Not much was made very uncomfortable
All around service
Boarding, seats, entertainment, food were all good to excellent.
Crew could be nicer.
Really need to work on the food. The entertainment can't be on the iPad, there's not much space already. I was trying to get an isle seat or upgrade to premium, but I can't do that from my original flight from bkk to hkg. When I arrived from hkg they told me to go to the gate. There was an isle seat available on the flight but no one at any of the counters could help me change it. Seriously frustrating. Stick to Eva,Cathay,china Air lines in the future.
Had never heard of them but turned out to be great.
Organized with new aircraft. Good airport staff and crew onboard
No breakfast for non asians was offered.
Friendly and helpful staff
No WiFi or outlets on aircraft
The crew was super friendly and went out of their way to do what they could to make everyone happy and comfortable.
I had input that I was vegan when I booked and it’s on my airpoints profile- however I did not receive a vegan meal which was a bit disappointing.
Excellent gluten free meal offered! I appreciate the extra effort with providing a gf bun and muffin with most meals!
Meal was excellent
Would have liked a blanket, it was a bit cold.
Having to pay for aisle seats. Constantly having to ask for more toilet roll. Forced to have non vegetarian food!
Unable to do online check in, have to waste time to line up in the airport. Not all people need visa to enter a country, this is rediculous that I couldn’t proceed to check in online because I do not have visa to enter my own country. Rediculous
Flight to Hongkong arrived late in Hongkong hence had to stay extra 31/2 hours in Honking to wait for the next flight to New York!
Food is fine.
washrooms are small and dirty.
Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating.
I had booked my seats online, however nothing was in place when checking in.
|Flights Arrive in||Cairns|
|Flights Depart from||Vancouver Intl|
|Flight Price||C$ 1562|
|Airlines||Hong Kong Airlines, Air New Zealand, Cathay Pacific|
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