Daily cleaning, installation of cabin HEPA filters on flights from Venice to Ontario
ca.kayak.com is also available in French. Voir le site en français.
|May||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (20% more expensive on average)|
Average price round-trip
|C$ 580||(price for this month)|
|Flights to Toronto||8h 50m|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Ontario.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ontario is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ontario with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ontario up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Cons: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."
Cons: "70’ late on a 45’ flight"
Pros: "The crew was very nice. Seats were pretty comfy."
Cons: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."
Pros: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."
Cons: "The boarding by groups could improve the process"
Pros: "The crew was great."
Cons: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."
Pros: "The movie"
Cons: "More space! The crew could have been nicer"
Pros: "The seats aren’t the greatest"
Cons: "Just the seats"
Cons: "I am still in Budapest and was not able to fly back on my Hungarian passport."
Cons: "Delayed 45 mins making transfer for international flight difficult"
Pros: "Good, in-flight entertainment"
Cons: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Pros: "Swiss took care of arranging hotel for us and substitution flight."
Cons: "Missed connection flight because of delay"
Pros: "Very attentive staff, good food and drinks."
Cons: "We paid for upgraded seats that were still very tight."
Pros: "Spacious Aircraft, nice business class, friendly crew, punctual flight"
Pros: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Cons: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Pros: "Missed this flight because the first one was late"
Pros: "Not applicable."
Cons: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."
Pros: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Cons: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."
Pros: "service, food and chocolate"
Cons: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
Cons: "Flight was 30 minutes late which made our connection very tight."
Pros: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Cons: "As always, the economy chair area are small but roomier than other airlines."
Pros: "Friendly staff"
Cons: "Seats were horribly uncomfortable"
Pros: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Cons: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."
Pros: "The flight attendants were professional and helpful."
Cons: "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs."
Pros: "Boarding was quick and efficient"
Cons: "Nothing I can think of was bad just a regular fight."
Pros: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Cons: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"
Pros: "Very well organized company beginning with the website, check in, boarding and the flight."
Pros: "Swiss took care of your mistake, booked on subsequent flight."
Cons: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."
Cons: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."
Cons: "Everything was great!"
Cons: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."
Pros: "I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice."
Pros: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Cons: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."
Cons: "Airbus 330 seats are too narrow and the arm rests too high. I am about 5'3" and weigh about 150. I can't imagine what a taller and/or heavier passenger must feel like in these seats. Also I dislike the "nickel and diming" philosophy used by most airlines these days making people pay an extra $29 to reserve a specific seat. Give me a price from the beginning with a seat assignment."
Pros: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
Cons: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
Cons: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"
Pros: "Nothing because the airplane seats were terribly uncomfortable!"
Pros: "Food was great."
Cons: "No USB. Entertainment was so-so."
Pros: "Check in, crew were friendly enough"
Cons: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."
Pros: "On time"
Cons: "The airport at Vienna airport checked my hand luggage (and many others as well) on a scale. My was ok and I got a red tape stating that it was checked. At check in it was checked again. I have a very small roll on that I specifically bought for flying in Europe. I never had that in the US."
Pros: "It takes two minutes to get to a live operator when you call. Simply amazing."
Cons: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."
Pros: "The crew was very nice, I felt bad for them as people were constantly complaining."
Cons: "The tv's did not work, was extremely disappointing."
Pros: "The whole trip was handled extremely well. First time we've done 12 hrs straight in the air. They made the experience seem like it was much less. Will fly that airline again."
Cons: "I did not get a check in reminder email which I thought was strange. I tried checking in and received an error message. I contacted customer service by email and was told I was all checked in. Assuming no issues I went to airport to find out it was canceled. I did not receive an explanation. I waited in line for two hours before speaking to a representative. Was made to feel like it was my fault I hadn't worked things out while waiting in line-"didn't you receive an email!?" I was told no other options except to leave the next day. I pulled up many other flights out of Venice that would get me home in time and was told that there simply were no other options. The real explanation was that Swiss didn't want to pay out to get me home in time. I had to pay more money to get back into the city rather than sit in airport for 12 hours."
Cons: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."
Pros: "Newer plane"
Cons: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"
Pros: "Flight was cancelled. Had to sleep in Zurich overnight. Airline covered the hotel and dinner bill though"
Cons: "Next morning the flight was delayed . Lost time in Rome and a night in Rone hotel"
Pros: "Onboard crew was great and communication was excellent."
Cons: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."
Pros: "Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!)."
Cons: "Nothing! Love Austrian Airlines!"
Cons: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."
