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Find cheap flights from Victoria to Tokyo Narita Airport

YYJ - NRT

Find cheap flights from Victoria to Tokyo Narita Airport

Round-trip
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Victoria (YYJ)
Tokyo Narita
Tue. 26/1
Tue. 2/2
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Good to know

Low season

February Best time to beat the crowds (22% less expensive on average)

High season

July Most popular time to fly (27% more expensive on average)

Average price round-trip

C$ 1,168 (avg. price over the last 2 weeks)

Good deal round-trip

C$ 908 or less

Good deal one-way

C$ 594 or less

When to book flights from Victoria to Tokyo Narita

Estimated round-trip price
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Which day and time is cheapest to fly from Tokyo Narita Airport to Victoria

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Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for C$ 756 or less one-way and C$ 1,156 or less round-trip.
  • High season is considered to be June, July and August. The cheapest month to fly is February.

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Top 4 airlines serving Victoria Intl to Tokyo Narita

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,480 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Cons: "Airplan so old and ac not work super hot."

Pros: "Comfortable flight, polite crew, good selection of movies"

Pros: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Cons: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."

Pros: "Service"

Cons: "Didn't get to go. Thanks for selling me worthless insurance."

Pros: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Cons: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."

Pros: "prompt check in , ample baggages allowances, food and overall steward services."
Cons: "none"

Pros: "Good staff service and friendly people. The food was good. The flight was on time."
Cons: "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."

Pros: "Airline crew was super nice and helpful, attentive, and the plane was very clean."

Pros: "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
Cons: "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."

Pros: "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."

Pros: "Great staff and washlet toilets on board."
Cons: "I ended boarding last not one of the first as other airlines."

Pros: "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
Cons: "Can't think of any"

Pros: "They provide us slipper for in flight comfort"
Cons: "Old aircraft"

Pros: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Cons: "2nd meal, some sort of a rice seafood mixture"

Pros: "Boarding is efficient. Crew helpful and willing to please."
Cons: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."

Pros: "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
Cons: "Not a darn thing...."

Pros: "great service"
Cons: "difficulty in figuring out how to use the controls on the entertainment remote"

Pros: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."

Pros: "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
Cons: "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."

Pros: "Service was excellent - Flight attendants were friendly and professional."
Cons: "N/A"

Pros: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."

Pros: "JAL in general."
Cons: "NA"

Pros: "I like the food they served during the flight. It very well-thought meal and delicious at the same time. I also like the latest movies on board. We also arrived 20 minutes early! It was absolutely smooth and relaxing flight."

Cons: "none"

Pros: "Courtesy of crew members"
Cons: "No vegetarian food available"

Pros: "Good and polite crew"
Cons: "Business class cabin very mediocre for a state of the art latestBoeing plane"

Pros: "I liked that the seats were a 2-4-2 configuration. Most American carriers will have a 3-5-3 seating configuration. JAL has won some prestigious seat awards in 2015 for innovation and comfort."
Cons: "The JAL website specified most trans-atlantic flights with the newer and more spacious seating in Premium Economy. Departing from San Diego, this was only an option once a year I was told at the check in counter. I was counting on extra width and legroom as I am 270 lbs and 73" tall. I was disappointed that these up-gradable seats were not available. I also did not like that we sat on the Oksaka tarmac at a divert airport from Narita (Tokyo) and were not given an option to leave the plane and find alternate transportation of our choice to get us to our destination. I understand the high winds and bad weather was not allowing us to land on time, but we sat on the tarmac for 2 1/2 hours and then left to fly into Narita 5 hours late."

Pros: "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."

Pros: "nothing at all...horrible aircraft, horrible flight"
Cons: "1) could not pre-book seat as it was a codeshare. You should change that...better on a budget carrier 2) The plane is not competitive, ancient entertainment system, no power in seats to plug in 3) Entertainment system did not work for all but 10 minutes or so of the flight. 4) food was really horrid, no japanese option!"

Pros: "Plenty of room for economy seats. Good food. Free movies and music. Friendly service."

