Daily cleaning, installation of cabin HEPA filters on flights from San Pedro Sula to Alberta
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Scores according to KAYAK customer reviews
Pros: "Poor service overall. Seats were just like in the economy area, not much different."
Cons: "Better service"
Pros: "Comfort+ seats are affordable and give me the leg room I need as a 6'3" adult."
Cons: "Seems like Delta provided free upgrades to families with small children in Comfort+. This impacts the flight comfort for us paying customers. Recommend readdressing this policy and not placing small crying children in Comfort+ for free."
Pros: "Friendly crew"
Pros: "The flight attendant (age gentleman) with the quite sense of humor, and converse with a measure of ease. A role model for others, a nice aptitude than one can learn from."
Cons: "Just keep up the good work and always work towards self development. Treat others the way you would like to be treated, with respect."
Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."
Pros: "We actually did not fly this route. We bought a car and drove home!"
Pros: "Even though they were just serving water and coffee. The attendant took it upon himself to retrieve the Ginger Ale i requested!"
Cons: "The seats are tight. but hey its an airplane, what can i expect!"
Pros: "Delta service is always great!"
Pros: "Quick boarding and great with accommodating my request for a window seat."
Cons: "Offer in flight entertainment."
Pros: "I am usually happy with Delta."
Cons: "Huge smelly person invading my space. Disgusted by his hot sweat on my leg. Used up 10,000 miles and paid too much (watched the fare go down several hundred dollars) and ended up with a middle seat. Not happy."
Pros: "Crew was nice and tried to help us as there was no food on board for our dietary restrictions."
Cons: "The folks at the desk arrived late to address issues. It was crowded and disorganized. When i addressed an issue at the check in regarding not seating me with my children including a 7 year old). the response is. Well you bought a cheap flight so tough luck. The plane was dirty and frankly not very"
Cons: "Old plane"
Pros: "Yravelling goes well when workers are competent and organized."
Cons: "Boarding front to back seems counterintuitive. People carrying 2 bags appear more hassled bumping through people to get to their seats further. Ack"
Cons: "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."
Pros: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Cons: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."
Pros: "I will say that this has been the best flight my husband and I have ever had. The crew members were very nice and helpful. This has been the smoothest flight we have ever had as well."
Pros: "Quick flight"
Cons: "Delayed and then arrived at airport and sat on tarmac for too long waiting for clearance to go to gate"
Pros: "All things connected to the flight were just right"
Cons: "Nothing was an issue."
Pros: "Tried the free WiFi and movies"
Pros: "Everyone is working the gate and on the plane were amazing!"
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Pros: "On the first leg I liked the entertainment options. There were plenty of current content to watch and the screen was good enough. I still resorted to my iPad after a while but it was more because I wanted to watch something specifically rather than I had to. The food was decent but as usual the good stuff runs out before you get your turn. Order special food next time."
Cons: "I don’t like any airlines boarding process in general. They always seem inefficient and slow. I didn’t like the free headphones they passed out. They’re so awful that they really ruin whatever you’re trying to watch."
Pros: "Like the smaller contingent of passengers. Boerding a lot quicker and simpler. Captain gave us some interesting details about plane and its capabilities."
Cons: "Exit row seats were were very uncomfortable, very little padding, although there was plenty of legroom. No snacks or entertainment. WiFi did not work."
Cons: "price could be cheaper"
Pros: "The crew was super friendly and shout out to Brady, he really helped me out of a TIGHT situation :-)"
Cons: "Felt bad for the crew being under pressure as they got off a flight and had to rush to ours....."
Pros: "A330 very nice airplane. Clean and comfortable in Delta One. Very professional cabin crew. Very good boarding process, even with every bag hand inspected."
Cons: "Flight left the gate early and took off two hours late. Arrived Atlanta 100 minutes late. Why? 7000 pounds overweight. EZE departure switched runways as we left gate, requiring removal of cargo containers, not once, but twice. In summary, DL bet wrong on runway and wind component, at the expense of on time arrival and thus connections."
