Nice short flight. No problems!😀
Pros: "The crew was awesome and they really made the flight so much better. I loved how short the flight was - just 58 minutes from Vancouver to Portland."
Cons: "This is a turbo-prop commuter flight, so it's fairly noisy; also, there are no USB charge ports or entertainment system."
Pros: "Great crew with a excellent personalities, nice clean plane, and just great service all around!"
Pros: "Crew is always amazing and friendly on Alaska."
Cons: "There were no movie devices for some reason on the flight"
Pros: "Great crew, nice plane"
Cons: "More varieties of snacks"
Pros: "I liked that when due to a medical reason, I was able to be given the option of rebooking my flight even though there would be a penalty and extra charges and I would need to pay the difference."
Cons: "When I called to rebook my flight within the year and about 3 months in advance of the desired date, unfortunately Latam made multiple errors and also told me that rebooking flights only are eligible for more expensive flights. Even though there were other less expensive flights that I was able to find and see online, they insisted the only flight available had a price difference of $4,000+ dollars. the original ticket was around $550 so this was absurd. Not helpful at all, how frustrating."
Pros: "The crew were very polite and helpful."
Cons: "The flight was delayed for an hour and no one could explain why."
Pros: "Comfortable seats"
Cons: "Delayed, may of been beyond the pilots control. Scrambled seating arrangements."
Pros: "The crew was terrific"
Cons: "The long delay was miserable. Although we would rather be on aircraft that was running like it should. We were dead at that point in our journey and the long delay was very difficult."
Pros: "Even though there was no TV screen in the headrest, we were all provided with IPads to view. The controls on the IPad were quicker than the in headset TV's. The seats were comfortable and we all received a flight packet that included a toothbrush, eye shades, ear plugs and a pair of socks for our comfort! Blankets and pillows were in our seats when we arrived."
Cons: "I missed being able to see our flight path. On a long flight it's difficult to keep track of where we are and now much longer we will be in the air without the flight tracker. My baggage was misplaced, so I was delayed by needing to fill out forms for lost luggage. Thankfully, it was located before I reached my connecting flight."
Pros: "I liked nothing"
Cons: "I didn’t like everything"
Pros: "The flight attendant was friendly."
Pros: "The staff is always super nice."
Cons: "The landing sucked. It seemed unnecessarily rough."
Pros: "I'd like adequate leg room with the ticket already purchased. I'll need at least one bag. why am I paying again for bags? Food, a decent meal without being charged even more. seriously? I already bought a ticket, stop with the nickel and diming already."
Pros: "The plane had far more leg room than typical airlines which was a pleasant surprise. It was newer than most, the flight attendants were polite and accommodating and the ride was smooth!"
Cons: "No complaints"
Pros: "Typically exceeds expectations!"
Cons: "Some people smell bad in Alaska. I suppose it's the dry cabin mentality, but some people smell of body odor. It wasn't too offensive, but someone near by was smelling like an arm pit. Nothing Alaska Airlines can do about that."
Pros: "great views! pilot interactions one woman on the crew was extremely personable & friendly!!! she stood out above the rest. :) (don't know her name but short blonde hair. friend and I agreed that she was great) windows clean enough to take some great pictures from the window"
Pros: "Flew Alaska air - Plenty of leg room and much more than any qantas domestic flight!"
Pros: "Boarding was pretty quick and water was offered a couple times which was nice."
Cons: "I had selected a new seat when I checked in online but my boarding pass reflected my old seat and for a nearly four hour flight only offering snacks once and water a couple times felt like it should have been more. There were also people watching movies without headphones on a red eye and there weren't any crew asking them to wear headphones since people were trying to sleep."
Pros: "Seats are ok."
Cons: "The flight schedule was delayed two times."
Pros: "It was good"
Cons: "Can’t really think of anything"
Pros: "Loved the newer plane!"
Pros: "N/A. Because of bad weather on Vancouver Island, my flight to Vancouver was delayed two hours and I missed my 230p flight to Seattle. Alaska had no other flights available from Vancouver that would get me to San Diego and other later flights that day from other airlines were over booked. I stayed the night and flew out the next morning on a direct flight to San Diego. The flight was fine. The flight crew was nice, they offered us drinks and snacks and the air condition worked. The reason I included the AC is sometimes it doesn't work and that's miserable. There's not too much else to add."
Pros: "Friendly service"
Pros: "charging outlet"
Cons: "light delay. no service."
