Find cheap flights from Tuscany to Quebec

Pros: "Delay with boarding"

Cons: "Excelente"

Pros: "quick easy flight"
Cons: "sockets to charge electronics"

Cons: "It was fabulous as always! Thank you. I love Delta!"

Cons: "Nothing"

Pros: "pilot was great... made the landing at key west seem easy!"
Cons: "Flight attendants seemed to really like their jobs!"

Pros: "Flight and crew were wonderful. Perfectly smooth landing!"
Cons: "I really wonder about the boarding procedure... isn't "back to front" more efficient? What is this Comfort +, Main Cabin 1, Main Cabin 2, Basic thing? Is that supposed to make you feel better because you paid for a seat selection?!"

Cons: "being on time"

Pros: "we could not get a seat until we arrived at the airport."

Pros: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Cons: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."

Pros: "N/A"
Cons: "N/A"

Cons: "Food. Phone charging at seat, entertainment screen."

Cons: "The flight attendant did not want to be there."

Pros: "the entertainment choices were adequate"
Cons: "More efficient deplanning. It took us 40 minutes to get off the plane after it landed"

Cons: "Slow WiFi"

Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."

Pros: "I was in Comfort+ so there was a bit more leg room than standard economy"
Cons: "Even with Comfort+ things are tight."

Pros: "Nothing"
Cons: "Not enough legroom to make any flight enjoyable."

Pros: "On time"

Cons: "I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight."

Pros: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."

Pros: "Friendliness of attendants. Quality of snacks."
Cons: "Hip room. Leg room."

Cons: "I was first in line for a 1st class upgrade. They didn’t upgrade me but when I got on the plane, the flight attendant randomly asked someone if they wanted to move to 1st class because of an open sest"

Pros: "The flight was fine"
Cons: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"

Cons: "The flight attendants weee rude, and no bar service"

Pros: "It's a rather short flight. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) to make you happy prior to departure."
Cons: "No food, snacks are okay though so this is a wash considering it was a short flight. Sky priority bagging ... doesn't matter. We saw several other bags get unloaded along with ours. No Delta lounge at the destination (RNO)"

Pros: "Although boarding began late, it was efficient and we left on time."
Cons: "Even a 29 dollar Comfort Plus seat had very little legroom."

Pros: "After flight was cancelled, rebooking was easy and quick on the app."
Cons: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."

Pros: "Due to strong tailwinds, the flight arrived nearly an hour earlier."

Pros: "it was easy to navigate ."

Cons: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."

Cons: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."

Cons: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."

Cons: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."

Pros: "Plane was clean, attendants were friendly, and food was fine."
Cons: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."

Pros: "Clean and good size sears"
Cons: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."

Pros: "Good Snacks, crew is friendly, toilet was clean and we arrived on time"
Cons: "Nothing"

Pros: "Nothing"
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."

Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"

Pros: "entertainment services"
Cons: "legroom"

Pros: "Friendly staff/ comfortable seating."

Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."

Cons: "delayed 2+ hours due to runway maintenance. You'd think those things would be better planned..."

Cons: "Almost everything"

Pros: "I liked the croissants they gave us."
Cons: "it was a small, older plane, so it wasn't very comfy and had no entertainment options. it was a short trip though, so not a huge deal. we were also stuck on the runway for a long time before it was our turn to take off, which is never fun."

Pros: "On time, clean plane, friendly service."
Cons: "The plane flew at a low altitude, which felt odd, but I am not a pilot and while I fly a lot commercially, I know that this short hop over open water probably has reasons for not going up to 30,000 feet. The fligh was smooth and the discomfort was based only on my comparison of this flight to longer, trans-Atlantic flights."

Pros: "Gate agent arranged flight via Salt Lake City and also gave me $15 lunch coupon for my troubles. She was awesome!"
Cons: "Dealing with West Jet to refund a mistake on the ticket purchase."

Pros: "Friendly service. On-time."
Cons: "No tv's in airplane."

Cons: "Too many travelers on the same flight, but I know its the day before thanksgiving so its the way it is."

Pros: "The crew was kind."
Cons: "The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5."