Cons: "Air temperature was super hot and uncomfortable."

Pros: "Nothing... Being put on the wrong airline is incredibly degrading ..."
Cons: "I paid for JAL and was put on American airlines YOU WILL NEVER HAVE MY BUSINESS AGAIN ... Kayak or jp\american airline. I hope you hire a manager who doesn't lie to their customers... Don't think it's a lie ?? That's BC greed is blinding. Good day"

Pros: "Everything"

Pros: "Love the service and people"

Pros: "Everything!"

Cons: "Flight was cancelled and hour before takeoff."

Pros: "Perfect flight. Wonderful staff. Delicious food. Smooth ride. Cannot wait to fly Japan Airlines again!"

Cons: "All very good"

Pros: "Boarding went quickly, staff was very nice, and pleased that we got a meal. I would definitely fly JAL again."

Pros: "Safe On-time Excellent crew Excellent service & amenities Delicious meals Good entertainment selection Super comfortable seat & bed"
Cons: "The flight was too short?"

Pros: "Seat ok, food good, crew friendly"

Pros: "Boarding by rows (highest number first) was very convenient; the announcer made sure that we boarded correctly."

Pros: "Food flight crew media on board the plane."

Pros: "Japan Airlines is a great company to fly with, comfortable amount of room for your legs. Smooth flight and outstanding staff through and through."
Cons: "The negative thing that I can say about this trip is that the plane didn't have charging outlets and didn't offer WiFi."

Pros: "Seat of upgrade economy CLEANED BATHROOMS ALL RHE TIME EXCELLENT"
Cons: "Food"

Cons: "Lights food not turn off thought night flight. Cress talk too much each other. Personal video was broken. Food was too solty and not warm."

Pros: "Flight attendants were friendly and polite."
Cons: "The inflight food was not good, seats a little uncomfortable, inflight entertainment was disappointing (movie selection)."

Cons: "Seats not comfortable for such a long flight"

Pros: "This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary."
Cons: "Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare."

Cons: "Baggage handling was poor"

Cons: "Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad."

Pros: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Cons: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."

Pros: "Comfortable seats in Premium Economy."
Cons: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."

Pros: "Professional and friendly Crew & the movies"
Cons: "Too cold, seats to narrow, food not so tasty."

Pros: "everything"
Cons: "nothing"

Cons: "Icecream too hard"

Pros: "nothing to add"
Cons: "nothing to add"

Cons: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."

Pros: "Food was good, service quick and efficient"
Cons: "Inconsiderate people in front reclining seats. Meant already cramped conditions in economy were made worse!"

Cons: "I didn’t have a pillow."

Pros: "Nil"
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Cons: "The seat was a bit small for me, legroom a bit tight."

Pros: "Crew was nice to direct you to where your seat is. Food was good."
Cons: "Snacks n drinks..water or soda offered after few hrs from dinner. Passengers should not ask for drinks or snack. I mean crackers or biscuits few hrs in mid flight. Even if passengers are mostly asleep, a crew member can walk down aisles with a tray of snacks. This will help some people wha mught not like the food or type 2 diabetic people who needs to eat n drink every 2 to 3 hrs. Signage on boarding gate is not clear. Your flight number and boarding time was in small projected sentences under a huge lettered former destination place."

Pros: "The overall service is great for the airfare price I paid. Can’t complaint! The new plane with central air control was a great idea; it was comfortable for the duration of the ride. That being said, I would definitely use Cathay Pacific again in the future for this price range."
Cons: "The wait time to take off was WAY too long. Luckily the entertainment was available right away on the screen."

Cons: "Too salty for the meal"

Pros: "Except for one time service everything else is good"
Cons: "Staff forgot what I have asked for boarding could have been done using zones."

Pros: "The staff and there were great movies on the flight."
Cons: "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."

Pros: "Flight was not delayed"
Cons: "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."

Pros: "Nothing"
Cons: "Too cramped not enough space staff are not friendly will not fly Cathay again"

Pros: "Flight was delayed and the crew were very understanding of the inconvenience and late hour of the new arrival time."
Cons: "Seat was very uncomfortable - struggled to sleep comfortably."

