A very comfortable flight, an additional wash room could have made it almost perfect.
It was okay. Had a thing with the front desk, she had me repack my suitcases to have them be under the weight restrictions, but then the other one was overweight, she argued with me about it when there were tons of people in line. Wasn’t great.
The check-in staff, boarding staff, and flight crew were all very friendly. Really miss the Porter lounge in Ottawa.
The flight was delayed by more than one hour. The terminal was consequently overcrowded and hot. We lost our car reservation and hit rush hour traffic in Boston, which added two hours stuck in traffic to our trip.
Due to mechanical problems it was delayed causing problems the actual flight. Was fune
Delayed by 2.5 hours. This happened previously on my flight from YOW to YVR on Dec. 26.2023. This is a terrible airline. The reason was there was lack of ground crew. This is a known event. AVOID PORTER AIRLINES IF YOU CAN. There is a reason half the plane was empty.
The airline arrival at the downtown airport is a big plus.. Food and beverage was excellent. Their non weather related cancellation is horrible. Overall I gave the airline 7 over 10 Tips for people flying porter from Boston. The airline doesn’t have inflight entertainment No TV No WIFI. Bring your entertainment with you.
Flight Ottawa to Toronto canceled and no crew was available to direct me on what to do. I opened a file and I wait to be compensated.
Porter, like most airlines, need to improve their baggage policies. In reality, there are no longer 'cheap flights' because passengers pay exorbitant baggage fees.
Nothing to like about porter. Flight cancelled. No flight back to Boston for 2 days. No hotel accommodation. Terrible. Never again by porter.
Flight was really good, with no middle section on an A321neo for an international flight, from Ottawa directly to London. Staff was friendly. The food was okay, and entertainment amenities could be better.
The flight was terrible based off the temperature in the plane and the air smelled so stale and gross. I have never wanted to hosed lore in my life after I got off. The food was disgusting and seemingly low quality. The staff was friendly. The bathrooms were so gross after a couple of hours. I will definitely never book with them again.
The crew was great. There was no entertainment and the internet wasn't working. We sat in the run way for a LONG time which is always so upsetting. The seats are very close together and the flights are completely full which makes for a tough flight. Flying is just an uncomfortable experience.
Very kind crew. Vegetarian food better than usual. Prompt take off. Entertainment worked well. Could always do with more room!
The dinner was bland and boring, but the economy seats were surprisingly comfortable. The flight was very packed.
Great crew and entertaining Captain. Seats were not what we had expected based on my booking but things worked out in the end. Of course, like all airlines these days not enough leg or elbow room.
The entertainment system was down; food by purchase only; several people did not receive their luggage. No one answers at the local office or online about the luggage.
This has been the worst experience I’ve ever had. Basically, I lost my round-trip tickets because one of my last names was missing, and you didn’t allow me to correct it. I had to purchase a full ticket again. Once I get home, I will start legal proceedings against you.
It’s ok just the boarding point is far too far
They are a sister company with Air Transat and the two companies do not work well together. If you have any issues the two companies will blame each other and you will miss your flights. The help line does not help
Not great. Missed my connection flight, due to AC issue. We were sitting on the tarmac for 90 mins before taking off.
Flight was delayed and rescheduled 3 times before being cancelled. Flight was also delayed on our flight in at Moncton airport on August 10th. Never flying with PAL again.
The flight was good. My luggage didn’t land with me when I arrived in Columbus. So grateful I was able to get my luggage back within the 2 hours😍👍.
The Flight Attendant was particularly helpful to my wife, who was having a bad day.
It is air Canada so leaving 20 minutes late is very acceptable
One United employee a little impatient, also on flight WiFi was out for some time. I was happy to receive a complimentary alcoholic beverage for volunteering to check my carry on bag.
Everything was great, staff, planes, at the gate. All around everything was a pleasure flying .
I COULD NOT GET ON THE FLIGHT BECAUSE THE AIR CANADA CHECK-IN STAFF COULD NOT CHECK ME IN NEITHER COULD THEY DIRECT ME TO THE ALTERNATIVE CHECK-IN AIRLINE I DIDN'T FLY AND HAD TO REBOOK ANOTHER AIRLINE, PORTER FOR THE FOLLOWING DAY. I NEED MY REFUND FOR THE RETURN LEG
When a person pays 500 $ for one way ticket that person should have better seat not the seat before the bathrooms.🤔🤨
Seating is very tight. We were delayed 90 minutes to board, because the flight crew were late