Pros: "Nothing,really other than the fact that it Got us home."
Cons: "At least offer water. There was no service whatsoever"

Pros: "Crew amazing!!!"
Cons: "Better maybe in giving drinks every once in a while like they use to."

Cons: "That flight for 2.5 hrs is way to tight. An hour, hour and a half... OK. But 2.5 hrs on a packed flight was uncomfortable"

Cons: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."

Cons: "Not delayed"

Pros: "Great attend ants"

Pros: "Crew was great!"
Cons: "I'm a frequent flyer with AA; it's very dissapointing that I have missed my connections with AA about 60% of the time this year. I don't know what's going on with the airline, but it seems they are falling behind the curve in terms of punctuality. Seriously thinking about changing airlines."

Pros: "Crew was great."
Cons: "Airplane didn't have any AC and was very old and dirty."

Cons: "We stay stuck in PVR"

Cons: "service, flight delayed over 2 hours, missed connections, missed a whole day in europe"

Cons: "you didn't respond and we were unable to take the flight."

Cons: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."

Pros: "Easy boarding, flight on time, friendly creew"
Cons: "old plane with seat not confortable for a 3h flight"

Cons: "i wasnt able to select a seat when I checked in. they couldn't give me a better seat before bording and the fact that Im the one approaching then to have a seat selection, no one called my name."

Cons: "Overheads slammed full."

Pros: "Smooth"

Pros: "The seats are roomier than British Airways"
Cons: "One surly flight attendant-generally obnoxious to the passengers."

Cons: "Non-availability of wheelchair at London."

Pros: "Landing in my city"
Cons: "The fact that I was delayed twice, given false information, had to wait to board because a flight attendant was late for her shift and then had to run from terminal to terminal to find my flight on my own because no representative could help me or show up."

Pros: "Crew was friendly- organized everything well as far as getting everyone seated quickly and handing out refreshments"
Cons: "Very little leg room for anyone over five feet six inches! Happy to be 5’2” for a change!"

Pros: "The crew was very polite and cordial throughout the entire process."

Pros: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"

Pros: "Easy, smooth."

Pros: "Í like al the fligth ."

Pros: "nice people taking care of us during the flight"
Cons: "in Miami, had to change gate 2 times, from D38 to E9,than to D7."

Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."

Pros: "Quick short flight efficient, got from A to B for the same comfort for the price I paid so I’m happy"

Cons: "Finding checked luggage at philadelphia airport. Inadequate signs and helpful people. It was very hard on my wife who is disabled to walk to the luggage carousel and we didnt see anyone who could help with disabilities."

Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"

Cons: "Delay seats."

Cons: "Horrible long delays."

Cons: "It was cancelled"

Pros: "Everything was on time!"

Cons: "The self check in kiosk in PHL The man working on 6/5/17 priority- First class was a total jerk. He sent me to a different desk, despite my having upgraded to 1st Class, and all his kiosk computer check in stations were EMPTY."

Pros: "Friendly people, seemingly short flight, as I slept part of the way. A lot quicker than driving from upstate New York."
Cons: "Again, hard to hear announcements, and I was unaware that non-alcoholic beverages were complimentary. Ride was a little rough, awakening me numerous times"

Cons: "i didn't like my seat 8c with no room to put stuff under the seat in front because there was no seat in front and its like theres even less leg room than a normal seat bc crew going up and down the aisle i had to really squeeze in"

Pros: "mango juice and soft blankets"
Cons: "too much time between meals"

Pros: "The plane size and the individual monitors on each seat."
Cons: "Some of the attendants didn't seem to know what they were doing."

Pros: "Pleasant staff. Easy on/off."

Pros: "Entertainment"
Cons: "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."

Pros: "The only thing to like was arriving on time."
Cons: "Paid extra for priority boarding, that was a mistake. We got boarding group one but by the time all the families with kids, first class, and frequent flyers went ahead of us they called all remaining groups together. Forget about overhead space left over, we had to gate check carry on. Seats were very uncomfortable, no room under the seat because of a big metal box for power outlets. No leg room, sat shoulders and thighs touching with neighbors. No meal service, just drinks and pretzels, luckily we ate before departure. Never again!"