Pros: "The staff was wonderful and the flight was smooth"
Pros: "Upon arriving in Minneapolis-St. Paul, it was a struggle to determine whether or not my bags had made it, whether or not I needed to collect them from baggage claim due to the cancellations/delays, and if I was even going to be able to transfer my ticket. Flight arrived late in the evening when most flights were basically complete for the day. Luckily, I happened upon a red-eye arrival, and spoke to an agent at that gate (Taj). Taj was without a doubt, THE BEST GATE AGENT I HAVE ENCOUNTERED IN MY 40+ YEARS OF TRAVELLING!! I explained my situation to him, and he immediately asked to see my travel info. He proceeded to get me on a flight much earlier than originally anticipated, upgraded me to Premium fare status, and did his best to re-route my luggage (which he informed me was still sitting in ATLANTA 18 hours after having left there...) - how does someone get on a flight, and their check-in get noted, but their luggage does not get put on said flight?? Things that make you go hmmmmm.... All that aside...I will be planning a trip to Minneapolis-St. Paul specifically to take a gift of appreciation to Taj! Well done on this end Delta - Taj is an excellent example of intelligent customer service."
Cons: "Last minute notifications of delays/cancellations. Luggage was not placed on my original departing flight from Atlanta 18 HOURS EARLIER...not cool Delta. As a result, I did not receive my luggage for another 2 1/2 days ."
Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."
Pros: "I loved the way that the flight attendants were able to sit my boyfriend and I together on our flights even though our seats weren't planned to be near each other. The available entertainment games, movies and tv shows were awesome to have!"
Cons: "Delayed by 3 hours"
Pros: "We were delayed about 45 mins. No extra snacks, service was slow (I was in row 10 and it was about an hour into the flight before I was offered anything)."
Cons: "Slow service, delayed, and wi fi was terrible. Tried to watch a movie on GoGo, but it buffered so bad."
Pros: "Great experiencing getting on and off the plane"
Pros: "Wifi for entertainment worked well"
Cons: "No longer have entertainment on back of seats"
Pros: "The organization, the shortening of the flight time."
Cons: "At the Orlando airport, the LACK OF SEATING BY the gate!"
Pros: "great seats and the Biscoff cookies taste amazing and I had a great flight otherwise."
Cons: "sea salt and olive oil pretzels, which taste really bad and the plane didn't have in seat movie and game screens."
Pros: "Got us there on time. not much more can ask for on a short flight"
Cons: "Wish Delta offers more reasonable and available business class awards"
Cons: "Having delayed flights"
Pros: "The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great."
Cons: "It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info."
Pros: "It was only 1.5 hr flight."
Cons: "Apparently Delta has decided even if you have a qualified KTN, they can arbitrary decide not to honor do you cannot precheck thru TSA. No way to input KTN at purchase on website and couldn't get it done at ticket counter. Thanks Delta"
Pros: "On time"
Cons: "No entertainment Small overhead bind"
Pros: "2 seats by windows, rather than 3, and the roominess plus ease of using the media tv screen and options. the beverage options and food options were plentiful as well as good quality."
Pros: "The tv in the back of every seat makes any seat a good seat."
Pros: "Snacks included bananas."
Cons: "Forced to gate check a bag that fit within the size constraints."
Pros: "I rated entertainment as 1* as there is no N/A option. Flight was very pleasant."
Pros: "Flight crew was very personable; cheerful and courteous."
Pros: "Spaciousness of the aircraft, friendliness of the crew and plenty empty seats!"
Cons: "Got to Edmonton way late after a lot of flight changes and rederecting due to missed connection in Huston"
Cons: "They forgot to stock food and red wine. Ran out of white. A joke. Pretzels. United is not a consumer oriented airline anymore. Attitude is they are doing customer a favor just being there. Best avoided."
