Daily cleaning, installation of cabin HEPA filters on flights from Quebec to Zagreb
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|May||Best time to beat the crowds (2% less expensive on average)|
|December||Most popular time to fly (6% more expensive on average)|
Average price round-trip
|C$ 1,286||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 712||or less|
Good deal one-way
|C$ 359||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Quebec to Zagreb.
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Scores according to KAYAK customer reviews
Pros: "Short flight, left and arrived on time."
Pros: "The crew were nice and the service very good. The layover was short."
Cons: "Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390."
Cons: "Impossible to do beter."
Pros: "The crew was great and the snacks provided were delicious!"
Cons: "The plane felt slightly outdated and was pretty loud the first part of the flight"
Pros: "Smooth flight"
Cons: "Stop overcharge people for 1 luggage :( very disappointed"
Cons: "They ran out of vegetarian options so I only could have salad, bread and butter"
Cons: "Bought the premium economy on Lufthansa, but ended up on Eurowings. Food same as Economy, 1/2 the entertainment choices. Definitely not worth the money."
Pros: "see above"
Cons: "see above"
Pros: "Responsive and kind crew"
Cons: "Always need more room without extra cost. Why have classes of passengers? Why not spread the space equally and allow all to be comfortable on international flights? All tickets one price?"
Cons: "There was hardly any communication about the delay."
Cons: "I didn’t like selection on movies"
Pros: "Tout était impeccable."
Pros: "Good staff and food."
Cons: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."
Pros: "Getting a text alert so I didn't waste my time going to the airport"
Cons: "The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given."
Pros: "Huge selection of movies and entertainment. Good food, especially the fresh salad and vegetarian option for dinner. Good wine selection, the saving grace for what I consider an over sold flight. The service staff was attentive and professional. The pilot and crew were great, I felt very safe."
Cons: "Delays in both legs of my trip made connecting flight nerve wracking. Economy seating was horrible. Uncomfortable, too many people stuffed into claustrophobic conditions. The funk was pretty overwhelming. Bathrooms were stinky and ran out of toilet paper. Only the free flowing wine made it tolerable."
Cons: "I hated that the plane did not wait for me as I have been on plenty of airlines that have waited 5-10 mins to allow for these sort of things to be rectified. thankfully, Lufthansa and United booked me on a plane that left 5 hours later. they even bought me a 10 euro lunch. :), a pass to the , Luftanhsa lounge would have also been a good showing. I asked about this , but was gently denied. the help desk was gracious, which I appreciated. I had an entire row to myself on the United flight to DC, which softened the blow as well but the flight to Munich from IAD was great (2-28-18)"
Pros: "Service, food, and entertainment was great!"
Cons: "The chicken was too spicy & hot for general public. You should take lessons from Swiss Air... food was delicious!"
Pros: "Usual good service for economy class on this airline"
Pros: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Cons: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."
Cons: "The passenger behaind, was a tall guy. All the 7 hours flight i had to fight him to allow me puting my back sest dowm on his hearting legs. Why didnt hay extra and seat where it fits his size?"
Pros: "Flight was on time."
Cons: "I was sitting at the tale end. Seat was extremely uncomfortable. I was trying to rest yet flight attendants and several passengers were talking loud. Crews kept forgetting passengers orders/requests. A lady sitting besides me pushed a call bottom 3 times to get noticed. Flight attendants were too busy chatting with passengers to help other passengers. I have never seen that type of services before."
Pros: "Premium economy gives you extra confort, more space to sleep better."
Cons: "The flight was delayed 40 minutes."
Cons: "Flight was delayed"
Pros: "Very nice crew, clean facilities, not too uncomfortable"
Cons: "No entertainment on flight and the food was gross! Give option of pretzels or snack over a bad sandwich."
Pros: "Amazing service."
Pros: "Crew are very helpful, but some how looked unorganized"
Cons: "Complete unorganization during boarding. Not enough staff. Plane is small and no entertainment for a 4:30 out trip."
Pros: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Cons: "I'm 6'2 230 seat was tight for me but that is it"
Pros: "excellent dinner selection movies and on screen entertainment were great"
Cons: "2 hour wait on tarmac in Dulles for weather no one in the crew could tell us where our connecting gait was or whether we would have enough time to make it"
Pros: "The service is good."