Cons: "Service was great but seating was cramped and uncomfortable, entertainment system was massively out of date, and no power outlets were available. Nickel and diming for extra (proper?) legroom was not appreciated."

Pros: "Boarding was swift. Gate staff was friendly."
Cons: "Phone charging stations at gate were down at every gate in the terminal. We waited nearly 45 minutes on the plane at the gate for a "flight attendant that is going to hitch a ride to make a flight from San Diego to Charlotte." This was obnoxious! We waited for almost as long as the flight was scheduled to take. Poor form."

Pros: "Crew was great"
Cons: "For price paid, service and treatment not comensurate expense. Boarding system seems arbitrary to seat booked. Had window seat but middle and aisle seat boarded first...doesn't make sense."

Pros: "The plane has improved greatly with their comfort and leg space"
Cons: "With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour."

Pros: "Everything"

Pros: "Quick flight."
Cons: "Crew was rude and illogical."

Pros: "Not applicable"
Cons: "American Airlines moved the flight gate numerous times with little or no announcement. Airplane was dirty, had a foul smell, engine sounded horrible and there was very little room."

Pros: "I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer."
Cons: "Pleace call 666 394 865"

Pros: "New plane, great seating."
Cons: "Food should be tastier and boarding should be more efficient and on time."

Pros: ":("
Cons: ":("

Pros: "The staff"
Cons: "Providing more drinks and beverages"

Pros: "THE FLIGHT WAS PLEASANT"
Cons: "I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!"

Pros: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Cons: "Better flight attendants who know how to help. Never TAP again!!"

Pros: "Plane was clean & crew were kind"

Pros: "The overall experience was great"
Cons: "It was indeed a good experience"

Pros: "Overhead luggage space"
Cons: "Entertainment pretty bad. Boarding very disorganized, takes way to long, getting on and off. had to show Passport and boarding pass way too many times, inefficient. Seat was more spacious than going, but not much padding for long flight. No air control No safety demos"

Pros: "nothing"
Cons: "Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, I lost the money, the passenger did not fly, and no refund was issued. This is the first time I ever heard of such BS. Not happy, very disappointed"

Pros: "Friendly staff"
Cons: "One of my checked bags never arrived. It has been a week and I still don't have my bag."

Cons: "Unruly boarding lines. Plane late .flight attendant less than friendly"

Pros: "The crew was personable and was kind at the transfer desk in Lisbon."
Cons: "No USB hole, flight was so delayed that I missed my connection. I like JetBlue better than TAP."

Pros: "The fact that it was a direct flight."
Cons: "First of all, I would like to start by saying that I flight with TAP very often. I guess you can check on your system. I had good experiences in the past and actually recommeded to friends/family. I hope this flight was an exception. A few things were not that good this time. 1) First of all, the online check-in wasn't working until a few hours before the flight, and I didn't even give me the option to choose my seat. Once in the plane, I noticed plenty of empty seats in several areas of the plane. I could have had a much better seat. Also, the fact that the price of the luggage in the ticket is not included is insane! They let you know right at the boarding area. Another 100 plus dollars in addition to the 1,6000 that I paid for the ticket. Incredible!! And they only gave us 15 dollars voucher!! 2) There was a 2 hours delay due to a storm in the south of the USA. Although I am fully understandable with the fact that this situation is out of hands for the TAP company, is it in their hands the care and wellbeing of their passengers. As previoulsy stated, I received a 15 dollars voucher to use becasue of the delay. At any airport, for any decent meal, you will pay a minimum of 25-30 dollars. All items are more expensive. While waiting in the gate to board, we were not offered with snacks, water, etc.. additionally, no announements or updates at all. 3) I had a very uncofortable situation with one of the filght attenders. Male, very tall, dark hair and dark skin. When distributing dinner, I found the way he approached me very disrespectul, ironic and dismissive. ZERO customer services and he is actually the face of TAP in these planes. Unaceptable. I have to look all the way up to him, he wouldn't make an effort to band a bit (of course, not completely) to at least try to hear what I was saying. He was requesting me to speak loud but he would not make a minimum effort to get close to me. His demeanor and attitude made me feel very upsted... abuse of power... to the pooint that I ended up not taking the meal. No manners at all. He should understand that after hours of waiting (check-in usual time plus the 2 hours delay) we were all very tired. Particularly at that timeof the day. Some of us where up for since earlyi in the moring and you could tell that most of the passengers were exhausted. The second we got into our seat, we all used our blankets and try to sleep. He was not empathetic or councious about that. I felt very uncomfortable. Both of the girls that were also in the back area of the plane, were also lacking manners and customer services. I don't know.. other times was much better."

