Good, just some of the staffs have such a bad attitude.
Delayed 4 hours because of maintenance issue they knew about all day. Get another plane. Time is precious!
Surly, unhelpful ground staff at JFK. There was a complete lack of empathy—a flawed check-in ordeal caused us to miss our flight. All airlines that I have ever flown would have worked to help me solve the ticket problem. Instead, frontline employees shrugged their shoulders and pointed fingers at us for having made an error. I will do anything to avoid EVER flying on Jet Blue again. It well deserves its low rank among airlines.
The plane was very hot. There were delays . Generally, the flight was great.
Flight delayed Plane switched so my aisle seat changed from 7 aisle to 22 middle Older plane, poor entertainment Crew were fine
For some reason, the seats on this flight seemed unusually uncomfortable. Speaking with friends who took another JetBlue flight later in the day, they brought up the same issue.
Pros: "It landed in one piece"
Cons: "No promised wifi. Flight delayed without any updates on monitors."
Pros: "Seat was comfortable, entertainment was excellent, the inflight crew was goo"
Cons: "Food was terrible, there were no options. Tha airport crew was horrible, I was more than an hour in the line, what could perceive is that there is not enough personnel, also what I consider disrespectful is that although people for Puerto Rico flight was standing on the line on time, they were trying to cope with their delay on other flights, and they had all the line waiting until they finished with the other flights. THAT was absolutely disrespectful of others time, I was there carrying my carry on baggage. Abdul rely HORRIBLE. When they finally called me there was no education to say even Hello, she only spoke to me to say I had to pay for one bag, and the overweight price, I tried to explain I purchased a different fare, but she didn’t care she just kept repeating the same. Ground crew was horrible and the complete procedure is horrible, I’ve never had such experience with JetBlue. To improve you should start putting kiosks, and mobile check-in URGENTLY please"
Pros: "Fast check out at Kennedy’s immigration. JetBlue’s traditional friendly approach to flying."
Cons: "AILA continues to be a mess. I don’t blame JetBlue. DR is a hard place for business"
Cons: "Having less passengers onboard would have been a good option for avoiding CV19."