3hours deleyed, absolutely horrible day.,horrible company.,bad service.,they should check the flight if it safe before letting the passengers in .. it was a technical problem ( very hot temperatures inside the flight) we had to come back and change the flight.never again with this company
Pros: "The management of the stopover in Algier"
Cons: "I arrived in Lyon without my suitcase which is really not fair. They promised to deliver as soon as possible to my address. I am waiting to see"
Pros: "Good petit déjeunae"
Cons: "Too cold in the airport terminal - airplane temp ok"
Pros: "People always nice - plane leaves always at a time that is acceptable"
Cons: "Tooooo cooold on the plane - brrrrrr! Even with a pullover"
Cons: "- Not make us wait on the boarding bridge of the plane wasn't ready to board. - The seats couldn't recline - Offer something a little healthier for snacks on short flights"
Pros: "It did take off and land"
Cons: "Seats, armrests, etc were extremely dirty."
Cons: "Transfer in Algiers"
Pros: "Nothing!"
Cons: "Everything was really poor. The seats were almost broken there was no entertainment. The food tasted awful and gave me stomach aches. The plane was very dirty let alone the washroom."
Pros: "Only positive thing is that I eventually arrived to my destination and it was cheaper than other airlines."
Cons: "This airline seems to always be late, and they displayed incredible disorganization and chaos on this flight. The flight was late. After going through security scanners again even though we had just gone through other scanners a few minutes ago getting off our last flight into the airport, we went downstairs. They had us wait in a room with no chairs a long time before moving us to an unbearably hot bus for a really long time to wait, the bus only had a few seats for old people, the rest of us stood sweating without moving for at least 25 minutes. At the plane's stairs for boarding they wanted to take large carryon luggage to put below, but this wasn't well understood by most passengers and many people got upset and the staff didn't handle it well so it took a long time waiting to board at the stairs. Once on board it was a problem with people not finding enough space to stow their carryons! I went to the toilet before takeoff, and the toilet was so dirty! Disgusting! They clearly hadn't cleaned it at all. Wet floor, smelly, no toilet paper, debris in the sink, etc... The staff was unprofessional in conflict with 2 passengers arguing over a seat which was only a problem because one flight attendant had promised the 2 passengers to be able to move to that 1 open seat. After being almost 2 hours late for takeoff and going through the chaotic boarding process I can understand why people were short on patience. The food was ok. No in flight entertainment at all on a 4+ hour flight, not even a magazine in the seat pocket. Not a good experience overall."
Pros: "Pros: I made it to my destination alive and saved money over other airlines."
Cons: "Cons: The flight was delayed and then boarding and waiting to take off took so long that we were 2 hours late. We were seated in what must be the plane's worst seats: right in front of the stinky bathroom. Those seats don't recline and people keep coming to wait for the toilet, but worst of all is that the toilet smell was awful. I asked to be moved but there were no open seats. I don't know why the toilet had not been well cleaned, but in general the airplane was not very clean. I didn't like the food on this flight, on other air Algerie flights food has been better. The flight attendant also ran out of tea before getting to my row, but never came back with more so I wasn't offered tea. I think this was not worth saving a bit of money over a better airline."
Pros: "Business cabin was ok. Dirty but seats ok for sleeeping on a long floght"
Cons: "Very bad service. No drink / water until 1:30 of flight. Flight attendant not focused on service."
Cons: "BOarding in Algiers took very long time waiting in the corridor"
Cons: "Air Algérie is just disorganized to the nth degree. Despite delayed boarding we arrived on time, which was excellent because everything about the experience from the airport layover to the inflight meal and the insistance on leaving the lights in the cabin during this midnight flight was atrocious."
Cons: "First flight was delayed more than an hour, then I was forced to spend more than an hour haggling with immigration police and airline agents because the airline didn't give me my ticket for the connecting flight in advance. Even though I was just in transit the Algerian immigration police have me a hard time. Clearly the AirAlgérie and the airport authorities in Algiers do not have professional procedures in place to deal with passengers trying to catch connecting flights. To boot my second flight was delayed three hours."
Pros: "The crew was great with our children."
Cons: "The plane was a bit dirty."
Cons: "I didn't like that they went on strike and we as of yet have not been able to make this trip to Constantine. And my husband already went home and won't have a chance to try again. My sister and I will try tomorrow."
Cons: "I had broken seat,. The plane was dirty"
Cons: "Unprofessional cabin crew. Glass of wine with cork floating was handed to me after the" meal" which was simply horrible."
Pros: "I was able to reserve a seat in the second row."
Cons: "Two-hour delay leaving because of mechanical problem. The way connections are handled in Algiers is complicated and unpleasant. Will never travel with Air Algerie again. Plane was dirty, and someone had peed all over the bathroom floor at the very beginning of the trip."
Cons: "I had a problem with my luggage when I get to Italy it was awful thank God to the etalian crew"
Cons: "Filthy planes and falling apart, if that doesn't bother you we did arrive safely:-/"