Pros: "The fact that I made my flight."
Cons: "In incompetence of the clerk that checked me in, and the fact that I was thrice charged for my bag, because he didn’t know how to use the computer."

Pros: "Prompt and courteous"
Cons: "Not enough leg room, just not enough space al the way around to be comfortable."

Pros: "Excelent fly! No deley! Excelent crew! Good food!"

Pros: "We had comfort seats and I liked that because of the space you have, 2 simple meals and they served water in between the meals I will fly TAP again"
Cons: "Entertainment is okay, poor sound, and the quality of the screen was so so,"

Cons: "Seats are very tight had more room on earlier jet blue flight"

Pros: "All good. No complaints."
Cons: "$40 charge for carry on."

Cons: "The food was not available for the business class passengers and we had to take it from economy."

Cons: "The space/seat size was very limited"

Pros: "Ability to see a bit of Lisbon on the way"
Cons: "Baggage charges that were not shown anywhere on the website. A nasty surprise when we checked luggage. Lost wallet on plane and customer service was unhelpful."

Cons: "I was told at the check in that my bags are NOT paid for...when I booked the tickets on line there was no mention of any additional charges, or option to purchase baggage"

Cons: "Same as inbound flight"

Cons: "The delay on the take off"

Cons: "Their short flight from Frankfurt to Lisbon was not that comfortable. Seats were thin, close together. My knees were jammed against the seat in front of me. Glad the international flight was more comfortable. Somehow we did not get the memo that there was a 0 baggage allowance for an international flight. Most give 1 or two bags free. So when we had to pay 80 euros for each bag it started off our trip with TAP a lot disappointed. We still have to fly back and we can go online and pay before hand and get it for 45 euros each. Increased out ticket prices by 205 euros. Will make me take a second thought before I book with TAP again."

Cons: "The seats did not recline. It was impossible to get comfortable enough to sleep any at all, even though it was an overnight flight. It was also the first intercontinental flight I have ever taken which offered no entertainment whatsoever. I really don't understand why TAP used a plane with non-reclining seats for a five-hour overnight flight."

Cons: "Flight Washington delayed. Airport about closes upon Arrival!"

Cons: "Flight Washington late."

Cons: "Their 11 hours flight converted to 2 days flight with long waiting time between the flights. They also lost my baggage and there was no organization process in the airport as well as they couldn't resolve any problems related to their flight."

Cons: "Having to wait 3 hours in Lisbon airport after airline failed to hold our ny flight leg. Needed to stay overnight and be rebooked. Customer service lines in Lisbon worst I have seen in over 30 years of flying"

Pros: "The crew is always professional and keeps you informed of what changes there are."

Pros: "El personal amable."
Cons: "La calidad del entretenimiento, pésimo. Calidad de sonido y video. Los asientos no tiene para cargar los aparatos. Adicionalmente, no llego un paquete que embarcamos en Madrid con conexión en Lisboa."

Cons: "Second half of flight was very rough"

Cons: "bought a business class upgrade -- no extra leg space, no larger seats, were out of vegetarian option"

Pros: "It was s a good value especially as a Star Alliance Gold flyer."
Cons: "No vegetarian option for sandwich snack."