Pros: "Couldn’t get clearance to leave because bathrooms didn’t pass?? Why would it take another hour when the plane had already been there an hour and a half"
Pros: "Smooth flight. On time"
Pros: "The United staff was more than friendly !"
Cons: "Not enough room to recline my seat"
Pros: "Good flight"
Cons: "The restroom on the plane was not clean. The WiFi wasn’t working but we were still able to watch in flight United tv with the app."
Pros: "I like the food ,good friendly service and seat comfortable"
Cons: "I like everything"
Pros: "The fligt"
Cons: "I dont like no free tv and no free wifi no good"
Pros: "The economy plus seats were extremely comfortable and boarding was relatively simple."
Cons: "The food was poor and the flight was delayed. The worst part was that the temperature inside the plane was like an icebox."
Pros: "The seats were comfortable."
Cons: "The Wi-Fi entertainment was a complete joke. This was the first time that I used it but the speed of the connection was intolerable. I was only able to watch 22 minutes of a movie on a 2 hour flight due to buffering. Also, the gate agent never announced my boarding group. It was only because of the monitor that I knew I could board."
Pros: "Offered WiFi. Friendly crew"
Cons: "Boarding took forever. Flight was late which caused me to miss my connecting flight."
Pros: "Nice flight attendant"
Pros: "Crew was very good"
Cons: "Really rough ride, very uncomfortable"
Pros: "Seating grouped in twos. Return trip. The stewardesses were friendly and delivered with humor."
Cons: "Nothing free. Plane seemed a little old"
Pros: "Speed of flight"
Cons: "Flight had mexhanical problems. Waited in plane for 90 minutes then we came off the plane. I changed flights...still waiting for my bags."
Cons: "The flight in Houston was canceled, so I'm going to be at home more late at 12am"
Cons: "The seat did not recline and the smell very bad"
Pros: "Helpful crew"
Cons: "Almost lost my job because of the flight cancellation and delays."
Pros: "Boarding was quick and efficient."
Cons: "It seemed that there was a lack of preparedness before taking off from each stop."
Pros: "Wi-Fi through the United app is a nice feature; able to watch two movies during IAD - SFO. Newer plane had more comfortable seats than older 320."
Cons: "Arriving at terminal early and having to wait on the tarmac for a gate to clear."
Pros: "No food to comment on. Did not use entertainment"
Cons: "All of it. Pretty much everything."
Pros: "Leg room"
Pros: "I don't know why but every time I fly United, my flight ends up getting delayed!! I don't know if they are always delayed or its just my luck."
Pros: "Very good"
Pros: "Ifot like tga ser vive"
Pros: "I liked the great service, and the trip was on time. We were able to arrive at our destination 15 minutes early."
Cons: "It was windy in Houston, therefore we did experience some turbulence but that's Mother Nature. The pilot was also kind enough to give us a warning of what was happening."
Pros: "People were friendly."
Cons: "Instead of beginning to board the groups the agent decided to hold up the lines to fix or maybe even find a passengers name. I know how that push off is and it seemed that we were past our boarding time and I actually had a connecting flight at my arrival destination."
Pros: "Everything was okay"
Cons: "I didn't like the fact that I have to pay separate for the luggage"
Cons: "On trip to medford my lugguage got left in san fransisco and was never delivered to me so i went back to airport and it was just sitting there, no one there to give it to me so i had to look for someone to open room so i could get it. Then From medford to san fransisco There was no explanation cancellation, no one at counter for hours to figure out something else, no apology for inconvience, no vouchers for hotel or food since i had to stay at one since flight left so early in am. I had less then 10 mins to get from medford plane to denver plane. Thats running and up 2 flights of stairs and getting to door in nick of time. I missed a day of work and basically unless an emergency i wont fly united again."
Pros: "All the new amenities on united airlines are great the new seats are much more comfortable and have better leg room"
Cons: "No security for the wifi, I work In Silicon Valley and the soft security could be an issue but then again all the airlines lack passwords."
