Daily cleaning, installation of cabin HEPA filters on flights from Southampton
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 18h 20m
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Scores according to KAYAK customer reviews
Pros: "new plane good flight"
Cons: "seat space"
Pros: "Crew was attentive and accommodating."
Cons: "Gates switched 3 times and all bags had to be checked because of a small aging plane."
Pros: "All of it"
Cons: "Nothing Best flight"
Cons: "Terrible late. Kept getting delayed then finally took off and lost cabin pressure. Had to circle back and land. I finally gave up on the flight and rented a car to drive to Fort Wayne."
Pros: "Got here early!"
Pros: "Crew was excellent, seats are never excellent"
Cons: "My flight was delayed almost 3 hours. Not good. Once in the air it was fine."
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Pros: "Great staff."
Cons: "They lost my bags in Amsterdam."
Pros: "The crew was amazing. Kat and the other stewards were very friendly."
Cons: "Maybe the option for free upgrade to first class if flight is not full??"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Pros: "Crew was amazing."
Pros: "It was delayed"
Cons: "Nothing, keep at it"
Pros: "Good snacks"
Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Pros: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Cons: "No complaints"
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "On time. Connecting through Atlanta is quick and efficient"
Pros: "Great overall flight, as expected in Delta’s first class."
Cons: "Boarding was a little confused. Crew was excellent as usual, but seemed to stop service in the last hour. Food was good, but they ran out of my preferred option. No screen entertainment, but access to entertainment was available via the WiFi."
Pros: "On time, great service, a lot of legroom."
Pros: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Cons: "The delay from the plane problem."
Pros: "the plane was large, we departed on time, the flightcrew was extra friendly and attentive"
Cons: "Seat were tight and the upgrade fees and not affordable"
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Pros: "Chicken wrap was delicious."
Cons: "touch screen did not work."
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "On time as scheduled."
Pros: "On time arrival"
Cons: "Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites"
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Pros: "Quick and easy flight. Took about an hour and twenty minutes."
Cons: "No space in the seats"
Pros: "How can airlines help screaming children?"
Cons: "Screaming child on plane for 30 minutes have me a headache- perhaps flight attendants could offer something like coloring books or stickers to help in the future. When I got too baggage claim the baggage claim not listed. Ticket agents declined to help, so I was walking all over try g to find which claim area to go to which was frustrating."
Cons: "I fly Delta quite often, and am usually pleased with their service, but the morning of June 23 was terrible. I got to the airport in Denver at 5:30 am for a 7:30 am flight to Atlanta, and the line to check a bag was about 40 people long. I waited 55minutes to check my bag, as they kept moving the ski priority people, and people in danger of missing their flight, to the head of the line. There were obviously not enough Delta workers on staff to process all the flights at that time."
Cons: "3 hours there before the departure."
Pros: "Crew was great!"
Cons: "Flight was so short there was no food , drink or entertainment."
Cons: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"
Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."
Cons: "Very nice crew and great food"
Cons: "Klm is the best, even on a 40min they served small breakfast."
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Cons: "Flight cancelled"
Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"
Pros: "Lovely crew, very helpful"
Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."
Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Cons: "Our lougage did not arrive"
Cons: "Nothing special"
Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Cons: "Boarding was confusing and disorganized"
Pros: "Wifi on Board"
Cons: "Food and one bathroom out of service makes an awful flight"
Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"
Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Pros: "Very friendly service!"
Pros: "Consistently high standards"
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Cons: "Long stop over at Schiphol. Too Long!!!!"
Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."
Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."
Pros: "Overall very nice flight, even comes with free drink and snack"
Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Cons: "I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!"
Pros: "Comfy seats in coach!"
Cons: "British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations"
Cons: "My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY."
Pros: "Crew were intuitive - how about a little drink / you look as though you’d like another cup of coffee / come and have some chocolate / without me having to ask ."
Cons: "27D has got those awful metal boxes under the seat in front ."
