availability .. Although original flight did board soon after."
Pros: "The Boeing 777. Boarding went well because rather than heard us into Zones 1, 2, 3, 4, and 5 they went 1, 2, OK everyone get one now. Ah reminded me of the old days. Also the crew was quite pleasant and very helpful. Seeing them run up and down the aisle bringing plastic bags and cardboard boxes to the passengers (food option) looked somewhat better than dealing with the cart."
Cons: "A Full Load and the normal food options Air Canada has chosen. When you know them "off by heart" it's time to spruce up the menu. Air Canada hasn't heard of Gluten Free of reduced."
Cons: "first flight cancelled, second flight delayed so impossible to get the connection. Nobody called me about it, I had to go to ask."