Pros: "Food is great!"
Cons: "Bathrooms are not as clean."

Pros: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Cons: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."

Pros: "Friendly & mature"
Cons: "Foods"

Cons: "Incoming plane was late so that there off departure schedule. Flight to HK was late as well. Bad luck or bad scheduling?"

Pros: "Agent actually walked me to my connecting flight due to short turn around time which saved me from having to search the way by myself."

Pros: "Not much, quick though"
Cons: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"

Cons: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"

Pros: "onetime, efficient, well-managed"
Cons: "not very good food and not enough of it cramped"

Pros: "The crew is nice. You can order snacks in between meals."
Cons: "Our flight was cancelled and we were automatically placed on another EARLIER flight and we weren't notified. I found out the morning of our original flight, as our new flight was about to board. I still haven't figured out who was responsible for this snafu - the airline or Webjet.com. Webjet customer service was horrible and offensive when I tried to explain to them what happened; they said it was my responsibility to check the time. I would disagree - the customer is ultimately supposed to get an email notifying them of the flight change, giving them options. Based on that phone call with Webjet, I will NEVER do business with them again. As for the flight cancellation issue - if Kayak could help me get to the bottom of this, that would be appreciated."

Cons: "We opted for wheel chair but in Hong Kong we were nor given wheelchair and not informed about it to the passengers. They were not guided to the required flight destination in Hong Kong. When requested for some fruits during their flight they were not given any fruits or juice also."

Pros: "Cathy service"
Cons: "Amazing"

Cons: "I was seated at the last seats and by the time it was my turn to choose from the menu, there was none left but just one option for me. Hope Cathay pacific will add extra food selections to accommodate passengers in the last seats."

Cons: "Seat didn't recline"

Pros: "Boarding was smooth."
Cons: "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."

Pros: "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"

Pros: "Good leg room in coach. Comfortable seats."
Cons: "All good"

Pros: "All as expected - no surprises"

Cons: "No Wifi on a 16 hour flight is simply stunning to me."

Pros: "The plane actually arrived an hour earlier than expected."

Pros: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Cons: "None experienced"

Pros: "Nice staff, clean planes."
Cons: "Only issue was connecting gate in Hong Kong was extremely far and had to run to make connection. A bit of warning might have helped."

Cons: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."

Pros: "The food"
Cons: "seat did not recline."

Pros: "I liked the smothered flight and the management of time that the crew implemented"
Cons: "The food was almost not edible . I would feel guilty feeding it to my dog"

Pros: "Flight attendants were great."

Pros: "The food was tasty and plentiful and the crew were nice."
Cons: "This was a miserable flight in the smallest seats imaginable. I'm 6'1" and typically flights are tolerable - this was misery making."

Cons: "Economy's seats a bit tightly packed in. Food was kind of Asian based and no choices for snacks but the Asian type nuts/pretzels that tastes wired"

Pros: "The staff was very helpful and friendly. Location was perfect."
Cons: "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."

Pros: "Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather."

Pros: "The movie selection was very good."
Cons: "The seat was kind of tight."

Pros: "I liked the selection of movies and entertainment. I had brought a book, podcasts, and games, but I ended up just watching movies."
Cons: "The seats recline so far that the headrest screen ended up way too close to comfortably watch movies or effectively use the tray. The people in front of my wife and I kept their seats fully reclined, even during the meals, and it was very uncomfortable. One of the meals had a pepper sauce that had such a strong smell that I was nauseous until the end of the flight. While the chicken meal I ate was fine, there wasn't much chicken at all."

Pros: "Friendly crew"
Cons: "Cramped seats"

Pros: "The crew was very attentive, always offering water and anything else we needed. The captain was very good about warning us about turbulence. Boarding the plane was quick and efficient."
Cons: "I felt the aircraft could have been cleaned more thoroughly. It's disheartening when your seat/area isn't clean and you're stuck there for 13 hours."

