Daily cleaning, installation of cabin HEPA filters on flights from Tokyo to Toronto
ANA and Air Canada have all waived their change and cancellation fees on flights from Tokyo to Toronto. Confirm policies on booking site.
Most visitors from Tokyo will not be allowed to enter Toronto. The travel restrictions do not apply to Canadian citizens,Permanent residents,Extended family members include those in a long-term, exclusive dating relationship and their dependent children, plus adult children, grandchildren, siblings, and grandparents under certain conditions,Foreign nationals for compassionate reasons in specific and limited situations, including to say goodbye to a loved one, to provide care for a loved one, or to attend a funeral.
Foreign nationals arriving directly from the US for a non-discretionary purpose,Indians under the Indian Act, International students approved by a provincial or territorial government as having a COVID-19 readiness plan will be allowed to enter Canada.
Read more about travel restrictions for Toronto
Visitors from Tokyo will need to quarantine for 14 days upon entering Toronto.
Visitors from Tokyo must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Toronto.
Apply for an eTA
ArriveCAN Privacy Statement
Mandatory Accommodation Booking
Compassionate entry for travellers and limited release from quarantine
Foreign nationals traveling without an advance written approval for an exemption of a border restriction may be denied entry into Canada.
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
An average direct flight takes 18h 06m, covering a distance of 10346 km.
There are 15 (direct) flights between Tokyo and Toronto per week, averaging 2 per day.
In the past 3 days, the cheapest one-way tickets were found on EVA Air (C$ 889) and Multiple Airlines (C$ 913), and the lowest round-trip tickets have been found on SWISS (C$ 985) and Lufthansa (C$ 1,044).
Air Canada flies 8 times weekly (Sunday, Monday, Tuesday, Saturday), ANA flies 7 times weekly (Sunday, Monday, Tuesday, Saturday).
From Tokyo to Toronto, Monday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Toronto back to Tokyo , the best deals are generally found on Saturday, with Monday being the most expensive.
When flying out of Tokyo you will be using one of these airports: Tokyo Narita or Tokyo Haneda. You will be landing at one of these airports: Toronto Hamilton, Toronto Island or Toronto Pearson Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Tokyo to Toronto.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Toronto from Tokyo is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Toronto with an airline and back to Tokyo with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Toronto from Tokyo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm."
Pros: "The crew always smiles and very accomodating."
Cons: "The main course could have been better or improve. I wasn’t satisfied with the taste."
Cons: "No additional comment"
Pros: "Wonderful crew"
Pros: "The crews were very kind and helpful."
Cons: "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."
Pros: "very good"
Pros: "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
Cons: "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."
Pros: "As always"
Pros: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Pros: "Service was very goood"
Cons: "Food was not great and entertainment was average"
Pros: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
Pros: "Spoke english"
Pros: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Pros: "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."
Pros: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Pros: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
Pros: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Cons: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."
Pros: "The service"
Cons: "Landing was horrible worse landing I have ever had"
Pros: "Lots of legroom"
Cons: "No complaints I was pleased"
Pros: "Great service Timely departure and arrival. JAL is really punctual"
Pros: "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
Cons: "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."
Pros: "The flight crew were very attentive, polite, and full of genuine smiles."
Pros: "customer service spoke English"
Cons: "1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)"
Pros: "The food"
Pros: "Service was excellent!"
Cons: "It was a great flight!"
Pros: "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
Cons: "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."
Pros: "This was the best flight I have ever been on. The crew was so friendly."
Cons: "Absolutely no complaints."
Cons: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
Pros: "service was excellent. Seating was OK in spite of it being economy."
Cons: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
Pros: "Can use wifi with free"
Pros: "The flight was smooth and the seating was comfortable."
Cons: "It was an evening flight, but the cabin lights were never dimmed, so it was difficult to rest."
Cons: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Pros: "I didn't expect neck pillow on board"
Cons: "Seat wilder would be great"
Cons: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."
Pros: "Friendly and respectful staff, great meals, tasty!"
