This flight was long and I am so thankful I had a seat in the back of the plane. As I usually must get up and stretch every hour . The crew were probably the most friendly I have flown with. Thanks and I will book again with Eva air. Food was ok too.
Very nice, I feel I got good value for the price.
Amazing flight crew 👏 one of the best in the air.
Flight attendants were very helpful and nice. Would be nice to board on time.
We were very impressed with the modern plane its amenities, as well as the services of flight attendants.
Its fantastic!!I like the food the serve in EVA air😊
The crews are very efficient. Other airlines should learn from them when it comes to boarding and departing from the airplane. They also display efficiency in serving meals. They don't keep the aisles blocked for hours like some other airlines. The food is poor. Generally the food was unrecognizable and poorly prepared. The only thing that made it better than US flag carriers is that there was a fresh fruit bowl with each meal.
Staff show very stress with delayed flight more than passenger.
Great experience, comfort and food is delicious. Always great service and one time
I have never heard of EVA air before but I am so happy my wife and I were able to flight on their planes twice. Everything on these flights just felt better than their competitors. As someone with longer legs any bit of extra leg spaces is appreciated. The different options for food and drinks were also a plus. They were extra careful to make sure my wife's eating restrictions were taken care for. They had a before take off and landing announcements on the built in tablets for each seat and it gave out information that was very helpful. Such as what and how to declare your items in the specific country you landed in, any odd items that may be illegal to bring it (and even the reasoning why) and any other information you might need to make your post flight experience better. Oh and the seats were more comfortable, had more ability to lean and the headrest was much better for flight sleeping. The only downside was there were "forced" ads on the tablet at take off for maybe 5-10 minutes but honestly, this flight was the cheapest option and had all the benefits listed above that is such an easy trade off. Im keeping an eye out for EVA air going forward.
It was a very small plane and was ok. No food or entertainment so there should be an option for NA.
I travelled in Business class for the first time and wish I could do that again.
The crew from Toronto Santiago (and the other way) weren't nice people. They seemed angry. Other flights with Air Canada had much nicer crews. Bathrooms always had sticky floors. Yuck!
No entertainment system. Paid extra for wider seats but not worth the cost. Flight left a little late and arrived early.
We boarded and then deboarded the plane after being told it needed something done that couldn't be fixed. Sent notice about 3h flight delay, then they clawed it back and we were 1h delayed. Very poor communication.
Was notified on a timely manner of any changes, if any, of the flight schedules.
My seat was covered in vomit and I will be reaching out to Air Canada
We were happy with the service and cost of checking a bag
It's kindof ridiculous that your system is even asking me about this since my flight was canceled and I wasn't rescheduled.
3 hr delay at the gate while they were doing maintenance. Next time, do not board passengers while maintenance is being performed