Pros: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Cons: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Pros: "Friendly crew"
Cons: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."
Pros: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Cons: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Cons: "Boarding crew was nasty will never fly with you guys again"
Pros: "Rude inconsiderate staff. Terrible plane"
Cons: "Staff is not friendly, does not offer assistance or ask if you need anything."
Pros: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Cons: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."
Pros: "Timely departure and pleasant staff on board"
Cons: "It was cold during the flight,"
Pros: "Seat size was decent, not like us airlines, there’s actually space for you knees."
Cons: "I missed my flight because of the delay in Zurich"
Pros: "It was a high quality service hands down."
Cons: "The available entertainment choices were a little limited."
Cons: "I had a weelchair and nobody assist me in Viene in Austria"
Pros: "Safe trip"
Cons: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Cons: "Caótica boarding Uncomfortable seats did not recline"
Pros: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"
Pros: "Staff were always courteous."
Pros: "Movie selection, crew was very polite"
Cons: "Main meal was a little funky and boarding is always a hassle"
Pros: "A bit more leg and knee room."
Cons: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"
Cons: "May bags didn't make the transfer and were sent on to me the following day."
Pros: "Everything was excellent"
Pros: "Short flight"
Cons: "I have to pay for food or drink"
Cons: "flt was delayed 2 hours due to "employee meeting""
Pros: "too short to tell."
Cons: "Not applicable"
Pros: "That it is over"
Cons: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."
Pros: "Left on time - arrived early"
Cons: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."
Pros: "proff handeling of sick person !Othervise quiet and nise trawel!"
Cons: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Cons: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."
Cons: "The flight was delayed and I lost my luggage."
Cons: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Pros: "Love the coordination"
Pros: "Plenty of food and drinks, pleasant crew"
Cons: "My flight was cancelled! ended up flying to Athens the next day"
Pros: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."
Pros: "surprisingly tasty meal, smooth and on time flight"
Cons: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"
Cons: "I used flights between Vienna and Prague several times and in most cases they are delayed."
Pros: "Very nice crew, great entertainment options"
Cons: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"
Pros: "Compared to most American crews the Aus crew was helpful and outstanding."
Cons: "The chicken dinner was not that great and the breakfast was only a muffin, I expected more. On Turkish airlines flight from Ord to Istanbul we got a full breakfast tray."
Cons: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."
Cons: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."
Pros: "The food was excellent and the business class layout was perfect."
Cons: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."
Pros: "Excellent crew and service!"
Pros: "in this case, nothing"
Cons: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"
Pros: "Staff was pleasant and competent"
Cons: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."
Pros: "friendly, helpful crew"
Cons: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."
Cons: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."
Pros: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Cons: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."
Pros: "In-flight magazine was interesting."
Cons: "Flight was delayed 35 minutes. I made my connection. But heard one woman say she and her husband would miss hers."
Pros: "Crew was friendly and professional."
Cons: "Premium seat was just coach seat with middle seat blocked. But you're in the first 3 rows."
Pros: "On time departure. Organized check in"
Cons: "Seats are tight"
Cons: "The flight was delayed for over 2 hours without explanation or apology. The entertainment system did not work on my computer. Either the system was not working properly and/or the troubleshooting instructions were incorrect. This was a five hour flight with no entertainment, in a cramped seat."
Cons: "Flight was delayed. Otherwise fine."
Pros: "Flight was fine"
Cons: "Having my luggage. 2nd flight and 2nd time my luggage didn’t arrive with me."
Pros: "The staff at the airport in Cancun are amazing! Wonderful service from the time you enter the terminal till you are checked in and through security. The flight on WestJet was excellent."
Cons: "Getting through YYZ is horrible. Two CBSA clerks checking the customs forms at the exit of the baggage area (twelve pickup areas). Really? Get a grip CBSA."
Pros: "for that price I'll fly west jet every time"
Cons: "some water or something was falling from the ceiling on my brother in the window seat on take off at the back of the plane was pretty gross"
Pros: "every Single employee treated us great. Seating was very comfortable."
Cons: "The discontinued the tablets in plus after booking without notifying us. Not too impressed that we flew 9 hours plus time change and got breakfast followed by breakfast. On the way home we get dinner followed by dinner I guess"
Pros: "I received great service and the flights were on time."
Cons: "Flight was delayed"
Pros: "Airport services were excellent. Wait at check in and security were very little, just a few minutes. We had an awesome experience on both Calgary and Montreal sides"
Cons: "Flight crew was rude"
Pros: "We left on time and arrived on time! That's all I really ask!"
