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Find cheap flights from Quintana Roo to Alberta

Find cheap flights from Quintana Roo to Alberta

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Alberta
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Good to know

Low season

April Best time to beat the crowds (4% less expensive on average)

High season

May Most popular time to fly (2% more expensive on average)

Average price round-trip

C$ 535 (avg. price over the last 2 weeks)

Good deal round-trip

C$ 293 or less

Good deal one-way

C$ 159 or less

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Top 5 airlines serving from Quintana Roo to Alberta

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,234 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "Crew was great, plane was clean."
Cons: "Keep it up"

Pros: "Leg room for base fare is nice. Seats are relatively comfy."
Cons: "Wifi kept disconnecting. I kept logging back in to eventually finish the movie. I realize it’s free, so I’m appreciative of that."

Pros: "Friendly crew. Inflight movies were great!"

Cons: "my seat wouldn’t stay up, it was a little broken"

Pros: "The flight itself was as expected."
Cons: "The flight was delayed 3+ hours with no reasoning shared with travelers. No compensation, complimentary beverage, etc. was provided."

Pros: "Crew was amazing."
Cons: "Internet issues through most of the flight."

Cons: "14 hour delay with the worst communication I’ve ever seen. Completely incompetent and almost absurd. Useless."

Cons: "Our flight was delayed for over 2 hours. No explanation except it was being towed to the gate that took over an hour. Then the pilot came on to explain it was an issue with the potable water system. They didn’t have enough breakfast sandwiches ran out before row 16."

Cons: "Tv’s, more drinks"

Pros: "Smooth flight"
Cons: "None"

Cons: "No power outlets"

Pros: "737 had adequate legroom. Also, good overhead bin capacity despite my Group D (last) boarding status. HNL-SEA-DFW itinerary was fairly priced. First time to fly Alaska."
Cons: "Pushed back 45 minutes late due to intoxicated passenger, lost luggage at DFW despite having it gate checked (and layover for six hrs at SEA) before departing HNL for DFW."

Pros: "Super easy to understand and flexible"

Pros: "Alaska staff person was able to rebook us on a 6:00 flight. (However, this meant a frantic rush to another terminal.)"
Cons: "Flight was canceled at the last minute, when we were already at the airport at 5:30 a.m. for a 7:00 flight. We had a connecting flight to Tokyo so this was very upsetting."

Cons: "40 mins late, really had to run to make the connection."

Pros: "Rhe Alaskan staff was fabulous. They helped reschedule flights and connecting flights to get their customers as close as they could to get them to their final destinations on time. They showed patience and were extremely courteous."
Cons: "My flight was so delayed that I missed my doctor appointment for a pancreatic transplant. The smoke po ut of Canada got SeaTac so backed up that many flights were either sever ew ly delayed or cancelled altogether. I feel like I wasted not only my own but this world renowned doctor's time too. I wish the airline would have put out a warning hours before the flight's original departure."

Pros: "Ease of getting baggage checked and boarding pass Nice flight"
Cons: "Baggage cost and snacks could be better"

Cons: "There were no snacks offered. We took off late and sat on the plane for 30 minutes before the captain came on to announce there was a delay"

Pros: "Great crew, at the gate and onboard."
Cons: "The $8.50 I spent for the ono bowl was a train wreck. Not seasonsed. The sauce was congealed. Pretty much inedible Sad when everything else was superior."

Pros: "Short and sweet."

Pros: "A little confused they gave us a virgin America plane but having a movie selection at our disposal and drinks it was excellent"
Cons: "Our flight was 30 min behind, then after boarding it took a while to take off and then when landing it took a while to de plane. Probably not Alaska’s fault"

Pros: "Friendly efficient service"
Cons: "Seats are getting progressively more uncomfortable each year"

Cons: "30 mins late"

Cons: "Only one food choice in first class. Seat fine but hard to recline. Boarding was slow and late. My luggage was sent to the wrong place with a bunch of other peoples. They knew but lest us just wait for 40 minutes around the carousel."

Pros: "Great crew. Boarding process."

Pros: "My whole experience was good...the flight went well. Surprised that no snacks were given though."
Cons: "No snacks."

Pros: "Flight left on time, arrived early. Great piloting, captain took off and landed smoothly, and there was significant wind. Impressive. Flight attendants were very friendly."

Cons: "For an Airline going to and coming a Spanish speaking country. They must provide a Biligual stuff. This is my third time noticing the struggle of customers when unable to communicate a stuff not able to help with this communication and having someone else assit with this. It was very upsetting for me. Even more because in one of these situation my own mother was one one people struggling with."