Cons: "I had booked my flight to take off at 2:30 PM, but when I checked into London Gatwick, my boarding pass given was 7:30 PM. Of course there's no Alaska desk so I couldn't ask anyone there. When I got to Vancouver, they said they weren't sure why I was bumped, but there were seats left on the plane. However, I had to go to the gate to change my flight because I had a checked bag. Got to the gate, and of course, it was sold out. And they told me they weren't sure if the 7:30 PM flight would be taking off. So I grabbed my bags, made my way via train/bus/hitchhiking across the American border where my dad picked me up. Never got a single reason why I was bumped in the first place."
Pros: "On time."
Cons: "Wish there was a direct non stop flight to SMF from YVR"
Pros: "Small plane and short flight. Not too much to expect other than get there on time which they did"
Cons: "No complains"
Pros: "Rented a player and watched movies. Yeah"
Pros: "Flight Attendants were excellent, the flight was on time and I retrieved my luggage in 10 minutes."
Cons: "I'm tall and the space is really tight, especially when the person in front of me reclines their seat."
Pros: "Flight attendants were quick and efficient during a medical emergency."
Cons: "We had two hard landings (in Seattle and again in Ontario - same crew) and hit turbulence coming in toward Ontario that literally forced a flight attendant to her knees in the aisle."
Pros: "everyone was pleasant and accommodating."
Cons: "again neither me or my seatmates[not travel companion] could not get the inflight network to work. my seatmate was traveling with a child and that left her frustrated."
Pros: "My snowboard didn't make the connecting flight, customer service had it delivered to my house the very next morning."
Pros: "Flight was quick with wonderful views of the San Juan islands"
Cons: "content with everything on this flight."
Pros: "Free small snacks and regular drink runs. Very good hospitality."
Pros: "time of flight"
Cons: "The plane was tiny. Everyone had to check standard carry-on luggage"
Pros: "Bad attitude, no info, then annoyed when we asked them anything. All the passengers kept cool and calm. Staff was terrible."
Pros: "Attentive staff. Clean and smooth flight."
Cons: "Again wish Alaska offered complimentary meals at the price we pay for a ticket but understandable! Somewhat clean and slow to board."
Pros: "Overall the options & attendants were good"
Cons: "One of the attendants wasn't so nice. Watching her pour drinks, one would be full 's one half, she would have her favorites sort of speak. Attitude. Of those who had the half full glasses asked for more, the attitude came out, she would give them more with a snip. Of course those others she would gladly with a smile. I checked my suitcase in as we had a 'full flight' & never got my $20 voucher. Yet there was plenty of overhead space that I saw. So that was a waste of time on both counts."
Pros: "Good service"
Cons: "Plane was very cold"
Pros: "Pretty standard Alaska Airlines flight. Crew was friendly, boarding process was smooth."
Cons: "The new interiors on the 737-NG aircraft are fitted with vents which are pretty inadequate. They don't open very wide and then don't provide very much air at all. Headrests on window seats in the exit row don't move. No free in-flight entertainment. Since there's relatively no equipment cost to airline to allow streaming to personal devices, this is pretty disappointing."
Pros: "It's short flight it's ok. Not applicable on entertainment and food"
Pros: "Boarding was good"
Cons: "I don't particularly care for the cookies they hand out."
Pros: "The seats are comfortable"
Cons: "I have never been asked to leave a plane. They made some outrageous claims with no real reason. Saying I smelled like acohol so that was reason enough to remove me from the plane. I was happy smiling and talking with other people in the row about families. I gave no reason for them to remove me from the flight. Not one time during boarding or waiting at the gate was I talked to about behavior or anything that might be reasons for removal off the plane. Crappy customer services I don't think they handled this very well at all."
It did not allow me to check in and left seats in advance or get a boarding pass. When specifically asked agent at gate for the row that had extra leg room, as my so. Is 6’4” she gives us a row where the seats do not even incline nor is there any extra room. Also the temp in Avon was high, making many passengers sweat Improve customer service !
Cons: "Movies were outdated flying to Amsterdam, coming back was great"
Cons: "Boarding crew not very friendly"
Cons: "The seat was squeaking all the time"
Pros: "Great people working the flight"
Cons: "Seating arrangements"
Pros: "The Delta staffed were friendly and greeted me with a smile."
Cons: "The temperature on the plane kept going in and out. It was warm most of the trip. The lady that was sitting in front of me talked on her phone until the plane went up in the sky. She would hide it when the flight attended passed by."
Pros: "Nothing remarkable"
Cons: "Delta was ordinary"
Pros: "It suited the time i could travel"
Cons: "I felt although they said the two attendants were great they were at best mediocre especially the man"
Pros: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Cons: "Quicker way to get off plane"
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Cons: "I'd reserved seats in advance for both directions and was give seats farther back both directions when checking in at the airport."
