My row seemed to have more leg room and I didn't pay extra for it. Air North offers a meal at no extra cost. There was no entertainment available, but that wasn't an issue as most people have options on their phones. The crew was friendly. Air North offers air travel the way it used to be and that is a welcome and pleasant surprise.
Air North is one of the easiest airlines to fly with. Lots of room and great service. Always provide you food.
My interaction with air north was great, Their customer servicr was easy to get a hold.of, Managed to speak with a person, they were very polite and helpful, However I messed up the date with the ticket purchase, Since I used a third party I could not change the date. And trying to contact Kayak and the other third party was a nightmarez So I am unlikely to use a third party again.
Customer server was excellent. The flight was extremely affordable, and my seat was both comfortable and spacious.
Terrible customer service - no interest in being helpful, limited service hours, unwilling to transfer checked baggage of provide advice. Not recommended.
Supposed to fly out at 10am to Kelowna….got delayed until 1:40 and missed an important meeting. I ended up having g to stay over. Should have just driven.
Service was great from start to finish. Pleasant attendants, timely luggage to carousels.
This airline is never a disappointment. Always on time. Short haul from YLW to YYZ , best way to travel.
Boarding was fine, and flight was on time. During the flight however, you aren't even offered a drink of water. The carts never leave the galleys. All the attendants said the whole time is take your headphones off and buckle your seatbelt. For the price I wouldn't expect 5 star service, but maybe a drink would have been acceptable
Nothing needs to change as it is such a short flight.
The flight was full and good as could be expected. We arrived early which is always a good thing.
Experience was good, the wifi hook up is somewhat tough
Plane was one hour late. Hardly any space for our carry-ons. Stressful to catch connections.
The delays were never ending and we were never properly informed as to why. 1st and 2nd delay were handled well, but by the time we received our 7th delay, and then subsequently asked to willingly get bumped, it turned into one of the worst flying situations of my life. I didn’t get home until 2am which is roughly 5 hours later than originally planned.
Great flight, great landing, nice staff. Our seats were a little cramped.
I will not be flying with westjet again. I was uncomfortable in my seat. The position made my back hurt so bad. My wife was able to fit the seatbelt around her with out an extension but was unable to put the tray table down or fit in the seat for that matter. Our bag was smashed and I spent two hours trying to fill out the application for a damaged bag before I gave up. The 80 photos I took would not work and nothing telling me the format to upload them as.. I made the mistake of unpacking the bag before taking photos so no claim for me. Next trip to Canada I will have to use air Canada.
No food, water, snacks.”beverages”. This was on Christmas Day. Upgrading cost $100, for what exactly?
Overall good experience. The wait for baggage at our destination was quite long, but other than that everything was good as expected
Very short flight. No food or entertainment required. Nice crew. Flight left late.
My luggage was damaged 1 wheel was out I can't find it nowhere
The crew from Toronto Santiago (and the other way) weren't nice people. They seemed angry. Other flights with Air Canada had much nicer crews. Bathrooms always had sticky floors. Yuck!
Air Canada’s problems are not staff related by and large, no. The problem is tiny jets between the U.S. and Canada - yes, believe it or not they are still “international” (just ask our own Mango Maniac in power in the U.S.). The little aisle is compounded by a design flaw of a “dog leg” starting at seat 12. Woe be unto you if you sit here as passengers and attendants do not have sufficient room to not hit you in the face with backpacks. One thing I will say very positively about Air Canada is you still provide pillows and blankets on transcontinental flights to all, not just the elites. Your tiny improperly designed jets are also a problem flying city to city within Canada also. One can only say you remind us of a “Jet Blue” or “Spirit” experience. Also your luggage space is downright Byzantine! We will endeavor to avoid you and use other U.S. carriers, albeit charging more.
Terrible canceled flight and lost my luggage. Flew me to Halifax. Tgat flight was delayed, had to spend night in airport chair.
My flights were all either late or canceled. It was stressful and a waste of my time. This is the third flight in a row with Air Canada that has been a scheduling mess. Not appreciated.
The airplane has been replaced and late night layover have been extended from 3 to 7 and the only compensation was a $15 food voucher after most restaurants have been closed, not helping with children after a 18+ hour international flight
Good flight. It's great you can easily go anx help yourself to snacks and water. Crew friendly and helpful. Everything ran very smoothly.
My seat was not comfortable. Flight was smooth. Regretfully we had two delays before takeoff
Amazing service, with enthusiastic crew members, and some breathtaking views of Vancouver. No IFE though, as it is only a 1 hour flight on a regional Turboprop jet.
I liked the quiet airport and no queue. I don't like that when booking it is not clear that there is teared economy, that you have to pay extra for choosing a seat and for your luggage both ways. We didn't find this out until checking in. It turned out not very economical.
No entertainment system. Paid extra for wider seats but not worth the cost. Flight left a little late and arrived early.