The plane had only a few passengers, we got lucky. The crew was visibly inexperienced
They lost a bag and now our vacation is ruined
Flight details on public information screen were misleading and wrong.
How terrible! Extremely bad! I can not even wait for 5 minutes, because the Berlin airport does not work in the security facilities and can handle people. No communication, although we were assured by about 50 travelers that the airline is informed and is waiting for us.
Well... Our flight departed with more than 3 hours delay from Beauvais.
When having difficulty with the online check in process, I was forced to pay a huge fee for the check in desk to assist me with getting a boarding pass. Ridiculous!
The worst low cost airline in the world! It’s absolutely the poorest costumer service and my worst experience!
Flight was delayed which happens but walking 15 mins to one gate to be then told it’s now changed to one 15 mins back then other way was frustrating
The usual average Ryanair flight, but we landed 20 min before due time, which was very good.
Flight was delayed due to weather so not much Ryanair could do about that - otherwise it was very efficient and smooth
The flight was delayed by over an hour which seriously disrupted my plans in Milan.
We were bumped despite seats existing on flight While checkin attendants were helpful Easyjet management was not. Only after threats were we allowed on plane at last minute. The online help desk was useless and waste of time (over an hour of useless chats)
Nice to fly out of Orly smaller easier to navigate airport. Being able to receive boarding pass well in advance of trip was comforting to know all travel was in order.
Boarding was smooth and quick. Flight departed on time. Equally evacuation upon landing was from both the front door and the back doors. Bags were on the conveyor belts before I got there. Excellent service.
This was our first time using them. I gave okay ratings for food and entertainment because it was minimal or not provided so I couldn't judge, but much better than most budget carriers we have ever used.
We boarded and then sat on the tarmac for an hour….probably not E Jets fault. But the gentleman that checked us in and took our luggage was exceptionally friendly and calming for early morning/ confused passengers. As always, it’s the people that make or break an experience, right?
They cancelled my flight and we had to fend for ourselves to reschedule another flight. There was no staff to help all the canceled guest. Poor communication and staff. I attempted to reschedule via Kayak and I asked their staff that it looked as it was available. The guy behind the counter just told us to go online..
Nothing! The service was excellent for accessibly challenged passengers, Used lift and all support personnel very helpful. Will fly again.
Worst airline in the world, will never travel in it again.
Bohužel zpoždění let o více než 6 hod, způsobil, že jsme nestihli další let.
