Daily cleaning, installation of cabin HEPA filters on flights from Ottawa to Ecuador
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|March||Best time to beat the crowds (6% less expensive on average)|
|December||Most popular time to fly (14% more expensive on average)|
Average price round-trip
|C$ 1,260||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 658||or less|
Good deal one-way
|C$ 216||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Ecuador.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ecuador up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The flight was half empty, so I have a lot of space for myself. They gave us snacks while waiting during the delay."
Cons: "The flight was delayed and no one said anything when I checked in/dropped my bags, even though they seem to have known in advance"
Cons: "I'm tall and I hace no problems because there is a lot of space between files"
Pros: "Check in was very smooth. Flight crew was very attentive"
Cons: "Presentation of food was not great."
Pros: "Everything was fine"
Cons: "Provide some options since the flight was delayed"
Pros: "The business check-in, lounge was great."
Cons: "No dedicated line through security. Lounge was tough to find. Wine selection and quantity offered while on board was sub par. Food was not good."
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Cons: "On FRKN time!!! At risk of missing connections all da time!!! Flying in and out of El Dorado in Bogota and Jose Maria Cordova in Medellin will inevitably drive you to anxiety and extra costs. UNACCEPTABLE!"
Pros: "As always the Avianca staff were very professional and courteous."
Cons: "The sound didn’t work on either flight for the in flight entertainment system."
Pros: "Everything was on time"
Cons: "Boarding organization"
Pros: "We liked that the layover was short"
Cons: "The seats need to be more comfortable"
Pros: "The crew,workers seemed to try to get people accommodated The straight flight to my destination"
Cons: "My seat was broken, which wasn’t my seat but moved there because I was accommodating to other people with companions that decided to seat where ever they liked but their own seats. The flight attendant asked me to move so I did. I didn’t like that we boarded late with no explanation as to why When they started boarding us , it was chaotic"
Cons: "Food and movies"
Cons: "95% from Bogota are delayed."
Pros: "I received an upgrade to business, nice detail from AVIANCA"
Cons: "Flight delay nothing to sorry about, only 20 minutes"
Pros: "Boarding was efficient."
Cons: "Everything was good."
Pros: "Crew were super friendly, helpful & spoke both Spanish & English. In flight entertainment touch screens didn’t work properly. Therefore I couldn’t use behind & the customer behind me kept pushing my chair, in an attempt to get her touch screen to work"
Cons: "Touch screen entertainment"
Pros: "Non stop fly from el salvador to boston"
Cons: "Friendly staff, 4h50m fly from El Salvador to Boston, fly on time, planes clean and plenty room, Kudos Avianca. Excellent food and service. I will definitely recommend Avianca."
Pros: "The flight was quick"
Cons: "It was 5 hours late it was a big wait and I’m too tired and sick now I’m never using this airline again"
Pros: "My suitcases and I arrived on the same plane! Great job!"
Cons: "Perdimos dos dias en cali por culpa de avianca Mal servicio no ayudan siguen con la huelga de pilotos En el vuelo de regreso nos dieron otro avión alquilado de otra compañia. Incomodo Nunca mas viajo en Avianca"
Pros: "El viaje entre Quito y Guayaquil es bastante corto, por tanto, no hay mucho espacio para conocer la amabilidad del personal o la calidad de la comida, porque no hay tiempo para servir sino bebidas. El aeropuerto está bien pero debe mejorar el espacio de la sala VIP"
Cons: "No permiten el ingreso a la única sala VIP del aeropuerto con programas de fidelización de compañías diferentes a las ecuatorianas."
Pros: "Service was outstanding."
Cons: "We did not have movies on the fllght."
Pros: "Nice planes, excellent service"
Cons: "2 hours delay"
Pros: "The only thing that I liked was the entertainment even though some of my buttons were not working."
Cons: "My flight was delayed 2 hours and I was at the airport for 4 hours because I got there super early, due to my flight delayed I was caused to miss work."
