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Cons: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.

Pros: Great service in business class

Cons: Boarding seemed to be chaotic !

Cons: Didn’t love having not having a jet bridge for boarding. Climbing up stairs to board is not ideal.

Pros: Premium Economy did not meet our expectation compared to even US airlines.

Cons: Crew Service was not very good.

Cons: Hi do veg meal could have been better and communication about my bags could have been better .

Pros: I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.

Cons: Categorizing travellers together.

Pros: Crew was friendly , Seats were fine .

Cons: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options

Pros: Mechanics of aircraft. Boarding.

Cons: Crew was not very friendly. Not enough staff for such a large plane. Food was not good and took a long time to get our first meal. Could not understand English announcements because she was not very fluent. Probably would not fly China air again.

Pros: The crew named Lucy was extraordinary,, the best I've experienced.

Cons: The seat was small, the food can't compare to Arab airlines, entertainment doesn't have much selection.

Pros: Amazing crew good food

Cons: Perfect

Cons: The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat.

Cons: The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila.

Pros: On time

Cons: The ride...

Pros: The crew was extra friendly. The seat was spacious. Good leg room.

Cons: Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average.

Cons: Didn’t like the portion in Manila airport where they take away your passport! I understand you don’t have a say in that but maybe giving customers clear instructions or expectations would help

Cons: Ensuring passengers left room for everyone's bags. There was a man who put many items up above leaving me no room for my bag in the bins >:(

Cons: I think Eva should stop their business. Nightmare to fly with!

Pros: Good aisle seat given & very good food selection and in flight crew service

Cons: Better organize boarding sequence, I notice the space limitation in the line for boarding.

Pros: Crew was courteous and helpful.

Cons: Most seats have reclining problems. Very stiff and difficult to adjust.

Pros: Good price and had entertainment and meals that were tasty.

Cons: Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight.

Pros: Crew was very friendly

Cons: Food was not great

Pros: Not much, but the crew were friendly

Cons: The airline was late in take off for some unknown reason (nothing to do with weather). Flight too be late and we missed out connecting flight.They demanded we purchase a new ticket for the next leg of the flight. Furthermore, then they cancelled the rest of the return flight. Terrible Airline

Pros: gate staff very helpful in assigning seats. flight smooth and flight staff competent. Choice of 3 meals in economy. Nonstop flight to our destination a plus.

Cons: Cannot select seat prior to flight.

Pros: Lovely crew.

Pros: Plane loaded quickly and departed on time. Beautiful clear day for flying.

Cons: Narrow seats on a small plane.

Pros: the food and the business seat is very good.

Cons: the entertainment must be update more.

Pros: Crew super nice, appreciated all the free food that was provided during flight and hot towel.

Cons: Comfort of seats

Cons: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Pros: a very organized boarding and comfortable seats

Pros: Nothing. It was a horrible experience.

Cons: They could have checked in our bags but didn't. They could have been more courteous. They could have checked us in through to our final destination (Seattle) but didn't. I will never fly China Eastern again.

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.

Pros: Liked the plug/outlet availablity and the movies.

Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Pros: The crew was very nice

Cons: Softer seats more wholesome videos

Cons: Less fog in SFO

Pros: Crew and ground Staff were very helpful and friendly

Cons: The flight to Shanghai was delayed and I missed the coincidence, the crew did not explain much, I was rerouted and I arrived with 13 hours delay

Pros: Nothing.

Cons: Add more entertainment. Add more food, keep the restrooms clean.

Pros: nothing

Cons: It was like riding on s cardboard box. The most uncomfortable seats I've ever sat in for a transpacific flight.

Pros: The crew was very attentive and most good English

Cons: The food could have been better and there could have been a better selection of movies.

Pros: The flight was fine

Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Pros: The crew are amazing

Pros: Nice flight; very comfortable

Cons: Short flight; so no in-flight entertainment (no problem though)

Pros: Everything

Cons: Nothing

Pros: The diabetic meals

Cons: Headphones and more snacks.

Pros: Attentive staffs, shortest time on flight connection.

Cons: My seat couldn't recline

Pros: Amazing crew good food

Cons: Perfect

Pros: good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often

Cons: food can always be better but overall ok

Cons: Hi do veg meal could have been better and communication about my bags could have been better .

Pros: Apart from the delay everything was quite good.

Cons: The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight.

Cons: Finest Airline and service I have encountered and I am almost 2 million miles!

Cons: Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers

Pros: The crew was very helpful. Entertainment had a good variety.

Cons: The second leg of the flight from Shanghai to Bangkok felt like sitting on wooden chairs. Picking the type of food and not end up with allergy inducing food didn't seem like an option.

Cons: Gate is crowded and no escalator only steps. No clear area for business class and its a fiasco boarding

Pros: My flight was canceled but the ground crew was amazing I was really worried but China Eastern's ticket people were very professional! Highly recommend.

Pros: The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.

Cons: It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.

Pros: The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.

Cons: Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight..

Pros: This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary.

Cons: Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare.

Pros: Everything and everyone are Good and Nice .

Cons: For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks

Pros: Crew very pleasant and eager to Please cheerfully

Cons: The three layer sandwiches were pretty average. Food was ok. Sometimes flying other direction from BKK to sad food is better

Pros: Boarding and off boarding was very fast

Cons: Food options/quality

Pros: Great crew in business class!

Cons: Wifi was terrible, entertainment is below average and angle seats for a 12 hour flight is sub par. The food was so so

Cons: Didn’t love having not having a jet bridge for boarding. Climbing up stairs to board is not ideal.

Pros: Yes very much

Cons: Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest.

Cons: Improve Size of Visual Monitor

Cons: No movies, seats were hard , could have used more beverages.

Cons: We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional.

Pros: Crew was friendly , Seats were fine .

Cons: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options

Cons: Food and drink service

Pros: A great flight with friendly staff, comfy seats, good food, and great inflight entertainment.

Cons: The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate.

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.

Pros: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Cons: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Pros: On time departure, good leg room, and comfortable seats

Cons: food

Pros: good service, nice staff, confort ok

Cons: food can always be improve but overall ok

Cons: Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again....

Pros: crews were nice

Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad

Cons: We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional.