Find cheap flights from Sao Paulo Guarulhos Airport to Toronto Pearson Airport

Pros: "Flight was on time"
Cons: "Not many entertainment choices"

Cons: "The plane left 15 mins early and several people missed the flight. customer service of Avianca was horrible, a nightmare. Waited at the airport for 2 hours , no customer service. then called about 10 times , waited on the line another 1-2 hours on multiple calls. had to get a hotel for 2 nights , and they still want to charge me $800+ for another flight - super disappointed!"

Pros: "Decent entertainment but the headphones provided were bad."
Cons: "Flight attendants were terrible. No name tags. Sat in the back gossiping the whole flight. Didn’t even bring around water after serving the “meal” right after takeoff."

Cons: "Boarding very confusing. Meal consisted of a cheese sandwich, and that's it (I was flying business class). Seat was barely functional, cranky and unconfortable. This was my first and LAST flight with Avianca."

Pros: "Window seat"
Cons: "Food"

Cons: "Business clase Is no worthy"

Cons: "Flight delayed four hours. Missed connection. Stuck in El Salvador overnight. Informed that A representative from Avianca would meet me at the airport to take me and others to a pre-arranged hotel. Immigration will not let me pass to baggage until the Avianca representative arrives. Still waiting."

Pros: "the crew was great and very friendly."
Cons: "I wish my return itinerary hadn't changed, that was a bummer. going from 10+ hours to something like 16+ hours was annoying."

Pros: "the flight was on time"
Cons: "nothing"

Cons: "It was a great flight, on time and the crew cabin attention so well"

Pros: "Airline delayed, kayak didn’t have any info Lost my business meeting in LA, stuck 24 hours in Colombia"
Cons: "Above"

Cons: "140 minutes of delay"

Pros: "Avianca"
Cons: "Over 4 hour delay, missed my connector, and am now paying a lot $ of pocket for hotel and transport. My seat and tray table were broken.. seat kept going back, dangerous for take off and landing. Try table was hanging from side. Plantain chips were okay though."

Pros: "Kindness"
Cons: "Food and entretainement"

Cons: "Kayak’s app didn’t update the flight schedule that has changed to one hour ahead. I almost lost my flight because of this"

Cons: "The 4 hour delay to leave Roatan"

Cons: "Late fly"

Pros: "We arrived safely"
Cons: "2.5 hours delay Running through airport to make connecting flight Lost luggage"

Pros: "Crew"
Cons: "Avianca has no respect for passengers, they chance your flight without notice, lie, change your seat assignment without notice or train"

Pros: "Friendliness"
Cons: "2 delays. Arrived 2 hours later than I should have."

Pros: "The staff on the plane were extremely friendly and quick to assist when needed. Always checking in and making sure our flight was smoothly and we were happy."
Cons: "There was only one option for a snack on the way back after breakfast (Spanish quiche) and I wish there was another option for those that do not enjoy quiche."

Pros: "Good movie selection"
Cons: "A few broken things in the bathroom gave the impression that the plane wasn't well maintained"

Pros: "Flight attendants were friendly food was good"
Cons: "Hard to understand announcements and directions"

Pros: "Food, entertainment"
Cons: "The crew was absolutely horrible, both on ground and on board, they had no clue was customer service is, very unexpected from a big company like this..."

Pros: "the TV!"
Cons: "the food and the selection of movie"

Pros: "Experience with Avianca is terrible, the staff attitude is terrible, the company is full of problems with their unions and the employees have the attitude that the customer has to suffer it"
Cons: "everything on the ground one the plane pre and post flight"

Pros: "Nothing about this trip was good"

Pros: "Nothing"
Cons: "I booked business class ticket and they changed it to economy and didn't tell me also didn't adjust my fare. (Last minute carrier change they told me) I had to fly in the very back of the plane next to a nauseating bathroom. It was horrifying. From Brazil to USA."

