Book Hertz car rentals at San Antonio Airport

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Good

9

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car was cleanlocation was closed

pick up the carfriendly staff

rented a carwrong location

car availablecustomer service

pick up and dropgreat experience

10.0

Pros:Bus driver was so helpful with helping us with our baggage and super friendlyReviewed 29 May 2017

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10.0

Pros:Comfortable and clean vehicleCons:Locating off site location, but not a major navigational challenge since I brought my own GPS.Reviewed 14 Aug. 2017

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4.4

DisappointmentPros:They had free water during my half hour waitCons:For starters, the location was difficult to find and was without additional parking for the person who dropped me off to pick up the vehicle. I get that the majority of people renting from this location are coming in from flights, but one parking spot isn't too much to expect. Next, when checking out the staff behind the counter were not particularly helpful and challenging after declining additional coverage or prepaying for the gas. Then, after that it was a 25 minute wait for the car to be pulled up. There was no one in front of me. After the first 10minutes, someone would come out and say "your car is on the way, it'll be here in 5 minutes..." That happened 3 times... finally when our Tahoe came around, no one inspected it with us to verify previous damage or the gas tank, or even had me sign a confirmation that I had received the vehicle. We just went around a took pictures of the current dents and scratches incase they decided to claim we caused them. The car was all right, but not particularly clean and had tons of greasy hand prints on the inside windows. When returning the car, I pulled into a return lane, all of which were full of vacant vehicles. There was no signage with instructions on what to do and no attendant was readily available. I asked someone who looked like an employee what I needed to do to return the vehicle. She directed me to the inside counter where I waited (as the only customer) for 5 minutes as 3 men behind the counter had a non-work related conversation. One of them did ask me what I needed, but didn't respond after I answered that I just needed to return the car. Finally another person came to the counter and told me I needed to give the keys to the attendant outside who would give me a receipt. When I returned outside, I waited again until the same woman from before pulled up in one of the cars. I asked her where I needed to go to get my receipt. She told me to just leave the keys in the car and it would be emailed to me. Why couldn't she have just said this before? Overall, this was the most difficult and unprofessional experience I have had renting a car. The Tahoe was fine and served its purpose for the weekend, but this hertz location needs to reevaluate some things...Reviewed 20 Feb. 2017

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10.0

Pros:Super friendly staff. Easy pick up and drop off. I was in and out in 10 minutes.Cons:There is nothing I would change.Reviewed 15 Dec. 2020

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10.0

Pros:I haven't used Hertz in years - always went to another more value oriented provider; however the price was right and the car was quality.Reviewed 8 May 2018

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6.8

Too PushyPros:Shuttles run 24/7, even when office is closedCons:Staff at airport was way too pushy and almost threatening when it comes to buying insurance from them. If you don't buy their insurance they demand you list your insurer with them, which I have never had happen in over 200 rentals.Reviewed 31 Jul. 2017

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4.0

Cons:Car had about 30000 miles on it and was a little beat up, scratched & dirty. Had to wait almost 30 minutes to get to counter because of the line and lack of adequate staffing.Reviewed 11 Aug. 2017

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6.0

Cons:We were suppose to receive a intermediate SUV but got an small SUVReviewed 2 May 2019

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10.0

Pros:Staff was friendly & helpful..pick up & drop off was really easy!Cons:Being told if I drop the car off earlier than what I had booked for that my price would be deducted.Reviewed 18 Jun. 2020

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8.0

Pros:Easy pickup and drop offCons:Car was not cleaned properly. Found receipts and covid pre emotion mask from previous renterReviewed 21 Dec. 2020

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3.6

San Antonio Hertz Needs to work on AttitudePros:Rented a brand new Buick, which should have made this experience a good one.Cons:At check-in the representative was unfriendly. He seemed to take offense that I had paid through KAYAK and didn't want to take the information about the 3rd party insurance I had purchased online for this rental. He insisted that I tell him who insured my personal vehicles and then entered that into his computer. I'm glad I didn't need to use the insurance because I'm sure there would have been a problem. Checking out was just as unfriendly as the representative that guided me to parking said nothing to me but the one at the desk expected me to know the exact mileage of the vehicle when I got there. The lot was also very dark.Reviewed 9 Nov. 2017

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9.6

Great car rental experiencePros:I've been renting cars for 40+ years. The experience with this rental was among the best, beginning with the quality of the vehicle. The rental and return staffs were excellent.Cons:Because I dropped the car in a different city, the price was a bit steep, but I knew ahead of time that it would be more.Reviewed 9 Oct. 2017

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• How much does it cost to rent a car from Hertz at San Antonio Airport?

  On average a rental car from Hertz at San Antonio Airport costs C$ 59 per day.

• What is the most popular rental car from Hertz at San Antonio Airport?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz at San Antonio Airport.

• Where can I find Hertz car rentals at San Antonio Airport?

  9559 Airport Blvd is the closest Hertz rental location to San Antonio Airport. The telephone number for this location is +1 210 714 9927.

• Does Hertz offer shuttle or airport pick-up services from San Antonio Airport (SAT)?

  Yes