Cons: "Nothing, everything was fine."
Pros: "Good legroom compared to other carriers"
Cons: "Almost 1 hour late leaving. No westjet connect, so no entertainment."
Pros: "The stewards and stewardess were fantastic."
Cons: "Its a little cramped in the seats."
Pros: "Upgraded to Plus - it was great."
Cons: "Too bad we have to pay extra for Plus to get a reasonable amount of room."
Cons: "I was told they don't help you store your carry on. At 66 and 5 feet tall this seems like an impossible feat likely to create issues as it falls on my head."
Pros: "Flight crew humour"
Pros: "Flight was good."
Cons: "Was boarding at C70 but only saw signs for 71 and C73. Asked Westjet staff where we were boarding and they told me (and others) that even though we were booked to take off from C70 we’d be departing from the gate labeled C73 and also labeled for a flight to Regina. Still got to Hamilton though."
Pros: "The crew was very friendly and funny"
Cons: "Everything was up to my standard"
Cons: "No wifi’s connect but overall great flight"
Cons: "It did not happen. Being transfered to air canada in Toronto was a night mare"
Pros: "The stewardess serving drinks was very pleasant. Thank You"
Pros: "Same as above..."
Pros: "Our flight moved up one hour from our original booking, which wasn't ideal, though we were rerouted, transferring in Calgary rather than Vancouver. This should have saved us time, so we didn't mind."
Cons: "But then we sat on the tarmac in Toronto for an hour and a half, which cause us to miss our connecting flight in Calgary. In the end, we got home later than planned. The flight was fine, but the changes and delays were frustrating."
Pros: "I like that there was no delay"
Cons: "Food service and having to pay for checked baggage"
Pros: "The boarding process wasn't to bad"
Cons: "The crew did not ask if we wanted a snack. I had cranberry juice and thencupnwas barely full. Crew did not ask if I wanted a snack or even offer d a snack. . Yet the people behind me was asked if they wanted a snack. Rude ."
Pros: "The plane was less busy so many people had an empty seat next to them. It was great for leg room and I slept the whole flight!"
Pros: "Friendly , helpful staff . Who know what they are doing and try to accommodate you with minimum fuss ."
Cons: "Nothing comes to mind this trip"
Pros: "On time departures and arrival."
Cons: "Internet didn’t really work."
Pros: "The flight and crew were great, great flight. Arrived earlier then stated. I still enjoy flying in and out of Hamilton. Great airport. If I can book West jet again, I will, great airline. Took some great pictures from the aircraft. Thank you !!!!"
Cons: "Security, too much, even when we arrived, customs twice."
Pros: "Very good"
Cons: "Food v"
Pros: "I needed assistance for my father and West jet went above and beyond in their service. Made an ol man very happy and gave him the ease of traveling alone."
Pros: "Main stewardess was very pleasant. Not full flight so I moved back and had a seat to myself."
Pros: "Flights were on time and luggage arrived safely."
Cons: "I couldn't access inflght movies as I didn't realize I had to have the WestJet App downloaded prior to the flight. In any event I like having a screen in front of me rather than looking at a tiny Android screen. Also on a 5 hour flight it seems we should get a hot meal rather than having to pay extra for meals."
Pros: "All Good"
Cons: "After landing in Edmonton could of been on next flight to Kelowna ended up waiting 1 1/2 for second flight to Kelown"
Pros: "Comfortable seat with lots of leg room"
Pros: "Nice crew"
Pros: "Crew was cheery, in-flight entertainment innovation evident, plenty of opportunity for water/snacks"
Cons: "We were heckled by gate crew about whether my dog’s carrier was too small for him. Many suggestions were made that we were subjecting him to animal cruelty, and that we were abusive to him. He’s 7lbs, so he can’t be much smaller a dog, and his carrier it turns out, doesn’t fit under WestJet seats, despite being within carry-on luggage dimension limits (their life jackets take up most of the legroom), and thus could not be any bigger. Did they want me to have a smaller dog, or a Euclidean space-defying carrier? I suppose they were suggesting that taking a dog aboard WestJet is abusive, because they certainly don’t provide adequate space for anything larger than a hamster, they hassle you about it, and they charge you $50 for the fun of it. One agent had the nerve to reach into his carrier without permission, unannounced, and invade his personal space, him being a rescue and very anxious."
Pros: "I flew through the air in a metal container across the country in the time it would have taken me to drive 400 km, so that's pretty neat."
Cons: "Provide complimentary movies West Jet. Parading around tablets to rent for $6 is a bad look."