Pros: "Everything was great"

Cons: "They boarded the plane before the doors to the plane were open and so we were in the walkway freezing for at least 10 minutes, which I believe is illegal. Don't board the plane unless you can actually GET ON. The crew also was a special kind of rude."

Pros: "Nothing"
Cons: "Or initial flight was delayed by 2 hours. This meant we missed our connecting flight in Columbia. The airline booked us on a connection that meant a 10 hour layover in Columbia. No help no options nothing. Terrible service. There was another carrier leaving at a time that would have helped us but we weren't able to have this option."

Pros: "The airplane is confortable"
Cons: "When We proceed to check-in to checking our bags, we have an issue with the weight. So, to compensate, we remove some itens from our bag and put on our carry-on bags. The employees of the Avianca realizing that told me that I need to weight my Carry on bag. I never see something like that before, I ask to her if everybody need to weight the carry on bag, She told me yes, but I stay on Checking places for a long time and I don't see anybody weight theirs carry on bags. Basically the company want to get my Money forced me to pay for extra weight."

Cons: "Only a few very all movies to chose from on a 6 hour flight."

Pros: "Good airplane and service"
Cons: "Avianca charged my account twice for the cost of the ticket, now the bank says I have to talk to Avianca and Avianca says I have to talk to the bank. It's very annoying to spend hours listening to endless messages in both ends, the bank and the airline, and not being able to get me money back!"

Cons: "Falta de respeto a los miembros Diamante."

Pros: "We just spent the last 3 weeks in South America including Peru, Ecuador and Galapagos. We took a total of 9 flights with Avianca including a couple of 50-55 minute connections. Flights were consistently on time and service was great. Amazingly, our luggage made it too despite the short connections. Service was very good. The crew was pleasant and they were always serving drinks and food/ snacks even on short flights although food is usual coach fare. All in all a very positive experience. Most of the North American airlines could learn a thing or two regarding punctuality, service and baggage handling."

Pros: "When attempting to make the connection flight in Columbia, I was informed that I was being placed on standby due to overbooking by the airline. I was traveling with my service dog also. What is exactly am I supposed to do in Bogota, Columbia for an unexpected additional 24 hours? I had no money, and my credit card wouldn't work there. This was the worst airline experience in my life. Absolutely horrible. I will never travel with Avianca again. Avianca staff spoke hardly any English, so I couldn't hardly communicate with them either. Horrible."

Cons: "Almost one hour late to leave GRU. Flight Stats showed the delay more than one hour before the company say something. They boarded everyone late and kept us in the plane waiting for a conection flight that they already knew would arrive late."

Pros: "There was nothing exceptional on Avianca's service on this service."
Cons: "There was nothing exceptional on Avianca's service on this service."

Pros: "I like the fact that I learned never to fly Avianca"
Cons: "Flight was delayed and caused us to miss another flight which set in motion a chain of other delays resulting in lost time and money, two things that I don't have to spare. Awful experience, I will fly united for double the price next time."

Cons: "I waited 3 hours to do the check in and after that the fly got delayed twice."

Cons: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"

Pros: "Nothing"
Cons: "The food is terrible. The crew is not friendly."

Pros: "They plane was comfortable and I loved the movies choices"
Cons: "I still didn't get one of my lauguage"

Pros: "Fast boarding, left on time"
Cons: "Hard seats, not enough cushion, flavorless food."

Cons: "The food as usual is not excellent. ... was good enough"

Pros: "Business class priority boarding and priority luggage handling: both were efficient as was check-in. Cheerful and pleasant staff."
Cons: "Minor issue with partially malfunctioning tray table. Long queues at Colombian immigration in Bogotá."

