6.0
I was told i did not need to pay for anything else yet the person chqrged me with insurance and would not let me take the car unless i paid for it.Reviewed 28 Jun. 2023
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10.0
Very easy pick-up and drop-off. Friendly agent at the desk for questions during pick-up. Had a wonderful, new, clean car that was very enjoyable to drive!!Reviewed 30 Mar. 2023
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10.0
I was assigned a Hyundai Venue. That car told me every five minutes (or less) that I needed to stop for a coffee break. This could be immediately after I stopped for a lunch or dinner, or any break, for that matter. I could not figure out how to turn that feature off despite my husband researching that over the internet. I hope someone will turn that feature off once you read this message. So, service was wonderful. I would not rent THAT car again.Reviewed 19 Mar. 2023
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10.0
From start to finish, great experienceReviewed 15 Feb. 2023
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10.0
Nice car, clean, quick check in. Car did need an oil change so kept getting messages about it. Car also had a small windshield crack but I had taken photos of the car at pickup and pointed it out at drop off. I was impressed with the gas mileage it got too (ford escape).Reviewed 14 Jan. 2023
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2.0
We were sent to the garage to pick up our car after checking in at the Alamo desk. There was no one to be found in the garage to select a car. I was with my wife and 7 month old child and the garage was freezing cold. After around 10 minutes of looking for someone to help us, a nice man who worked for the airport (and NOT Alamo) was kind enough to help us get a car. We then had to select a car seat and install it ourselves in the cold. No one checked to make sure it was installed properly. I am sure this is a safety violation of any rental car standards at a minimum. The whole ordeal took over 30 minutes causing us to almost miss our flight in Austin. I will never rent from Alamo again.Reviewed 31 Dec. 2022
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6.0
Customer service was excellent! Both at pick up and drop off. My only complaint was not being able to use my Apple Card because I would have been screwed had my colleague not been there to use his card instead.Reviewed 4 Apr. 2022
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10.0
Technically ended up with a Nissan Rogue. Solid service and friendly.Reviewed 5 Dec. 2021
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10.0
5 day rental of a med. SUV at 141 dollars, great dealReviewed 9 Aug. 2021
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10.0
Pros:Very friendly staff, pick up and drop off was a breeze. Got a free upgrade because the size of car we reserved was out.Reviewed 1 Jun. 2021
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10.0
Pros:Very friendly staff and we ended up with a free upgrade because they didn't have the size of car we reserved. Very convent to pick the car up at the airport. No shuttle needed.Reviewed 1 Jun. 2021
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9.2
Pros:The location was still open since my flight arrived late.Cons:The car appeared clean upon first glance but something had been spilled in the car and there were biting gnats as a result.Reviewed 24 Apr. 2020
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