Canceled flights and delays
Canceled flights and delays
Boarded and left an hour late with no apology or explanatjon
They pulled the food and beverage service twice for turbulence that never appeared so the food was cold/disgusting by the time it was served and I was parched. Same outdated plane. Movie was hard to see on the tv screens. Unclear direction from staff on departation form.
avianca change the day off fly and miss hotel and excurcion and nobady refaund noting i lost all
Everything was perfect
Food service, upgrade, and leg room
Flying with Aeromexico to Mexico City was great! This airline is always good and of course it didn't disappoint me this time. The flight was nice and smooth, the airplane very modern and nicely equipped, it had a vast variety of movies available, nice food, nice timing, friendly staff, punctual arrival to the destination, smooth landing, etc. Everything was great!
I was seated next to the toilets at the rear of the aircraft and I didn't like that seat. Guys, you really need to do something about this, because during the whole flight I had people standing next to me while queuing to go to the toilets. So, I was 12 hours with people next to my seat, watching me all the time and pushing the back of my seat while they made their way through the queue waiting for their turn to go to the toilet. Terrible situation having people queuing next to my seat and hearing the flushing sounds the whole flight.
a crew member was extremely rude and yield at us because we got confused with custom’s paper work and eventhough she saw we were there filling it out again she told her coworker to close the flight with out us and nobody did or tried to help I would never recommend, if I could rate no stars for bording and crew I would do it
Food quality was poor changed to smaller plane st last minute and had to get seats reassigned, no gin on the plane. Flight was delayed , your website was slow and could not do check in over the web, when I️ got to the counter 3 hours before my flight I️ was still delayed because I️ couldn’t do an online check in. Made it to the gate with one hour to spare but don’t think you should penalize people because of your own issues
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