Pros: "Clean :)"
Pros: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Cons: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"
Pros: "Nothing really special."
Cons: "They love the PA system. They want to make announcements in multiple languages all the time."
Pros: "The airplane and all"
Cons: "A little bit in the sakura lounge"
Pros: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Cons: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."
Pros: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
Pros: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Cons: "nothing really"
Pros: "Short flight."
Pros: "The upgraded seating."
Cons: "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."
Pros: "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
Cons: "I wish they had a larger movie selection, but they had most "New Releases"."
Pros: "excellent seat space and excellent in-flight service."
Cons: "failed to give credit for cancel flight."
Pros: "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
Cons: "Would have loved more current US tv shows to choose from."
Pros: "Crew was great and economy seats have above average legroom."
Cons: "Bathrooms could have been cleaned up a bit."
Pros: "Service is the best"
Cons: "Mileage is the worst"
Pros: "Service, entertainment, and seats are all great."
Cons: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Pros: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Cons: "More frequent stops for water or drinks or at least larger cups. ."
Pros: "The food is great! The plane is clean. The crew is super nice."
Cons: "The seats are uncomfortable, as with any seats in coach with other airlines."
Pros: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Cons: "As with other airlines, flying coach is uncomfortable."
Pros: "The crew was amazing and accommodating as we had an infant."
Cons: "Entertainment was subpar."
Pros: "excellent service - good food"
Cons: "aircraft a bit outdated"
Pros: "Good service, 6 hour flight with 2 free meal!"
Pros: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Cons: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Pros: "Crew, food, comfort, entertainment and many good things"
Cons: "I love everything"
Pros: "Service and food was good."
Pros: "great service. my kids loved the special treatment!"
Pros: "My flight was postponed or delayed as the airline like to call it until the next day due to Narita International Airport closing after 11pm! First of all I didn’t realize major international airports closes especially with a airplane still on the runway! After our flight was “delayed” Korean Airlines scrambled to get us into hotels. This process was very poorly organization and many of us non Japanese speakers were left very confused because they kept forgetting to interpret what they said into English. I had to keep reminding them. We had to stay in long lines throughout the process which took up at least 3hrs. On top of that we waited at least 45 minutes the day after to get our new boarding passes! I was so over my trip to Japan by then and very disappointed with how Korean airlines handled the situation. I will most likely not take Korean airlines again and it will be a long time until I take another trip to Japan."
Cons: "Their food"
Pros: "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
Cons: "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
Cons: "Seat room was too small, couldn't comfortably fit in seat"
Pros: "The crew was the most courteous and efficient we ever flew with. We were served 2 meals enroute to Japan with no charge as well as free entertainment. Children were given Pororo stuffed animals and blankets. We are frequent fliers with United Air and was never treated like this on any of their flights! United should take lessons from Korean Air on efficiency, graciousness and being #1!"
Cons: "Wish Korean Air flew domestic US flights. We would only fly Korean!"
Pros: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Cons: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Pros: "Lots of leg room, great meal, and excellent flight attendant service."
Cons: "Nothing to dislike."
Pros: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Cons: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Pros: "Great flight crew, speedy and efficient departure procedure"
Pros: "Big screen. Full soda cans. Not too cold. Space for legs"
Pros: "Great seat and fairly decent food."
Pros: "The staff was excellent."
Cons: "Food was blah and the seats were on the smaller side."
Pros: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Cons: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Pros: "Nothing at all"
Cons: "Kayak used a sub company to reserve flights. My husband was involved in a collision at sea and was not able to make the flight due to military deployment status. I tried continuously to contact the sub company to request a waiver or hold on the flight. The number provided kept me on a hold . There were no answers to phone calls from information provided on receipt. Emails only stated the fees that would be imposed for any action I conducted. I will never use kayak again."