Pros: "Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms"
Cons: "There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie"
Cons: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Pros: "Didn’t like security. They were rude"
Pros: "Even in the absolute freezing (-40F) the plane landed an hour early into Minneapolis. Was only delayed 20 minutes leaving. Crew did amazing to get the plane going."
Pros: "The crew was absolutely amazing!! So kind and helpful! The captain also took a beautiful path around Rainier during a gorgeous sunrise!! The seats were very comfortable and the flight was smooth even though it was a smaller plane (Skywest). I will absolutely fly Skywest again!"
Cons: "It’s an older plane and needs a little work; but don’t we all?! ;)"
Cons: "Every thing was excellent"
Cons: "I understand Mother Nature causes issues tkayakhat no one can control but when I'm receiving updates from the 3rd party travel app that isn't the airline before receiving any information directly from the airline via the gate agent or Deltas travel app and the gate agent not being able to verify the 3rd party travel app something is wrong."
Pros: "The bag service"
Cons: "The flight delays"
Pros: "The flight attendants were very kind and hoped to make up for the pilot’s negligence."
Cons: "Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo."
Pros: "That was a treat since I don't expect the option to watch movies on short flights Also, thank you for the healthier snack items- keep moving in that direction please!"
Pros: "good flight and pleasant staff"
Cons: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"
Pros: "They were quick and efficient."
Pros: "I bought my ticket about 3 months ago. At my check-in at AMS they said that! DELTA now charges for the 1st bag. Total (unpleasant) surprise. Will I be charged on my RETUTN FLIGHT?"
Cons: "I bought my ticket about 3 months ago. At my check-in at AMS they said that! DELTA now charges for the 1st bag. Total (unpleasant) surprise. Will I be charged on my RETUTN FLIGHT?"
Cons: "Delays. Ways late."
Pros: "Great in every way"
Pros: "The flight was on time and the arrival was early"
Cons: "I booked through kayak and received an e-mail saying "you're booked!" with a flight itinerary and everything and then I got to the airport and they told me I had no ticket to get on the flight and no payment had ever been made and that to get on the flight I would have to pay over $1000 for a seat !!!! The original ticket I bought was under $400. I was NOT happy with this at all - Kayak screwed me over and I expect compensation."
Pros: "Crew was kind, entertainment and food were good"
Cons: "Seats are really tight"
Pros: "Boarding went smoothly. We were on time. Attendants were excellently friendly and efficient. That is so nice to not have a grumpy flight attendant. Drinks are ridiculously priced, but I wasn't suprised. Great flight."
Pros: "Staff was awesome."
Cons: "The plane was an older plane and just not as comfortable."
Pros: "The crew was super friendly and incredibly helpful with our toddler."
Cons: "It was really cramped and the bathrooms smelled very strongly."
Pros: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Cons: "The plane was small so not a lot of space and didn't offer food other than one beverage"
Cons: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"
Cons: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."
Pros: "the flight was on time and the staff very helpful"
Cons: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."
Pros: "We were bumped to 1st class, presumably because of our Delta gold skymiles card. It was great! The duration of the +3 hour flight was heavenly!"
Pros: "People are good"
Cons: "Flight delays!"
Cons: "Plane was dirty when boarding and older than usual with a broken intercom speaker above us - squawking volume that rang every time the captain or seatbelt light came on. Staff were loud throughout this evening flight where everyone tried to get some shut eye. NOT kid friendly. overhead bins didn't fit the standard carry on correctly requiring everyone to place them sideways with wasted space and therefore not enough luggage room for everyone, crowding an already fully booked flight. A few more reasons why we'll never fly delta again"
Cons: "The seat was not a flatbed. It was an old fashioned first class seat but with absolutely awful knee room---possibly as little as 28-30 inches. It was very difficult for the person next to the window to get out to the aisle, even when the person in the aisle seat was not sitting there. The biz class cabin was shared with economy comfort. The crew gave no explanation for the switch in aircraft, and no apology either."
Pros: "Very informative staff"
Cons: "Was late"
Cons: "Flight was booked via Princess for a cruise. Flight from Vacoouver to LAX was through Delta partner Westjet. One schedule number and flight number for Delta, a different set of numbers for Westjet. Westjet requires you call them for seat assignment for a fee. Just not smooth!"
Pros: "Great crew,seating was more comfortable than the other legs of our trip, very attentive cabin service."
Cons: "The comfort seating on this aircraft was not as good as other Deltaflights. No extras or service."