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YQG - HAM

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Windsor (YQG)
Hamburg
Mon. 18/10
Mon. 25/10
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Top airlines flying Windsor to Hamburg

Scores according to KAYAK customer reviews

8.0
SWISS
Overall score based on 9,057 reviews
8.2
Boarding
7.8
Comfort
8.6
Crew
7.7
Entertainment
7.9
Food
Airline reviews

Pros: "Great helpful flight crew"
Cons: "Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight"

Pros: "Flight crew was on top of things. Flight was smooth and ontime."
Cons: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

Cons: "Nothing Everything was excellent"

Pros: "Crew was amazing. Good food. Comfortable seats"
Cons: "Music options along with the movies"

Pros: "Crew was very accommodating."
Cons: "Flight was overbooked which caused an hour delay."

Pros: "Water provided."
Cons: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"

Cons: "Delayed flight and delayed layover"

Cons: "I could have used USB charging station."

Cons: "Avoid spilling coke on the passengers"

Pros: "Superb crew; surprisingly delicious food (better than some first class meals I’ve had in the past)."
Cons: "The seat was remarkably uncomfortable. I fly business or first class when traveling overseas (prefer business class) specifically to be able to rest - this was the most uncomfortable I’ve experienced in the last few years."

Pros: "Always like flying Swiss business class. Great service, good food and a great lie flat bed"
Cons: "Nothing"

Pros: "Swiss is Swiss"
Cons: "nothing"

Pros: "Really good flight. Clean,on time, efficient. Early arrival even"

Cons: "They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly."

Pros: "We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean."
Cons: "The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back."

Cons: "No wifi or inflight entertainment"

Pros: "Again boarding was smooth"
Cons: "The seats were terrible"

Cons: "the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep"

Cons: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."

Pros: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Cons: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."

Pros: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Cons: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."

Cons: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."

Pros: "The plane wasn't totally booked and very clean"

Pros: "On time. Friendly employees. No issues at all."

Cons: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."

Pros: "The new plane with private screens"

Pros: "Boarding music"
Cons: "Changed our seats after check in"

Pros: "Flight is conformable.. Crew was fine."
Cons: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Pros: "Everything !"

Pros: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Cons: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."

Cons: "Seats too small."

Pros: "It was a good short flight, with good service"

Pros: "Relaxed check-in"
Cons: "Seats"

Pros: "Almost nothing.."
Cons: "1) my seat was broken (didn't recline) 2) my USB charger... Broken.. 3) my food was in a metal container that was stamped and the ink from the stamp leaked and was pressed across my food. I was literally not about to eat the alphabet... (luckily, a nice attendant came by and apologized, as I know it was not her fault the food came out like this. 4) Rude attendant came over 25 mins after I had turned on my attendant button to ask for a bottle of water. (I turned it on while they were still serving drinks) (also forgot I needed water to take some medicine that required to drink a full glass) She came up to me and my fellow passenger, yelled at BOTH us while she was waving her hands our face. I mentioned to her "it's not polite to treat people this way" she moved her hands closer to my face thrusting her whole body over my fellow passengers face, and continued yelling at me about turbulence (while she's completely avoiding the rule herself.) He and I were both seated and buckled and not bothering anyone. She could've just taken her own lecture and kept ignoring the signal. I wrote about this in customer support letter that the 'NICE' and 'Helpful' attendant Gave to me that sincerely apologized for the previous attendants behavior."

Pros: "good service"
Cons: "late in departure"

Pros: "Entertainment options were pretty good."
Cons: "If people leaned the their seat back it was very uncomfortable and hard to get in and out, eat and or watch the tv."

Pros: "I don't think I'd ever experienced such a friendly and empathetic crew."
Cons: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."

Pros: "Crew is very friendly Drinks quality is acceptable Comfortable airplane seats"
Cons: "Both flights from Swiss (from Münich to Zürich and the flight in the opposite direction) were delayed by 30 min and 1h, respectively."

Pros: "Again, crew and food."
Cons: "I will only say that I am writing this review as we are sitting on the plane in Newark where we are waiting for our gate for a half an hour already and we do not know when we would get off board. And oh yeah... the flight was originally late for about an hour too! Simply unacceptable!"

Pros: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Cons: "Nothing"

Pros: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."

Pros: "Good service, efficient, professional"

Pros: "I was upgraded! Delicious lunch."

Pros: "Bad inedible food and no leg room, and I am small."

Pros: "Beautiful new jumbo jet"
Cons: "Changed plane and seats so boarding was delayed"

Pros: "The crew on my flight were the best crew I have ever had in the past ten years. They handled a conflict of a difficult passenger that was sitting in my seat instead of her assigned seat with the utmost professionalism. They were very kind overall."

Cons: "No room and very hard to get t your seat"

Cons: "My flight was last minute canceled and then one of my replacement flights was canceled"

Cons: "Small seats, in-flights entertainment system old and behind competition. could not convert my miles for an upgrade."

