|Flights Arrive in||Toronto|
|Flights Depart from||United Arab Emirates|
|Flight Price||C$ 1138|
|Airlines||Ukraine Intl Air, Ethiopian Air, British Airways, Egypt Air, China Eastern, Alitalia, KLM, Etihad Airways, Delta, SWISS, Turkish Airlines, Emirates, Lufthansa, Air France, Air Canada|
Pros: Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight.
Cons: Unfortunately, due to queue for anti-icing we were delayed.
Pros: Seat was ok Food was fine and the crew too.
Cons: The ground cree including yhe security were terrible Nasty and borderline unrasonable.
Cons: Boarding failed, everyone had to wait in a bus for 20min with -8 below zero temperature outside. The bus was standing with the doors open, the boarding crew did not provide any reason of that, the flight was late.
Cons: The flight was cancelled without firther notifications. I called UIF office 7 times and finally one of the reps was able to give me full information and reschedule my flight with other airlanes. In the airport I saw a bunch of people who came for their flight... which was cancelled. I received email about cancellation after I spoke with UIF reps. Never will reccomend or use this airline again
Pros: Flight was fine. No complaints there.
Cons: I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in.
Pros: Comfortable because the plane wasn't full.
Cons: Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies.
Pros: Good selection on inflight entertainment
Cons: Lack of food choices.
Pros: The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago.
Cons: The cabin was looking a little tired.
Cons: Was nice best
Pros: Crew was very nice, very helpful
Cons: 3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience
Cons: Generally, it was just good.
Pros: Crew was so nice and seats were comfortable
Pros: rebooked onto another flight due to missing connecting flight in london
Cons: Delayed, twice!
Cons: Premium economy amenities were outdated, specifically the seats. My tray table was unable to lie flat so food/drink kept sliding off. Quite unacceptable. I’ll fly American next time in premium economy, much better at the moment.
Pros: Service not bad, other then that not good
Cons: Straight flight is better then connecting
Pros: I liked the space you have on the seats the leg room is very good because I am a tall person with some airlines it’s very uncomfortable for me thanks.
Cons: Leg room, food, service from the cabin crew is fantastic just to say a few words. Fli
Cons: That I could check in online instead of the airport, to get to pick the seat I want, I was placed in an isle seat 2 rows before the end of the plane, right behind me the we only 2 seats row, and almost every single one that went to use the restroom had to bump into my chair in their way back
Pros: Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful
Cons: The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!
Cons: Everything ! It's just like Southwest Airlines
Cons: The crew except one were professional, food was afool, no one at the desk in China spoke Englight. No hotel was provided after flight transit hours had increased to 10. Never travel theough Vhina Eastern
Pros: Everything was good
Cons: Nothing, keep at it
Cons: Couldnt board plane because passport about to expired.i didnt know. I would love a full refund so I can go to Thailand in December and Vietnam in October.
Pros: all the crew are amazing.. it was good ,most of all safe sound
Cons: just wanna about the night kit. like toothbrush and toothpaste ,eye masks . the rest are better..
Pros: Very new and clean plane.
Cons: Nothing it was all good.
Pros: Crew was pleasant
Cons: Boarding started 20 minuets late
Pros: Crew was pleasant
Cons: Little hot on the plane
Pros: Good service
Cons: Disorganized confusing boarding process, tight seats in coach.
Cons: It was delayed by 4 hours
Pros: The crew was very nice
Cons: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.
Pros: Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport
Cons: No downsides at all
Pros: Seating is tight. The crew was great !
Cons: As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights.
Pros: The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)
Pros: Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none.
Cons: Transfer point needs upgrade.
Pros: Flight was on time and arrived a bit early. Seat was comfortable.
Cons: Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre.
Pros: I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious.
Cons: There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad.
Pros: The food was good.
Cons: The legroom was inadequate.
Pros: short lay over in Abudhabi. Flight was on time.
Cons: At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights.
Pros: I found the crews and their services good. Food served was tasty and healthy.
Cons: The seat layout wasnt good. In a Boeing 777-300ER generaly the seat layout is 3-3-3 in a row, where as in etihad aircraft it was 3-4-3 in the economy. Th seat was very congested for a long haul flight.
Pros: Flight attendant in first class was amazing.
Pros: WiFi and Entertainment
Cons: I booked a business class ticket through klm, but it was a delta code share flight. Delta was unable to locate me in their system, and I had to contact klm myself to straighten it out.
