On Turkish it is all about the food and the service. I am overwhelmed with the quality and variety of the dining service offered on business class. I prefer the updated A350 to the older B777 cabin layout, but both are comfortable. Flights left and arrived on time with updates from the captain. I will definitely fly with them again.
Staff could have been friendlier and offered drinks more often
It was a pleasant experience. In flight entertainment could have been better
Excellent staff despite some trying passenger situations. Very impressed with their good attitudes and kindness.
Went great, they even reopened the gate for me when I arrived late.
The seats were extremely small. Boarding was not communicated correctly. It wasn’t a pleasant trip.
The airport staff never announced that boarding has started. Both at iad or Islamabad or Istanbul.
Very bad experience with turkish airline tk 0001. Very uncomfortable seats and food ran out and crew was not helpful
The airline could improve its business class seats and privacy in line with its competitors.
So boarding is a little slow when you fly 787 but on the 777 the business class had its own entrance. The entertainment can be a little bit more up to date Other than that it was a great experience food and service was great
My experience with British Airways was fine and dandy. Nothing truly negative to report. However, I was. asked to check my carryon bag all the way through to my desitination which prompted some huge problems. Thank goodness I kept a foldable-personal-item-bag in my carryon. I was asked to remove my valuable electronic belongings from my personal item bag, which was a camera bag full of expensive lenses and camera equipment, into another bag for the flight because it was "too big". Farbeit from me for asking further questions, but the bag was let through when I departed to Paris from America with no problems at all as I was able to explain that it was slightly oversized due to being a camera bag with a layer of protective foam which made it slightly larger. Still, this bag could and did fit perfectly under my airplain seat during my departure from America. On the flight back though, this was not the case and I was asked to remove highly valuable personal items, stow my camera bag in my checked bag, and then had to pay and overweight fee. Kinda bogus, but I was tired and wanted to get home so I complied. Regardless, it would have been nice to have had my bag retrieved during the London to Pittsburgh flight so I could put on new clothes and freshen up before take off.
Really appreciated the care, attention and friendliness of cabin crew. Very comfortable, prompt and efficient flight.
Flew business- but plane was dirty, food horrendous. Too many business class seats diluted service levels overall.
Gate agents were late…flight was late and air attendants unhelpful.
Need thicker and wider blankets. Food was below standard especially in the fist leg.
Decrepit planes, poor business class layout designed to maximize revenue, no decent movie selection.
We had a pretty good experience. Enjoyed both the flights. Crew was very good and helpful.
Economy plus was a very enjoyable experience. Lots of room and the crew were fantastic with the kids. We even got a chance to meet the pilot
Worst travel experience ever. One flight missed due to a delay, got rebooked, that one got cancelled and 0 customer service whatsoever. No help for finding our luggage or getting a hotel.
The boarding was smooth, seats comfortable, crew friendly and helpful.