Pros: "quality of plane"
Cons: "check in takes 30 minutes since my visa was in old passport"

Pros: "Very polite and helpful crew. Nice selection of movies in-flight"

Pros: "Crew was fantastic!"

Pros: "The crew was good and the food from Frankfurt to Abuja was good"
Cons: "The layover time was extremely too long and would even be longer during my return"

Cons: "Our luggage did not arrive at our destination!!!!"

Pros: "Flight was delayed from LAX. No accommodation offered"
Cons: "Accommodation. They were kinda rude about the whole experience"

Pros: "Very clean cabin, crew efficient and friendly"
Cons: "The sweet pastry is horrible, please bling back the cheese sandwich/ or similar."

Pros: "The crew on the jet were fine. The entertainment was good too."
Cons: "The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified."

Cons: "Passenger in front of me had her seat back during meal time. Not enough room to eat or maneuver."

Pros: "Easy and efficient boarding. Flight attendants were very good. On time arrival."

Pros: "Nice crew, big selection of movies/entertainment"
Cons: "Extreme distance to walk in Frankfurt. Flight delayed, long wait for our luggage."

Pros: "Entertainment is great. Great selection of shows and music"
Cons: "The Frankfurt airport is an embarrassment to Germany. Taking buses to your plane, going up and down stairs to depart or board a plane is archaic. Therefore most Lufthansa flights in and out of this main hub are delayed. There should be some rule that meals will not be served to customers who have their seat reclined. The poor person behind them has no comfortable way to eat."

Pros: "Cabin was clean"
Cons: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Pros: "How smoothly everything ran"
Cons: "Drinks served from glasses on a tray. I would have preferred an individual bottle of water."

Pros: "Great crew, great flight, food and drinks was awesome"
Cons: "I don't like the fact that I can't choose my seat from earlier because I a big girl and I like to set in the emergency exist seats so I'm not crush up in the middle seat not comfortable and long flight like that lots of pain at the end of the flight"

Cons: "Delay of 45 minutes made me almost miss my connecting flight."

Pros: "What is not to like? I was pleasantly surprised by the Munich airport ground crew and it didn’t stop there! We boarded promptly and efficiently. Once on the plane, service was excellent and the food and drink options were delicious! The entertainment selections were intriguing and engaging. At the end of the flight, we cleared the plane quickly and we’re given adequate directions to customs. It was a great experience."
Cons: "Nothing, the experience exceeded all expectations."

Cons: "While missing a connection happens sometimes, Lufthansa was particularly dreadful in handling the situation. Hundreds, or perhaps thousands, of travelers were not informed about what was happening with their connections, or given any guidance. This all arose from around an inch of snow in Frankfurt. It caused bedlam at the Frankfurt airport, which the Lufthansa staff appeared utterly unprepared to deal with. This is our second very bad experience with Lufthansa."

Pros: "My wife and I travel frequently and Lufthansa has always been a "notch above" all other airlines in onboard service. Imagine, airplane food that you can actually eat and enjoy!"

Pros: "Huge selection of movies and entertainment. Good food, especially the fresh salad and vegetarian option for dinner. Good wine selection, the saving grace for what I consider an over sold flight. The service staff was attentive and professional. The pilot and crew were great, I felt very safe."
Cons: "Delays in both legs of my trip made connecting flight nerve wracking. Economy seating was horrible. Uncomfortable, too many people stuffed into claustrophobic conditions. The funk was pretty overwhelming. Bathrooms were stinky and ran out of toilet paper. Only the free flowing wine made it tolerable."

Pros: "Nothing at all"
Cons: "I had to wait in line for over an hour to get a ticket to replace the one I missed because of how late the first flight was. As with all my Lufthansa experiences, it was frustratingly slow"

Pros: "I liked the seats, the space for our legs and the crew members"

Pros: "overall experience is great"
Cons: "seats would have better"

Cons: "There was a 3 hour delay."

Pros: "Such great personnel in the air - can't say enough how much I appreciated them."
Cons: "The airline as a whole, however, encourages you to book with them under the reasonable assumption that connecting flights with Lufthansa will be achievable. Now that I've seen Frankfurt, There was no way they could actually expect any of us to make our connecting flights. And they offer no compensation. When I did get another flight, it was terribly delayed. Talking in line with regular European travelers, they said they expect it. Also met several fliers at the service desk attempting to connect via entirely different routes, all having the same experience."

Pros: "Everything was on time, the flight crew was unbelievably friendly, and the flight was empty which made it comfortable and very relaxing!! Highly recommend."

Pros: "Service was outstanding. Very polite and prompt."

Pros: "Timeliness of departure time Ease of navigating airport to find departure gate"
Cons: "Nothing comes to mind Good flight over all"

Pros: "The boarding process was orderly, the seats comfortable, plenty of luggage space, excellent food -- one of the best economy class flights I've taken."

