8.0
It would have been so much more convenient to pick up in my hometown. Unfortunately I had to travel out of town to pick up and drop the car off. Other than that it was convenient dropping it off. I was a bit concerned that there was no inspection done along with a rep before and after.Reviewed 10 Aug. 2023
review from![kayak]()
8.0
Check in services is nowhere near where you are directed to pick the car up.Reviewed 25 Jul. 2023
review from![kayak]()
10.0
Stephanie in San Antonio Airport was great!Reviewed 26 Mar. 2023
review from![kayak]()
6.0
There was about $60 unexpected extra fees that get charged not including insuranceReviewed 12 Feb. 2023
review from![kayak]()
10.0
Friendly staff was extremely helpful with car pick up.Reviewed 2 Oct. 2022
review from![kayak]()
2.0
When I got to the counter to pick up my rental vehicle I was told that my reservation was cancelled. I Did Not Cancel My Reservation! I looked like a fool and was highly disappointed. Aaron Greer P.S. Please send me information showing my reservation being canceled by Priceline or dollar rental. Thank youReviewed 19 Jul. 2022
review from![kayak]()
6.0
Check-in counter tried selling me an upgrade from a full size car to a SUV. It would have tacked on about $70 more to my total on a 6 night rental. I declined the upgrade at the counter. When I went to pick up my car (still assuming it would be a full-size) I was informed that they did not have any full-size and that if it was okay with me, that they would upgrade me to a SUV at not extra charge. I obviously had no choice, if I wanted to leave at that time, so I took the SUV. Now, the counter must have had this information when checking me in. So, it left me thinking, why did they offer to upsell me at the counter, knowing that they didn't have what I ordered?! Would they have even told me that they were out of full-size cars if I had paid the $70 upgrade fee? Dishonest, to say the least. Beware of these practices! I will not be booking with them and when I book further, with others, I will be asking these questions!Reviewed 11 May 2022
review from![kayak]()
8.0
The example of car you’re told will be “like or similar” is not anything near what you get. So honesty in this department would be appreciated. Thx.Reviewed 8 Mar. 2022
review from![kayak]()
10.0
Ease of rental. Staff were very friendly. Nothing needed for improvement unless prices drop.Reviewed 5 Mar. 2022
review from![kayak]()
10.0
Pick up and return went quickly.Reviewed 14 Dec. 2021
review from![kayak]()
10.0
Fast, efficient, no hassle!Reviewed 13 Sep. 2021
review from![kayak]()
10.0
Stephanie our agent at San antonio airport, greeted us with a warm smile and answer all our questions and give her an A+. Thank you , Mrs. LopezReviewed 26 Jul. 2021
review from![kayak]()