Pros: "My Flight was on time"
Cons: "Liked everything"

Pros: "Great price, good flight."
Cons: "On our flight to Seattle there was a flight attendant who looked a little annoyed with her day, but hey, we all have days. She didn’t treat me any different than anyone else."

Pros: "Attendants were welcoming, attentive and extremely nice. They all made flying with a 2 year old toddler an incredible experience. Thank you ladies!"

Pros: "Flight attendants were mostly friendly (one was stern) & kept the bathrooms clean and stocked. Food was good, especially the fruit with meals- better than I can get."
Cons: "Only foreign movies with subtitles. Sat on the tarmac in Beijing for a full hour before take off. When I arrived at my final destination, my luggage did not arrive with me."

Pros: "Take off / landing"
Cons: "N / A"

Pros: "Got us there ahead of schedule."

Cons: "lost luggage.......two days...............................19 miles away."

Pros: "Freindly gate people"
Cons: "Flight attendant bumped me several times, did not apologize or say excuse me."

Pros: "Everything else!"
Cons: "My seat was broken and didn't recline."

Pros: "Very pleasant flight, on time, with outstanding, attentive and friendly crew, specially Jeff!"

Pros: "No problems, got me on an earlier flight"

Cons: "My check-in bag was manhandled - the zipper was open, and there were scratches and grease all over."

Pros: "Good flight, left on time, arrived early, friendly crew."
Cons: "Not that I feel entitled, but the complimentary movies and tv through my computer didn't work at all. The splash screen at airborne.gogoinflight.com worked fine, but airbornemedia.gogoinflight.com just timed out every time I tried to load it. So, that was a no-go."

Pros: "Crew separated materials for recycling upon collection (cardboard, cups, trays)"
Cons: "Very limited film/tv selections"

Pros: "Overbooked..delayed..disorganized"

Cons: "Delayed"

Cons: "Everything was good"

Cons: "no place to add redress # at kiosk. no option for exit row upgrade. sat window seat both way. Smashed against window."

Cons: "40 min late on take off, no warning for delay even though hey knew plane was coming in late."

Pros: "Crew was polite ans helpful. The captain was informative and the flight was smooth"
Cons: "The seats are VERY small. There is not any room between you and the next person. That was not enjoyable at all."

Pros: "I arrived early"

Pros: "Delta service is amazing"

Pros: "Nobody was amazing. First Class Crew didn’t really care and there were only 6 of us up there."
Cons: "I was offered one during. They didn’t have spicy Bloody Mary mix. Tired to pass off a drink with plain tomato juice which was horrible. When my wife sent it back they didn’t offer her anything else."

Pros: "The crew and staff were friendly. The flight was full so they checked our bag at no additional charge."
Cons: "They had no earphones for the flight from Cancun."

Pros: "Flight crew got us to Columbus on time despite a delay leaving the gate"
Cons: "More room, less congestion."

Cons: "Delta needs air conditioning on their flights"

Pros: "Amazing crew and seating. Worth the upgrade to premium."

Pros: "Landed early"
Cons: "There were not head flaps on the seat. The person seated next to me overflowed into my seat making it uncomfortably warm even with the air vent fully open. Was in & out of sleep during a red eye flight."

Pros: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Cons: "Boarding process was bit disorganized."

Cons: "Nothing my timing was a bit off it all worked out well"

Pros: "We had the worst flight ever on Delta flight worst Attitude of the flight attendant she was very Rude i even told her she was"
Cons: "We didn't get served nothing to drink until 45 min to kc then by then i was so dehydrated i asked for a can of pop she said NO I SAID REALLY SHE SAID DELTAS NOT IN CHARGE OF STOCKING DRINKS & SNACKS SHE HAD MORE PEOPLE' TO SERVE REALLY EVERBODY IN FRONT OF US GOT WHAT THEY WANTED SO I HAD NOTHIN AT"

Pros: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Cons: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."

Pros: "Better than spirit"
Cons: "Nothing"

Cons: "Aero mexico which is who delta services really messed our tickets up and flying both to Cancun and from Cancun both flights were screwed up and Delta had to bail out aero mexico both times thanks to delta airlines our tripped was salvaged"

Pros: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."

Pros: "Crew was good. It was great to be able to watch a movie, TV, or play a game to pass the time."
Cons: "More let room when someone puts back their seat."

Cons: "My kids were asleep when the flight attendant passed the snacks . I asked to get the snack for them and she told me they will have to get it in the back of plane once awake. Didn’t argue but was surprised"

Cons: "Not the yet"

Pros: "Good movies; nice crew"

Pros: "Plane was nice and clean. Staff attendants were great & respectful."
Cons: "N/A"

Pros: "Delta crew & flight were excellent no complaints!"
Cons: "We were stopped by the Delta crew checking tickets as we got on to the flight. They let a party of 7 with a small child cut us in line. They even allowed another traveler to board with them. We were a party of 8 w/ 2 people in wheelchairs. They would not allow us all on & said only one could accompany them both. They were also very rude and unorganized."