Pros: "I Liked my especial food request. Movies and a big A330"
Cons: "The worst customer service ever No solutions offered to customers I lost all day in the airport until finally (6 hrs after) they announce flight cancellation"
Cons: "They cancelled the flight and we have to wait six Hours in Bogota"
Pros: "Spacious aircraft with entertainment system"
Cons: "Check-in took more than one hour even though only few people were in front of me"
Pros: "Fast check-in & departure"
Pros: "Repeating myself.. NOTHING"
Cons: "I don’t even know how and where to start.. Avianca has given me issues in the past and I have decided a few more times to give them a chance. Avianca has a culture of rude and “take advantage of people” culture. I went through hell on my last flight. Left us on our connection flight in Cali, Colombia made us (15 passengers) wait for our bus we all had to pickup and carry our luggage’s out to the streets rcause they don’t have enough money to pay for a cart when we were actually in that situation because for them. Next day we were transported (they show up 2 hours later from the promised time) we were transported to the airport to actually catch a flight to another different city to then arrive wait 4 more hours to catch a plane to our final destination... a 3 hours and 45 minutes flight from Miami turned into a 4 different city, hotel and nightmare, luggage’s were broke and everybody turned out to be rude rude rude rude!!!!!!... I am still waiting for my $200 promised Boucher. This is my last time flying with AVIANCA. I am a frequent flyer and have made the decision to fly AA from now On... Actually just purchased a ticket which was actually $100 more than Avianca... nothing like great service and respect towards your clients... I’m also making sure NOBODY flys with AVIANCA."
Pros: "The crew were very professional. I speak very little Espanol, but they try to make sure I was ok."
Cons: "Flight was delayed one jour and I didnt know if I'll make my connecting flight to Cartagena.. No one explain. They said just go to second floor for connection."
Pros: "Nice company."
Cons: "The food was very bad. There was a pilot strike and the airline was not willing to give any compensation even though they placed me in a flight ten hours later than the originally programed and the delay was a problem for me."
Pros: "Smiling faces,friendly and helpful crew . The flight was a little late, and so we're the shuttle buses. Then almost made up the time on the flight, must have caught a tail wind."
Cons: "Late start, makes you a little nervous that you are going to be late."
Cons: "Flight cancelled without notice"
Cons: "They changed my flight. The dates were so bad that I didn't take it. I filled the refund form , but I'm not even sure it's going to wrk"
Pros: "I got to my destination safely and on time"
Cons: "6 hours delayed"
Pros: "The flight was on time, good attention and very pleasant thanks Avianca."
Pros: "On time, onboard staff very helpful"
Cons: "They switched Gates 4 times at Quito airport"
Pros: "From boarding to inflight, everything was excellent. My wife and I are already looking at routes that Avianca flies so we can book again!"
Cons: "Overall it was a good flight, although they lost my luggage. Fortunatelly, they found it and deliver to my hotel by the next morning."
Pros: "Everything except how very little food is served"
Cons: "It's amazing how very little food you get in any Avianca flights"
Pros: "The personal treat.. timing"
Cons: "Canceled our tickets. Staff was slow and rude. Waiting from 3:30am to 7am with 2 young kids to get a resolution to the problem."
Pros: "Very spacious."
Cons: "Not having a bunch of crying babies."
Cons: "I didn't flight because I was tested Covid-19 positive ! I am waiting for AeroMexico to contact me to get and flight back to Minneapolis !"
Pros: "Friendly crew"
Pros: "The fact that it wasn’t a full flight"
Cons: "Nothing I didn’t like."
Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"
Pros: "Crew was excellent, seats are never excellent"
Pros: "Security and checking in was quick and easy! Crew members were understanding and accommodating."
Pros: "The crew made the whole experience fantastic."
Cons: "I loved all of it"
Pros: "Crew was great, seats were comfy and the entertainment options were good."
Cons: "Flight was delayed but it happens."
Pros: "The seats were comfortable"
Cons: "Why does Delta sell earphones?"
Cons: "The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash."
Cons: "Plane was FREEZING!!!"
Pros: "Some of the crew members talked loudly in the galley all night long. Mostly gossiping and complaining. We had the last seats next to the galley, so it was frustrating to not have quiet and be able to sleep. This was a flight run by Delta for Air France."