Cons: "Noises obnoxious passengers drinking standing up in the isles for long periods. Hanging on other passenger's seats. Very rude and clearly didn't care. Flight attendent tried to get them to sit and hold it down but it had little effect. They were part of a larger group so they wanted the flight to be a social event."
Pros: "New crew on first flight but they we're even"
Cons: "Not much. Left sitting on a plane for over an hour & 1/2. Then taken into a door where I illegally entered the country. My passports seized. No other flight available to Dallas. Sent to Newark, NJ & missed the next flight to Dallas because Lufthansa lost my scooter. Someone pulled it by a wire and it doesn't run correctly. VERY BAD EXPERIENCE!!!"
Pros: "The variety and ease of use of the entertainment"
Cons: "The boarding was not at all well organized. There were no instructions about what to have ready and the woman who checked our passports was rude."
Pros: "New airplane A380-800. Staff was nice but no nonsense. Entertainment had good selections, although interface was a bit clunky and slow to respond."
Cons: "Almost no legroom to speak of so very cramped for a long flight."
Pros: "I appreciate the taxi, in Munich airport, to my next connection."
Cons: "I disliked the late departure."
Cons: "Seating to small and tight I am only 5'11 175 lbs"
Pros: "Promptness, profesional and nice service. Everything overall."
Pros: "Comfortable seats"
Cons: "-- > Multiple (4) gate changes"
Pros: "Professional flight crew. Good leg room. Smooth flight."
Cons: "No complaints"
Pros: "direct flight"
Cons: "only one type of food offered. presented in a rude way."
Pros: "The airbus seating was comfortable. It was my first time in this type of plane, and it was a great experience, even in coach class. The crew was great. I gave respects and received 10X more. Thank you Lufthansa!"
Cons: "I don't eat much on long flights so I don't have much to share, though I did feel that food quality can be better. To be fair, the same comments apply to all other airlines that I have flown, with Emirates being the exception. No big issues for me personally, though."
Pros: "Lufthansa, Check in smooth. Thank you for your service, overall you made for us, as a family, a long trip enjoyable.The crew it was amazing, I don't know how they do it all those hours to maintain that good, pleasant and professional presence. Thank you to the captain for smooth landing. We know what company to choose next time,"
Pros: "quiet on-time flight"
Cons: "Overnight flights are usually a pain in the neck, which is obviously not the airline's fault"
Cons: "It was late."
Cons: "The connections for audio wasn'y working, false contact..."
Cons: "The delay and the lack of movies. Seats are very small. I was sitting near a larger passenger and it was very tight. We had over two hours delay for mechanical problems with the plane."
Cons: "flight attendants were very serious"
Pros: "None respect for customers specially long flight"
Pros: "Check in was swift"
Cons: "Friendlier approach from the crew"
Pros: "Everything was excellent . I was very happy with this flight.Thank you so much."
Cons: "Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits"
Pros: "No wifi or any entertainment. Flight delays and lost baggage!"
Cons: "No wifi or any entertainment. Flight delays and lost baggage!"
Cons: "The 34 minute flight was delayed by almost 2 hours."
Pros: "Very comfortable journey, leaving on time, arriving on time"
Cons: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."
Pros: "Quick boarding decent legroom"
Cons: "Breakfast was not great"
Cons: "small seats,no LCD for each one,food nor so good."
Pros: "good food, drinks, good entertainment options"
Pros: "Almost every thing was very good"
Cons: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."
Cons: "We are late only 25 min (50% of flight - 50 min)"
Pros: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Cons: "Can’t like it if you missed it!!"
Cons: "Difficulty getting to flight"
Pros: "Good attention and food"
Pros: "The stewardess is very polite and accommodating n"
Pros: "the crew were very nice polite and helpfull"
Cons: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"
Cons: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."
Pros: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Cons: "Not one thong!"
Pros: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."
Pros: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Cons: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."
Pros: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."
Pros: "The crew was very very nice and flight was very quick."
Cons: "No entertainment at all, music nor tv :/"
Pros: "Good place for the legs"
Pros: "Spacious aircraft. Polite crew. Even good food. On time."
Pros: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Pros: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Cons: "Transit time through Vienna was particularly frustrating."
