No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers.
Flight was on time and quick and comfortable
The supplied pack of toothpaste/toothbrush
Got to Amsterdam on time and everything was great including the staff
Good efficient flight crew friendly and helpful
all was good
The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning.
boarding/deplaning relatively quick. plenty of leg room in emergency row seat
only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall.
Was a fine solid flight by Austrian.
No food terrible idea to serve orange, oll dos nasty hands Stick to a site
Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again.
Snacks & beverages on a 1 hour flight. Very nice crew
Older plane, no entertainment
Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!
Delayed so I was not home until middle of the night.
Beautiful plane, great entertainment system, two bathrooms for economy class, decent food
|Flights Arrive in||Marrakesh Menara|
|Flights Depart from||Ontario|
|Flight Price||C$ 719|
|Airlines||KLM, Austrian Airlines, Delta|
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