Plane took off without me, my stepdad and a dozen other passengers. It went from an hour delay to boarding in 15 montures without notifying anyone. Names were not called overhead. Now I’m missing a day of work and stuck in Charolette overnight paying for a hotel and Ubers out of pocket
Plane took off without me, my stepdad and a dozen other passengers. It went from an hour delay to boarding in 15 montures without notifying anyone. Names were not called overhead. Now I’m missing a day of work and stuck in Charolette overnight paying for a hotel and Ubers out of pocket
Generally good but we were delayed almost two hours from the original time of purchase. The pilot claimed an internal issue then an external equipment issue that needed to be adddressed. He made up a lot of the time.
You cancelled my flight by email then made it very difficult to get in contact with you. Then put me in a flight with a long layover in Mexico returning to the wrong airport in uk. Mind blowing my stressful. I missed see my grand dad because of you.
Nice clean modern plane no issues with the b flight
We truly had not one problem. Nive enough to receive an upgrade. Flight attendants were extremely friendly and cheeful. Gladly will continue to fly American.
Flight was canceled and then rescheduled on another flight. Paid for first class but moved to the back of the plane. Then put up in the worst/dirtiest hotel I’ve ever stayed in. American Airlines should be ashamed of putting their passengers/customers in a place that filthy.
Our original flight was delayed and we almost missed our layover. Fortunately they delayed the second flight as well due to the number of people being on both flights so we got lucky. But it was due to mechanical issues which was frustrating.
Horrible staff from rip to miami especially one guy that didn’t want to serve me snack or food to me or my wife and was very rude
It was good, the staff was friendly and it was a typical flight to Europe.
4 hours on the runway after taking off and then getting grounded back.
Toronto Pearson Airport (YYZ)Canada
Toronto Pearson Airport - Rio de Janeiro