Cons: "Eu estou arrasada, eu recebi meus emails todos em inglês, tive um grave problema familiar e me confundi com a data do voo, perdi o voo e a avianca queria me cobrar mais 2.000,00 para poder viajar no dia seguinte, estou péssima, perdi uma viagem de trabalho, onde está a humanidade de voces? Onde esta a honestidade? Cobrar penalidades? Ja não é penalidade suficiente eu ter perdido meu voo, ter passado por todo esse constrangimento? Mais dois mil reais só para remarcar meu voo? Capitalistas nojentos, voces contribuem para a piora do mundo!"

Pros: "Bag drop-off was quick and efficient for those checked-in online. Clean modern aircraft (A330) with decent space for economy class. Not spacious, but not cramped either. I felt comfortable for the entire six hour flight without leaving my seat. 2-4-2 seat layout in economy is pleasant. Food was satisfactory. From prior experience I know that the business class seats on Avianca's A330 are very comfortable with a lie flat 180 degree recline. Luggage delivery in Bogota is super-fast generally, although in this case it did not matter given the long immigration delay."
Cons: "Entertainment system took over 90 minutes to boot up properly, which also meant in-seat lighting was not working for this time. Immigration arrivals processing in Bogota took too long. Passengers were arriving without forms completed and immigration officers allowed them to fill them out at the immigration desks instead of sending them away. Queue control was unsatisfactory."

Pros: "new plane good flight"
Cons: "seat space"

Pros: "All of it"
Cons: "Nothing Best flight"

Pros: "Crew was excellent, seats are never excellent"

Pros: "of everything."
Cons: "travel time ...ahahah ...."

Pros: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Cons: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."

Pros: "Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!"
Cons: "Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer."

Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."

Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"

Pros: "The crew was amazing. Kat and the other stewards were very friendly."
Cons: "Maybe the option for free upgrade to first class if flight is not full??"

Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"

Pros: "Crew was amazing."

Cons: "Good"

Pros: "Good snacks"
Cons: "Nothing"

Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."

Cons: "Seats are to small and too close together."

Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"

Pros: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Cons: "No complaints"

Pros: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Cons: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"

Pros: "Entertainment on the flight was fantastic."
Cons: "Delta really struggles with trying to get everyone in the plane in an orderly fashion. Window seats must climb over all of the aisle passengers that got on before."

Pros: "The longer leg space"
Cons: "Again, I can not understand why the airlines have to narrow the seats so much..."

Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."

Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."

Pros: "Great service. On time departure. Early arrival"

Pros: "On time, great service, a lot of legroom."
Cons: "Nothing."

Pros: "Great service!"

Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."

Pros: "direct flight from bdl to cun."
Cons: "reclining seats that doesnt give much room to person behind recliner"

Pros: "Everything was great"

Cons: "Z"

Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"

Pros: "Nice flight a good crew"

Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."

Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"

Pros: "really great service, arrived early, as good as it gets."

Pros: "The staff is very friendly. Most pleasant airline I've flown with."

Pros: "On time as scheduled."
Cons: "N/A"

Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."

Pros: "The seats"
Cons: "We purchased tickets together and our seats were not together when we checked in. We had one small roller bag for the two of us and we ended up having to gate check it along with 3 other people and then there was clearly enough room for it once we were boarded."

Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"

Cons: "Landing was frightening."

Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"

Pros: "Crew very cheerful and friendly"
Cons: "Still don’t know why I’m always zone 3. Also, need to stop people in main cabin from putting seats back. Either everyone would need to be like dominoes or basically they are just getting rid of what little space there is."

Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."

Cons: "No space in the seats"

Pros: "Crew"
Cons: "3 hours there before the departure."

Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"

Cons: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"

Pros: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Cons: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."

Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"

Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."

Pros: "There was actually food on this very short flight! I liked that. Also I didn't have to pay to pick a seat upon check-in which was nice."
Cons: "The food was decent but my return flight was better."

Cons: "Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!"

Cons: "I was so tired... slept the whole flight. No one bothered me for even a bit. Recovering!"

Pros: "Punctuality"
Cons: "Comfort"

Pros: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Cons: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."