Cons: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Pros: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Cons: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Cons: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Pros: "Business class lie flat bed"
Cons: "The Korean food was not that great. The crew was not clearing empty glasses They served food on Korean time rather than on destination time"
Pros: "Safe flight"
Cons: "My flight was 30 mins late landing,I missed a very important meeting.Food selection wasn't great,I think it should more than Korean food to choice from,just awful food selection.check in service wouldn't allow me to upgrade from economy to business when the plan was full at all"
Pros: "Boarding was quick and efficient. Plane was clean, the seats and leg room were good. Cabin attendants were very friendly and attentive during the entire flight. Entertainment system was easy to use and had a lot of movies and other stuff to keep you busy. Headphones and slippers were provided. Enjoyed my flight. Will fly Korean Airlines again if I have the chance."
Pros: "The crew performance"
Cons: "15 minute delay"
Pros: "food selection & crew courtesy"
Pros: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Pros: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Cons: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Pros: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!! Food was well prepared and tasted great. Will fly KAL every time I can"
Cons: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Pros: "we were attended 2 by the friendliest/courteous attendants....were fed 2X along the way and movies/music/games/drinks were free of charge also."
Pros: "Great service overall . Crew was very nice."
Cons: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Pros: "Our flight was delayed and we were accommodated by being put up in a great hotel in Seoul."
Cons: "Did not like that we reached our destination in Vietnam half a day late, since we had a wedding to attend. The vegetarian/vegan meal option was very bland. The hostesses I felt were a bit sexist, perhaps due to being Korean. I asked for a glass of wine for myself and a whiskey on the rocks for my boyfriend. He was served a hefty glass 1st, and I was given my drink 2nd, which was a very small pour. I asked for more wine and was given only a tiny bit more."
Pros: "tye food was amazing!"
Pros: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Cons: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
Pros: "Everything like always"
Pros: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Pros: "From baggage check to arrival everything went smoothly."
Cons: "add low carb meal option please!"
Cons: "Seat cushion could have been softer"
Cons: "Less announcements to interrupt the entertainment."
Cons: "Movie catalog needs to be expanded"
Pros: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Cons: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Pros: "Clean and comfortable"
Pros: "Smooth boarding and smiley staff."
Cons: "No tv/ intertainment on the plane"
Cons: "Same as above"
Pros: "Food and Sitting Space"
Cons: "Not enough space to put my luggages"
Pros: "Not crowded"
Pros: "Services and respectful"
Cons: "Width of the seat for me was bit tight when in a flat bed position."
Pros: "It was OK. Time was the same as Asiana and Korea Air."
Cons: "I don't Japan airport."
Pros: "Enough room for relax, I love this one"
Pros: "Enough room for relax"
Pros: "Comfort... enough room for relax"
Pros: "The friendliness of the crews and the cleanliness of the rest rooms."
Cons: "The delay before taking off."
Cons: "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."
Cons: "meal choices"
Pros: "Generally the fligt was wonderful."
Cons: "Of course I had a correct USB cable for i ad, I can not chage it."
Pros: "Polite attendants"
Cons: "small leg room......"
Pros: "Love the staff, helpful and polite!"
Pros: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
Cons: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
Cons: "No foot rest=back pain"
Cons: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Cons: "Could not fall asleep as the chair would not recline enough"
Pros: "As long as I didn't fly on united"
Pros: "Excellent in every way"
Pros: "Everyone is super nice."
Pros: "Almost everthiny good job keep it up, excellent !"
Cons: "It was very warm on the plane."
Cons: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Pros: "I like the whole experience overall I would definitely Fly ANA again"
Cons: "I like the whole experience overall"
Pros: "Staff was nice and attentive"
Cons: "Uncomfortable seats. Don't recline. Could use more film choices."
Pros: "All good"
Pros: "Everyone was super polite"
Pros: "Everyone staff member was friendly and helpful. Dinner was great."
Cons: "The only thing I did not enjoy was breakfast . Selection was not great, we did not eat."
Cons: "We were delayed, but I can't say it was the airline's fault."
Pros: "The padding seems inadequate especially for medium and long hauls. It hurts sitting in the seats after 2 hours into the fight."