Pros: "The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport"

Pros: "The staff on board the plane were excellent."
Cons: "The wireless entertainment system is slow and glitchy and did not work on an older iPad. The food was subpar but by airline standards was middle of the road."

Pros: "Friendly staff"
Cons: "Old plane, no in flight entertainment"

Pros: "The attendants were friendly. The air conditioning was on point. Good music. I listened to the new slowdive for the whole flight."
Cons: "There wasn't anything I remember not liking. It was great."

Pros: "Major kudos to the flight attendants on our flight! They really helped is by provinding plant based food despite not pre-ordering it. GreAt job!"

Pros: "We neglected to pre-order a vegan meal bu the flight attendants went out of their way to provide us food we could eat. They never showed signs of frustration or impatience. We were so appreciative!"

Pros: "Friendly staff, decent food"
Cons: "Premium Economy seats didn't have leg rests"

Pros: "Brand new aircraft"
Cons: "Not gourmet not even fast food. A lot of area for improvement."

Pros: "I had room!"

Cons: "1, no food 2, pay for the luggage 3, very small leg room 4, too low temperature in the cabin and no blanket"

Pros: "Nice plane, solid food."
Cons: "Waaaay too hot."

Cons: "While booking the tickets I was told that my luggage will be checked in till my final destination but I had to collect them at Narita airport. I had to cancel my plans of sight seeing at Tokyo downtown due to this."

Pros: "Crew were excellent, flight itself was comfortable once finally underway"
Cons: "My flight was delayed, never given an explanation. My bag did not arrive with my flight from Victoria to Toronto. I was never told why this happened, and I was refused entry through customs and forced to miss my connecting flight."

Pros: "Crew was great"
Cons: "Seats were to close together"

Pros: "Short flight"
Cons: "Cramped seating"

Pros: "I was concerned the length of travel. The flight and staff were very enjoyable. The meals were tasty. Will definitely book again."

Pros: "This flight was cancelled; I don't have any remarkably positive comments about it."
Cons: "This flight was delayed for several hours after we had already boarded (due to maintenance, I think), then was unexpectedly cancelled. Air Canada staff did not communicate with us clearly about the cancellation. We asked several staff members for help and some of them simply walked away; seemed like staff did not know what was going on. We over 90 minutes for in-person assistance, only to be directed to a telephone to re-book our flight. We missed an entire day of our trip to Japan. I'm very disappointed in my experience flying Air Canada."

Cons: "Food was terrible Flight was not full and I tried to get bettuer seating but I was told there is none available. Then after boarding they had someone else with the same seat number. Very strange"

Pros: "Overall air cabin crew service was great. Food was average. Seat was comfortable. Entertainment was great!"
Cons: "My elbow keeps pressing on the light button on the remote on the right arm rest which was slightly irritating. But nothing major"

Pros: "Nothing"
Cons: "I was sat next to a dementia patient who were urinating on himself and the seat all over. I endured the smell for 10 hrs. The crew gave me a mask for it. No accommodations. I did not eat or drink obviously. He had been given special accommodation or sat with a caretaker"

Pros: "It was a mostly empty flight, so there was plenty of space."
Cons: "The only bathroom was locked for landing, which I understand is a policy, however a woman sitting next to me REALLY had to go, and being at the back of the plane while everyone was leaving, could not go ask for it to be unlocked. I felt bad for her... Also, it was not clearly written or easy to understand where our gate was at Cleveland Hopkins. It was a small flight, but it could have been clearer."

Pros: "The seats were unbelievably squishy. And the crew was quite rough."

Pros: "I loved the entertainment options, we must of had a very old plane on the trip there because it lacked entertainment unless you brought your own tablet/smart phone or paid to rent one. The food was terrible both directions, please fix that because it's a long flight to be hungry!"
Cons: "Food needs serious improvement"

Pros: "On time"
Cons: "Food not so good and far in between"

Pros: "Nicely managed and well served."
Cons: "None. The food and entertainment were rated 3 stars as there wasn't any for this flight."