Pros: "Great value for price!!! Food was mediocre, but isn’t all airline food mediocre?? Staff was friendly and spoke many different languages to accommodate all of us."
Cons: "Seats seemed a little old and needing replaced. Would have been nice to have a more comfortable seat for an overnight international flight."

Pros: "Nothing"
Cons: "Very bad service, delays, luggage is on a different flight. Absolutely terrible airline"

Cons: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."

Pros: "No like"
Cons: "the will of the counter attendant of the chekin, he did not help me at all"

Pros: "I really liked the crew"
Cons: "The entertainment was really poor, I didn’t have many options. In the second flight, it didn’t have a monitor, so you’d have to watch things on your devices, but to do so, you needed the company app installed in your device before, which I thought it was inconvenient."

Pros: "Excellent airline. Best to connect the America's."

Cons: "Seats very small."

Pros: "Everythng"
Cons: "Nothing"

Pros: "The staff really helpful"

Pros: "Atención muy buena y cómodo el avión"

Cons: "More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full."

Cons: "No fue informado que el asiento 10 no reclinaba ."

Pros: "copa is always on time"
Cons: "food quality is low drinks are 'rationed'"

Pros: "Fly attendant services , always asking if I need something ,they are the best"
Cons: "Phone chargers not available"

Cons: "This airline has no concept of service. We were treated poorly by the ground personell as well as the board crew. Also, the airport in Panama is very bad. It's expensive and the food and beverage offering is limited. Avoid!"

Pros: "I like to have my luggage back and not going back to the airport every day"

Pros: "Atendimento no aeroporto, embarque, entretenimento e comida."
Cons: "Pontos a melhorar: poderia ter cobertor e travesseiro para todos e as poltronas serem um pouco mais confortáveis."

Pros: "Glad I flew with this airline. Had my doubts at first but they were all erased with this very friendly and hassle free experience."

Pros: "Direct flight to Brazil"
Cons: "Very expensive for the kind of service"

Pros: "Crew are nice people."
Cons: "Food is not pleased and not very comfortable."

Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Cons: "Nothing."

Pros: "The crew were kind and meals were served accordingly!"
Cons: "Some of the people on the plane were too much for me, but the staff were on it without me needing to complain."

Pros: "The crew was friendly and informative. Even though it was a full flight it was very punctual."
Cons: "How people are randomly pulled of flights and stuck in countries and cities they dont want to be in due to the airlines overselling policies. It doesnt provide security or comfort as a flyer with the airline and makes me think twice about buying again with airlines that can do this type of things to their customers."

Cons: "No outlets"

Pros: "I've always had a great experience when I travel with Copa!"

Pros: "Is there anything good with copa?"
Cons: "A business class that is worse than others economy plus, small planes, limited entertainment offering"

Pros: "The food and service was great!"

Pros: "Charly was the best flight attendant ever!"

Pros: "All was. Ganythingood"
Cons: "Nothing"

Cons: "On time. Food okay"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Friendly cabin crew"
Cons: "Small airplane with no updated entertainment system"

Cons: "Service is terrible, flight attendants don't seem to be very professional. Snack was terrible quality (two pieces of cheese and 6 grapes), breakfast was bad too. Quality of wine was bad, no Champagne, cheap Cava Entertainment system outdated, seat not very comfortable."

Pros: "I LOVE Copa!"
Cons: "It was unfortunate to show up at Newark to find out that the flight to Panama was on United. I prefer not to fly on United and did not like the service provided. My connection in Panama on Copa was much better!"

Pros: "Friendly crew, good food."
Cons: "Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."

Pros: "Friendly crew, good food."
Cons: "AC in the plane didn't work on the ground (during boarding and taking off). It had been extremely hot and sweaty before we took off. Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."

Pros: "Enough space to stretch my legs. Crew was respectful"

Cons: "I traveled with my family from San Francisco to Brazil We were told that we should get the Yellow Fever vaccine even before we leave San Francisco. We called Copa and every time each of us talked to Copa we were given a different instruction. Very confusing and stressful. We decided not to get the vaccination, taking into consideration the cost of it, $159.00 for each family member!!!"