Pros: "The view - flying low over the northern extremes of Canada was superb. Thanks to the pilots etc."
Cons: "The flight was late arriving at Frankfurt. I requested a notification to my connecting flight. Crew member frowned, turned away and in formed me, "We don't do that". I ran to the Connecting Lufthansa flight and barely made it on time."

Pros: "Seats were ok for a short flight."
Cons: "nothing"

Cons: "I cannot accept that the airline lies to its passangers through crew members about delays, is not willing to wait for a few minutes for rushing passangers from connecting Lufthansa flights and doesnt care about problems this may cause"

Pros: "I thought the crew was OUTSTANDING. The food was good and so was the entertainment. I LOVED the toilets being in the separate area downstairs. I also really appreciated the temperature: very comfortable and not freezing cold, but not hot either. Again, GREAT crew!!! Very pleasant flight!"
Cons: "The flight was late leaving and arrived late, which made my connecting flight experience a nightmare My connecting flight arrived late, and I nearly missed my next flight. I had to go through border control (and relevant queues), running up and down multiple never-ending multiple escalators, then take a train to change terminal only to find out the gate had been changed to the furthest one in the terminal. I literally RAN all the way from deplaining to boarding. It was a night mare. I would have missed my flight if I had walked instead of running"

Pros: "Very nice staff at the gate and awesome media selection on the plane."

Pros: "I had a window seat"
Cons: "The seats are too small and tight for such a long flight. Really!! a tv screen on the back of the seat that has videos etc. I almost threw up from the constant pounding of the man hitting the screen on the back of my seat. I felt violated and exhausted from the airline inconsiderate design."

Cons: "The kosher food was terrible!!!!"

Pros: "0"
Cons: "No checjed in luggage allowed - i did not know that when i bought it!"

Pros: "It was so much better in all ways from the United flight we had from Newark, NJ to Milano."
Cons: "It was IMPOSSIBLE to check in 'on-line' at my cousins the day before or even that morning. We wasted an enormous amount of time trying to do that, rather than walking & talking & enjoying each others company, the first time we've seen each other in 12 yrs."

Pros: "Quick flight Crew efficient"
Cons: "Slight delay Food was an energy bar type candy No entertainment Seats slightly uncomfortable"

Pros: "Good entertainment and food"
Cons: "Could use a foot rest"

Cons: "the hot meals were aweful"

Pros: "Overall, the Lufthansa service was excellent. In particular, the food service in economy class was extraordinarily good."
Cons: "We were seated at the end of a row beside the entrance to restrooms at the back of the plane, and on occasion the space beside us became a gathering place for groups of passengers, talking loudly."

Pros: "I arrived safely."
Cons: "Staff was rude at the terminals and a lot of frowning faces on the plane. My seat was constantly bumped by crew with no acknowledgement. The boarding was confusing and disorganized to the point the boarding agent was not sure which gate handled which group ( they use 2 for these big planes)and kept calling out the wrong information. Passengers could not believe it. Tight seats for an overseas flight."

Pros: "Most all was good."
Cons: "The kids screaming!"

Pros: "I love Lufthansa: flight attendants so attentive, Complimentary services that other airlines charge for. Attentive staff...and I flew economy."
Cons: "Wel"

Pros: "We were delayed but better that than bump around in a thunderstorm. Food good"
Cons: "Would like to see more selection in movies"

Pros: "I enjoyed the attentiveness of the staff"
Cons: "No issues."

Pros: "Nonstop flight."
Cons: "The seats are the most uncomfortable I've ever sat in. The food from Frankfurt to Denver was subpar. The first 2 hours were very bumpy and unusual for that part of an Europe to USA crossing. The spacing of the middle seats with the support struts having to straddle for 13 hours is too much. I could go on, but you really need to rethink the design and customer service on your long haul flights."

Pros: "Excellent Flight. Roomy seats. Good entertainment package"

Pros: "Crew"

Read more about SWISS
COVID-19 information

Safety measures for airlines flying from Windsor to Hamburg

Airlines flying from Windsor to Hamburg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Windsor to Hamburg

Mandatory masks

Masks required on board, masks provided on flights from Windsor to Hamburg

Social distancing seating

Middle seats unavailable to book on flights from Windsor to Hamburg

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Windsor to Hamburg

Book cheap flights from Windsor to Hamburg

Recent round-trip flight deals

11/3
Fri.
2 stops
Lufthansa
14h 00m
YQG - HAM
15/3
Tue.
2 stops
Lufthansa
15h 18m
HAM - YQG
8/11
Mon.
2 stops
SWISS
16h 05m
YQG - HAM
11/11
Thu.
2 stops
SWISS
15h 36m
HAM - YQG
8/11
Mon.
2 stops
SWISS
16h 05m
YQG - HAM
11/11
Thu.
2 stops
SWISS
15h 36m
HAM - YQG
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