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Ontario to Milan Flight Information

Flights Arrive in Milan
Flights Depart from Ontario
Flight Price C$ 510
Airlines WOW air, British Airways, United Airlines, Lufthansa, Air Canada, SWISS, Brussels Airlines, Ukraine Intl Air, TAP AIR PORTUGAL, Delta, Air France, Turkish Airlines, Alitalia, KLM, Austrian Airlines, Azores Airlines

Book cheap flights from Ontario to Milan (round-trip)

Airports
Origin
Ottawa
C$ 1015
only
C$ 1015
Toronto
C$ 510
only
C$ 510
Destination
Milan
C$ 521
only
C$ 521
C$ 765
only
C$ 765
C$ 510
only
C$ 510
Tue, 5 Feb
YYZ
Toronto Pearson Intl
BGY
Milan Orio Al Serio
40h 10m
Tue, 19 Feb
BGY
Milan Orio Al Serio
YYZ
Toronto Pearson Intl
26h 05m
C$ 510
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 6 May
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
12h 20m
Tue, 28 May
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
23h 40m
C$ 521
Trip: 23 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Good 6.3

Cons: Seats are too small

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Tue, 15 Jan
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
19h 10m
Thu, 17 Jan
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
13h 13m
C$ 582
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,805 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
WAW
LHR
Excellent 10.0

Pros: Crew was very professional, food options were excellent.

LHR
BCN
Good 6.6

Pros: Crew excellent

Cons: Boarding process lengtoamd flight delayed

BCN
LGW
Good 6.6

Pros: Fast boarding with group number priority

Cons: No complementary rescteshments. You had to pay and only pay by card.

LHR
IAD
Excellent 10.0

Pros: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Cons: N/A

LHR
PHL
Excellent 10.0

Pros: Good service

Mon, 14 Jan
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
16h 27m
Thu, 31 Jan
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
20h 55m
C$ 697
Trip: 18 days
4.0OkayShow reviews
Overall 4.0 Okay
Based on 1 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
MSY
Good 6.6

Pros: Crew was efficient and personable.

Cons: Two and a half hour delay leaving EWR because aircraft was late from prior destination. UAL said FAA limited flights coming in due to weather. Although scattered light rain, no seemingly unusual weather at EWR. No special reward once on the flight to make up for that delay (I.e. still charged for snacks and alcoholic drinks). Delay was very frustrating. Also, not a fan of selections on United WiFi entertainment - very limited.

TPA
IAD
Good 6.0

Pros: Very helpful, took time to assist me with using computer to print boarding passes. Security check was quick.

Cons: No entertainment

IAH
LFT
Excellent 9.3

Pros: Everyone was nice, boarding was smooth, and we even landed early. Great flight.

Cons: Nothing was bad about the trip really. Crew did a fine job.

IAH
SJO
Excellent 8.0

Pros: Comfortable seats with screens

Cons: Mediocre snack

SAN
IAH
Excellent 10.0

Pros: Wonderful timely departure and landing

Cons: None

Mon, 4 Mar
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
8h 00m
Tue, 12 Mar
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
9h 35m
C$ 712
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,915 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
HAM
MUC
Excellent 8.3

Pros: Above expectation

Cons:

FRA
SEA
Excellent 9.3

Pros: I like the cree

Cons: Nothing

MUC
JFK
Excellent 9.3

Pros: everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms.

Cons: my TV screen didn't work. Long 9.5hr trip without entertainment.

CLT
MUC
Excellent 10.0

Pros: Service

Cons: A little bit turbulence

MUC
LYS
Excellent 8.6

Pros: Smooth flight

Cons: Weird plane noises (typical of older Airbus planes)

Sat, 6 Apr
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
8h 00m
Sun, 14 Apr
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
9h 05m
C$ 712
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 21 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
MXP
Excellent 9.0

Cons: Nothing

YYZ
MXP
Excellent 9.3

Pros: Flight attendants were polite and helpful. The plane was clean. It was a comfortable flight, though the food was okay.

Cons: Liked all of it.

YYZ
MXP
Good 7.6

Pros: Landing safely.

Cons: NO frequent flyer miles after agents said there could be. Hours wasted trying to get miles.

MEX
YYZ
Excellent 10.0

Pros: Pleasant Flight attendants and good pilot.

Cons: No free drinks at all! Cheap airline

YYZ
MXP
Excellent 8.0

Pros: The service was good

Cons: The breakfast served was too little. We only received a drink and a biscuit.

Tue, 5 Feb
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
12h 30m
Mon, 18 Feb
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
23h 25m
C$ 749
Trip: 14 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,497 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
ARN
Excellent 10.0

Pros: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.

Cons: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.

ZRH
BOS
Good 6.0

Cons: The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight.