Pros: "Speedy check in. Friendly crew."
Cons: "The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least"

Pros: "Nothing."
Cons: "I missed check in (not flight) by 5 minutes. Delta did nothing. I called Aeromexico. After 30 minutes on hold they told me there was nothing they could do. Called Kayak, you guys said you couldn’t do anything. Finally I got some 3rd party phone number I was given by Kayak. I called the number and it was not in service. In all my years using this app this was the biggest disappointment ever!!!!"

Pros: "The staff were spot on excellent"

Cons: "The schedule was not good and I was needed to take later flight than I ordered."

Pros: "Very orderly."

Pros: "Service is excellent. And the comfort too."
Cons: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."

Pros: "Seats were very Comfortable"
Cons: "Rudeness of one of the crew members"

Pros: "The ticket agents and other airport personnel were tremendously understanding and helpful! As a matter of fact, a few said this happens more often than it should, which is sad and shocking! Had it not been for their help this would have been much worse!!!"
Cons: "Our original flight included a connection that overlapped and needed to be changed. I brought this to the attention of Kayak/Aeromexico and the flight appeared to changed for our entire party of six. When we arrived to depart from Akron-Canton there were MAJOR issues with Delta acknowledging the change on their end. We waited at check-in for an hour and half before this was resolved. This also happened when we left Cancun and almost missed our flight. Our daughter also had to put on stand-by in Atlanta due to this fiasco. We spent another two hours working with Delta customer service trying to get her a seat on our flight back to Akron-Canton. Had we not been to Cancun airport extra early AND had our flight delayed in Atlanta we would have missed both flights. This was without a doubt the worse experience we have ever had!! It should have been caught and resolved before I ever had to get involved. I am very disappointed and unhappy with the service offered for the tickets we purchased. This was extremely stressful for my wife and kids and tarnished our vacation. This was totally and completely avoidable!!! You can and should do better to service your customers!!"

Pros: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Cons: "The cabin was very warm."

Cons: "Everything was great"

Pros: "Liked that they were pretty stern about boarding by zone Comfy seats Nice staff Good snacks Great movie selection Never realized games were programmed in that head rest. Loved that. Just having the entertainment set on the head rest for every seat makes me prefer this airline over another."
Cons: "Was seated in the last row, 33, and it smelled like urine. Landed on time at 11:09am but didn't get to the jetway til 11:50"

Pros: "Everything was perfect."

Pros: "Everything went fast & smooth"
Cons: "No leg room"

Pros: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Cons: "The delay from the plane problem."

Pros: "I like the monitors on the back of the headrest to watch movies and shows during the flight and the headsets provided to watch. The flight attendants were very nice and gave good customer service. Although our flight was delayed due to unable to get clearance the staff kept us informed and the pilot was able to make up some time. Overall a good flight."

Pros: "Everything was smooth, organized, professional! Loved the entertainment options, the direct flight, smooth and comfortable!"

Pros: "The staff at the gate were efficient and very friendly, as were the onboard staff."

Cons: "Could not get seats assigned until day check of check in. We did get seat together. Asked clerk said no booked . Seat did not recline. Saw crew had one row for themselves."

Pros: "Friendly staff. :)"
Cons: "Longer flight with no WiFi or video. :("

Cons: "They wouldn’t accommodate with seating and I couldn’t sit with the people I came with. Also they served almonds and I’m allergic. The guy sitting next to me requested almonds causing my eyes to swell and my throat to close"

Pros: "Great entertainment offering plus liked that I was able to charge my phone at the same time."
Cons: "Nothing to add"

Pros: "Service"
Cons: "Lack of food options"

Cons: "They changed my departure hours three times"

Pros: "The crew at gate were amazing. I showed up without my immigration paper. The literally ran me to immigration to get a replacement and ran me back to the gate having the flight delayed minimally. I am incredibly grateful for their quick and efficient response,"

Pros: "NOTHING"
Cons: "Delayed 15 hours because of a mechanical issue, spent the night in Cancun. Customer service and communication throughout was terrible."

Pros: "Loved the in-flight entwrtainment, choice of snacks, movable headrests and plug to charge electronics."

Pros: "We flew Delta. My husband fractured his ankle and got a cast the day before our flight to Cancun. No turning back Our seat assignments had us separated on some segments and also at window and middle seats. On all flights we were bumped up to comfort seats with an empty seat next to us for his cast and the final flight home put in an earlier flight home to avoid a six hour layover! Delta really went over and beyond expected."
Cons: "Kayak sent me an alert to our flight telling us we left from Terminal S in Atlanta. After several joyvrides on the tram we found out there is no Terminal S!"

