Find Cheap Flights from Vancouver Intl to Hamburg (YVR - HAM)

Food service is adequate.

Standard complaint, but economy seats are way to squeezed in!

Best flight for a long time. great service and entertainment.

I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this.

I loved the upgrade to business class. It was private, spacious, and very hospitable.

N/A

Great airline overall!

No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable.

The plane had a mechanical problem and did not fly out. We are hoping to fly out one day later.

Only the crew.

No water no food no blanket. No pillow.and it was freezing.

Crew was friendly, courteous and very helpful. On time arrival despite a late departure.

As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time

Plane smelled bad. Had to pay for food. Not even water was included. Inside the plane is worn and needs upgrades.

A snoring passenger in a seat ahead of me. Tight seat.

Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy.

Very good flight in business class. Comfortable seats and great service.

My previous flights with Lufthansa have been in business class, which is fabulous. However, on this occasion flew economy because I got an exceptionally cheap ticket. I was pleasantly surprised. Obviously the seat was narrower, but had plenty of legroom. The food in economy in Lufthansa is better than most airlines’ business class meals. The crew is very courteous and professional. You really can’t go wrong with this airline.

There was no downside.

Departed and arrived ontime.

Old plane. No usb power outlets or tv screens. No included food service in 8 hr flight.

Nothinh

The flight crew’s non challent attitude

Crew & flight were fine.

Nickel & dime passengers for everything

First off I’m a Diabetic and some of my diabetic medication and or supplies are with me and some in my LOST checked luggage. I currently say lost because it Day 3 in Ibiza and the luggage never left Newark with my flight originally and is supposedly in Barcelona while I’m here. Called everyday for updates on my bag and they give you very little useful info. Oh and the 7:45 departure last Thursday didn’t leave until 2:30am, then they kicked us out of our economy plus seats picked for comfort and tossed us in middle aisle seats some place else which were ridiculously uncomfortable. There’s no entertainment except in first class and this is a 777 huge jet. Filing a claim, sending a letter to their ceo, a letter to he DOT, and grabbing a good lawyer friend for counsel on this because it’s a disaster. I had to buy everything I needed which isn’t enough and I’m also running out of diabetic supplies since the rest I’d my lost / delayed luggage. So delayed flight by 6hrs, kicked out of original seats, lost and delayed luggage, airlines seems to refuse to send it to my hotel through other carriers, 3days and no luggage and wondering if they are going to send it to Ibiza while I’m heading back to Barcelona today. No one calls me or emails or updates me on any status changes of where my bag is and what’s going on. Their customer service sucks and it’s some guy or girl in another country who gives no fks about your situation. I will never fly with United again

Everything see above

The plane was newer and the flight itself was good

Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic.

Crew

Delay

Boarding and Arrival went smooth and quick. We were early to our destination. Short 3 hour flights are always easy.

Crew

No upgrade