Pros: "Friendly crew and easy boarding."
Cons: "No inflight entertainment due to the fact I didn't have the United Airways app."
Pros: "the flight time was great. pilots were informative."
Cons: "service not so great. in flight staff was a bit rude. seats were very small and uncomfortable for such a new plane."
Pros: "On time"
Cons: "Food quality"
Pros: "The flights were on time"
Cons: "The time options"
Cons: "Same comment as above"
Pros: "It was quick and the person I sat next was pretty cool."
Cons: "The flight personnel had bad attitudes. The seating was cramped and the wifi was expensive"
Cons: "I wanted to get on the earlier flight so after checking in I proceeded to the gate to speak with the gate agent about getting on the earlier 11:55 flight. She was no where to be found. Other members of my party that I had traveled with appeared and said they got on the earlier flight because they were looking for people to switch and offering it down stairs where you initially checked in. No body had offered it to me which infuriates me because now I could not go back downstairs through security. I was stuck upstairs waiting for someone in charge to appear. The gate agent arrived 1 minutes before the flight was supposed to board. She told me that it was too late to switch flights and that it should have been done down stairs when I initially checked in. She said they were looking for people which really irked me because no one had offered it to me. She then told me that she gave me the wrong bag tag and switched it out for the correct one. The air port was hot, crowded and smelly. The plane ride was over all okay. We did not start boarding on time (my tickecg said boarding would begin at 12 and we didn't start until about 12:45) and we left a few minutes late. Other than that I was grateful there was a TV on the plane"
Cons: "This flight did not exist. The flight was operated by united and was cancelled a long time ago. Air Canada did not inform us of the flight cancellation and did not take any responsibility for it. United did but inform us of the flight cancellation and blamed air Canada. I fully blame kayak for our ruined vacation and will never use this service again in my life."
Pros: "Friendly staff"
Pros: "We arrived almost half and hour before ETA That was amazing. Crew was friendly"
Cons: "Complimentary snacks and drinks were a joke At that time in the morning mini cookie and a mini glass of soda (not even the whole can? ) i think the airline can do way better than that."
Cons: "seat size is getting pretty small give us passengers a break here! we're not cattle n deserve a little room-especiall when Airlines are making record profits!!!"
Pros: "The entertainment was great! The crew was very pleasant."
Pros: "Boarded on time. Pleasant flight staff. Arrived early without a delay in getting a gate or luggage. Pleasant flight staff, good service."
Pros: "I like mostly all . Except that some safety aspects like people still carrying bulky and big carry on into the cabin."
Cons: "Due to weather conditions we were deviated to Austin. In cases like this, the airline should provide some food since passengers are not allowed to go out of the airplane. We spend 8 hours inside the aircraft no food or water offered."
Pros: "Crew was very accommodating to the fact that I was flying with a large service animal. They even brought him his own dinner. They were excellent people."
Pros: "After the first two delays, they upgraded me to 1st class, it was lovely. They offered nuts and water while we waited. The pilots and crew were nice."
Cons: "Every plane was delayed so much that I missed all my connecting flights. The first one was because they still had plane maintenance to do (3 & 1/2hour delay) The second, they forgot to transfer the the log book when it was full and they had to scan 26pages while we all waited with a bunch of pissed off business men who were yelling and booing the pilot:(. The third flight was delayed so much that I couldn't fly out till the next day."
Pros: "Smooth boarding and flight. I arrived early again to my destination. No problems with my flight into Edmonton."
Airlines flying from San Pedro Sula to Alberta have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Pedro Sula to Alberta
Masks required on board, masks provided on flights from San Pedro Sula to Alberta
Social distancing seating
Middle seats unavailable to book on flights from San Pedro Sula to Alberta
Testing for antibodies, testing for symptoms for flights from San Pedro Sula to Alberta
Waiving of change fees. Search flexible flights from San Pedro Sula to Alberta