Cons: "This flight was run by American Airlines. A new aircraft and a wonderful crew."
Pros: "On time, good service."
Cons: "Ran out of vegetarian options. Staff slightly inattentive and rushed when dealing with clients."
Pros: "Friendly crew, new release films"
Cons: "Quicker boarding and better food"
Pros: "The crew was friendly and the pilot did an excellent job getting us there safe."
Cons: "The food they served was not the greatest"
Pros: "Excellent crew"
Cons: "Delay of more than 1 hr"
Cons: "Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!"
Cons: "Seats to small"
Cons: "Our flight from Denver to London was canceled at the last minute last night. The information from your email and the number given from you notifying me of the cancellation only gave British Airway to contact for redress. It took over an hour on the phone to get another flight which was 2 days later with now 2 days less of our vacation. Not to mention the loss of 2 hotel room payments. Kayak was of no help in this matter. Plus our flight reservation prohibited us from getting our flight on another flight the next day. If I had known that I never would have used Kayak. I am extremely unhappy with how this was handled. I expect to be reimbursed for our lost Hotel room costs and the costs associated with lost tours from you. Please contact me with how you will go about doing this."
Pros: "The way the crew interacts with passengers one has the feeing that we were all one big family! Special hats off to Freedy who worked on this flight on my way to Canada and was very interactive with us , he made us felt really welcoming , as long as he has to give us his service , Staff keep up the good work. All of you did a fantastic job . Pilot did a great job a few pot holes that was out of his control but all in all a great flight"
Pros: "Courtesy of tge british airway staff"
Pros: "The plane was tidy and arrived in Venice early. Boarding was orderly."
Cons: "There was no entertainment."
Pros: "The flight was delayed due to a thunderstorm, something out of the control of BA or LHR Airport, but the crew never seized to deliver a superior service with a warm smile on their face even when the heat was unbearable coz the AC wasn’t working. The captain frequently gave us updates and even walked around the plane to answer our questions! Superior customer service..."
Cons: "My biggest complaint was that there was no AC while we were stuck for almost one hour on plane! BA should ensure that their planes are properly prepared for similar situations"
Pros: "Got Home day later , slept on airport floor. Meal was poor , no more vegetarian food left . Wrap was given with chicken & maynosie where as Asian / Hindu veg meal was ordered ."
Cons: "Same as above ."
Pros: "I was a good trip, except for one thing."
Cons: "I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination."
Pros: "I arrived safely and on time"
Cons: "Audio plug for my seat was broken, but I slept so it worked out Kay."
Cons: "Don't you even know that correspondences were missed?"
Pros: "The kindness of the service people."
Cons: "The boarding process. It's a bit of a free for all."
Cons: "Had to pay for a cup of coffee - this is a free service in the US so was surprised when asked for a cc."
Pros: "Staff (cabin crew Tony, in particular). Hand luggage allowance. Finally, food and water on a BA flight (unlike connecting EDI to LHR flight)."
Cons: "Method of boarding, with a mass of economy passengers boarding st once at the end. I NEVER get my preferred seat (= window), and object to being charged extra to select a seat (unlike other airlines I use more frequently nowadays). Crowded economy section, with little legroom, passengers squashing bags at feet, etc."
Pros: "it was very good I enjoyed the trip from midland to London and oslo And back through the same route it was very good . Thank you/"
Cons: "what I don't like is when the captain Announce that we should put off our cell phone and other devices some people still live theirs on that is not good at all please take note"
Pros: "Once the flight was boarding/ boarded it was seamless. The crew were more than happy to meet or exceed your needs with snacks/ meals, blankets and even drinks."
Cons: "Flight was delayed 1hr and 50min and the supervisor was less than accommodating even after my wife and I had told her we had 2more connecting flights this was going to affect. Due to the delay, we spent an additional $211 on flights and spent the night at the airport."
