9.6
Pros:Very nice drop off staff. Check-in guy wanted me take economy car since it was intermediate sold out; he did not offer me a discount for smaller car. I asked for intermediate or larger; he gave me a larger car. He was very polite though.Cons:See above.Reviewed 11 Feb. 2020
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2.0
Pros:They tricked at the counter, the attendant never told me I was going to be charged for an upgrade. When I received my final bill by email, I realized they charged me $30 for an "upgrade" that was never delivered or discussed at the counter.Cons:AS BAD AS IT COULD BE! The car was in terrible condition, ketchup on the door panel, plus had a disgusting juice spill all around the cupholders. Employees maybe we're waiting for a customer to clean up the car. The car had mirror lever is broken, head console buttons (SOS) where jammed/broken.Reviewed 3 Oct. 2019
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5.2
Pros:I didn’t get the car or help from the staff. Still charged full amount.Cons:I scheduled a same day pick up via my phone And the city auto populated to the neighboring city. I didn’t realize this until I went to pick the car up - kiosk guy directed me to customer service line but no one answered x 5. Called again the next day and was told it was too late.Reviewed 12 Aug. 2019
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8.8
Pros:The man who gave us the car was abrupt and never smiled. The man who handled us when we returned was very friendly and helpful.Cons:More courtesy from the desk clerk when we got the catReviewed 7 Aug. 2019
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4.4
Pros:helpful staff, easy drop off & pickupCons:Car had almost no engine power, it was dangerously slow-speedup while merging onto freeway ramps, changing lanes the car was diesel volkswagon Jetta - i felt horrible for causing much more pollution compared to gas/hybridReviewed 5 Aug. 2019
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8.8
Pros:Easy pick up and drop off.Cons:There was a piece of trash in the back of the minivan when we got it.Reviewed 24 Jun. 2019
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8.0
Pros:26$ to "rent" a toll pass for two days...A bit rediculous! Didn't take it when in Austin, TxReviewed 14 Jun. 2019
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8.8
Pros:I loved the Chevy Cruze LT...Cons:The Advantage Staff, on pickup, was unprofessional and I had to ask them to fill the car up with fuel.Reviewed 5 Jun. 2019
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8.0
Cons:Getting Toyota Corolla as requested - instead got Hyundai SonataReviewed 30 May 2019
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6.4
Pros:We ended up with a truck, albeit an impractical one, with decent features at a great price. Drop off experience was pleasant.Cons:Beware of their dealer’s / manager’s special. They’ll try and give you a diesel vehicle and lie at pickup to convince you to upgrade and/or tack on extras. Worst rental pickup experience I’ve ever had! Go with Fox if you need a low-budget rental.Reviewed 20 May 2019
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10.0
Pros:Wet helpful staff; good, clean carReviewed 17 May 2019
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6.8
Cons:Slow check in.Reviewed 12 May 2019
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