Pros: "Great assistance to elderly"
Cons: "Nothing in particular"
Pros: "Checking in was very good. I was a wheel chair passenger and the attendants took good care of me."
Cons: "I did t like the breakfast option at all. It was either eggs or fried noodles. I don't think that was an option at all."
Cons: "Again, it was a rough landing."
Cons: "There was absolutely no wifi even though it was advertised as a flight with wifi. Would not have minded if it was a short flight, however, flying from Asia to North America is always a long flight."
Pros: "Great food. Nice seat. Easy check in. Nice crew"
Cons: "The guy behind me could have blown his nose instead of sniffing the whole flight"
Pros: "Seat was comfortable and food was nice."
Cons: "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
Pros: "That’s be ok"
Pros: "Good food and friendly crew."
Pros: "The seat was comfortable. The crew was very nice."
Cons: "Keep doing the same. Cost is not always the most important."
Cons: "They didn’t have tv music videos like air canada"
Pros: "The crew and food was great. The legroom not so great."
Cons: "First time on Eva air this trip. They did a fine, fine job. Cost was competitive and it was a very comfortable trip."
Pros: "loved it"
Cons: "This is twice that we land On-Time and then sit on the tarmac waiting for Something! Before gating. WTF Pearson ?!"
Cons: "It’ was awesome"
Pros: "The crew was great"
Pros: "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
Cons: "Boarding time always seem to slip a few minutes lately."
Pros: "Economy very comfortable. Flight attendants gracious and accomodating. Lots of entertainment options. I dreaded this long flight but it could not have been more pleasant. Even the food was good! We were offered drinks about once an hour which I really appreciate."
Pros: "I was thankful to have an empty seat next to me so J had more space. The crew was very friendly and service was prompt."
Cons: "The low fat dinner was pretty bland. Also, the seats did not really recline"
Pros: "The specifically enjoy the 1st class treatment and excellent foods served by the flight attendants. By pure coincident, a passenger fainted near me, I was able to see the professionalism displayed by the flight attendents."
Pros: "Everything was very well organized and efficient. Plus the prices were so cheap! :)"
Cons: "Everything was great."
Cons: "I don’t understand why flights don’t board from the back to the front. People at the back have to get past the ones in front still in the aisles to get to their seats."
Pros: "Good food, lots of space, clean plane and friendly flight attendants. I would definitely fly with them again."
Cons: "The flight from toronto to taiwan is very lengthy. On the return flight i ran out of things to watch on the in flight entertainment system."
Pros: "service is good"
Pros: "Their performance were great!"
Cons: "No bad experience encountered. Everything went smooth."
Pros: "Everything is perfect"
Cons: "VERY LONG LINES AT BKK AIRPORT, IF I WAS NOT SMART AND FAST I WOULD HAVE MISSED MY FLIGHT. LINES WERE TERRIBLY LONG AND I HAD TO CUT IN FRONT OF ABOUT 8,000 PEOPLE TO AVOID MISSING MY FLIGHT."
Pros: "All Attendants on my side was nice smile and gave excellent service Keep all area clean"
Cons: "No cup noodles lol"
Pros: "Good Service"
Cons: "It had a delay, but not too bad"
Pros: "Staff was very helpful. They went above and beyond."
Pros: "Very satisfied,"
Pros: "I like the food. And also the great crew! very nice and always smiling."
Pros: "Seat is wide enough"
Cons: "Some crews are stress as I could see it in their facial expression"
Pros: "The flight and ground crew were all very nice. They are very professional AND nice. The amenities in the plane even in economy is great! Thanks for the toothbrush you provided!!! The food was great as well. My vegetarian kids loved the food! And I love the Sanrio theme!!! Brings back my childhood!"
Pros: "I like how they offer different varieties of entertainment on board music, movies, games etc. Amenities for economy class not that bad'"
Cons: "Limited food choices"
Cons: "We nearly dehydrated during the trip. We're EXTREMELY skimpy on drinks. Had to ask 3x before I'd get something"
Pros: "Aside from the slight delay, the trip was very comfortable"
Pros: "Entertainment system was nice."