Pros: "Both meals very nice. Crew members pleasant"
Cons: "Food served a bit late"

Pros: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Cons: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"

Cons: "Oph, I wish I had better things to say about this airline! The person who signed us in for our first flight did so as a "no show" (we didn't know this at the time). That flight was delayed (they didn't have enough room in the plane for luggage and were scrambling to put things below). Once we arrived in at our second location, we sprinted through the airport but arrived at our gate with 10 minutes to spare only to be told that the entire flight was full and that we were not able to board. We asked- how this was possible? We are here on time, we have booked our tickets months ahead of time, and there is no one else here at the gate... it made absolutely no sense. All the staff people did was shrug their shoulders and said that they couldn't help us and that we had to go to the transfer station. My friend and I were upset- by missing our flight we were losing our last night in Barcelona, seeing our friends, etc. before heading back to the United States. Once we got to the transfer station, we were even more confused and upset however, because the staff person there told us that in fact our seats were available and that there was no reason why were not allowed on the flight. However, she shrugged her shoulders and told her that there was nothing that she could do. She offered us a $10 meal card, booked us for the next flight 3 hours later (which put us in Barcelona late at night, way too late to see the city or our friends), and offered us absolutely no help in getting a refund. We asked to see the supervisor and after waiting another half an hour he came out and told us the story about how the staff person in Marrakesh put us as "no shows." This was a complete system failure, however he offered us no refund, no support, beyond telling us to go on the website and filling out a form. Once we got internet, we tried to get to the form- link broken. We called the help line, and after waiting another 20 minutes, we got connected to a woman who said that she couldn't help us- we had to go to the transfer service desk and fill out a paper form there or the electronic contact form. It seemed that every person had been well trained in how to pass clients from one system to another, to see if we would get too tired to file our complaints. No one has taken responsibility for this abysmal failure of the system, no one has apologized, and no one has offered any reimbursement beyond a meal ticket. I highly recommended that people pay an extra $20 for an airline where people are properly trained in how to use their computer systems, where they won't lie to your face, and where they may have a system where complaints and be properly filed and responded to. I have no idea how TAP Portugal is still in business."

Cons: "Terrible food, old plane, ticket fare very expensive. TAP never more."

Pros: "They did beautiful jap thank you so much for your service ."

Pros: "I only liked the price of the fare....everything else matched the price of the fare. Cheap and bad."
Cons: "First of all I fly all the time at least once a week. This is my first time experiencing roaches on an aircraft!. I tried calling someone but I was looked at and ignored because I wanted to ask top change seats. I didnt want to cause a scene and affect the airlines reputation with people freaking out or feeling uncomfortable so I just moved to another aisle. Service very mediocre and plane was old."

Pros: "Not much"
Cons: "Very unorganized"

Pros: "Comfort And good service"
Cons: "Nothing"

Pros: "Great airline, great service, great staff. Great flight!"

Cons: "Less meat in the food, please. I somehow missed the opportunity to request a vegetarian meal, but many other airlines offer at least one vegetarian entree option (e.g., pasta)."

Pros: "As noted above"

Pros: "Good in every way"

Pros: "Primera vez que viajo con ellos, mi hice y la verdad que quedamos gratamente impacta dos! La atención excelente, inclusive nos habían dado en Zurich los puestos separados ( viajábamos mi esposo y yo) y sin decir nada, nos llamaron y nos cambiaron de puesto , para estar juntos, la comida excelente y la atención del personal impecable!!el"
Cons: "El vuelo Lisboa a Milán y el de Zurich a Lisboa, no tuvieron la misma calidad, ni de avión ni de atención...pero a Miami excelente!!"

Pros: "Nothing"
Cons: "The food, the entertainment"

Pros: "I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member."
Cons: "Applying the rules and respect my skyteam elite plus membership."

Pros: "The crew was not grntle"

Pros: "Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner."
Cons: "Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times."

Pros: "on time departure and arrival"
Cons: "price for baggage, water is only “service” on board"

Pros: "The site was convenient and comfetable"
Cons: "Food"

Pros: "the flight was on time"
Cons: "for sure the seats, the screens and bathrooms. the plane was so old!"

Cons: "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."

Pros: "Very new and clean plane."
Cons: "Nothing it was all good."

Pros: "On time and complimentary drink"

Cons: "It was delayed by 4 hours"

Cons: "Alitalia is the worst airline company"

Pros: "Good service"
Cons: "Disorganized confusing boarding process, tight seats in coach."

Pros: "good onboard service"
Cons: "the business class wasnt really so good to my expectation."

Pros: "All good.."

Pros: "short peaceful ride. Not much food could be served."
Cons: "Really bad boarding controll, contributing to grumpy patrons. Just poor management and efficiency created by the airlines with a last minute gate change, but in addition, the personnel were irratable and not well motivated or trained to manage the crowd."

