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Changed to older plane with old set-up in Business class.

The airport staff never announced that boarding has started. Both at iad or Islamabad or Istanbul.

this was a short flight in business class. I had problem in the Istambul airport - the lounge for Turkish Airlines was too far and we never were able to reach it

Chicago to Istanbul was a much better experience than I expected since I’m more accustomed to Qatar Airways business class. The business lounge in the Istanbul airport was amazing - loved the lockers and phone charging stations, and the bathroom was a spa experience in itself. The onward leg from Istanbul to Karachi was utterly disappointing. Terrible plane, and I felt like I was in economy - the seats don’t come near to lying flat and the food was mediocre. What a sad downgrade - it isn’t as though the ticket on that leg was cheaper. So, on that front, there’s no contest with Qatar airways.

Boarding experience was a mess- both to and from Istanbul airport. No one knew anything. They asked everyone to line up according to their sit numbers- it was unbelievable. Business class had a separate line, but it was hard to find- I had to go through all that mess before finding it. Would not recommend

Very bad this airline changes my schedule date of travel and get me stranded in Istanbul for three days, paid for only one day hotel accommodation with only one breakfast and i had to pay for lunches ,and dinners and hotel accommodations for the two and half days

Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up

This is my 2nd time with the Turkish airline. Would definitely recommend. In stability we connected to Indiago would not recommend, very cramped seating. No inflight entertainment..service was inferior.

The crew were very hospitable and pleasant. The food was pretty good. Unfortunately, there was a flight delay of more than 2 hours. We're not sure why but it appeared to be outside the control of Turkish Airlines.

Amazing! Big line at Check in was diminished in 10 minutes. Boarding was quick and efficient. Service and food great. Only minor point: seats could be a little broader and for me being small, something to put your feet on during the flight would be great.