Cons: "Seats not comfortable. Staff not friendly."
Cons: "Crew are rude"
Pros: "Flight was good but my luggage was mishandled. The top part of my suitcase was ripped off. Some stuff inside with was damaged."
Pros: "It was ok"
Pros: "Flight Attendants were incredibly efficient while still being nice and polite."
Pros: "easy helpful checking,boarding and clean plants with meal service. On time helpful stewardess and friendly approach"
Cons: "Meals basic but food and wine free, no entertainment on board"
Pros: "EVA airline is the second time I traveled between Toronto and Hong Kong. Its excellence service, which says all, is persistent."
Cons: "Don't understand why they would not give me airmail on my United Mileage Plus last time, and did not give me airmail from Toronto to Taipei this time, The trip from Hong Kong to Toronto is yet awaiting."
Pros: "Everything is good. Overall we had a better experience comparing KUL to TPE."
Pros: "Newer plane and good service"
Pros: "Staff were very nice and checked in on passengers often."
Pros: "Service was good, very attentive staff"
Cons: "Late boarding almost 35 minutes and more than an hour late arriving"
Pros: "When I had asked/requested at the time of booking and boarding to NOT be seated at the emergency exit, and in the end had received that seating, the crew was able to move us to an open few seats at the back of the plane. that was much appreciated. The crew asked my permission to open my kosher meal each time and that I appreciated."
Cons: "I did not like that after several times asking to Not be seated in the emergency exit that I still ended up with that seating. The inflight entertainment was poor at best. The movies were mostly old, and limited for english speaking on a 13 hour flight. My kosher meal was mostly frozen, every time I was given a meal, the drink, the bread the cake the bean salad, all frozen. The only part that wasn't icy was the part the crew heated up for me."
Pros: "Kosher meal was excellent. Food was fresh and tasty. A great variety. My favourite food I have had yet on an airplane."
Cons: "Limited entertainment, again, I had watched most of the English movie on the flight to Taipei as there were so few. It was disappointing to not have more to choose from in English."
Pros: "Seats were comfortable and crew was great"
Cons: "While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming."
Pros: "Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant."
Cons: "Food wasn't overly great."
Pros: "Great crew. Very polite."
Cons: "Overcrowded plane. Uncomfortable seats. No room to move around."
Pros: "They were very supportive.. Thanks."
Pros: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"
Cons: "I booked thriugh justfly.com and there was an error with the name on the tocket. I was charged 300 dollars to cancel with emerites and then 150 to cancel with Justfly.com and then had to buy a new ticket the day before my flight. I lost a lot of money, was unable to talk to good customer service."
Pros: "Great value"
Cons: "Thank you so much Emirates airline you are the best"
Cons: "Emirates could do better!"
Pros: "Hotel stay on your long hold"
Cons: "Needs to improve in all sections"
Pros: "The crew was awesome, seating is never comfortable for a long flight."
Cons: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."
Cons: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
Cons: "Nothing as such"
Cons: "Service, seats in bad shape, screen not working, ......"
Cons: "Baggage claim in Newark horrible and slow. Not the brightest people here."
Cons: "I was sitting in emergency exit so i will not complain of small seats"
Pros: "10 out of 10. excellent. 5 stars."
Pros: "Every things"
Pros: "Every thing"
Cons: "No comment"
Pros: "The AIC technology"
Cons: "We was late in departure Very baD crew Very small meals its like a snack I thought Emirates airline is the best but i changed my mind !!! Sadly"
Pros: "Loved the leg room, very friendly staff, the cabin was a nice temperature."
Cons: "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."
Cons: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Cons: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."
Pros: "I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)"
Cons: "Nothing comes to mind."
Pros: "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
Cons: "Nothing. Emirates are the best!"
Pros: "The excellent service and the very attentive cabin crews."
Pros: "I travel with a lot of airlines but this time Traveling with Emirates airline is completely different such as accommodation transportation everything awesome."