Pros: "The crew and staff were great on the plane. Could use more staff at the checked bags area but overall good experience"
Cons: "More agents at the check in desk"
Pros: "Service crew was so nice and accomodating"
Cons: "I was able to download the WestJet Connect app on my phone which gives you access to tv shows and movies to watch on your own device during the flight. The app was free and easy to use and there was a decent selection. However, the wifi on board is not free so even though you could watch the tv show/movie - the sound did not work unless you paid for it. There are many other airlines that offers everything for free - it would have been a more pleasant if we were able to actually utilize the service."
Pros: "Great crew, West jet connect worked fabulously"
Cons: "Cramped space and airplane food"
Cons: "The bag of treat I got with my coffee don't remember what it was but it had no taste. I tasted it and discarded the rest."
Pros: "We got some extra help in the airport :). Thanx"
Pros: "Polite crew"
Cons: "Great flight"
Pros: "The crew is nice"
Cons: "No respect of distancing the seats ; all the seats were occupied. No wifi"
Cons: "Short and sweet"
Pros: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Cons: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Pros: "The crew was excellent and surprisingly the seats were comfortable."
Cons: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"
Pros: "Amazing crew and on time flight"
Pros: "Flight was on time."
Cons: "In flight complimentary food and drink service could have been better."
Cons: "Really hard to get boarding passes online"
Pros: "Staff were friendly and seats in business were super comfortable."
Pros: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Cons: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."
Pros: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Cons: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Pros: "Average crew. Average seat."
Cons: "They could have controlled screening babies better. They just let them scream....."
Pros: "Left on time. No turbulence."
Cons: "Great experience"
Cons: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Pros: "The crew was efficient and friendly. The plane took off on time and landed on time."
Cons: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
Pros: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Cons: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Pros: "The transfer times were excellent"
Cons: "Boarding at CDG was awfully slow"
Pros: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Cons: "They lost my luggage :("
Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Pros: "Crew was nice, too short of a flight to figure out more"
Cons: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Pros: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Cons: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."
Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Cons: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"
Cons: "Engine noise in the cabin is loud."
Pros: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Cons: "Le capitain et l’aterrisage"
Pros: "The only thing that I like about the flight was that it was easy to boarding"
Cons: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Pros: "More experienced, professional crew, better food and service."
Cons: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Cons: "Leg space."
Pros: "It was a wonderful flight and service . Hospitality and welcoming."
Cons: "Nothing everything was amazing ."
Pros: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Cons: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."
Pros: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Cons: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."
Pros: "Speed, courtesy of the flight attendants"
Cons: "Landing was a bit rough, understandable due to the weather."
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Pros: "Good cabin, but very conjugated :|"
Cons: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Pros: "On time after latish start"
Cons: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Pros: "It was on time"
Cons: "Food was AWFUL! Better to serve nothing"
Cons: "There are always delays. Today it was that internet was down."
Cons: "the food is terrible."
Pros: "the food"
Cons: "no room for legs"
Pros: "That it was a night flight"
Cons: "No airconditioning, no food choice, no space."
Pros: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Cons: "One bag did not arrive in Toronto, apparently delayed in Paris."
Cons: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"
Cons: "Entertainment system operated intermittently. Headphone jack didn't make good contact with plug, no noise reducing headphones, mediocre food."
Pros: "crew tried to help"
Cons: "missed connecting flight to szczecin"
Cons: "The airplane is to small inside, very limited space."
Pros: "Had premium seat. But since you drive with the bus to the airplane you are mixed up with economy for boarding."
Pros: "That we landed safely"
Cons: "Flying with other company"
Pros: "Friendly crew"
Cons: "Faster boarding, better food, more adequate announcements on delays"
Pros: "An average for a short haul flight."
Cons: "Boarding process was not very clear. They took us to a far remote position."
Cons: "the plane never landed and I had to fly out next day on Turkish airline. I lost my premium economy seats and had the worst seats flying home. very dissatisfied and would like compensation"
Cons: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"
Pros: "Nothing because your partner FlightNetwork didnt pay the ticket and I wasted my time going to the airport"
Cons: "Calling me and leave a voicemail if there is an issue with the ticket. I dont respond to 888-*** phone numbers from overseas! Horrible experience"
Pros: "Fast, one stop, better than three weeks on a boat"
Cons: "Broken entertainment center, no vegan meal although selected at booking, very cold."
Pros: "Sufficient space between front seats"
Cons: "We boarded early, took off and arrived on time. Plane is comfortable, crew was friendly, all good."