Pros: "they had many movies. I enjoyed watching two of them."
Cons: "Food was just okay."

Pros: "the crew was super nice. very friendly and caring. the entertainment was perfect. boarding was easy and timely."
Cons: "the seats offer little to no lumbar support. this was midigated a little with the pillow and blanket, it didnt really do much. for someone who has lower back issues, this was a big problem, a reason i am dreading my flight home. on top of that, it was my first time flying internationally, so i had no clue i had to hunt down my flight via flight time board."

Pros: "I liked that I was switched to Japan airlines. Things went smoother from there"
Cons: "Didn't get to fly the day I was supposed to"

Pros: "Fairly quick! Staff were really nice and helpful."
Cons: "Flight was delayed one hour. Very uncomfortable seating arrangements for a long-distance flight."

Pros: "Dreamliner was airy and pleasant. Large screens. Electric outlets"
Cons: "Need more E books and audio podcasts."

Pros: "Decent movie and game selections."
Cons: "The flight attendants seemed unhappy, sassy and got frustrated easily."

Cons: "Small seat, cold food, main dish was not good, poor selection of movies"

Pros: "Not much. Maybe the boarding is not bad and the flight is on time"
Cons: "The crew is rude and unprofessional. Really low efficient and the seats are uncomfortable. Too tide for a 14 hours flight"

Pros: "Awful"
Cons: "They stole some of my property of my checked bag. Bunch of thieves. Arrogant people like Sue from Vancouver. She is also nasty ugly."

Cons: "We waited nearly two hours AFTER WE BOARDED THE PLANE for a flat tire to be changed, or so we were told. In typical airline fashion, we were told several times that the delay would probably take about 15 minutes, turning into nearly 2 hours. In combination with the change I described above and the 9.5 hour flight to Tokyo, we were completely done in for 2-3 days after we got to Tokyo."

Pros: "As a 6'5" guy, I was worried about spending ten hours on a plane. Air Canada made the flight enjoyable with comfortable seats (even in the economy class) and high quality flight attendants."

Pros: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."

Pros: "Comfortable seats with great entertainment options. The flight attendants were especially wonderful. They were always smiling and good conversationalists."
Cons: "Boarding was delayed and there wasn't really any organization. A flight to Beijing was boarding at the same time at the gate right next to ours and passengers were getting mixed up, causing longer boarding. Some better signage or direction from staff would have been appreciated."

Pros: "Great service (Business Class)"
Cons: "Delayed 1.5 hours due to fueling issue in YYJ (not Air Canada's fault) Breakfast (business class) never varies and is getting somewhat boring"

Pros: "It was okay."
Cons: "We were delayed by an hour due to a fuel issue. The food was horrible. I will never fly Air Canada again."

Pros: "The aircraft was clean, flight on time, service and staff were very professional and courteous."
Cons: "Boarding should be from the rear of the aircraft to reduce congestion in the aisles. Need more vegetarian food options."

Cons: "My tv screen froze and when a meal was served I let the flight attendant know. She said they would reset it. An hour later it hadn't been reset. I turned on my call light. No one ever came. A male flight attendant proceeded to chat with a woman about hockey for a half hour or more and ignored my light. He went away for a bit and came back and chatted some more. For the last 3 plus hours of the flight my screen didn't work."

Cons: "First you changed my 830pm departure to a 2pm departure then you had me sitting in the airport for six hours with a flight delay. ....no explanations were given for the time change or the delays. Shitty flights shitty service. If I had more options I would never fly air Canada but I'm unfortunately stuck with you."

Cons: "Flight was cancelled due to mechanical."

Pros: "The flight experience overall was excellent."

Pros: "The crew, the food and entertainment."
Cons: "Comfort in the seat."

Pros: "Service by the ANA crew was excellent"
Cons: "Comfort"

Cons: "Premium plus Economy was not as advertised"

Pros: "Flight was on time"
Cons: "Food, not overselling the flight, age of plane, bathroom cleanliness"

Pros: "Crew was great."
Cons: "Entertainment center."