Pros: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Cons: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Pros: "The individual were uniform polite and professional, even in the economy section of the craft which is not always the case in some airlines. Boarding and deplaning via two entry / access points; something all airlines should seek to do."
Cons: "Things like the plane layout which focuses on maximizing seating space over common space like toilets (not enough) and cross craft aisles so crew and passengers could do more than just one thing at a time; issues the crew had nothing to do with. Rather plane designers being pushed to maximize seats over all else."
Pros: "The delay was too long and disorganized."
Cons: "Boarding of gate A20 location in Dubai"
Pros: "A380 is spacious"
Cons: "my seat (head) was broken"
Cons: "I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards"
Pros: "Good Price with on first priority"
Pros: "The plane was not full and I had three seats to myself, so my very positive review is not totally fair. However, on a relative basis in comparison to other airlines, Emirates is the best on which I have flown."
Pros: "Quick online check-in and bag drop-off at the airport. Friendly cabin crew. Juices etc. offered in between meal/snacks"
Cons: "Delayed take-off from Singapore once we had boarded-an hour just waiting to taxi. Delayed landing at Dubai due to volume of air traffic. This meant a very quick transfer to the London flight and no helpful assistance from cabin crew even though I asked for assistance, I had to hail a buggy down at the airport otherwise we would not have made it to our flight as I would not have been able to walk that far in the time available. If the flight had landed on time then there would not have been a problem."
Cons: "1. I had put in a request for vegetarian meals, but my request was ignored. At meal time, I was given a choice between chicken and lamb. I again asked for vegetarian, and was told they didn't have any. The white guy in the next row asked for the same, and it magically appeared. The attendant noticed my shocked stare and then gave me a veggie meal too. 2. On a 16 hour flight, our tv screens didn't work. None of the attendants even came by to check, even after repeatedl requests. 3. My 6 and 9 year old kids would like to know why they didn't get any of the courtesy toys/coloring books that were given to other similar age kids. I don't want to tell them it was due to their skin color. 4. Even a request for water turned into a tug of war after we had waited for almost 20 minutes. I finally poured it out myself."
Cons: "Flights are always good but back office staff is always careless not to bother any complaints or never solved any complaints they do not care of customer bcoz they have business thier is no other airline right now but in future may be they loose customer like me"
Pros: "The hygiene kits that they offer! They are awesome and very much appreciated."
Cons: "I would have loved some Classic Anime(Japanese cartoon)Movies or cartoon series on the ICE system."
Pros: "Overall the service and food was nice."
Cons: "I was not able to recline my seat, so did my daughter. This happened for the first time with Emirates. It was a 16 hrs flight and gave me back ache since the passenger in front kept his seat reclined all the time. it gave me less leg room as well."
Cons: "The crew wasn't very responsive"
Pros: "I cancelled the flight 6 hours after booking. The travel agency changed me $50 per passenger. The agent did not render any service whatsoever, but stole $100 from my visa card."
Cons: "Bathrooms were dirty. Didn't get the Muslim meals that I ordered."
Cons: "The technical problem with flight from Dubai to Dulles could have been resolved before boarding the flight. Crew could have been more clear on how much longer it would take to resolve the problem before and not after boarding the flight."
Cons: "See above comments."
Pros: "The extra seating space - made the long journey A bit more bearable and relaxing."
Pros: "You get great service even when sitting on economic class. The food was very good and the crew was cordious, polite and very professional and accomodating."
Cons: "The boarding process was slow but might had to do with the fact that there wereseveral families with children."
Cons: "Terrible food . Eco seats tighter than any other airline . Cattle style ."
Airlines flying from Tokyo to Toronto have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tokyo to Toronto
Masks required on board, masks provided on flights from Tokyo to Toronto
Social distancing seating
Middle seats unavailable to book on flights from Tokyo to Toronto
Testing for antibodies, testing for symptoms for flights from Tokyo to Toronto
Waiving of change fees. Search flexible flights from Tokyo to Toronto