This airlines is always my favorite. Very consistent customer service and food is good. My last flight with them, I had no idea we landed because it was just that smooth of a land.
This airlines is always my favorite. Very consistent customer service and food is good. My last flight with them, I had no idea we landed because it was just that smooth of a land.
Excellent crew, immediate attention for any request. Both ways on time (rather before time arrival at Haneda). Only complaint was that the seats are not reclining like rest of the airlines that I travelled. The Backrest is fixed. The reclining is only within the box seat, so you slide down forward for reclining, not backward. So it was bit uncomfortable. The food for the day trip was excellent. For the night flight, no breakfast was served, only dinner, which was disappointing.
The food was not that good. I liked the miso, green tea, and ice cream. I wasn’t able to put my carry on bag under the seat in front of me. The flight was smooth. Please expand your choices of movies especially the new ones. I can’t choose any of those films. They’re old.
Food as always. PA was not clear, especially the English ones. Very limited Hollywood movies. Unlike the first flight I had, this plane has less leg room and less room for my under seat baggage.
I like the braised beef., miso soup,, and green tea. Very little choices of hollywood movies. The PA announcement in English was not very clear and very soft. I could hardly hear.
Please change menu every now & then bc I fly twice within the year and serving the food the same
The Experience was fantastic, it's a quick flight so no entertainment or food. Just a refreshment
First of all I had dozed off. And when I woke up, my food was on a tray without telling me the food was there or asking me if I wanted something to drink. They never came back to ask me if I wanted anything to drink and I tried to stop them several times. I personally have a problem swallowing food without something to drink with it. so therefore I could not eat., second thing for the entertainment. There was no place to plug the headset in because the tip had been broken off into the monitor to where you couldn’t even watch a movie or hear any music that was annoying .
Attentive crew, great service with regular rounds of drinks and trash collecting. Only complaint is the food, which was mediocre.
Japan airlines is excellent. I had a great flight with them, and they are the consummate professionals. I booked my flight through Kayak and they sent it on to Underpricer. That felt really scammy. My Oneworld number would not attach to the reservation and I could not choose a seat. I called Japan Airlines and got one but it was in the back. Later I drove to the airport and worked with the excellent agents there to find a better one. Later that day, I got a phone call from Underpricer trying to upsell me the option of choosing a seat. It felt like a Spirit Airlines level crappy move. The flight itself was exactly as nice as you would expect from JAL. The meal was good and the flight crew was awesome.
On the Dubai-Gatwick flight the only meal options were Beef or Chicken. No vegetarian option. This was a surprise. I would usually order in advance but did not this time. Would have been good to know that a vegetarian meal is not available as a standard meal. Thankfully it was just me travelling, but if I’d had my kids with me that would have been a big problem for us.
The customers before boarding the plane from Dubai was HORRENDOUS. The entire Emirates staff had a stick up their bum. The guy at the check in booth was rude. I don’t understand.
Flight from Dubai to Zagreb very bad cabin crew. Bad food
Overall good but one thing I didn’t understand is why they didn’t allow me to pick my own seat.
The entertainment selections are amazing. But the live TV is sometimes spotty. If you’re going to have it, then have it. If you can’t make it consistent, then, perhaps it’s better not to have it. The crew are always cordial when approached, but they seem to do the minimum and sit around, talking to each other in the back of the plane during the flight. I realize that delays are not always predictable, but I missed my flight in Dubai because we left 90 minutes late from Washington. I will say that Emirates took very good care of me in Dubai. But I would rather not be delayed.
Me and 2 other rows were forgotten during food service. We waited over an hour before they finally served our food. Then only had what was left. They did apologize. Also, they locked the bathroom due to turbulence and my 4 year old had to pee himself because they wouldn’t unlock it for him.
The air hostess spilled tomato juice on me by mistake in Mumbai -Dubai flight. I was traveling from Mumbai to UAD. Her senior came and offered couple of small chocolates (probably given in business class) as compensation. I asked for access to lounge as I had to travel till IAD and I could shower and change. But she said she cannot do that and did nothing further. I found the response to their mistake as inappropriate.
Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.
Overall emirates continues to amaze me with their. Awesome service . I had shifted away from emirates , because I lost luggage and watch in emirates in 2019 that drifted me away from this airline , but I am willing to give it try
Excellent food and beverage Excellent cabin crew Live tv could be better
everything was excellent the crew the food, crew was extremely friendly but wish there was a tv..📺
We did booked shorter layovers but flights changed and layovers are too long good thing Philippine Airlines give us a hotel in manila but here Vancouver to Calgary too long layovers and there is enough sets to wait closer to air canada and they will open 4am.we were here 1 am .our flights schedule for air canada 8:10am.we paid expensive flights but not happy of lay over Vancouver to Calgary.
Not a pleasant experience from the start of booking first flight all the way through to the actually flight. Only saving grace is the food.
No power on an 11 hour flight? What a joke. Crew did not come by enough to get trash or offer water.
Not leave 12 hours late. This airline is horrible always late does not refund upgrades for cancelled flights inept counter staff.. needs to be shutdown
Boarded the plane last even while I was seated at the back and had to have my bag separate. The same exact special request meal was served as the flight an hour beforehand
My biggest concern was with all the schedule changes. Both inbound and outbound flights times were changed, including a time change less than two days before the scheduled departure.
I was thrilled with this flight and look forward to flying again with Philippine Airlines in the near future…thank you
Every thing was good except our baggage that wasn’t here when we arrived, we understood the cause but hopefully we will get it soon as possible
Seats is too small for me, but it’s only 1 hour so I guess it’s ok
Flew SEA-CA, then CA-NRT. First flight was short but very uncomfortable, dirty, and had very small overhead storage space. The seats and fans were not cleaned and had visible dirt on them. Second flight was perfect.
The Air Canadian personnel were all very professional and friendly. I will definitely fly on them again.
it was our first flight with Air Canada. The flight was very good. The arrived 10 minutes early. The crew was attentive and very professional. The seats were comfortable and the food was fine. There were a lot of movies and TV shows to choose from. The boading was OK, but it is more about the Montreal airport procedures, but not about Air Canada.
My second flight ended up being through United and it was fine. Again, just frustrating that it was so late.
Everything went smoothly and as expected. We were on time and one flight arrived early.
This time my experience was superior! Much better and improved from after the COVID-19. I hope they maintain the same. Earlier, service (specially crew attitude) was awful and sometime rude, but this time, crew was very welcoming, respectful and ready to serve. I will definitely repeat :-)
Every flight always delays either by mechanical problems or need maintenance checks. It makes a person uneasy when one gets into one of those flights!
First time flying Air Canada and the trip was very pleasant! They did a great job getting us out of Toronto and into Rome (early!) For an international flight it was very enjoyable.
This is not a Business Class equipped airplane and even the crew apologize before take over BUT BUT Air Canada charged full business class fare
I couldn't rate food or entertainment as neither were a factor in my short flight. I was impressed with with respect of time and schedule. Also, this was an incredibly smooth flight from terminal to terminal. My only minor complaint was being woken up for refreshment service. This was the end of a very long day, and I was happy to miss a juice box and pretzels for a little rest.