Pros: "Crew was fine, plain was fine"
Cons: "Departure was late one hour, I missed my flight connection to Bulgaria"
Pros: "That they worked with us to get us on the same day flight with turkish airline."
Cons: "They need to better plan with passengers, the plane was late and we would need to spend 1 day in hotel in Warsaw."
Cons: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."
Pros: "Free Services very good"
Cons: "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."
Pros: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Cons: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"
Pros: "Crew and food"
Cons: "Too strict on baggage weight"
Cons: "seats were very uncomfortable"
Pros: "The crew were ok"
Cons: "Delays and bag checkin policy."
Pros: "Delayed. Moved gate without notice. Babies crying all the way"
Cons: "Too noisy."
Pros: "Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized."
Cons: "Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point."
Pros: "my flight canceled from WAW to EWR"
Cons: "my flight canceled from WAW to EWR"
Cons: "They lost my baggage"
Pros: "The flight was fantastic! LOT is ROCK! Thanks much!"
Pros: "Kind crew, clean and comfortable plane"
Cons: "ANA's dreamliners have better designed seats; they do not recline by slide"
Cons: "Personal entertainment is buggy"
Pros: "The entire check in process was smoothe and welcoming"
Pros: "Rutine flight"
Cons: "Extra 3 hours delay over the 9 hrs wait in Larnaca Airport. After 12 hrs transient, no accommodation (food or drink) at all on LAC - WAW trip. It is awful"
Pros: "Fast boarding time and fast departure"
Cons: "Nothing to comment"
Pros: "I am an oriental origin and the food that was served was not appealing. But, it was ok."
Cons: "It did not have vegetable, almost none."
Cons: "BROKEN LIGHT! I wish I had some tape or even a bandaid to block that annoying light- did not sleep at all"
Pros: "I would not give 1 star. 0 if possible!"
Cons: "Because of loosing our connecting flight in Warsaw (due to weather...I think, it was never explain to us why our first flight had a 3 hour delay), the boarding staff was very helpful finding us a different route. Well the flight from Warsaw to Berlin, operated by LOT was horrible! No snacks no drinks, not even water on a 2hour flight! Shame on you! I had my wedding gown with me and I asked one of the crew members to put it in one of the closets design for this. And in a broken English she told me 'ya there is a problem' and she showed me the closet, it was full with the crew luggage :( We ended up laying the gown on one seat that was empty! When we arrived at our destination and picked up our luggage we noticed that they broke one of the wheels. Overall very ugly experience with LOT!!!"
Cons: "No new movies or no tv shows to watch on a 9hr flight. If I knew I would have downloaded movies on my phone or on a usb stick(u have the possibility of using those). Horrible food, cannot even describe! No free alcohol. If you pay cash for the alcohol you end up paying double as if you pay with Credit card. I paid for 3 drinks, were brought only 2 and when I asked for the 3rd one they didn't understand what I want. Crew speaks only polish, they have little knowledge of English language. They are not helpful and they don't care about passengers! Delays on every flight, Friday LOT airline doesn't have to many flights out of Warsaw! Be aware, in the event of a delay and loosing your connecting flight you might end up spending a night in Warsaw. I WILL NEVER USE LOT AGAIN and I will make sure to spread the word!!!"
Pros: "Food movies"
Pros: "I liked every thing the crew was exelent"
Cons: "Dislike to crowded"
Pros: "Nothing did our. Just another flight."
Cons: "The seat was very worn down and hard."
Cons: "WAR -FRA Flight cold air blew in all the time. LOT should use no buses for that flight all the time"
Cons: "15 minute delay waiting for a gate to become available after taxiing to the terminal at JFK. Ridiculous!"
Pros: "Good question! Not much. The Crew were very nice and professional."
Cons: "The airplane is uncomfortable, too tight. During such a long flight and an uncomfortable plane, free alcohol should be served to make the experience more bearable."
Cons: "Late as always, didnt get anything to drink from warsaw to rzeszow. Not happy at all"
Pros: "The crew is always nice. It is usually a quick and hassle free boarding and unboarding."
Pros: "Everything was excellent."
Pros: "The flight left from Toronto late. I missed my flight in Warsaw. Had to stay there for a day. Was late for a meeting."
Cons: "The flight was delayed. I came to Minsk 1 day late."
Airlines flying from Venice to Ontario have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Venice to Ontario
Masks required on board, masks provided on flights from Venice to Ontario
Social distancing seating
Middle seats unavailable to book on flights from Venice to Ontario
Testing for antibodies, testing for symptoms for flights from Venice to Ontario
Waiving of change fees. Search flexible flights from Venice to Ontario