Cons: "The food was horrible."
Pros: "Friendly crew."
Cons: "Tight plane and late!"
Pros: "Crew was great."
Cons: "A bit warm and the B777 blowers not in the easiest location to reach."
Pros: "Good seats"
Pros: "The Crew on this flight was great and the flight was quick."
Cons: "The flight was delayed 3+ hours and Delta kept pushing the delay out further without giving any updates as to why it was so delayed, and when I inquired at the Delta desk at the gate the woman was very rude to me as she snipped that it was a mechanical issue."
Cons: "they let someone get off the plane and it delayed the flight an hour and a half which caused me to miss my connecting flight. I now have to sit for a 5 hour layover"
Pros: "How friendly all the staff were and how quickly we boarded the plane."
Cons: "How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)"
Cons: "The flight from. JFK to Barcelona was delayed as well. Their computers were down in Atlanta. So everyone had to have their name hand typed into a computer when boarding. Then the pilot said that our bags are usually weighed and computerized for even distribution on the plane. That system was also down, so we sat on the runway waiting for that problem to be fixed. When we arrived at Barcelona, I unpacked and discovered a jacket and pants in my luggage were wet. The only place that could have happened was at JfK during their rain storm and the luggage weight issue."
Cons: "No drinks or snacks"
Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Pros: "Entertainment available"
Cons: "All good"
Pros: "Flight itself uneventful"
Pros: "Quick service, good information."
Cons: "Not applicable, it was a good flight."
Pros: "Prior military was offered to preboard and it was a very comfortable flight"
Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"
Pros: "Didn’t fly to Detroit . Delta changed flight to Atlanta & then toFort Meyers"
Cons: "Flight was canceled due to weather. Was told I could get reimbursed for a rental to drive from ATL to SAV. When I went back to Delta after getting home to Savannah, was told there is no reimbursement for car rentals."
Cons: "Both ATL-SGF and SGF-ATL flights got cancelled, requiring 2 overnight stays in Atlanta, including Christmas morning."
Cons: "Felt agents held me back at the check-in counter resulting in me missing my initial flight and voiding my complete routing. Had to fly on a flight 7hrs after my booked flight because Delta had no other option (very untrue as there were other airlines flying to my final destination. Delta just didn't bother providing good customer service"
Pros: "Fligth were on time"
Cons: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"
Pros: "Courtesy. Efficiency The flight attendant was extraordinary. Coates"
Cons: "The first plane was a little old. Neither reading light worked."
Cons: "Delay in leaving from the airport there were issues with Web checkin Crew wasnt able to give me my boarding pass for the connecting flight and kept saying going to the other counter"
Pros: "The staff was very helpful and kind."
Cons: "The wifi did not work, my seatbelt was literally broken/unattached, they had no coffee. This may seem minor to some but when you are at the airport at 4 a.m with a child you don't expect all yhese things to happen."
Pros: "The flight being on time, friendly staff, clean aircraft.i"
Cons: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."
Pros: "Crew was very professional and friendly."
Cons: "Seats too close together."
Pros: "Plenty of entertainment options Frequent meals and snacks Attentive service from flight crew"
Cons: "Boarding process was slower than anticipated One of our bags did not make it"
Cons: "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"
Pros: "Clean, pretty roomy (Delta Comfort)"
Cons: "Couldn't get onto internet. Both my wife and I could not access internet. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC."
Cons: "Very obese lady in middle seat, 30 D who took more than half of my seat. Not sure how you can correct for that, but made my trip terribly agonizing."
Pros: "Food was good, I had the fruit & cheese plate. Very good. I had a wheelchair so she took me directly to the doorway of the plane. Very nice young lady from West Africa. Nice selection of recent movie releases."
Cons: "My seat would not recline. Uncomfortable for such a long flight."
Pros: "plane had individual movies for free with each seat!"
Pros: "Westjet's employees were very pleasant and helpful."