PRG
ZRH
Good 7.3

Pros: Swiss quality, punctuality and reliability.

Cons: No negatives.

HKG
ZRH
Mediocre 2.0

Cons: they cancelled letting me fly

BOS
ZRH
Good 6.0

Pros: Flight was on time. Friendly crew and professional.

Cons: I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable.

Tue, 5 Feb
YYZ
Toronto Pearson Intl
LIN
Milan Linate
25h 15m
Tue, 19 Feb
LIN
Milan Linate
YYZ
Toronto Pearson Intl
12h 30m
C$ 765
Trip: 15 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,976 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
MRS
Excellent 10.0

Pros: Food and a good cabin crew on Brussels Air.

Cons: No complaints

TLV
BRU
Mediocre 2.0

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

EBB
BRU
Excellent 8.0

Pros: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Cons: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

ACC
BRU
Okay 4.0

Cons: poor customer service.

VCE
BRU
Excellent 8.3

Pros: The crew was very cool

Cons: The food was ok

Sat, 16 Mar
YYZ
Toronto Pearson Intl
BGY
Milan Orio Al Serio
18h 00m
Sat, 23 Mar
BGY
Milan Orio Al Serio
YYZ
Toronto Pearson Intl
16h 20m
C$ 779
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2,999 reviews
Overall
6.4
Boarding
6.5
Comfort
6.1
Crew
7.0
Entertainment
5.1
Food
5.5
VNO
KBP
Good 7.5

Pros: Flight was on time.

ODS
KBP
Good 6.6

Pros: Was a short flight and was on time

Cons: The Airline was cheep to offer some soft drinks or coffee for the price we paid

KBP
WAW
Good 7.3

Pros: Over All was good

Cons: They should offer some soft drinks or coffee at no cost for the price we paid

JFK
KBP
Mediocre 2.0

Pros: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Cons: Please see what was written above. There was nothing good about this flight.

KBP
TLV
Mediocre 2.0

Pros: What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg

Sat, 8 Jun
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
13h 30m
Mon, 17 Jun
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
31h 20m
C$ 780
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,174 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
MAD
LIS
Excellent 10.0

Pros: All!!

Cons: Nothing.

LIS
PRG
Okay 4.0

Cons: Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken.

LGW
OPO
Mediocre 2.0

Cons: I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem.

LIS
MIA
Mediocre 2.6

Pros: airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day.

Cons: Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane

EWR
OPO
Okay 4.6

Cons: I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining.

Sat, 6 Apr
YYZ
Toronto Pearson Intl
LIN
Milan Linate
10h 50m
Sun, 14 Apr
LIN
Milan Linate
YYZ
Toronto Pearson Intl
15h 40m
C$ 844
Trip: 9 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ATL
MCI
Excellent 10.0

Pros: Nice people

Cons: Waiting at gate in KC

DTW
LAX
Excellent 10.0

Pros: Everything went smoothly. Baggage was at carousel before we were, a first.

Cons: Everything was fine.

BOS
PHL
Excellent 8.6

Pros: We left early

LAX
HNL
Good 6.0

Pros: One of the flight attendants was nice.

Cons: 5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL.

ATL
PHX
Excellent 9.3

Cons: Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses

Wed, 24 Apr
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
16h 25m
Tue, 30 Apr
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
16h 40m
C$ 865
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3,040 reviews
Overall
7.6
Boarding
7.6
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
JFK
CDG
Good 7.3

Cons: I ordered Asian Vegetarian Meal. But they served me only pasta.

CDG
SFO
Good 7.3

Pros: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.

Cons: The seat padding is rather thin.

VCE
CDG
Excellent 9.0

Pros: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable

ZRH
CDG
Okay 4.6

Pros: Good quality flight

Cons: But delayed and lost baggage

PRG
CDG
Excellent 10.0

Pros: Just a routine flight but done with perfect execution.

Cons: Nothing.

Thu, 18 Apr
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
13h 45m
Mon, 6 May
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
17h 10m
C$ 890
Trip: 19 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 21,178 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
BOM
IST
Excellent 8.3

Pros: The full recline seats were really good and comfy. I could sleep on my side which is what I prefer. Good food and excellent service

DEL
IST
Excellent 10.0

Pros: The food was good. The staff very friendly.

Cons: Nothing

LGW
IST
Okay 4.0

Pros: check in..Gatwick S.

Cons: cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace.

IST
SFO
Okay 4.0

Cons: - Boarding took too much time because the airline called all passengers to board, instead of asking to board by their seat zone. - The space between seat is too narrow so I couldn't stretch my legs. - The seats are very old and little bit dirty - The seats were not properly cleaned.

IAH
IST
Excellent 9.3

Pros: The flight was on time and the crew was professional. The food and entertainment was good.

