C$ 429 Find Cheap Flights from Ottawa to Ecuador – Compare and Save

Crew were welcoming, accommodating and they worked hard to find places for all carry on.

very average service no complimentary alcoholics drinks unlike other airlines such as Porter airlines No decent seats available during check-in time the day before

It was great. There were some issues prior to takeoff. The weather was poor so we had to go through deicing, and we were delayed a bit by the pilots' concern about one of the engines, but that's aviation. The pilots handled everything with aplomb, and kept us apprised

I dread trans-Pacific flights. They are very long. This was my first time on Universal, and it was my best crossing ever. The staff were professional, the hospitality was great, and the food was delicious. The entertainment system filled the long flight hours. I will seek out Universal flights from now onwards. 🙂

My flight was delayed about 1 1/2 hours in Chicago, but other then that it was a good flight.

The flight was delayed, it took longer than anticipated because of weather, and they broke my luggage.

lots of delays the crew were unclear about where to pick up my carry-on, which they took from me to check in on the plane.

My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.

My flight was delayed by a whole day, so I lost a day of my vacation.

How would you rate my experience when I was stuck in YOW without being offered a cup of water by the airline?

People very helpful, food adequate, entertainment not accessed. Overnight flight, very calm, lights out completely.

We had to purchase an upgrade to get reclining seats. There was no entertainment module.

As previously experienced neither check in staff nor cabin crew were friendly or welcoming

The seats were the worst I have ever flown Too narrow, did not recline and the actual seat was hard as a rock. I will tell all travelers to stay away from Avianca flights.

Seats are absolutely not comfortable and large enough. There’s a limit and you stepped over it. I understand that there’s a business class, however for the price it costs, it’s just plain stupid for a 50 minute flight.

The crew was great! They waited for me as Air Canada flight was delayed by 1:15 hours from Ottawa to Toronto. I am a bit disappointed that we could only use wifi for entertainment but I survived! The only thing I would of liked is a more comfortable seat. The seat cushions are not thick enough for flights longer than 3 hours. Aside from that, everything was great.

We waited for one hour to deboard the plane after landing. That could be better

Not even water is offered on the flight. You cannot lean back on the seats and the seats are so narrow you can’t avoid rubbing elbows with the person next to you.

I couldnt recline the seat. Other than that crew was very attentive and helpful. Thsnk you

The seats were very uncomfortable. I would have upgrade or got different flight if I knew. I usually sleep in the plane but I couldn’t sleep at all. Very uncomfortable. Also no food or drink everything was to purchase, and that’s u usual for international flight.