Pros: "Crew was nice"
Cons: "Plane smelled strongly of urine whenxwe boarded and for the next 6.5 hours."

Pros: "The plane, the seating, and the service was outstanding, great entertainment setup with the movies."

Pros: "The flights were on time and they did two drink and snack services. Great crew!"

Cons: "did not like having to go further west before heading back east wasted a lot of time. and no entertainment unless you pay for it, seriously?"

Pros: "Left on time, pleasant crew"

Pros: "Crew was very friendly and entertaining"
Cons: "No meals"

Pros: "Staff was good."
Cons: "Delayed by 1 hr, no coffee or tea. Food choices very limited"

Pros: "Stewards and in cab crew worst ever encountered. No smiles, obnoxious and unopologetic when smashing me with cart. Pilot was the exception, warm and professional and a great landing."

Pros: "very nice."

Pros: "Nice service."

Pros: "I’m very good"

Cons: "There was not enough room for my carryon for some reason and so I had to sit with my knees up and feet on my bag. Not the worst but there should be enough carry on space for everyone."

Pros: "Everyone was kind and helpful. Keep up the good work."
Cons: "Trip was too short."

Pros: "I had a 5 month old baby and the crew was super smiley and friendly. Also, the flight wasn't full so there was plenty of room. I really enjoyed my experience. Thank you Westjet!"

Pros: "This was my first time flying Plus and I don't think I can ever go back. Worth every penny."

Pros: "Most things"

Pros: "The staff was nice, they were very professional, efficient, and friendly, The seats were comfortable the plane was clean."
Cons: "Some of the announcements were a bit fuzzy."

Pros: "Friendly staff"
Cons: "All flights boarded late, they ran out of food for purchase on long flights and the seats are uncomfortable."

Pros: "Nothin"
Cons: "How there was no boarding call and we missed our flight."

Pros: "Airport Terminal waiting area was nice."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."

Cons: "Seat space was too tight"

Pros: "Nothing"
Cons: "They had a gate delay making 30+ people miss their connection. Refused accomodations. Now we are stuck at the airport with no nearby hotels available and no transport for our final destination."

Pros: "The courtesy of the flight crew, and above all, the smooth flight conducted by the Captain.T"
Cons: "There were no specific "hiccups" or negativity pertaining to the flight."

Cons: "The long delay, 2 kids crying continuous, no place to smoke, no one explained to me that I had to pick up my luggage in Toronto! So now my suitcase is delayed! I was told that it would go straight through to destination. I will never use Delta again! And I will not fly through Detroit or Toronto again!!!"

Pros: "Really great attendants. Friendly and humorous."
Cons: "They took the tablets pretty early it felt. 45 minutes before we landed. But other than that, great experience!"

Pros: "Flights were on time"
Cons: "Bad landings"

Pros: "Cabin crew was excellent, very professional, friendly, and helpful. The flight itself was smooth, and on time."

Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"

Cons: "My flight was not actually booked going to Edmonton and I had to rebook it at the airport to go home. Coming back to Fort McMurray my flight was also cancelled without telling me and I had to buy another ticket."

Cons: "Great flight"

Pros: "Pleasant crew. Flight left & arrived on time."

Pros: "Food, attendants, comfort, entertainment"
Cons: "Manual boarding and missing one of my luggage"

Cons: "Flight delayed, crew didn't remove garbage before landing."

Pros: "Regular seating on this West Jet flight was great, very comfortable with ample room."

Pros: "Constant thanks from crew for the passenger patience with delays due to flight crew, and then weather delays - 2 hrs total Liked the captain came out to speak, clearly I might add, to explain the weather delays and provide updates..."
Cons: "Can't complain about what was beyond my control, but flight crew needing to come from another flight and then the other side of the airport to set up, resulting in hour delay - seems like alternative should have been available or system needs a process review to improve efficiency"

Pros: "We were delayed while in the plane. The steward decided to give drinks and snacks on the house which in the end lightened the atmosphere. It did make it late for the Oilers play-off game which was likely very important to many of the business men on the flight."
Cons: "Could not figure out how to get their entertainment app to work."

Pros: "Most of the free were cheerful and funny. Good seats"
Cons: "Online checkin was impossible and I was told to go to the counter. At the counter they told us we could not sit together (couple). One of the service staff on board was rude to my wife when asked a simple question. You have to pay for movies on a 4 hour flight?"

Cons: "cabin was too hot"

Pros: "Good crew, timely flight and pleasant experience overall"
Cons: "Was in an exit row so plenty of legroom, seat could have used more padding though"

Cons: "Delayed 8 hours."