Cons: It is too cramped in the toilets and seating area.

Wed, 24 Apr
YYZ
Toronto Pearson Intl
LIN
Milan Linate
13h 10m
Tue, 30 Apr
LIN
Milan Linate
YYZ
Toronto Pearson Intl
12h 20m
C$ 918
Trip: 7 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 1,236 reviews
Overall
7.1
Boarding
7.2
Comfort
6.9
Crew
7.5
Entertainment
5.9
Food
6.3
FCO
TUN
Excellent 8.3

Pros: good onboard service

Cons: the business class wasnt really so good to my expectation.

TUN
FCO
Excellent 9.6

Pros: All was well but missed my bag and one opened

Cons: Missed my baggage and one was opened and wrapping removed

FCO
TLV
Excellent 8.0

Cons: Meals

ATH
TLV
Excellent 8.4

Pros: todo estuvo muy bien!!!

Cons: el desayuno o como quieran llamarlo es muy pobre

FCO
JNB
Okay 5.3

Pros: Cheap fares and direct flight

Cons: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .

Mon, 14 Jan
YYZ
Toronto Pearson Intl
LIN
Milan Linate
10h 25m
Thu, 17 Jan
LIN
Milan Linate
YYZ
Toronto Pearson Intl
14h 30m
C$ 923
Trip: 4 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,559 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
MIA
Mediocre 2.0

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

SFO
AMS
Excellent 10.0

Pros: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.

Cons: I would have to dream something up.

AMS
SFO
Excellent 9.6

Pros: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Cons: Boarding could be better

BOM
AMS
Mediocre 2.0

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

TLV
AMS
Mediocre 2.6

Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

Sat, 9 Mar
YOW
Ottawa
MXP
Milan Malpensa
18h 15m
Thu, 21 Mar
MXP
Milan Malpensa
YOW
Ottawa
26h 49m
C$ 1015
Trip: 12 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 4,013 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.5
EWR
VIE
Excellent 8.0

Cons: Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian.

SKP
VIE
Excellent 10.0

Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!

Cons: Nothing!

VIE
AMS
Good 6.6

Cons: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.

SJJ
VIE
Okay 4.4

Cons: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.

MUC
VIE
Good 7.6

Pros: Fligth attemdance atention

Cons: Delay in the departure (40 min)

Tue, 5 Feb
YYZ
Toronto Pearson Intl
BGY
Milan Orio Al Serio
40h 10m
Tue, 19 Feb
BGY
Milan Orio Al Serio
YYZ
Toronto Pearson Intl
26h 05m
C$ 510
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 6 May
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
12h 20m
Tue, 28 May
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
23h 40m
C$ 521
Trip: 23 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SFO
KEF
Mediocre 2.0

Cons: Didn't take the flight. Wasn't allowed to cancel.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Sun, 30 Jun
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
13h 15m
Thu, 11 Jul
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
34h 35m
C$ 1141
Trip: 12 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 485 reviews
Overall
6.4
Boarding
6.4
Comfort
6.1
Crew
7.3
Entertainment
4.5
Food
6.0
BOS
PDL
Excellent 8.6

Pros: Tight seats, but freee wine makes up for it!

PDL
LGW
Good 7.0

Pros: I loved the fact that our meals, drinks and seat allocation was included in the price. The staff at Azores air was excellent. The flight crew was friendly and it was a smooth flight that took off and landed on time.

Cons: I bought the ticket through lastminute.com everything I had sent to me said I was on a TAP flight. It was a shared flight and I actually had to check in with Azores Air. This caused me a lot of stress as when I called lastminute.com to find out what was going on as TAP didn’t have a flight leaving to my destination it was only after several minutes of conveying there was no Tap flight that the customer service rep said oh you are to check in with Azores Air.

BOS
PDL
Mediocre 3.3

Cons: They cancelled the flight and made us try stand in line for an hour to get bussed to the hotel- another hour wait. No luggage because it was in a bin so no clothes or anything. Left at 6 am next morning . Got to Sao Miguel and missed my flight that was to leave the day before. Made me wait on stand by before putting me up in a grand hotel with no luggage. It was Still in Boston. I had to buy things to wear and use. So late no dinner at hotel . Terrible

BOS
PDL
Good 7.6

Cons: My brain new luggage was very badly damaged

PDL
BOS
Mediocre 2.6

Cons: Seats were chosen weeks ago and we recieved a text the night before flight that our seats were changed . They put our 2 year old by himself in tow 38 and the rest of us in tow 5&8 and told us we had to figure it out and ask passengers to switch . Hey made no effort to accommodate

Wed, 5 Jun
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
21h 55m
Thu, 13 Jun
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
23h 40m
C$ 521
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

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