Cons: "Flight left 2 hours late and we sat in plane whole time. Crew did nothing to make the wait better. Horrible experience."

Pros: "Entire crew members, food, hospitality & aircraft !!"
Cons: "I couldn’t get my aisle seat & missing my Hindi movies.."

Cons: "Towards the end of the flight water started dripping on me. The flight attendant said it was normal and condensation and gave me a blanket. Unfortunately I still got wet for about an hour till we deboarded. The attendants were just fine, not very attentive."

Pros: "Not much"
Cons: "The food not fit for human consumption"

Cons: "See above."

Pros: "The crew was friendly and ensured I got what I needed even though I slept through most of the flight."

Pros: "The air craft seems kinda new and I enjoy staying at my seat watching movies. Generally speaking UA is not great service of all kinds of categories( service, food, and baggage service), but this time wasn’t that bad than I used before."
Cons: "The food became better but still the plate didn’t look a great meal. Personally I need more vegetables."

Pros: "As a tall american person i loved the amount of leg room and the bathrooms had a good amount of room in them."
Cons: "The seats where a little hard on your back"

Pros: "Movies galore. Pleasant attendants."
Cons: "Crying babies"

Pros: "The food"
Cons: "Pay for headphones"

Cons: "I'm 6'1" . The seats are too small for long flights."

Pros: "On time, not crowded, seat with enough space, responsive screen and good sound"

Pros: "None"
Cons: "The food was so poor I never had such a tasteless food"

Pros: "For a little over $2000 you get an economy seat non-stop from DC to Tokyo and back. Meals were good. As economy seats go, it's comfortable. Midweek the flight is about half to two thirds full. So you might be able to stretch out even!"

Pros: "Staff was ind and friendly. Generous"
Cons: "Wish there was better food. It was okay."

Pros: "Mostly a good experience."
Cons: "The WiFi and TV touchscreen were broken and some of the crew were a bit short with me when I was trying to order snacks and drinks during the flight."

Pros: "Flight attendants were very pleasant and helpful. Food selections were very good. Lavatories were well maintained throughout the 14-hour flight, which is very much appreciated."
Cons: "Movie selections could be a little more current, but the options presented were fine."

Pros: "Comfortable"

Pros: "Overall it was a fairly comfortable experience."
Cons: "The United WiFi was not working on my device. I could not connect."

Cons: "Delayed flight."

Pros: "The food was good, the flight was comfortable, the flight attendants were friendly."
Cons: "There was a boarding agent at SFO who was extremely rude. I went to the counter to ask a question, and he blatantly ignored me. Finally, I said "I have a quick question," to which replied bluntly "What is it?" I then asked whether there were TVs on the flight, and he just said "No" and turned his back to me. Extremely rude."

Pros: "ANA: Flight attendents very nice"
Cons: "ANA: Seat was uncomfortable for a seven hour flight....Could not totally recline ANA: Food was very basic--not a business class meal"

Pros: "Great flight and crew"

Pros: "great service from flight attendant Angela and Asian crew."

Pros: "Boa 're ding good"
Cons: "Lights on in plane all time american keeps lights dim so people rest"

Pros: "Hostesses came around often"
Cons: "I don't know if I can ding ANA though I paid for a ANA flight and got an entirely United flight. The media was rather old and the screen looked like it hadn't been updated since they got a touch screen, which didn't work all that well. The food was terrible. Only beer and wine was complementary."

Cons: "Food was not good"

Cons: "I coudnt make an on line checked in, and i called i asked for aisle seats the gurl said yes and its checked in but when i recieved the boarding pass it was middle seat and the worst seat ever at the emergency seat, it was really small the food was terrible service was so bad ! No more united airlines for long flights."

Pros: "The gate at the Chicago airport was well designed. There was a line for each boarding group, and you could line up early. This is particularly effective for some Asian flights, which can sometimes be chaotic with many different nationalities all lining up."

Cons: "One of the fight attendants answered no to moving to an empty seat saying it was an Economy Plus seat but in less than 3 minutes another passenger freely occupied that seat. Really?"

