C$ 409 Find cheap flights from Sweden to Toronto

I did not go. I rebooked my ticket. Despite that you keep sending me emails and now this survey about a trip that you should know by now did not happen. Very bad, impersonal customer service. Shows you have no idea what's going on with your customers and that you're just spamming with automated, careless communications

Flight delayed 3 hours 45 minutes. Connecting flight changed. Would have missed cruise ship. Had to cancel return flight, because we couldn't just cancel flight to Nice.

First off, numerous things were misrepresented. When we purchased the Economy Plus tickets the fare allegedly includes access to lounge. At Logan Airport where the signs points to, there is no longer SAS lounge. We were directed to Delta lounge, which is located at the other end of the terminal. When we got there, Delta reps told us that it is for SAS business class passengers only. The advertised seat selection 30 hrs prior to departure did not work online. When I called SAS, they told me that it was more than 30 hrs before our connecting flight in Copenhagen, although it was less than 30 hrs before the departure for Copenhagen. Customer service representatives would not provide any assistance. The tray table in my seat was not fully unfolding to be able to place the food tray on it. Therefore, I had to keep it on my laps.

It was a rather short flight. The meal given was a sandwich which did not look appealing at all. Unlike other European airlines, SAS did not leave the middle seat empty for the higher fare paying customers. Luckily since the flight was light, I could move to another row with no other passenger.

When we arrived in Bergen and opened our suitcases, we were shocked! We checked 2 of 3 suitcases and the contents of these 2 suitcases was completely wet!!! It was raining in Oslo and Bergen, but not a hard rain. It seems that someone had gone through our suitcases. There was even sand in the suitcase such that everything had to be laundered when we got to Bergen! We had plastic bags in our suitcases and they had been opened and the interiors of the bags were wet!!! Our valuables were all in our carry-on so nothing was actually stolen. What happened here was unacceptable! There is someone working for Scandinavian Airlines who is not honest and really messed things up for us. Not so sure I would fly SAS again… Marna Skaar

Passengers need to be consistently told by the stewardesses to position their seats up from recline when eating. This is not something passengers should have to request. Common courtesy...

This is my fifth time flying with SAS and I love it

Good and drinks could be better. My checked baggage was damaged

The employees were very nice. I liked my bulkhead seat. The flight was delayed unfortunately. It was a smooth ride. I was prepared for a cold plane with extra clothing. I assume there is no way to make it warmer.

Got delayed, we missed our connection because of this and were stranded for hours in Los Angeles with no way to go home. Don't fly Scandinavian Airlines!!

Never took flight. See previous comment on trip from Boston to Reykjavik. Used a different airline that i had to find and book.

One of the worst airlines I ever flew. Boarding is a disaster, they are always late, the planes are overly crowded. Everyone on my flight lost their connection because they were 2h late. Reykjavik is also not the best airport out there.

My only area of issue was the flight was rather warm and the knobs for cool air didn't allow much cool air to come through. Everything else was great.

Been travelling for 2mo. And when you meet flight Attendants that love their jobs you can just tell. And makes flying with them worth another flight in the future!!

Everything was great! My only critique is 25 euro for wifi is wild, but I get it

Good, but I feel there should be a separate boarding line for seniors

Plane left an hour late and missed our connecting flight. Your service center was closed ao Alaska Airlines could not change the ticket. Thus we missed the chance to get out that night to San Jose. This is a major operational blunder.

did internet check in but still had to get checked in at the counter and this was not the first time. Bummer!

We had to be bussed to the plane. And it was raining. Not a pleasant experience.

The seats are very close to one another and it is a bit uncomfortable, especially since I was in a middle seat.

Freezing temperature inside the cabin and terrible food. AC used to be better.

My wife and I did not find the flight crew to be very friendly. They just need to be more polite. The meals were not very good. They served chicken with soy sauce on a flight from Madrid to Toronto. This was not a flight to or from Asia. Our flight on September to Madrid had much better food.

Food very bad. Traveled air Transat as well and their food, while definitely not "good", is much much better than Air Canada. Staff were professional.although I had no very personal exchange. Boarding at Charles de Gaulle airport was a miracle - calm organized friendly - compared to Pearson's in Toronto.

The experience was pleasant overall, but my row was entirely missed by the snack / drinks service and the audio port for the entertainment only worked for one of my headphones due to a defective audio jack.