Pros: "We were given seats in the Plus section on the short leg to Calgary."
Cons: "The plane was about 1.5 hours late arriving. A person was sick or drunk and had to deplane. It took over an hour to find his luggage and reload all the luggage. We missed our connecting flight to Calgary as a result and had to stay overnight in a hotel in Edmonton."

Pros: "Friendly staff at check-in and on flight. It had arrived early and so we were boarded early and left."
Cons: "Our flight heading to PSP was a different story. We were 2 1/2 hours late getting away, including the necessary deicing."

Pros: "Easy boarding and unboarding"

Pros: "The crew was nice."
Cons: "Left 1 hour late. Processing baggage onto flight took over an hour for us and we were at airport 3 and 1/2 hours before flight. The door of the plane did not open when we arrived."

Pros: "Boarding was very smooth,the crew was excellent, and a very smooth flight."
Cons: "we sat in row 17 which was the last row to be served refreshments, when they finally got to us there were no sandwiches left and very little else to purchase."

Cons: "The flight was delayed because they could not count the people on the plane right. Then they tool the luggage to the wrong place in Vancouver and we lost our connection."

Pros: "Price"
Cons: "Seats are tooo small. Plane too warm and air nozzle pressure too weak. Shape of window made seat even more narrow. Wow!"

Pros: "Flight was good."
Cons: "LAX is not a user friendly airport. Staff do not know which terminals guests need to go to"

Pros: "The whole process from boarding to arrival was good. Nothing was acceptional or a standout. Good crew!"
Cons: "Snacks could be better!"

Pros: "It's a short flight. Crew was good."

Pros: "Liked the price and small airport in Abbotsford. No complaints."

Pros: "The staff and the friendly service."
Cons: "It would be better to know beforehand what kind of entertainment we can expect, whether it is by WestJet app, or small TV screen. That way you can plan ahead what you need on the plane."

Pros: "I like direct flights. The foot room is quite adequate for normal sized people like ourselves. Staff were very friendly. Check in is fast through self serve when a person travels with carry-on luggage only."
Cons: "Our seat choices were extremely limited because we used self check-in and wanted adjacent seats. We were seated at the back of the plane for both flights even though the planes were only 65% or so full. Negotiating the aisles to the back of the plane is difficult for a 94 year old even if not handicapped or using ambulatory assistance. We only had carry-on luggage and did not wish to stand in line for a ticket agent. We felt slighted that young able-bodied single persons had closer seating. If we need to lie and say an elderly person is not ambulatory just to be given fair treatment, please indicate this in booking instructions."

Cons: "I needed to change my ticket and Kayak had another agency issue the ticket. Kayak does not change tickets and the third party and the airline said only Kayak could make the change. Having to purchase a whole new ticket from the airline, save the money and frustration and avoid Kayak and just book directly with the airline. The ticket would have and should have been changed with no fees. $325 lesson learned."

Cons: "Seats looked older generation and configuration not great"

Pros: "The crew"
Cons: "It was excellent for me"

Cons: "Good airline, will fly them again"

Cons: "Crazy early. Boarding pass says gate closes by 1205 (for scheduled 1220 departure). We TOOK OFF (in air) before 1200. We got yelled at because we arrived only 1 hour early — should be 3 hours early for an “international flight”. Luggage very difficult, Must rush, etc. But everything turned out great. Scl is crazy airport — 20 minute wait for gate ramp when we got there (still 20 minutes early, instead of 40! On a 60-minute scheduled flight!). Huge long walk to immigration. Pretty long wait for bags. But it all worked out fine."

Cons: "Bad"

Cons: "El vuelo se atrasó 1 hora y media no comunicaron y cuando llame me indican mal tiempo pero conforme que no había mal tiempo.. no estoy satisfecha con LATAM"

Cons: "They tried to charge more Money all the time. During the web check in, they give you the row where the sits are not able to decline. When you try to chance it, they pretend to charge extra fee"

Pros: "Everything"
Cons: "Nothing"

Cons: "Unorganized"

Cons: "Cadeira dura"

Pros: "Airport (AEP) was nice, plane and crew were good."
Cons: "The only problem was that our flight moved 50 minutes earlier and we didn’t get any email notification from kayak. But that may not be latam fault."

Pros: "Crew is friendly, plane is new and clean"
Cons: "they charge to choose seats before hand, shouldn't be a privilege to do so"

Cons: "No music or movies offered on this flight that was 5 hours long"

Pros: "Nothing"
Cons: "Be on time and if not, communicate and offer remedies. There was NONE."