Pros: "Comfortable seats"
Cons: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Pros: "I liked very muche the flights time table."
Cons: "I have nothing to add hear."

Pros: "Muffin distribution and the cushion"
Cons: "There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting."

Pros: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Cons: "Not being served a hot drink inflight. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Pros: "legroom and quick"

Pros: "They had drinks"

Cons: "My flight cancelled. I waited 3hours in the flight. They said they provide the bus instead of flight. Now, I waiting 2 hours for they provide bus."

Cons: "SHOULD HAVE BEEN WARNED THAT THE IMMIGRATION TOOK LONGER THAN EXPECTED BECAUSE OF THE QUEUE."

Cons: "Alitalia made me pay 50 Euros for my bag although I am traveling on the same day with them internationally, in less than 3 hours. They said that because I had two separate tickets they couldn't waive the fee. they have just lost a customer."

Cons: "Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!"

Cons: "The flight departed one hour late."

Pros: "In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly."
Cons: "We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess."

Pros: "Everything else was excellent."
Cons: "There was no entertainment on this flight"

Cons: "food"

Cons: "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."

Pros: "Friendly staff"
Cons: "No free food, even drinks need to be paid."

Cons: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."

Cons: "Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low"

Pros: "pretty comfort seats, and they give u a neck pillow!"

Pros: "Plane in good condition with more than average roominess in economy class with accommodating crew, decent food, and entertainment."
Cons: "In Italy Alitalia was difficult to contact and failed to provide timely and complete information about changes to check in procedures, e-ticket number, and flight identification number changes. Web site clunky at best and telephone tree info all in Italian only. When I tried to check in on line only message was of a "problem" with the ticket. No way to get info even at airport until shortly before flight. Flight departed one hour late. My wife's foot room impeded by electronic control box under seat in front of her. In short, back office and online services poor but flight and plane ok. None the less, will not use Alitalia again due to back office problems."

Cons: "I tried to talk with the service desk to change my flight before the flight and the service team could not help me out because only the service desk outside security could look up other fights. I find this hard to believe and a little ridiculous that AirItalia would make their customers run around inside and outside security to switch flights. We live in a day of technology and have computers for a reason. There shouldn't be an issue why other flights can be looked up from only one computer. In addition, we boarded the plane and then we waited on the tarmac for 2 hours waiting to leave. The air was turned off and it was hot and stuffy inside the plane."

Pros: "Nothing Flight was 40 minutes late, terrible communication at the airport."
Cons: "There is probably more legroom and better service on RyanAir."

Pros: "The seats are bigger than in other airlines! Good space."
Cons: "The crew disappeared, they would not come when they were called. They were too busy fighting with each other."

Pros: "Crew was nice and seat comfy"
Cons: "They should upgrade their intartainment system"

Pros: "The crew was great. Very attentive"
Cons: "No entertainment. Food was ok. Seats not comfortable for business class."

Cons: "Seats are to tied , Unprofessional service"

Cons: "Missed a day of work"

Cons: "Very small seats and too warm!"

Pros: "Check-in was great both coming and going."
Cons: "Food was easily the worst I've ever had. Staff were courteous but not friendly on board. Boarding in Rome was a free for all. Seats were extremely cramped. Bathrooms were not kept clean. The coup de grace, probably not Alitalia's fault, but JFK"s , we sat on the terminal after we landed for 45 minutes waiting for a place to park the plane."

Pros: "The crew was very friendly and efficient."

Pros: "Price"
Cons: "Paid for upgrade comfort seats. Did not get them on the outbound flight ROM-TLV. They could not explain why we did get the seats and have not paid back the 80€ for the 2 seats. Had to fight for the comfort seats TLV-ROM. DO NOT LIKE ALITALIA!"

Cons: "Old airplane. No entertainment at all. The lugage remain in the airport and didn't arrive at destination."

Cons: "We were not able to print our boarding passes for our connecting flight in Berlin and thus were forced to check in again for our flight to Rome. The system did not have the update and we were forced to wait over an hour with the agent. We nearly missed our flight."

Pros: "Love the friendly crew and the great food and service"