Cons: "the seat too back"
Cons: "Some passengers bring two or more big carry ons and the airline should police its own rules better."
Pros: "Everything was very nice"
Cons: "Despite we made web check in, our seat were changed. And we were assigned in separate seats (family of four)"
Pros: "Everything went smooth the trip was fast. The crew excellent So far so good!"
Cons: "The transport from terminal to Customs was a little slow."
Cons: "Maybe another round of jrinks"
Pros: "The crew was friendly, the seat was comfortable."
Cons: "Food and entertainment options. Also layover was too long, but this is not their fault, all flights were on time"
Pros: "crew was great"
Cons: "inflight entertainment was sorely lacking"
Pros: "The crew was amazing."
Cons: "The seats are uncomfortable for long flights."
Cons: "everything that other excellent companies offer"
Cons: "Not enoughbeverage I was almost dehydrated"
Pros: "Excellent service, on time!!!"
Pros: "Food was good, roomy seats"
Cons: "I bought my ticket in June and when I went to check-in I was given a standby ticket and was told that the flight was overbooked, and that I should have done mobile check-in. I was very anxious that I did not have a seat, and that I would not be able to board the plane. They kept telling me at the gate that they would call me when they had a seat until I forced my way to the counter and handed them my boarding pass and said I need a seat now. Poor communication and disorganization."
Cons: "Everything was unliked"
Cons: "De vuelta hubo sobre venta de pasajes (18) en mi vuelo que causo incertidumbre"
Pros: "2 checked bags for free! Free alcoholic beverage. Other airlines nickel and dime you, Copa is great. Best prices, great service."
Pros: "La puntualidad, las conexiones y el personal, excelentes"
Pros: "No WiFi. Tiny TV screen every 3 rows and played a grow up movie. My 5 year old child had nothing to watch and no way to entertain him self. One of the diaper changing tables was broken."
Cons: "Crew was nice"
Cons: "Copa placed passangers in scattered seats even if they were together, we had to talk to other passangers to switch spots. The crew was unhelpful most of the time. Boarding was totally disorganized, it reminded me of a persian market trying to go though a single door, all at once. Security bands to form lines were obviously unavailable. The whole experience was like riding an old bus with no technology, and it’s entertainment was along these lines."
Pros: "Crew and staff were very helpful and nice."
Cons: "Plane could be cleaner."
Pros: "Flight attendants were nice and friendly."
Pros: "Fast boarding"
Cons: "It was cold / had to ask for water and got declined because only one serving. No entertainment"
Cons: "Everything qas good"
Pros: "Its was ok"
Cons: "Bad service i asked for a blanket and i was denied for one"
Pros: "Efficient and service oriented Always feeding you Easy web use"
Pros: "Left on time and arrived on time"
Cons: "Very crowded. Woke everyone up to serve breakfast"
Pros: "On-time departure and arrival Friendly and accommodating staff"
Cons: "Old plane. No charging USB connectors"
Pros: "Excelente communication from the front cabin to passengers"
Cons: "Clean restroom"
Cons: "Nothing everything was good"
Pros: "San Juan in Nice the scheduled from airlines is ok"
Cons: "Food planes in return is bad"
Pros: "The plane was very comfortable and the crew was fantastic"
Cons: "The boarding was a nightmare no gate printed on boarding pass and a gate attendant told us the wrong gate and we almost missed our flight"
Pros: "Boarding was very easy and fast"
Pros: "The confort and food!."
Cons: "One of the flight attendants that made noise taking her luggage from the bin case"
Pros: "The boarding was a nice touch"
Cons: "Well i would think it would be a better expiernce cuz I've heard that copa was a good airline and their service was excelent but i was wrong the food was dry and the people were rude the entertainment was a joke. The music would play the same song's over and over."
Cons: "Plane was uncomfortable... no personal TV... very tough if you travel with children"
Pros: "Service was good everything except the entertainment system"
Cons: "No entertaiment system"
Pros: "Friendly service leg room"
Pros: "My son was terrified and was screaming I really appreciated how one of the attendants tried to cheer him up and even held him to comfort him, took him to see the captain and they told me to do whatever I needed to comfort him, they made me feel relieved and also food was good"
Pros: "It was my first time with COPA. I went to Buenos Aires with them (Montréal»Panama City and Panama City»BA). Aircrafts were much nicer and newer for the Panama»BA portion. The boarding was on-time and the staff was very nice. Considering the price I paid, the food was totally acceptable. Also, they automatically made my check-in for me and my son the day before our departure (returning back to Montréal) which was a pleasant surprise! I do recommend COPA for a good price/service ratio."
Cons: "The aircraft still had TVs popping out from the celling with 1 movie for the whole craft. I found that a bit archaic..."
Pros: "service, and always on time"
Cons: "i got stuck in the last row, but my fault for checking in late"
Pros: "Free food, free drinks, free luggage!!!"
Pros: "The service and the crew were really friendly and my experience in general was great would recommend hands down, can't go wrong with Copa airlines"
Cons: "Food can be improved a little, but in general I would say is good, so no complaints just a suggestion overall great experience."
Pros: "Every thing was excellent, no complaints"
Pros: "Leg room, food, screens"
Cons: "Food was gross"
Pros: "I basically liked nothing on that flight!"
Cons: "It's been a while since the last time I flew Copa and it probably will be the last. No food, super small sits, no tv (which is common in every other company now). So this was definitely my last trip on Copa"