Cons: Healthier snacks instead of just candy and cookies... an apple for example would be great.
Cons: The gate was changed but it was not updated to the app. Many of us were waiting in the wrong gate until 10 mins before departure.
Cons: Swiss precision
Pros: A nice crew n my seat next to me was empty so I can sleep well...
Cons: Maybe give every passenger a bottle of water...
Pros: Baggage out fast Separate bus for 1st and business
Cons: Cabin was cold Seat not as comfortable as other business classes
Cons: Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip.
Pros: Awesome business class seat, or rather throne
Cons: Limited selection of movies
Cons: Not much leg room on economy class. 200 $ extra makes the trip better
Pros: The seat was somewhat comfortable. the inflight movie selection was far better than my flight between jfk and ist.
Cons: The overall crew/staff need to learn to improve their behavior and attitude towards their passengers.
Pros: Very professional and polite crew
Pros: Crew was good but could be better...timeing was very good.
Cons: Food, entertainment
Pros: Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member
Cons: Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member
Cons: Not to delay the flight for 2 hours !
Pros: The seating was comfortable with nice ambience.
Cons: The crew was polite in talking but arrogant in nature.
Pros: Hotel stay on your long hold
Cons: Needs to improve in all sections
Pros: Very friendly crew, and great entertainment options.
Cons: Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service.
Pros: Everything was outstanding
Cons: Nothinng really
Pros: Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price.
Cons: Entertainment system on LH flight was slow to react and frustrating.
Cons: Lufthansa is a bad airline. They are always late. Their service sucks.
Pros: The seat is not comfortable. although the plane was an A380, but the configuration is not as comfortable ASIANA.
Cons: The boarding process is so poorly organized : very very long lines, just a couple of gates for security. The worst I have ever seen is at the Frankfurt airport. It is so bad that I swear I would never fly Lufthansa again. Talking about German efficiency ... nil .
Pros: I’m so grateful for all the movies
Cons: Flight was delayed bc of Pakistan air space so I had to take 3 planes instead of 2
Cons: Boarding at CDG was awfully slow
Pros: great food, entertainment and seat comfort
Pros: Flight was delayed 4 hours with no explanation
Cons: Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me
Pros: The crew was friendly!
Cons: Once again no vegetarian options.
Pros: Fairly new plane... new and much improved entertainment system...
Cons: Air Canada not even offering a snack on a 3 hour flight now. Ridiculous.
Pros: The flight itself was fine and the crew was excellent. The boarding process was efficient.
Cons: My center seat, which was assigned, put me in an extremely uncomfortable position physically for the entire 14 hour flight. My two seatmates extended physically into my space, and minimal legroom meant by knees were pressed against the seat in front. I was not happy at the lack of seat choice.
Cons: The flight was fine, but the aircraft arrived 3 hours late. That’s a long wait.
Pros: gate crew had our small luggages checked-in even if there were tons of space available, flight crew chatted noisily hald the duraltion of the flight, video entertainment either kept crashing or playing the wrong episode, toilet had no water
Cons: overall service
Pros: Flight was on time. Helpful crew.
Cons: Poor food.
Pros: I loved visiting Kiev and the friendliness and sincerity of the Ukrainian people in general and the aircraft crew in particular.
Cons: I didn't have any luggage but an associate that I met on the flight complained that it took too long to get his luggage and that the luggage was not labeled. I did not understand the English announcements during the flight. Either the audio system needs to be improved or the announcers need to speak without heavy accent or both.
Cons: Lack of legspace
Cons: Never to use ukraina airlines
Pros: Nothing. This airline is the worst. Treatment is horrible, the people at the front desks are rude to everyone and they treat customers in a very unfair way and rude condescending manner and threatened me and another two not to allow us to get on the flight because of their “sudden rules change”.
Cons: The employee’s could be better at treating people. They are the rudest ever. They could offer more than a cup of water on the flight.
Pros: Excellent service and on time performance.
Pros: Customer care was good
Cons: I suspect the problem of luggage started with Alitalia my first leg
Pros: Very conformable and quiet.
Cons: Nothing very nice flight.
Pros: It was a very short flight
Pros: Good selection on inflight entertainment
Cons: Lack of food choices.
Cons: Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!
Cons: They weren’t any chargers there
Cons: Never to use ukraina airlines
Cons: I missed this flight, because my previous flight was delayed
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