Pros: "Same as above"
Cons: "Same as above"

Cons: "I bought a ticket economy plus but cops gave economy seat. I said several times that I purchase economy plus but cops ignored it. It is so bad and rude."

Pros: "Nice, on time and excellent service onboard"
Cons: "Nothing to mention"

Cons: "Two bathrooms for 200 people. Front bathroom reserved for 6 1st class passengers?! Boarded and had to de-plan because the captain wasn't ready. Delayed 1.5 hours, then made us go through security check again because their staff didn't secure the gate when we de-planed."

Pros: "Food and beverage service. Blanket & attention of staff...helpful. Free bags check."
Cons: "Pilot talked to fast...could never understand his announcements."

Pros: "Overal a good experience"
Cons: "Just couldn't eat most of what was served cause I'm vegetarian."

Pros: "The service and employees"

Pros: "I never flew to Rome because of LATAM!"
Cons: "Flying home"

Pros: "All good"
Cons: "To drop the bag was very messy"

Cons: "the cabin and seats are old and seems dirty"

Pros: "Crew was good"
Cons: "Seat not comfortable"

Pros: "Neat, polite and orderly. Great food!"
Cons: "Not much."

Cons: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Pros: "Friendly and correct cabin crew."
Cons: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Pros: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Cons: "Bad"

Pros: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Cons: "More options of TV shows to watch."

Cons: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Cons: "Cadeira dura"

Cons: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Pros: "Not much I can think of"
Cons: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Pros: "Everything is amazing"
Cons: "Everyone"

Cons: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Pros: "Crew good, disembarking slow."
Cons: "A drink and/or snack."

Pros: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Cons: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Pros: "yo tenia comida kosher y no me la dieron"

Pros: "Confortable seats, flight on time"
Cons: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Pros: "Nothing"
Cons: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Pros: "The leg place and reclining chair"

Cons: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Cons: "The temperature should be a bit warmer"

Cons: "Offer refreshments"

Cons: "Food"

Pros: "I liked the person I was sitting next to"
Cons: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Pros: "Crew was extremely unfriendly"
Cons: "Better service. Train your people. Learn from azul airlines"

Pros: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Cons: "less ignorant/greedy management"

Pros: "They were very kind!"
Cons: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Cons: "Lack of food!! LATAM you are doing it wrong"

Pros: "I liked almost all!!!"
Cons: "The sandwich (cool meal)... The may improve it..."

Pros: "Said Paulo airport was chaos but flight was great"

Cons: "No entertainment. The airplane seems to be an older model."

Pros: "The crew was very kínd!"

Pros: "The seats are comfortable, the attention of the crew is great."
Cons: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Cons: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Pros: "Nothing"
Cons: "It was nasty, disordered. Bad experience"

Cons: "Aeronave muito velha, parecia que ia desmontar no ar."

Pros: "I would fly Latam again, good service and I saved a lot of money"
Cons: "Would like a lil bit more legroom"

Pros: "Wine and whisky"

Pros: "Seat was comfortable, as expected in business class"
Cons: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Pros: "Service"
Cons: "The plane is ok but it is an old 767"

Pros: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Cons: "Standing too long before boarding at 2am!"

Pros: "Nothing"
Cons: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Cons: "Company was not able to understand situation and did not offer solution. I lost my money"

Cons: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."

Pros: "Staff was nice despite the situation."
Cons: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."

Pros: "I like the food,delicious I like entertainment very good!"
Cons: "The service very slow. The sits very small,no confortable!"

Pros: "Entertainement system, lightening system."
Cons: "Breakfast could be improved"

Pros: "The conform and easiness from flight to flight."
Cons: "More food options."

Pros: "Seats"
Cons: "Nothing"

Pros: "Boarding was fast and easy."
Cons: "The food was very bland, we had to wait 25 min on the tarmac waiting for take off."