Cons: "Delta told us we were flying out on a Delta flight, and gave us a Delta flight number. In reality it had placed us on a Westjet flight without telling us, and we had no idea we were to check in with a different airline. And because Delta unilaterally changed our flight time without telling Westjet, we were unable to check in online and were later told that we were booked on the wrong flight by Delta. Delta's communications with us and with Westjet were deplorable."
Pros: "Staff was nice and friendly, pilot did a good job of avoiding turbulence, food was good, good choice of entertainment available"
Cons: "Seats are tight and uncomfortable, boarding lines were very long"
Pros: "Actually, the entertainment was non-existent. It's a fairly short flight on a commuter jet, so there is no entertainment system."
Pros: "Fast boarding and service."
Cons: "Food mediocre, coffee bitter like pots weren't cleaned, frigid cabin temperatures while in flight."
Cons: "Nothing it was very nice"
Cons: "American Airlines is on top there game"
Pros: "They looked for 18 people to get off the plane because of weight restrictions and the process was very disorganized"
Pros: "Nice to fly again!"
Cons: "less expensive wifi. more confortable seats"
Cons: "When you buy basic economy they put you in zone 9 for boarding. When i checked in online, they didnt even give me and my wife seats together."
Cons: "They messed up the seat assignment I paid extra for, and while I bought WiFi for the entire trip it turned off halfway through."
Pros: "Nothing because the fly was delayed"
Cons: "The flight has to be on time"
Pros: "Arrived safely"
Cons: "The flight was delayed 6 hours weeks before which made the return really inconvenient for my schedule. Then the flight was delayed on the day of the flight until the next day. I did not get to the hotel room until 3:30 AM- 3 hours sleep then back to airport only to have the flight delayed again."
Pros: "On time and as expected"
Cons: "Service on plane"
Pros: "The crew were nice, glad I paid for the extra legroom."
Cons: "The food was only so-so, but it’s only a short flight so you can’t expect too much."
Cons: "Your staff needs to utilize better communication. I scheduled the first flight of the day, and it was delayed. We were stuck on the tarmac for an hour without anyone telling us what was going on. We had to return to the gate to refuel and we left at the time we were suppose to arrive to Charlotte."
Pros: "I had a good experience, the flight was on time and it was smooth. The boarding process was good."
Cons: "I know the flight from Miami to La Havana is very short, but I would have liked a glass of wine just to relax during flight."
Pros: "Cabin crew was pleasant"
Cons: "Poor they lost my luggage. They did not allowed me to take my suitcas whit me because the plan was too small. I never travel again whit amercan airlines"
Pros: "I think crew tried to make the best of the bad situation. Got to Atlanta faster than scheduled flight time and they were sympathetic. Don't really know about much else, as I slept the whole flight."
Cons: "The 3 hour delay really cost us. Left Rome at 2:30 pm instead of 11:30 am, so missed 6:40 pm flight to Atlanta (so much for the 3 1/2 hour layover we were supposed to have). When we landed in Philadelphia, sat on runway for 45 minutes, waiting for gate. Next flight was supposed to leave at 8:40, took off at midnight."
Pros: "Easy check in and Boarding"
Pros: "Food, staff and entertainment was good. However, the touch screen on one of our systems did not work, and had to use the remote control."
Cons: "Not enough bathrooms, and the one on our side got dirty fast. Also, give yourself lots of EXTRA time to get through the airport in Madrid. It takes forever to get out to the gate, and you have to go through Security, Immigration and sometimes a second more intense security (which we did). If you need to get your VAT refund on purchases, add at least ONE hour. 30 minutes to get the approval stamp in one line, and 30 minutes in another line to get your refund."
Cons: "AA cancelled my direct flight, booked me on flights thru Dallas and did not notify me"
Pros: "New Plane interior"
Cons: "1. Crew on the PHI leg was not very friendly. 2. No entertainment on the PHI leg, but I did get to know my two neighbours which I wouldn't have if there had been entertainment. 3. Of course, the seats in economy were poor. My feet became very swollen."
Cons: "Plane was hot, dinner was a sandwich that was still frozen and the attendants weren’t friendly."
Pros: "Loved the BRAND NEW airplane!!"
Cons: "Food is so fatty. this is 2018, we should be having healthier choices."