Pros: "Professional and friendly staff"
Cons: "Outdated interior, media interface"
Cons: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Pros: "Love the coordination"
Pros: "Attention during waiting time and inside cabin"
Pros: "No stops"
Pros: "The actual flight was professionally well-handled"
Cons: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."
Pros: "Plenty of leg room in economy. Will fly again."
Cons: "Behavior of AA"
Pros: "just excellent!!!"
Cons: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."
Pros: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
Cons: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."
Cons: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."
Cons: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"
Cons: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Pros: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Cons: "Ground crew was a big bottleneck and Austrian security did not help."
Pros: "Attentive flight attendants"
Cons: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."
Pros: "the flight seat was comfortable. It was the most comfortable economy class seat."
Pros: "Crew was somewhat attentive. Requested Kosher food that was adequate"
Pros: "The air hostesses seem to be too tired. Seems like they really did not care much. There was someone who was using the skype in ipad long after we were requested to turn off all electronic devices. She was talking really loudly. They went back and forth without saying anything. I finally had to remind the lady. It is odd for passengers to ask someone to comply with rules. I think it was United flight."
Pros: "Horrible service"
Cons: "Nasty people"
Cons: "30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich."
Cons: "Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life."
Pros: "Good service, friendly staff and easy boarding process, good food and on time departure"
Cons: "No complaints"
Pros: "New aircraft had free Wi-Fi and lots of movies. Clean."
Cons: "First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them."
Pros: "the crew did really made sure we had what we needed."
Cons: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."
Cons: "Coordination between connection flight"
Cons: "There was a group of Swiss passengers very noisy and crew did not asked them to behave."
Pros: "Plane was clean & crew were kind"
Pros: "Not much"
Cons: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"
Cons: "Do not sell flight you are not able to manage. Shame"
Cons: "Timing of food"
Pros: "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Cons: "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."
Pros: "TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it."
Cons: "I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only)."
Pros: "Planes clean and in good condition."
Cons: "Crowded and late departure."
Pros: "Overhead luggage space"
Pros: "The business class seating was very comfortable and the flight attendants were super friendly and helpful. A good list of movies."
Cons: "Shame that the lounge at the JFK airport was closed."
Pros: "Clean, modern plane - tightly-packed but comfortable seats. Note: if you travel with a bag with wheels it will be weighed at the gate and those over 8kg will be checked. If you have a heavy bag without wheels, it gets no scrutiny."
Cons: "Odd they didn’t have a terminal gate on their home airport - we were bused from a distant spot on the tarmac to the terminal."
Pros: "Great flight, friendly and helpful crew."
Cons: "Didn’t connect to entertainment didnt"
Pros: "The crew was amazing. Very professional, kind, and accommodating."
Cons: "The boarding check-in person was confusing. Anyone that didn't speak Spanish got in the wrong line. They didn't announce that there were two lines, one for A and one for B. So we were mistakenly directed to stand in the line for a Madrid flight, when we were going to Lisbon. They made the last minute call only in Spanish, so we all almost missed the flight. The landing was a bit rough with crosswinds."
Cons: "We could not reserve a gluten free meal to accommodate allergies."
Pros: "TAP Airlines did not fly this route for day and probably hired NEOS Airlines to fly as charter or contract this route only? NEOS Airlines is an Italian airline probably comparable to Southwest Airlines in the USA. It's a cattle car airline with no frills. Crew was very professional, food was actually good. A sandwich that was of course Italian ingredients. Seats were comfortable for the 3 hour flight."
Cons: "Checking in and paying a $49 excesses baggage fee for I was better off paying a full fare. Discount fare, what a joke!Than finding out that TAP put me on standby status?? But I eventually got a seat. It was no relief thinking I would be left behind and my plans elude be delayed.TAP airlines had only worked the front desk check in, gate check in and don't know about the ramp service. So I can't give a full positive review of TAP Airlines"
Pros: "Excellent Service - pleasant flight - comfortable seats"
Cons: "Poor entertainment system"
Cons: "The worst airline"
Pros: "The name on ticket had the wrong last name for second passenger and they were not helpful. Only solution was to purchase an additional ticket. Not part of my budget. Poor service from gotogate and TAP Portugal in Barcelona. Very upset and sad."