Cons: "Poor food"

Cons: "Better aircraft and personnel should smile and be more friendly"

Cons: "No food just a cookie"

Cons: "Flying on schedule"

Cons: "Have the seats when I boughted the ticket. Couldn’t check in , there is no option for residents, only visa Viver"

Pros: "The inflight crew was nice."
Cons: "I hate checking in with LATAM! I swear they make up new bag rules for every person that walks up. There were people with 2 carry ones, purses, and shopping bags. But I couldn't bring 2 backpacks(school backpacks!) on. I had to check one. I HATE LATAM! Every time it is something different with them."

Pros: "Nothing in particular"
Cons: "Organization, information and communication"

Pros: "Friendly employees"
Cons: "Seat pitch"

Pros: "Vegan food please!!!"
Cons: "Las time change my AirPort"

Pros: "Nothing"
Cons: "It was nasty, disordered. Bad experience"

Cons: "My baggage was lost"

Pros: "Staff were excellent, food was ok"
Cons: "Seats on this aircraft are terribly uncomfortable. Our three hour flight was awful. Narrow thin seat enable more passengers to be crammed in. Great for Latam’s profit but terrible for thief customers. I’d never fly on an A321 again if I could avoid i."

Pros: "it was a very nice and pleasant trip!"

Pros: "Que sean transparentes y velen por los usuarios, tranquilamente pueden enviarnos en otro avión o enviarnos en otra aerolinea de otra empresa del grupo"
Cons: "La cancelación de mi vuelo"

Pros: "Better leg room than previous flight Food and drinks were very good"
Cons: "We and everyone else froze on the flight. Even with full jackets and the blanket, we froze. The last 2 flights on LAN, the sound/headphone system barely worked. You could barely hear any of the movies, and the music channels didn't work at all"

Pros: "Pretty much everything other than the fact we had to return to Santiago two hours into the flight for mechanical issues. On the upside, they had a plane and crew ready to go when we returned to Santiago"
Cons: "The turn around resulting Ina five hour delay"

Cons: "It is unbelievable that in an international flight they don’t give even a glass of water at least we pay extra for it. The tickets is not cheap at all for receiving so bad service"

Pros: "There entire experience was 1st rate. I've flown to Europe with various international flight companies and LATAM has equaled such but what put it above others was the personal attention when I had a problem with luggage. In Lima, Peru there was a connection and an attendant named Sebastian went the extra mile contacting luggage handlers with his cell phone to ensure my bag was recovered and waiting at the gate of my connecting flight en route to Buenos Aires. A special thanks goes to Sebastian. Thank you Brother."

Pros: "the flight crew was so nice, and so collaborative. Im vegan and the ooption they had was vegetarian, but they figure out and got salad and fruit for me."
Cons: "my luggage arrived broken. they break the zip in order to open the luggage, (for general checking Iguess) but the zip should never have been broken"

Pros: "Good service by attendants. Good food."
Cons: "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."

Pros: "23kg (50lb) luggage INCLUDED in the price of the ticket. Free drinks and a snack!! It's like flyingbused to be, fun!"
Cons: "No complaints at all!"

Pros: "Enjoyed my first trip on LATAM."

Pros: "The upgraded me to first class!!!!"
Cons: "No complaints!"

Pros: "good flight. Good lounge in Santiago. Flight staff very good"
Cons: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Cons: "No complimentary beverage service I.e. Water or food. On a three hour flight, that is totally unacceptable."

Pros: "Ticketing and boarding were well executed."
Cons: "The service was slow and not very helpful."

Cons: "Flightwas canceled and customer service was horrible through the entire experience."

Cons: "Flight was cancelled. Main leg of flight which was to take me to Lima from the United States in the first place, was cancelled. Refund should have occurred, yet still charged. Please issue refund."

Pros: "Staff on LATAM is among the best in my life."
Cons: "Long boarding times. It's ok though, nota deal breaker by any means. Food is delicious for airplane food."

Pros: "Nothing"
Cons: "Everything. We never made it to the last flight because they cancelled our flight home, stranding us (myself, husband and 2 small children) in Ecuador. I have traveled extensively for almost 20 years and have NEVER dealt with such a terrible company with such shady employees. It was unbelievable and we aren't the only ones. Just take a peek at their social media accounts. They don't allow reviews anymore but there is a community of people who have been stranded in South America by LATAM and the link is easily found. They seem to have a ploy to try and get people to buy extra tickets. Seriously a scam. Stay away!"

Cons: "Customer service was not friendly or helpful in any way shape or form. not concerned for its guests or empathetic. the only thing that came across was that they sincerely didn't care even to make the airline more $$ in selling an upgrade of seats!"