Pros: "Hostesses were great. And pilot landed safely"
Cons: "Stayed too long on the jet way. No available gate"
Pros: "Everyone was courteous. Flight was on-time."
Cons: "Avianca cancelled our original flight forcing us to leave a day early. Next they cancelled our return flight forcing us to come home a day early. Finally, when we arrived, they had oversold the flight and were short one seat and almost didn't get on at all. Will NEVER fly Avianca again."
Pros: "The flight was smooth sailing from the beginning to the end and the meal service was good."
Cons: "A little bit of turbulence during the final descent into the airport made it a bit uncomfortable."
Cons: "Seats are small and not ergonomic"
Cons: "Late Dallas to tulsa"
Cons: "Was informed when we checked in that the flight we had purchased did not exists. We were informed thatcher would have to wait 24hours (after an already 7 hour layover) to catch another flight to Los Angeles. After debating with customer servinge several times and being forced to wait in line after being told things were fixed several time we had to threaten to record conversations and had someone call American Airlines headquarters and finally was able to get in the flight the same night. We at work be point were laughed at by an American Airlines customer service professional. I had purchased upgraded seats since I’m over 6 feet tall and they were not able to accommodate on the new flight, the flight was horrible and I had ton stand up every hour to make I the whole 12 hours."
Cons: "The e-ticket did not include the terminal information. As it was an Iberia flight I went to the terminal 7 where Iberia operates. However, after waiting on line when I got to the counter the attendant informed me that the flight was operated by American Airlines and I had to go to terminal 8. I ran to terminal 8 but by the time I got to the check in it was 6:15 and they said they said the check-in for the flight at 7(which was actually at 6:55pm) was closed for check-in. I was lucky enough that there was another Iberia flight (this one from terminal 7) st 8:30pm and the supervisor was able to find me a spot in that flight."
Pros: "Nice staff"
Cons: "Checking in was so in-efficient. We had to visit the machine and 3 desks to be able to check-in. The entertainment screens on the planes were so unresponsive that it was a feat of patience to be able to choose anything."
Cons: "We arrived in Amsterdam at 9am, after traveling two hours to get there. We found out right away that there was a delay and chances of missing the connecting flight from Philadelphia to Orlando were great. We requested a different booking to insure travel to Orlando, which was denied. So the connecting flight was missed and after hours arrived in Orlando at midnight. Missed my ride and all car rentals were booked. All this caused a lot of anxiety and unnecessary stress. Very disappointing. And to add to it, the flight itself was horrible and there was no entertainment available for the entire flight."
Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"
Pros: "The cabin was beautiful, the crew was SO friendly and very helpful in every way. The best Flight Attendants!!!! This was the best flight I've had in 30 yrs. I can't say enough great things about this leg of our trip. Food was good for airline food.....I just spent 9 days in Italy eating the best, so hard to compare with! I'm a retired Flight Attendant."
Cons: "The flight leg PHL-LIS was the most unconfortable transatlantic trip I ever experienced. The plane was small, tight and no head support made this the worst transatlantic flight of my life, easily comparable to any low cost airline."
Pros: "The people where great. But this does not make up for what happened."
Cons: "1. Undisclosed LAX bus ride time limit to get to gate. BS 2. Undisclosed LAX bus ride to gate. BS 3. Alaska Airlines never explained at ticket purchase that it was at American Airline Terminal. Caused a 8 min walk to AA terminal from Alaska terminal. BS 4. None of this was explained at ticket purchase. Not happy. Probably will never try to fly Alaska Airlines again."
Pros: "The food, in flight entertainment and attention to detail by the Flight Attendants was very good."