Pros: "Great experience"
Cons: "Crew was helpful. Flights were on time and overall experience was very good."
Cons: "bad experience- The personnal was not that good! Lack of manners! Bording was evryone for himself; people with children left behind, evryone got in, all at once. The food was very bad, usual it is good..I dont know if i would fly again with TAP"
Pros: "Flight crew was friendly."
Cons: "Not being told up front of having to pay for my luggage. First I was over charged on departure ($90.00) and also having to pay on return flight. Travel agent never made us aware of this."
Pros: "Very friendly personnel at gate."
Cons: "Arrogant crew. Hid in galley behind curtain for most of the flight. For several hours not even the offer of a cup of water! No possibility to charge electronics in economy class. Charge of $ 75.00 for first bag on an international flight?!? We're not talking about a budget airline, but THE airline of Portugal!"
Cons: "Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later."
Cons: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."
Cons: "Selected to check my hand luggage due to full flight . No reason at all for this at all."
Pros: "We were late because of delay of the first part of our fly : Zurich - Lisbon, but the fly Lisbon- NewYork waited for us."
Cons: "Our TV didn't work. There is not possibility to charge phone on the fly."
Pros: "There was great entertainment on the first flight"
Cons: "Late 45 min only one attendan hence no services of any kind and no chance for real safety in case of emergency Same on TAP"
Cons: "We were advised as we boarded that there would be no meal/snack service on the 3 hour flight. There was no time to purchase food at this time. It would have been good to have a big sign in the check in desk or a PA announcement so passengers could make alternate arrangements."
Cons: "Having to wait 3 hours in Lisbon airport after airline failed to hold our ny flight leg. Needed to stay overnight and be rebooked. Customer service lines in Lisbon worst I have seen in over 30 years of flying"
Pros: "The food was light and good."
Cons: "Not using the tube when deplaining. Summer in Lisbon is very hot ."
Pros: "The plane was new, clean, and spacious. The staff was mostly helpful and friendly,"
Cons: "Short flight so no entertainment or drink/food."
Pros: "Everything was mediocre,"
Cons: "Seats were too narrow,very little leg room,poor choices in entertainment"
Cons: "Paid $130 for 2 extra spac s acts. Didn't have any extra space. Had a woman in front of me who reclined her seat all the way for he whole flight. Had to have on of he crew to ask her to put her sat forward for the food service part of th flight."
Pros: "Wow!!!! I had never heard of this airline before booking our trip but goodness this was a blessing. They were so polite in the flight. They always came past to check to see if a passenger needed anything. Free bags is amazing then free pillows blankets and headphones I really hope I get to fly with them on my next flight abroad"
Cons: "Once we entered the boarding area we weren't allowed back out to get a sandwich, souvenir, etc. This was absolutely unacceptable. I felt like a prisoner in that area. I can't believe they thought this was OK."
Pros: "They lost my luggage. What else is there to tell?????"
Cons: "They lost my luggage. What else is there to tell!!!!"
Pros: "The food and the crew were good."
Cons: "The check in was completely disorgimized as was the boarding. The ground crew personnel at the airport were rude and not professional."
Pros: "The plane was bright, well-lit and clean. The crew was responsive."
Cons: "Nothing really."
Cons: "Space between seats is too small. Very uncomfortable trip."
Cons: "Lost luggage"
Cons: "Organisation wasn't good..they asked us to board the plane and then said they weren't ready then took them 1.3 hrs to fly oit of the airport . The flight attendant were rude..all of them."
Pros: "We flew to Toronto on the rebooked flight and we were treated very badly by the gate agent who simply told us: Go see customer service, you are not on this flight' without even an attempt to explain why we could not get on to the flight to London. I think they do not respect their customers. Very disappointed with Air Canada' service."
Cons: "Nothing about our trip to London on Air Canada was positive. We had requested vegetarian meals for all our flights. They did not provide us any food on the flight because they did not have our names on the list for Vegetarian meals on the rebooked flight. Our experience with Air Canada was everything that is the worst in airline travel and customer service."
Cons: "See above."
Pros: "The flight crew were wonderful to interact with and really helpful in accommodating my disabilities. Dinner was mediocre but at least some was available, which I didn't expect on an overnight flight starting after dark. ("Breakfast" was a slice of really tasty banana bread but nothing else.) I really appreciated the presence of outlets and USB ports for charging electronic devices, and that the seats had adjustable headrest flaps. These are essential features on long flights!"