No complaints l will always do Air Canada once they are flying where I want to go

The plane was so old it did not have a plug-in for your cell phone and there was no entertainment Screen available

To long of a walk to customs arriving at Pearson for older people.

Flight was delayed a few times but that is just something that can happen. We were glad we had a long layover before our next flight.

Seats are incredibly small and uncomfortable for longer flights, have to pay for business class just for comfort unfortunately. And baggage fees are insanely expensive!

Although check in crew at the counter was helpful, gate agents were not forthcoming with delays and eventual need for overnight stay at Toronto. No voucher was issued for the delay and promised that Toronto crew will take care of us with vouchers for hotel stay, food and transportation to md from the airport. Toronto gate agents pointed to customer service who flatly refused. I will never fly Air Canada again

Prompt, efficient boarding. Clean aircraft and knowledgeable crew. Everything on time.

Less room on an international flight than domestic, which makes no sense as they are 8-9 hour flights. Completely uncomfortable and the food was terrible. Flying through Germany and having to stand in line for a passport check when you have a connection also makes no sense when you already did that prior to boarding. They had given some of our seats away because we were so late arriving to the connecting gate

The flight crew, the on-plane service, and the food were fine. The seats lacked cushioning and were uncomfortable compared to other planes from recent flights. The plane was initially delayed one hour and that expanded to 1.5 hours. When we boarded, there was insufficient room for our carry-on bags, which added more time to disembarking from the plane. It appeared the Air Canada staff or the Toronto Airport staff were less than competent to handle whatever the issue was that caused the delays, which was never communicated.

It wasn't clear that there will be additional charge for checked in baggage. Very, very disappointed making me pay extra $75. Food was not tasty and not healthy. Lufthansa used to be good, not any more. Unfortunately has gone down big time and continues to go down.

Boarding was haphazard after people with small children or walking difficulties

The airplane was as hot as a sauna upon boarding. I was dripping with sweat. Something needs to be done about that.

Due to flights being delayed, we missed our connecting flights and we were flown to a different airlines and we end up losing our luggage's.

The boarding process is not well organized at all. It need to be totally revised with an emphasis on order.

full flight, could use more room....leg room fine seats tight

Tiny, cramped seats with minimum leg room and hard armrests. Basic needs like a seat and luggage came with an additional charge. Budget airline amenities with premium airlune cost. I won't use this airline again.

Business class to Istanbul. Packed flight. Cabin crew seemed incapable of differentiating between economy and business passengers with regard to access to the WC which meant whole flight I had people standing in aisle and leaning into my aisle seat, queueing for the front WC. Crew put it down to a lack of curtain between the two classes. The seats, for a 3hrs55 min flight were just standard seats with middle seat unoccupied. So nothing special apart from the food, which was mediocre. Aside from the roast chicken dinner (‘special’ traditional British menu option, which looked poor but tasted good I gather). However 2 king prawns does not make a main course salad.

Horrible food and uncomfortable plane. One toilet was out of service.

Food was pretty good and crew did ok. Boarding was a disaster. Seats and leg room were not conducive to a comfortable flight, especially if you are 6’3” and have the person in front of you leaning their chair all the way back for 9 hours and your are told they are allowed to do that.

I appreciated the on-board entertainment options. The meals served were not very good, in my opinion.

Flight cancelled! Rebooked by circuitous routing although there were seats available on other nonstop flights.

American Airlines is the worst airline to fly. you can’t get on an earlier flight if you don’t have ‘status’, they cancel their flights with no warning, and they lie about why their flights are delayed so they don’t have to pay for meals or hotels. They lost me as a customer after this trip. I’ll be flying Delta or Untied from now on.

it didn’t happen!!! they canceled it like 15 hours before the flight and made me find my OWN replacement flight and talk to them for FOUR hours!!!

Did not fly this flight because one of the two flights, Geneva to London or London to Boston, was cancelled the morning of departure.

Pilots seemed fine but one stewardess seemed crabby, but it was tolerable just didn't seem to be projecting a service attitude. I understand we all have those days. Return flight on 8/8/24 noticeable better / normal.

I had paid for my family to sit together on the plane. When we got to the plane this wasn't the case and we were separated. meanwhile the lady sitting next to me told me how she didn't pay and were all sitting together