Pros: "On time."
Cons: "Crammed seats, poor quality entertainment system (but at least with access to in-seat monitor, while on the way to the US that was not available), no additional amenities of any kind, including in the restroom, bad quality and insufficient quantity for food and drinks, and the usual/to-be-expected poor/disrespectful attitude of the United flight and gate attendants."

Pros: "Ticket price"
Cons: "Long layover"

Pros: "The crew was doing their work well."
Cons: "At the boarding gate over 30 people were in line to get a seat number. I thought I had successfully selected my aisle seat online but was arbitrarily given a middle seat. I tend to use the washroom often. I had to climb over a sleeping passenger many times, without waking him up. One gentleman had some serious problems there but it was clear he was not getting any resolution. he was obviously very very frustrated. Syrupy sweet noodles?"

Pros: "Nah, sorry I don't have any special for the flight!"
Cons: "The United flight so far was a terrible experience for me. the food is so salty and so little!! I am a person who love to eat so much, but the food (noodle) was very bad, I didn't finish it. The ice-cream at first I'm so excited and the taste very good! However, it been already melted so... I'm so disappointing. There is no entertainment on plane... I'm so boring"

Pros: "I made it to Thailandafter 2 flights only to be told iIccouldn'tenter without Thai visa. iIwas sent back and forced to use my flight back. Staff was horrible in Thailand"

Pros: "the japanese speaking flight attendant was exellent! she was very observant to passengers needs. i was also pleasantly surprised by the entertainment system."
Cons: "there was a flight delay due to maintenance, which was inconvenient."

Pros: "Economy Plus seating was quite comfortable. Movie and TV selection options provided wide variety which gave me an opportunity to view several titles on my wish list."
Cons: "The menu card did not provided selections for this flight and the crew description was very broad - pasta or noodles. For example, "ravioli with marinara sauce or chow mein with vegetables" would have been more helpful."

Pros: "Able to reserve later connection"
Cons: "Got to destination very late"

Pros: "Computerised and self check-in was good and fast."
Cons: "Require united app on smartphone or tablet. Don't expect personal screen as its not available. Unfriendly crew and food was bad."

Pros: "Was pleasantly surprised by leg room in coach"
Cons: "More water needs to be offered more often"

Cons: "I had an upgraded complementary first class ticket, that was not honored by the staff at the airplane gate."

Cons: "Cramped and overcrowded"

Pros: "Regardless of product, the 787 is by far the most comfortable aircraft in the sky. Obviously you can't compare UA Economy to EY's "Residence" on the 380, but once you're comparing similar products across different aircraft, the 787 blows all the others out of the water. This is because of the higher cabin pressure, higher cabin humidity, and relatively enormous windows at eye level. Even UA can't ruin the 787 experience with their snippy staff (I almost found myself apologizing for asking for the little bag of snack mix that I missed out on because I was snoozing when they first came around) and ear-splitting announcements. The flight was delayed due to a mechanical, and the staff at NRT was very helpful in getting us to where we needed to be."
Cons: "The plane had a mechanical issue that they had to sort out after we pushed back. This was not so bad, but they changed their minds about whether we would take the original plane or switch to a second 787 that had flown in on NRT-DEN so many times I lost count. This is why I gave the "boarding" process poor marks--please just figure out whether we need to get off (we didn't need to, but did anyway) and whether we are going to switch to another aircraft before letting everyone off. The staff at NRT failed to consider moving the DEN-HKG passengers to a ET NRT-HKG flight (which surely had available seats) that was parked next door. Instead, we were all put on a HND-HKG flight leaving about five hours later than the ET flight."

Pros: "Everyone was nice"
Cons: "Very poor food to compare with Delta and United fed us only twice but it was 14h flight"

Pros: "-- friendly crew"
Cons: "-- small screen for seat back entertainment, but it was adequate."

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COVID-19 information

Safety measures for airlines flying from Victoria Intl to Tokyo Narita

Airlines flying from Victoria Intl to Tokyo Narita have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Victoria Intl to Tokyo Narita

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