Cons: "It's almost impossible to sleep in economy class seats, even with the adjustable headrests. I recognize that economy is supposed to be the "no frills" class of travel but sleep is not a luxury. Sleep is a basic human need, like food and oxygen. I don't actually believe that offering better accommodations for everyday passengers (off whom the bulk of airline profits are made) is financially unfeasible or unreasonable."
Cons: "Over an hour late."
Pros: "Great service, staff very pleasant!"
Pros: "The snack selection is excellent"
Cons: "No complaints"
Pros: "Nice to have free entreteinment"
Cons: "It was uneventful, nothing negative simply average"
Pros: "Everything was perfect"
Pros: "AC lost baggage"
Pros: "Nothing except the plane was able to fly!"
Cons: "Old plane: Old seats No entertainment screens need to rent a mobile device -> this is sooo out of touch with reality of standard flights that it is even embarrassing to mention or to write it! BTW: My fellow flight companions did make fun of this during the entire flight! Not good."
Pros: "Alles goed"
Pros: "Good travel, pretty comfortable flight with Air Canada"
Cons: "Not the most amazing meal but well, not too bad for a plane meal."
Cons: "Unhelpful crew,dreadful entertainment and dire food!"
Pros: "Lots of leg room and was able to board early"
Cons: "Food not good"
Pros: "tout était bien - very good"
Cons: "all was good"
Cons: "not even peanuts included on a 6h flight is remarkable"
Pros: "The crew"
Cons: "The fact that you will have to travel almost 10 hours with absolutely no entertainment tv music etc. Not even a video on an era when Airlines should offer this as a standard. That was bad. Really bad"
Cons: "Airplane quality Seat dimensions Food quality Allowing passengers to sit where they pleased Dysfunctional entertainment system"
Cons: "put on stand by, while this was a non required stop over to Brussels."
Cons: "No entertainment"
Cons: "I was busy on a last minute call during boarding and couldn't lift my carryon with only one hand, so I asked for Mrs Caron a hand to help me steady the carryon while lifting it. She just refused and offered me to hold my phone. She did not give a reason why she couldn't help, cold and distant very far from welcoming, just there for appearance."
Cons: "My tv didn't work"
Cons: "Even though we checked in early, and had a three hour layover, they managed to delay our bags. It will be also 36 hours until we have them."
Pros: "there was in flight entertainment, had power outlets, and usb ports in each head rest"
Cons: "snack option was lackluster"
Cons: "Needed subtitles on movies"
Pros: "The flight was on time and that is something really important to me. There was really no complaints about this flight"
Cons: "My headsets weren't working but it was a really minor problem."
Cons: "Was put on plane to France, 5 hour layover. Still waiting for my luggage to arrive. Frustrating in extreme."
Pros: "Staff was friendly, Pilot was informative"
Cons: "Seats, Trays and bathrooms were disgusting. My tray had food on it, was sticky, had coffee stains... i didnt want to use it. Bathroom was disgusting, even at begining of flight. Seat was dirty and worn out."
Cons: "You need to warn people there is no in flight entertainment!"
Pros: "Decent legroom"
Cons: "Food, low quality and low choice entertainment"
Cons: "The service"
Cons: "In Toronto they told us that we most likely will miss our flight. Why?? Plenty of time!! No need for miss information. Ground crew not well trained.No boarding pass was given (which is fine). 1 hour wait because of power failure at the airport in Montreal and then we are about to take off and there was an engine failure so we had to come back again . Not good stuff!!!! How would you feel flying again air canada?"
Pros: "The food."
Cons: "The stewardesses don't smile."
Cons: "Seriously no leg room on long flight, uncomfortable, cramped Very delayed flight again."
Cons: "On the Montreal-Athens leg the meal was free but of poor quality and quantity. Breakfast was just a piece of banana bread... No entertainment system in the aircraft. Had to rent iPad with very poor quality earphones (struggled to listen to the movies) Also some of the movies were not adjusted for the iPad which translated into using only a portion of the iPad screen."
Pros: "One bag did not arrive."