Cons: "The personnel handling the front desk at check in gave myself and others bad information about how to check a bag. Which resulted in me being called to the desk at the gate about 30 minutes prior to boarding and being told I screwed up checking my bag when I was just following the instructions given to me. Was then told I had to leave the secure area of the airport, go back to the front to check my bag all within 30 minutes of boarding. when I returned thru the TSA checkpoint they were rude, obviously, but more importantly the flight was boarding early. So you could've 1. told me what the actual procedure is for checking my bag instead of telling me "just leave it by the green lit up check mark then 2. told me at the gate that not only do i need to go fix your mistakes for you but that youd also board my flight early thereby putting me in jeopardy of missing my flight. all i got was a very insincere apology when I complained up front and at the gate about the airline's screw up. i get that you're all human like me and make mistakes but the customer is always right. there was a time in this country when customer appreciation and service were important standards and qualities businesses thrived on. Don't know what happened to those days... Also i should not need to be a first class passenger to get a meal during a flight. whatever happened to meals for everyone? you (all airlines in the US) charge way too much money and provide poor service compared to pre-9-11 days. I dont see how one event can justify the loss in service but the increase in ticket price. you should all get back to what flying should be about: fun and time saving."
Pros: "This flight was amazing! The crew was friendly and helped me when I had a panic attack from flying. It was very appreciated"
Pros: "I liked how quick the flight was to New York"
Cons: "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."
Pros: "Being able to see movies for free was a real plus since the flight from Australia to Wash.DC is so long."
Cons: "Everything OK."
Pros: "Check in Miami Stewards Miami Quito portion"
Cons: "Being 3 1/2 hours late from Quito to Miami Being delayed from Denver to Houston and switch to United to coach seats, they did give us coupons though, but after the fact . Luggage arriving late from Denver, customer service didn't have a clue were the luggage was. As we were leaving to come back next day the luggage, we saw it in a carrousel, and pick it up. Republic flight from New Orleans it's not worth it the business class, very poor service ."
Pros: "The professionalism of the pilots in handling the extremely rough weather during the flight"
Cons: "The meal of a turkey sandwich on dry bread was forgettable . They are co - shared with Qantas and could learn a lot about providing a decent meal on a long expensive flight"
Cons: "Thought it was funny I didn't get a survey about my disaster trying to leave Boston, only the on time flight getting back. 6 hour delay leaving because of a warning light they didn't catch to begin with. Missed a whole day of vaca. No help once they deplaned us. Horrible flight. First time on American too. Paid for a window seat specific and had no window."
Cons: "Delays and no communication on transfer options"
Pros: "The crew was nice, the food choices are good variety, and quality. The entertainment is also good. I travel in Business class and I appreciate that they upgrade the quality of the blankets and pillows."
Cons: "I think the cleaning crew can do a better job. I found nuts in my seat. Don't looks like first class cleaning service."
Pros: "The crew were friendly. The lunch was nice. It was not memorable first leg of journey."
Cons: "The standard of appearance for the flight crew was anything but memorable. Combing hair and getting it out of the face would be a great start. I probably would not have noticed. Its what we are used to now. But, I had just come off a BA flight. What a difference."
Pros: "La puntualidad"
Cons: "La comida"
Cons: "I got stuck in the airport through the whole night"
Pros: "The flight was great. No complains to the crew."
Cons: "The drop-off bags at LAX is a mess and you have to stand in two separate lines to drop off your bag. First you have to print the tag and then go to another long line be with 2 employees only to drop it of instead of having one place to print and drop off at the same time. Poor system. Moreover while there was plenty of time my bag did not make it on the same flight. It will arrive on the next flight hopefully. I had to wait in another line for 30 minutes to arrange the delivery and verify all my information. I truly believe that to make a trip great both arms - the airport and the flight experience should be perfect. Unfortunately the ground experience does not allow me to give a higher rating."
Pros: "I booked business, so not too bad."
Cons: "I don't know why United doesn't take the 8 hr flight to Honolulu as serious as they do international flights. The business class was like being in Priorty seats with food and reclining. I was in the middle seat of 4 seats. still a crowed feeling. I would not waste my money on business on that flight"
Pros: "Comfortable seats, no delays, smooth flight"
Cons: "Food choices were terrible - breakfast time and no breakfast food, no sandwiches just overpriced snacks."
Cons: "Food was not good, flavor wise"
Cons: "Better snacks"
Pros: "The crew was friendly and helpful."
Cons: "Better snacks would be nice, and there was no entertainment available, even for personal devices."