Pros: "Nothing"
Cons: "This is insulting. I watched my flight pull off from the gate and was then asked to stay at a Holiday Inn. I spent thousands of dollars on my flight, then was forced to spend another $950 on a hotel, food, etc. I was supposed to be home 5 hours ago and still haven’t taken off."

Cons: "The lunch could be better with a cracker or Bread."

Pros: "Nice and comfy seats"
Cons: "Don’t have long layovers"

Pros: "Nice Crew. Seats ok."
Cons: "Nothing to add"

Cons: "This is Aeroméxico’s B-team from Mexico City to LAX"

Cons: "AeroMexico had the longest layover of my life. I had to wait 17.5hrs at the airport both on the way there and back"

Pros: "The business class amenities were amazing. Food was great and service was great."

Pros: "I really liked the Tv screen on the 737-800 Toronto to Mexico whoever i believe they should be adding 737 Max to this route as Toronto is a megacity and this plane is kind of old for serving this busy route"
Cons: "The plane seats are so uncomfortable i was trying to sleep on that for like 3 hours without success"

Pros: "On time , even early. Free drinks and snacks (peanuts)."

Pros: "The staff are very nice and accommodating."

Cons: "Lost my luggage"

Pros: "Is so quickly boarding and the service inside is very good"
Cons: "The space in to chairs... for the people big is complicated"

Pros: "diret fly from mexico to portland"
Cons: "long trip no entertainment"

Cons: "They didn't make announcements at the gate, no last call for boarding, etc. They also changed my departure time out of Lima, which caused me to miss my connection in Mexico City and caused a 5 hour delay."

Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."

Pros: "The. Flight was on time,I checked in online and that saved me alot of time at the airport."

Pros: "Very comfortable and clean lots of selections for entertainment"
Cons: "The boarding delay and having to go from terminal to bus and then Wait again and thenwalk with your bag up the stairs onto the plane"

Pros: "Un avión en buen estado con buena variedad de Filmes"
Cons: "Quedamos mucho tiempo esperando dentro del Avión antes del despegue y después del aterrizaje"

Pros: "On board service, entertainment and food was a nice surprise. Wine and beer offered free of charge with the meal, great movie selection without charge as well and very helpful crew during the boarding process. Seats in economy had plenty of leg room and space on the sides."
Cons: "Food was good and better than my experience with other airlines but still not as good as it use to be a few years ago."

Pros: "All right."
Cons: "Old but good airplane."

Pros: "I was able to watch free movies. It was a 4-hour flight and usually, I cannot sleep the whole flight. I definitely loved that I was able to watch a movie at no charge. I made my flight feel a lot shorter than my other flights."

Pros: "Service was friendly and very attentive"
Cons: "Nothing"

Pros: "The service was extraordinary since the first moment I checked in. Crew was super attentive, professional and over standing. The service in airport was fast and efficient and in the plane crew and services totally exceed my perspectives. Thank you!"

Pros: "The comfort, the entertainment and the food exelent"
Cons: "One hour delay"

Pros: "The food was good entertainment was too."
Cons: "The fact that they lost my bag. No one ever helped it contacted me. No $ was given so I had to buy my own clothes. Still don't have my bag. Been home for 2 days and haven't heard anything from Aeromexico."

Pros: "The service and flight attendants were nice and genuine"
Cons: "The food and the male flight attendant from EZE to Mexico was not friendly, I didn't see him with a smile at all"

Pros: "Confortable seats and entertaiment"
Cons: "late boarding"

Pros: "No turbulence at all, smooth take off and landing."
Cons: "Knees hit the passenger seat in front of me. Hardly any leg room, we were all packed in like sardines."

Pros: "Very little"
Cons: "Every AM flight I've taken has taken off and landed with delay. We sit on tarmac or stand at the gate with no announcements from crew, captain, or gate attendants. Rude and inattentive attendants (asked three times for Screen to be refreshed as it didn't work) and each time request ignored. Inedible food, old planes. Yuck."