Cons: "Their entertainment system relied on customer iPads! Software proved nearly impossible to install. Food service very slow."
Pros: "Friendly crew members"
Cons: "There was more kids then adults in the plane. The food was terrible, surged too late for a flight to a muslin country with almost everyone fasting on board. Once it was served, left side of the plane was served first while kids on the right side claming their meals and not understanding why they are not getting any. The bathrooms were dirty. No screens on board. The seats bead some upholstery work."
Cons: "No food on a five hour flight. Had to buy food this is nickeling and dimming people. They made me miss my connecting flight we sat around in tarmack and no explanation given."
Cons: "Air canada rouge is a no frills low price airline, I probably wouldn't fly with them again despite the price point for that long"
Pros: "very nice people, food ok"
Cons: "Bad organization at Montreal for special passengers, plus technical pb => flight delayed 45mn"
Pros: "It wasn't a full flight, so there was more room to stretch out"
Cons: "Left my luggage behind (both mine and my daughter's) and I still haven't received it 3 days into my trip. Air Canada reps were not very helpful with information or solutions. I was in hold for almost 20min total (international call). Horribly unacceptable. All they initially offered was $50 to cover expenses (insulting)."
Cons: "Temperature too cold in the airplane Ipads to rent (no screens)"
Pros: "Leg space was very tight and overall seating cramped.."
Cons: "One bag was delayed from Montreal to Venice. Required an airport return next day. Flight was not full so we could use several seats to sleep."
Pros: "The flight was comfortable. The food was surprisingly good. Entertainment choices were varied and generous."
Cons: "My only complaint was that directions were unclear in the transfer flight. Travelers with a transfer in Canada did not have to go through the long customs line, but this was not at all clear, with signage or staff. It was a bit scary with a tight connection and a huge crowd at customs."
Cons: "need to use my peels ask for water -Never get it nasty smell from bathrooms"
Pros: "Great female flight attendant. So sweet."
Cons: "I watched the Big Short, which kept shorting. I had to stop the video about 15 times to get to the end. And one slice of cake is not adequate breakfast."
Pros: "The flight attendants friendly,"
Cons: "Limit of three bags is understandable but no solution offered when the time to board happened,"
Pros: "Absolutly, they let me switch seat"
Cons: "No leg room,"
Cons: "The staff did not want to accept my ticket purchased through kayak, told me that should have bought a ticket directly through air transat, and they told me to buy a new ticket elsewhere if I wanted to travel on that day. So I had to buy a same day ticket with air canada for an additional $900 CAD, and my ticket bought through kayak was useless, making me waste the entire cost of the ticket purchased through kayak."
Pros: "IFE, aircraft"
Cons: "Comfort, food options"
Pros: "L’équipage très serviable à l’ecoute et souriant"
Cons: "Pas d’ecran dans les appuie tête devant pour l’entertainment. Le siege n’a aucun ajustement pour la tête Et aucune prise usb pour charger nos appareils"
Cons: "Checking site was down Boarding was delayed because of crew forgot to tag Cary-on luggage for passengers, we had to all go off the plane to identify our luggage’s No space on the airplane, didn’t get to sit beside my wife. Would not recommend Pay the extra to go with a reputable airline."
Pros: "Nice flying, nice crew, nice jet"
Cons: "Luggage took an hour to get out... unacceptable"
Cons: "Flught was 90 mins late leaving becuse of equipment failure. Missed my meeting."
Pros: "Modern aircraft. Leg room was ok. It was a busy flight."
Cons: "Boarding was late but made it in time. Need better seat selections."
Pros: "Staff - Friendly, polite, professional"
Cons: "Couldn't see TV screen Seat wouldn't recline Cramped and uncomfortable for such a long flight. When I arrived in Vancouver and picked up my luggage, the wheel and part of the suitcase were gone (broken off) . How do I make a claim for this? Thank you"
Cons: "my suitcase are mising"
Cons: "Delayed 2 h for waiting for a passenger. Service onboard is quite limited. No water served!! Food is quite basic."
Pros: "Friendliness of staff"
Cons: "Delayed flight, no snacks, difficulty at baggage claim to get baby car seats. And very frustrating that they didn’t give us our stroller at the gate. We had to carry our two kids through immigration and the baggage claim until after all the bags came off, then our stroller and car seats came last!"