Cons: "In both flights the in flight entertainment don’t work, you need to pay for a service that is free in other airlines"
Cons: "I had to check my bag at the desk which I had not anticipated. When I checked in at the kiosk I was told I could only take a personal item - no carry-in size bag - because of my ticket classification. Very disappointed to have to spend $30 I did not plan on."
Cons: "No entertainment."
Pros: "Steward and Stewardess very nice and helpful"
Cons: "Walk between flights was extreme - tracked at about a mile! The video movie was incredibly choppy making entertainment frustrating."
Pros: "The crew and the fact that they at least acted like they cared."
Cons: "After UA posted a four hour delay for my original flight, I switched to the next available 1.5 hours later. That flight got delayed and then delayed some more, and by the time I got to SFO, the flight I originally booked, landed about 20 minutes later."
Pros: "Rapid boarding and comfortable seat. The flight attendant was great!"
Cons: "Snack selection wasn't impressive, as was the onboard entertainment unit - small screen and no flight info/map. Also no lounge access in San Diego since our ticket was through Air Canada."
Pros: "Boarded the aircraft on a very cold January day. The cabin was not heated at all until the engines were started 25 minutes after boarding. Small kids were crying as they were so cold. Easily the most uncomfortable boarding ever. Where’s the heat!!! Money that tight!!!"
Cons: "Lack of heat made the boarding brutally uncomfortable."
Pros: "Friendly crew."
Cons: "Had a mechanical issue we were told didn't need fixed to fly the plane. Took 1 hour and 20 minutes to complete safety checklist so we could take off. We missed our connecting flight to Cancun."
Cons: "2 suitcases out of 6 came broken, the airline did not accept any claim because they say the type of damage is not covered!!!"
Pros: "It was a good flight. Crew was awesome. I couldn't get comfortable in seat but all in all good flight."
Pros: "Excellent meal in and very crew."
Cons: "Baggage was lost."
Pros: "The price of a ticket is slightly lower. It is not enough of a difference to make the plethora of inconveniences worth it. You are not a valued customer with this fare. If United values customers, they shouldn't offer this fare. That's why I don't fly the bargain airlines."
Cons: "You can't check in at the kiosk on basic economy without an employee badge swipe, and there were no employees available. I had to stop checking in, wait in line, and then the employee that I talked to didn't have the right kind of badge to swipe. So I waited again. Extremely inconvenient. Even after being forced to talk to a ticket agent at check in, they still won't issue a seat. So you have to go to the gate and wait in line again to get a seat. The system is built for maximum inefficiency. It doesn't cost less for them to make me talk to two separate people, it is only to inconvenience the flyer for buying a cheaper ticket. It seems like a punitive system. Boarding was organized and painless. The crew seemed polite. Regarding comfort, the "leg room" on the airbus is ridiculous. I am average height and felt claustrophobic. I can't imagine how a tall person feels. There was no " entertainment" on my flight, so one star for that. I didn't not receive any food and was not offered water, 1 star."
Cons: "No food I was hungry .. because In the airport I didn't have time and they just give cookies lol"
Cons: "I think, on a five hour international flight that you should not have to pay for your entertainment. Really cheap. And if you have a couple of kids? Since the Go App works for free in the states, why can't they offer that."
Pros: "They helped get me rerouted."
Cons: "It seems to be a common problem plaguing United. Last flight was 4 hours delayed. This time it was last minute notification of 2 hour delays that would automatically make a connection be missed. Delayed the whole trip by several hours. Getting tiered of constant problems with United."
Pros: "For those prices, I liked nothing. Tolerate was more like it."
Cons: "Business class seating is way overdue to be replaced and need for two prong connection to entertainment sound is a joke. Polaris Lounge missing any kind of basic food or snacks in effort to go overboard with chef "inspired" food. Seating largely geared to single travelers and travelers of 2+ people have difficulty finding seating."
Pros: "The meal that was served was exceptionally good."
Cons: "Is it really that much more expansive to provide complementary movies - personally I never watch the movies but many passengers do - I did not notice anyone who purchased this service."
Pros: "It was on time and a little early"
Cons: "I had to pay to watch any movies which I didn't and service was aloof."