Pros: "Crew was very friendly"
Cons: "Boarding took too long. People put personal items in the compartments so that made no room for everyyto put their carry on in the plaine."

Pros: "Punctuality"
Cons: "Online checkin not available. It should be. Gate should be announced earlier"

Cons: "They had a problem with media system, so this way we cannot see any movies"

Pros: "Attention"
Cons: "Seats are very tight, uncomfortable."

Pros: "Movies"
Cons: "Them sending us an email two and a half months after we made the reservation to change the outgoing flight causing us to have a six hour leftover."

Cons: "We fly in 777 plane, but the crew member already occupied all of my overhead baggage space. I need to move two seat back for my bag. I am already the first passenger on board of the plane. That also cost the other passenger think I occupied their baggage space and be not too friendly with me during the trip. The notice board in the airport is confuse, we know the gate and the depart time, but no one show up until 120 min before the plane depart. And finally the plane delay and no information show the plane will delay for how long. Bad information in the counter My handle of the sit is broken I have photo to proof if you would need it, I save it with me. The lighting system in the plane is very stupid or may be the crew don't know how to operate, every time they just turn on all the light no matter we are sleep or not! This is a red eye flight passenger should have a choice to not get disturb, when the light on I need to turn it off every time! And the next passenger don't really know how to turn the light off that always on during the flight! Super bad flying experience. Not comfortable at all. Can't sleep much!"

Cons: "They lost my luggage."

Cons: "Delta partner, Aeromexico cancelled my flight at 10:00 a.m.and couldn't get me on another one until the next day. All others for the entire day were full so they said. Is this what air travel has become? Now I get to my destination at 8:54 a.m. instead of 10:30 p.m. the night before. My appointments need to be rearranged and other folks fill in for my morning ones."

Cons: "Old airplane"

Pros: "Flight 1: bathroom bigger. Flight 2: good service. In flight 2, the service was better. We could sit next to each other. Flight 2 had better entertainment, more choice of movies and better screens."
Cons: "In flight 1, from São Paulo to Mexico City, my husband and I were separated. It was suggested by the stewardess for him to move to another seat 20 rows away due to his size. Instead of separating two people, why not ask the single person if she would rather have more room. But the steward said only one of us could move, me or my husband. The reason he was moved was that there were two empty seats, so he could sit comfortably; however, no one told the woman sitting in the three seat aisle that he would be sitting there. So she basically took over her seat and the neighbouring one. The crew should have been the one to inform her the reason for his move there. It was a horrible and unnecessary experience. Because of my husband's size, I am needed to help him with his tray and I had his medication."

Cons: "30 minutes late"

Pros: "The entertainment was decent"
Cons: "The check in desk in lax is very unorganized and I think the staff was not knowledgeable at all. After checking in I was not given a boarding pass and told to get it after TSA check in, which made no sense."

Pros: "leg room boarding"
Cons: "the 3 :45 hour delay for what they said were mechanical reasons. The food is really minimally acceptable."

Pros: "Plane service was good"
Cons: "Connection in Mexico city was a horrible experience. More than 2 hours to go thru customs. Seberal people lost connection flights. I will never ever will take this flight again."

Cons: "No me gusto que no hubo orden al momento de abordar en la sala A. y salir acminando como otras aerolineas baratas y mediocres de Mexico. Una de las crew fue muy ruda y de mal humor todo el tiempo."

Pros: "Boarding and check in was pretty easy and staff was helpful. Food was decent. Flights were ont ime."
Cons: "They had good movies to watch but remote control and headphone jack didn't work well. No USB ports or outlets available. Overhead light didn't move and it was on top of the person next to me."

Pros: "the food"
Cons: "long trip"

Pros: "Was on time, good boarding process, Food ok, entertainment poor."
Cons: "The seat broken but they were able to fix before departure very quickly."