Pros: "Staff was helpful and pleasant."
Cons: "No room. It was clastertphobic. The seat in front was so close you couldn’t move. The screen for the movie was small and far from the seat and everyone’s head was in the way. Difficult for short people like me to see anything. Not very clean. Not enough washrooms."
Pros: "Great video system."
Cons: "Seats and legroom are insufficient."
Pros: "The efficiency and atmosphere"
Cons: "The food was terrible and the seat cushion was very uncomfortable."
Pros: "Good flight, no incidents. Liked the food"
Cons: "Audio was not working, no personal tv screens"
Cons: "The flight was delayed from 10:30pm until 2:30am. Horrible experience. No personal entertainment, food was disgusting!"
Pros: "The plane smelled like vomit from boarding to landing. Seats were uncomfortable. Had to pay $9 for headphones. Food was served at odd times for time zone we were leaving and lights were left on far too much of the time for an overnight flight. I’ve had much better service on other airlines. Staff were pleasant but very impatient."
Cons: "I miss the flight"
Pros: "The best parts - the crew and the entertainment. The stewards we engaging, courteous, and professional. They also provided some very good information on what to do once in the Cancun terminal. The in-flight entertainment system had an excellent selection."
Cons: "The low score for food is a result from there not being any on the flight. It was only 4 hours in duration, and we brought our own snacks. The coffee was excellent!"
Pros: "Nothing I don't take Air Transat anymore and not recommend to anymone"
Cons: "Transat taking advantage of passengers by charging fees for luggage on return flight I was charged $35US for 2nd luggage on return flight (no charge for same luggage on departure flight). Poor customer relations of staff. Aisle seating was requested and was very uncomfortable. During check-in, Transat staff was not helpful in handling luggage. Poor service and very bad customer service from staff."
Pros: "Possibly of direct flight. Had to book earlier flights due to deteriorating health of brother who fied tbis week thus had to pay for 2 flight"
Cons: "Having pushed to just fly for reservations and no warning that this company doesn’t allow for change if plan as brothers health took for the worst andhad to fly earlyier to see him before he died. I will never again use just fly for any bookings and have told my family members and friends about this company poor customer service. Buyer beware if you use just fly. Air transat said they would havé refunded us but it was up to just fly that we had to go through. Never again just fly."
Pros: "Staff were professionnel, the plane clean and confort were good"
Cons: "The flight was 2 hours late"
Pros: "Great service nice crew We received a C$20.00 vouchers to grab lunch at YUL airport Delays happen Air Transat handled the situation efficiently"
Cons: "4 hours delays because of mechanical problem but from fed and n reasonable time"
Pros: "There are no leg room at all for tall people."
Cons: "Too small"
Cons: "the delay 9 hours"
Cons: "Antiquated electronics use procedures"
Pros: "I was crammed into the middle seat between two obese men. I could hardly move my legs or arms. They offered bistro but when I asked for a bistro item they said they had no more."
Pros: "Lot of room, friendly staff."
Cons: "Food was ok from Prague to Montreal. However, from Montreal to Prague we received a hot sandwich ??? and a slice of vanilla cake for breakfast? On top of that they were promoting some chef Vezina at an extra charge of 25$ thinking that people would buy a standard meal at a surcharge rate? This is really bad publicity for airtransat, never had I witnessed such poor food on an 8 hour flight. Waving the standard meal at a surcharge rate is truly uncool. Offering the hot bun as a standard meal to fulfil the long flight hot meal standard is a low blow, that's all I can say."
Pros: "Extra empty seats. Good entertainment. Decent service."
Cons: "Non stop noise. Flight attds did nothing to allow sleep througout long flight. Kosher breakfast was a sweet snack- not a meal or even sandwich."
Cons: "Plane boarding and takeoff was delayed. Also when we landed we got mixed with international flights so I had to go through customs !!!! Took me 2h to leave the airport. Longer than the flight over!!!"
Pros: "In flight entertainment. Helpful flight attendants and comfortable enough seats for the price."
Cons: "Not the airlines fault but the woman in front of me reclined her seat 100% and was in my lap the entire flight: made for leg cramping and discomfort for the 8+ hours in the air. The sand which I received also had soggy bread after warming.. I got the vegetarian and was a bit disappointing."