Cons: "Coffee was not available, couldn't get the machine to work. I thought the stewardess could of at least offered and extra bag of snacks."
Pros: "I didnit like The flight to be 3 hr late. The last hr waiting on The plane to depart No wątek or snack"
Cons: "Extremely rude crew :("
Cons: "it took me three days to get home. the first plane had a mechanical error. the second flight united booked me on was over booked so i didnt get a seat. the third flight they tried to send me on was also over booked. luckily someone volunteered to give up their seat."
Cons: "United delayed the flight over for 2 hours with over 24 hours of flight time. The reason was one of the crew memeber called in sick. When we showed the flight, we were told the flight has to make another stop in San Francisco thus delaying the flight for amther 3 hours. If they know hat they are missing a crew member over 24 hours and cannot find a replacement, this is a serious problem with United. They must be running a very tight ship."
Cons: "Nothing special"
Pros: "The price"
Cons: "The size of the plane"
Pros: "Always on time, which is very important"
Cons: "It's was an hour flight but at least offer me a beer"
Pros: "The Pilot is very proffesional."
Cons: "Very inconvenient to collect the luggages and check in again for a transit passenger. There is also no proper assistance in Ottawa. It is because of that one of my luggages didn't arrive with me. I wasted much time waiting and again claim to know the where about. I will never use Air Canada connection flight."
Pros: "The crew was friendly and a smooth flight."
Cons: "I did not realize that Luftansa was a United flight so it was very hard finding the correct terminal and gate at Frankfurt ."
Cons: "I ASK FOR SOMETHING TO DRINK THEY DIDNT GIVE ME... CREW ARE NOT AS FRIENDLY AS I THINK"
Pros: "Not refunds, no voucher, no credits .... But still s stupid fee of U.S 200 to pay on my Next flight using same booking Code . RIDICULOUS !! Guess other airlines want my business and my friends' too.."
Cons: "Cancellation policy is just abusive !!"
Cons: "Departure was delayed for five hours. Gate changes 4 different times to opposite sides of the terminal. Weren't told honest reason of the delay until two hours in. They boarded half of the plane and stopped when the pilots radioed in that there was a severe hydraulic fluid leak. Updates were supposed to happen every thirty minutes but more than three times they were longer than thirty minute intervals and at one point more than ninety minutes without an update. The representatives at the Chicago gate told us we were all set then the rest of the passengers boarded the plane. The pilot said they were waiting on maintenance paperwork to print off but then we waited an extra hour at the gate on board while we could still hear very loud tests of the hydraulic system. Once we finally left the gate and headed out on the runway for takeoff we stopped just before takeoff and the pilot said we were waiting on PAPERWORK AGAIN! This was another 30 minute delay and we finally took off. We were supposed to arrive home at 10:00pm and instead arrived at 3:00am..."
Cons: "Is a seatback tv too much to ask for?"
Cons: "Boarded a full flight without the APU working. It was warm in Denver that evening. It was repaired. I think we could have waited it out in the terminal."
Pros: "Plane was on time"
Cons: "Plane was crowded and seats were small and crammed"
Pros: "Crew, Entertainment options, spacious seating"
Cons: "Since plane was delayed I missed my connecting flight so I had to stay the night in the San Fran airport for over 7 hours. For another 1 hour flight. With no accommodations or even a food voucher was just told to find a nice corner."
Cons: "Long layovers, could have been shorter. Also not a huge fan of the tiny bag of snacks."
Pros: "The food ? What's food?"
Cons: "That's only give wather!... Is ridiculous"
Pros: "Overall, good. The champagne pre-take off was probably the worst I've ever tried. Service was variable. The seat and in flight entertainment are good."
Airlines flying from Ottawa to Ecuador have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ottawa to Ecuador
Masks required on board, masks provided on flights from Ottawa to Ecuador
Social distancing seating
Middle seats unavailable to book on flights from Ottawa to Ecuador
Testing for antibodies, testing for symptoms for flights from Ottawa to Ecuador
Waiving of change fees. Search flexible flights from Ottawa to Ecuador