Cons: "Latam could not link with American Airlines. It was like I had two separate tickets even though they had a code share with AA. I couldn't get a boarding pass across airlines and my seat assignments were a real problem."

Cons: "They auto rescheduled my flight to Washington since we arrived in Miami late. They failed to emphasis that the flight that left 90 minutes later was going to a different Washington airport."

Cons: "The ground personne in Iguazul were terrific. Flight got cancelled after check in. We were in waiting area. Staff remembered who we were, found us, had us hurry bavk to check-in. Got our luggage, got it retagged, and got us on another flight leaving almost immediately. We got to BA with no problems as did our luggage. Yay for your smart, resourceful, thoughtful and efficient ground crew in Iguazu. They deserve a special thanks."

Cons: "Company was not able to understand situation and did not offer solution. I lost my money"

Pros: "The crew was nice"
Cons: "They need sub titles for the movies for deaf people !!!and they need to work on there social distancing way more smh delta has no one sitting in the middle seats but American Airlines just packs the whole plane out! Smh"

Pros: "Flight"
Cons: "Boarding"

Pros: "Crew was great and tried to accommodate the best they could"
Cons: "It was really cold on both flights, they had blankets for only first class and business class. We had an open seat as well next to us and they put a person in the open seat that was drunk and 22. Not cool"

Cons: "We were early arriving on both legs of our flight, which was nice. Charlotte Airport staff was rude as usual, so nothing new there. Overall, we had a great trip."

Pros: "Flight attendants were great. Friendky,.; Had the holiday spirit!"

Cons: "We left an hour late ."

Cons: "Fly faster"

Pros: "Crew was thoughtful."
Cons: "Flight departure delayed due to something about waiting for a travel log."

Pros: "Nothing!"
Cons: "They had 3 hrs delay. I have missed my connecting flights. They rebooked me to London but I had to stay in London overnight, they promised me hotel voucher but once in London the promise wasn't kept. She told me due to weather conditions causing the delay there is nothing they can do. I can pay for hotel and dispute it later. On top of that hey have lost my luggage. It was a nightmare. I will never fly American Airlines again!"

Pros: "I liked that I got to philly"
Cons: "The seats were cramped, plane was freezing cold and everyone was wearing jackets and blankets because the flight attendants wouldn't raise the temp. The pretzel bag had literally 5 mini pretzels and that was it. It was a bad flight."

Pros: "Sears are still too narrow."
Cons: "I wish I could of finished my movie !!!"

Pros: "The crew was slow. Granted, the plane was full and the crew had many passengers but service was slow and cursory."
Cons: "Flying economy on American Airlines is very unpleasant. The seats are too small-the aisles too narrow and the bathrooms incredibly tiny. Only 2 bathrooms in economy for a tremendous amount of passengers. I had requested a bulkhead seat because of hip surgery. I had to purchase it."

Pros: "The crew and plane was great"
Cons: "The first flight was delayed causing me to miss my second flight and having to spend an extra night at my layover location but the airline accommodated me accordingly with a room and flight the next morning Dallas airport was a shambles not being helpful at all with the people who were delayed"

Pros: "I liked the big 787 plane and the in flight entertainment with individual TVs!"
Cons: "Not a huge fan of the captive audience announcements for the credit card and the meal pre-orders"

Pros: "The crew was fantastic. The weather was terrible and the pilots crafted an excellent landing. Flight attendant was hilarious!!"

Pros: "Seating was comfortable. Purser spoke clear"
Cons: "Poorly organized boarding in Cancun"

Cons: "Was very cold on fight,"

Pros: "It was quick and easy to get from point A to B with no problem with good complementary options."

Pros: "The jet"

Pros: "good"

Pros: "On time, clean airplane"
Cons: "Boarding system very odd"

Pros: "That I had no issues. Timely, staff accommodating, area cleaned."
Cons: "Had no concerns..."

Pros: "The crew members had a good attitude, pilot in particular"
Cons: "Two cancelled flights, a dozen delays, and 14 hours of travel later I finally had to rent a car and drive home."

Pros: "The crew was very nice and helpful."

Pros: "Boarding was a breeze and crew was friendly."
Cons: "Seats didn’t recline, TVs didn’t work, and no WiFi available."

Pros: "Nothing"
Cons: "Awful boarding and baggage policies"

Pros: "Only thing I like we got here early."
Cons: "Rude flight attendants. No wifi or entertainment which was stated on the flight info and ticket"

Pros: "Free Wi-Fi"
Cons: "The crews aren’t very kind. Average service."

Pros: "Came around a few times with drink service. Friendly crew"

Pros: "Movie was the only positive side of the trip. Cramp seats."
Cons: "Subpar in every aspect. Landing was horrible with a hard touch that made everyone bounce."