Pros: "Seats were alright"
Cons: "Lost luggage and no communication since we landed"
Cons: "Our flight from Barcelona was late and we had to rush across the airport to get the connection to Toronto. By the time we landed it was almost time for the Toronto flight to depart. No information was given to the passengers when we landed informing them that the Toronto flight was waiting for us. No information was given by the ground staff either, just told to drop your checked bag off and get to the gate and hope the flight was still there. Would have been a lot less stressful if someone had said "don't worry, the Toronto flight is waiting for you""
Pros: "The crew, the plane, and the entertainment were excellent."
Cons: "Not anyone's fault but the plane was filled with crying babies...the overnight flight was difficult."
Pros: "Once I finally got boarding it was quick and staff were helpful"
Cons: "Very uncomfortable I have back problems and found it difficult to sit when I had to use my seat belt. Once again staff making faces at each other showing their impatience with customers. Staff slammed overhead lockers and sighed clearly showing how unimpressed they were."
Pros: "They gave us water when we had to wait an hour before take off. It was not their fault we were delayed. They did wait for the 30 of us who were delayed from Lyon and did not take off without us."
Cons: "They did not answer my call (s) for water to take a pill. They never offered anyone earphones. There were no services at all on this flight as the seat belt sign was on the whole time."
Pros: "For a traveller since I was a kid, this is one of my worst experiences"
Cons: "The line for the registration was sooo long! The staff never smiles, if you ask a question they loook at you as you were crazy, they are just hurrying up so they can go sit and chat together The bathroom were disgusting, my bladder almost popped The place is app small, i only weight 105lbs and I was in discomfort The tv, reminds me of the 1990's when you have one big tv for everybody or TV's in the middle of the row"
Cons: "No individual screens for entertainment"
Pros: "Efficient crew. Good movie selection for kids."
Cons: "Not enough food. My kids wanted Pizza they couldn't have- not enough My kids are registered to kids club- they had nothing more.... no extras no difference. Dirty toilet."
Pros: "Friendly crew. A couple of very recent movies. Individual screen."
Cons: "Narrow space, especially for my legs, but also my arms. Too much selling of duty free. That woke me up when I finally slept."
Pros: "Quick baggage drop at counter , very nice crew ..."
Cons: "Seat configuration 3 3 3, no power outlets for charging your devices..."
Pros: "On time, inexpensive"
Cons: "Uncomfortable space, narrow seats and corridor, poor food"
Pros: "Comfortable seating, good entertainment selection available and drink provided on short flight."
Cons: "Delay and disorganization at airport left passengers frustrated with at least 3 changes to gate prior to departure. Added to this was the incorrect announcement on P.A. System at 6:55pm a change of gate to leave at original time (7pm), only to have a stampede of passengers arrive at newly assigned gate to have no airline representative there and soon a new/revised departure time of 21:05 instead. Hopefully, those clients with international connections were able to make it, but I suspect that several had their plans changed with this > 2 hour delay."
Pros: "The aircraft itself and the entertainment system were fine"
Cons: "Extremely late, crew at desk had info AFTER passengers were made aware of the delay. Turbulence throughout flight and bumpy landing"
Pros: "It was well heated because often airplanes are too cold, I get sick and also notice that some passenger start coughing, and also me after some hours. The personal was friendly and I knowticed that they tried to please everybody. Unfortunately there was a baby who cried most of the time and her mother simply was not able to calm her. I also travelled with two babies and small children every year long distances but mine always fell asleep and never cried. I know this is beyond your control"
Cons: "The food was not too good, I think I will order vegetarian the next time."
Pros: "I like The flight it's on time and it's good!!"
Cons: "No food & 1 hr delay"
Cons: "Possibly the tightest pitch of any airline seats that I've ever flown on. I'm short but I felt cramped, so I'm sure the 182 meter man next to me was really suffering."
Airlines flying from Quebec to Zagreb have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Quebec to Zagreb
Masks required on board, masks provided on flights from Quebec to Zagreb
Social distancing seating
Middle seats unavailable to book on flights from Quebec to Zagreb
Testing for antibodies, testing for symptoms for flights from Quebec to Zagreb
Waiving of change fees. Search flexible flights from Quebec to Zagreb