Everyone was extremely friendly and nice, from the front desk to the cabin crew!
I like that we landed safely and that my dog was safe underneath as well. Outside of that, we were 45 mins late for a direct flight that is 1.5 hours long. And 2 of my 3 bags did not make the flight. Only my dog was onboard.
I wasn’t checked in for the third leg of my flight, my bag was checked through to Dublin but when I went to the gate in Toronto they said I wasn’t on the flight and had given my seat away. I had to wait 24 hours for another flight and instead on the one I had booked it was now 2 flights.
Our biggest complaint was a major schedule change that was not communicated to us in any way. Luckily the time change went later not earlier so we did not miss the flight. Our email addresses and phone numbers were on file but we received no email no text message no nothing. Short flight so not much to say.
The check in was quick but the counter person didn’t inform me that the flight was delayed. I was also not informed of the boarding gate. When the plane landed there was a mixup at the gate with the ramp crew which delayed the flight further. All in all the experience didn’t meet the standard I’ve come to expect from WestJet
Again, flight was late. It’s expected of this airline now i guess.
The checked luggage still hasn't arrived yet. 42 h later. We saw it being unloaded in the stopover location. It was. 5 hour layover so it wasn't a rushed transfer. One positive aspect, it was close to being on time and the crew that came on the clean the plane was very efficient.
Poorly staffed check-in in Victoria. Unhappy WestJet person on counter. Then our flight was delayed by 2 hours, which meant our luggage failed to make the flight to LHR. Overall poor communications to passengers. Fortunately the flight from YYC to LHR was good and on time.
They delayed flight because lack of staff then missed connection. Never flying with kayak or weather
Not having a screaming baby in my row the whole trip would have improved the experience.
Pilot missed Fredericton airstrip on first go, so had to ascend again, turn around and try it again, successfully, albeit a little jittery...perhaps a new or inexperienced pilot. Not the greatest Air Canada experience. Delayed us even more.
Boarding went smoothly and on time. No entertainment system and only a cookie for breakfast.
there was no food or entertainment on that short 1.5 hour flight unless you mean the cookie and the overhead announcements... Those Q-400's are the workhorse of the rugged coast and mountains for sure.
All good great price seating very cramped but overall very good
The experience was satisfactory. The plane was full and took awhile to embark and disembark. On a 4 hour flight, there is not much you can do. my return flight was in the very last row on the plane but was adequate.
Overall great. The crews were lovely. The seats are awful. I always emerge with a back ache.
Flight was not affected by the Air Canada strike. Complimentary beer and wine offered on flight.
Unable to serve coffee on flight which I understand but inconvenient.
Air Canada continues to disappoint in almost every way. Probably the result of a monopoly, so NO need to improve anything
We were an hour late leaving due to maintenance but it was a good flight. The attendants were great. No entertainment but I enjoyed the cookie. Satisfied and would fly that way again