Cons: "I didn't like that my 22 year old granddaughter was separated from my other granddaughtner and me while we were going or water and food. When we returned, we were told that this was an extra security check required by the US gov. and that she would be returned before boarding. That was my grandstanding at least . What happened was that she was not returned and no further communicated with my other granddaughter and me by the time the plane was being hoarded. It doesn't require a vivid imagination to think of fake BAW employees and human trafficking tp understand why I was terrified by the disappearance without return of my green eyed ,lovely young granddaughter."
Pros: "The A380 is quiet and is less suceptible to turbulence than smaller planes. Climate was comfortable."
Cons: "The seats are close together and there wasn't enough legroom for me, I'm 6'2". The seat pockets are a. It small and it was hard to fit my iPad Pro."
Pros: "Most everything"
Cons: "Seat choice"
Pros: "On Time"
Cons: "Seat Spacing Boarding and check-in was unnecessarily long"
Pros: "The crew were pleasant and attentive. The food and entertainment were good. We had a large meal, a light meal, and a snack for an 11 hour flight. Plus drinks. The lights were kept off for half the time so we could sleep or rest."
Cons: "The seats are horribly crowded. If the person in front of you lowers their seat back (as mine did) you have about 8 inches from your face to their seat back. That with already very little seat room and I felt as though I was in a straight jacket for much of the flight."
Cons: "Took forever to serve cold drinks and food. Said we were going to have a short flight due to tail wind so they would not serve hot drinks. Mean while we landed at the expected time of arrival."
Cons: "The only International flight I ever paid extra for one 2nd baggage. That took away my savings on ticket, and never going to fly on British airways as long as they charge for 2nd checked in baggage."
Pros: "In general I liked the flight."
Pros: "The staff were all very friendly, and even though we did not get seats together at check in, the gate agent managed to find us seats together which made the trip more enjoyable."
Cons: "I was disappointed to find that there were absolutely no entertainment or connectivity options on board a 2 1/2 hour flight. It's pretty much standard across carriers now to have at least internet access and a portable device entertainment option. I also did not enjoy paying for even the most basic beverages on the flight. Coffee, tea, and soft drinks should be included. You'll save a pound, but lose a customer."
Pros: "Excellent service. Condition of the airplane"
Cons: "Boarding process a little chaotic."
Cons: "Horrible service I had to have my flights changed completely twice."
Cons: "Only food options had to be purchased. Not even coffee was offerrrd."
Pros: "There was nothing that stood out. It was just as all other airlines."
Cons: "The boarding gate number was given within the last hour before boarding. Travelers need to know ahead of time the gate number especially for an airport as large as Gatwick."
Cons: "We purchased upgrades to an exit row seat because my knee locks up when cooped up for that long. They changed the plane and I understand that happens but they denied our refund request with 7 days deadline to re-request. So now we have to spend valuable vacation time dealing with their incompetency"
Pros: "Crew was great and very helpful."
Cons: "The air pressure in the cabin didn't seem right, feet were swollen more than other international flights I have taken."
Cons: "Food was not up to BA standard"
Cons: "My flight was changed from Newark to JFK Which cost me more. I called AA to credit me and they Did not"
Pros: "The staff was wonderful, very caring and courteous."
Pros: "Smooth flight, friendly staff, blankets provided!!!"
Pros: "The seats were comfortable and the crew helpful."
Cons: "More than an hour late in taking off, and the food is almost inedible - get the Air Canada chef on board!"
Pros: "Movies and show selection excellent. Interactive so is great. Computer charger is very convienent."
Cons: "Seat too narrow. This negative overwhelmed all the positives overall. (Im in shape and regular size. Many Americans on planes are not. the seats were too narrow.) Landing was a bit rough."
Airlines flying from Southampton have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Southampton
Masks required on board, masks provided on flights from Southampton
Social distancing seating
Middle seats unavailable to book on flights from Southampton
Testing for antibodies, testing for symptoms for flights from Southampton
Waiving of change fees. Search flexible flights from Southampton