Pros: "It was fine. Nothing extraordinary, just solid and fine"
Cons: "Nothing bad in particular. The passengers could've been more friendly, but that's not the airline's fault"

Cons: "Flight delay on both ends of the segment"

Pros: "Nice staff. Seats are comfy."
Cons: "A lot of pushy people. I think it always happens on the flights back from vacation destinations, people are burnt out and want to get home. The American airlines staff were fine, though."

Pros: "Food was good, crew was friendly."
Cons: "The 90 minute delay before take off."

Pros: "Fast boarding"
Cons: "Uncomfortable seats, no entertainment at all, no even TV."

Pros: "Probably one of the fastest and most Eddie to first class service we’ve had. Shakira was very pleasant and swift."
Cons: "Nothing"

Pros: "Crew were relatively friendly"
Cons: "No notification that boarding was delayed No in seat entertainment Older seats were not comfortable"

Cons: "Staff were so rude"

Pros: "Airport staff were so helpful, they helped my mom out that needed a wheelchair, the American Airlines staff were also so helpful changing seats"
Cons: "The food on the plane was not very good. Also having to pay for checking are bag was annoying. We thought using our American Airlines card would pay for the baggage but they said it wasn't covered ...."

Cons: "My husband is 6'5" and sitting next to him the whole flight was barely bearable."

Pros: "Modern cabin with power ports, good entertainment system Decent food and ample beverage service during the flight Friendliest AA crew I have had in quite some time."
Cons: "Not fault of airline, but very poor hygiene with some of the passengers. Have they never heard of a bath?"

Cons: "We bought the tickets with 1 luggage included. In the check in, the y charged us!"

Pros: "I think they should learn from other asian airlines, about Special veg meal.also more one cleans levatory."
Cons: "Nothing Other than dservice provided by Korean crew members"

Cons: "Without any explanation...American Airlines cancelled my reservation! I needed to be sent back to poor quality hotel for a night and take a different flight out the next morning. American Airlines was supposed to provide transportation back and forth from the hotel however a car never showed up at the hotel to pick us up and I needed to get my own taxi at the last minute (American did however reimburse me for the taxi fare at the airport). I never received an explanation as to why my reservation was cancelled and was never offered any type of compensation for such a major inconvenience. They dd ultimately waive my 25 bag fee but it wasn't very easy to even get that from them. I felt that they should have been more empathetic towards my inconvenience and offered me any type of compensation to make up for such a horrible experience. When I asked about possibly being upgraded to first class they told me absolutely not! A little graciousness can go a long way, American Airlines showed that they could not care less about my inconvenience (other than Rodrigo at the counter the next morning who actually showed he was truly sorry for the situation and at least ended up moving me to a row with more legroom). Other than this, I was extremely disappointed with this experience and how it was handled."

Pros: "Nothing, I missed my flight bc of lack of paperwork and information from the crew"

Pros: "Left on time, seemed to have a little more leg room than on previous flights. Experienced some air turbulence, but not sure pilot could have done anything about it. Delayed refreshments, but the attendants still managed to serve everyone."
Cons: "Seemed to take a long time for luggage to arrive; not sure what problem was. Not sure why we had to claim our luggage, only to turn it in again right away."

Pros: "It was a flight, it got me from point A to point B, but everything in between could've been much better."
Cons: "When first boarding the plane, the person I was with tried to close the shade on the window, the with frame and the first 2 pieces of glass popped out. We notified the flight attendant and his response was "can you stick your arm out the window and wave? No... ok you're fine" then we were notified the bathrooms in the middle of the plane were out of order and we could only use the bathrooms at the rear of the plane. There was no WiFi, and the audio system for the on board movies wasn't working. The flight attendants were only giving out cups of beverages and not the full can, which isnt a big deal but still looks bad on the airline considering everywhere flight with American has handed out full cans of soda. The perception was American dropped the ball on the his plane, and just didn't care to do the necessary maintenance. For the his head priced paid for the his hehe see tickets I would've expected better from a reputable airline. Needless to say we were a little disappointed."

Pros: "Check-in went fairly smoothly."
Cons: "Crew (stewardess' were quite crabby)."

Pros: "The leg room in first class."
Cons: "Meal was not good."

Cons: "Ticketing agent was rude"

Read more about Alaska Airlines
COVID-19 information

Safety measures for airlines flying from Quintana Roo to Alberta

Airlines flying from Quintana Roo to Alberta have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Quintana Roo to Alberta

Mandatory masks

Masks required on board, masks provided on flights from Quintana Roo to Alberta

Social distancing seating

Middle seats unavailable to book on flights from Quintana Roo to Alberta

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Quintana Roo to Alberta

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