Find reviews that mention:
10.0
Customer service was above and beyondReviewed 3 Nov. 2022
review from![kayak]()
10.0
The service was great with exception of having a preferred line and regular customers coming in had four agents and two where the only ones working the windows I get it preferred customers get to skip the line but in a matter of thirty minutes every agent just ignored the main line that was my only downfall and discouragingReviewed 14 Aug. 2022
review from![kayak]()
10.0
The lady helping us was amazing and working very well under pressure.Reviewed 18 Jun. 2022
review from![kayak]()
2.0
Waited 40 minutes for someone to show up.Reviewed 1 Dec. 2021
review from![kayak]()
2.0
The Mini Van was dirty. Very hard steering wheel, tires past their useful life.Reviewed 25 Oct. 2021
review from![kayak]()
8.0
Pros:Pick up and drop off we’re easy.Cons:Price was a little high.Reviewed 8 Jul. 2021
review from![kayak]()
6.0
Cons:priceReviewed 21 Jun. 2021
review from![kayak]()
2.0
Cons:I am really sorry to complain. But this experience was an absolute disasterReviewed 10 Jun. 2021
review from![kayak]()
10.0
Pros:Drop off was easy. The leather seats were nice in the car.Reviewed 1 Jun. 2021
review from![kayak]()
6.0
Pros:Staff was ok, except he downgraded my car without telling me.Cons:Be Honest. And also assign the car that had been reserved or tell me why not. Pickup lot was.too far from the desk to go back for a correction. Plenty of cars were in the lot with no one attending it for me to talk to.Reviewed 17 May 2021
review from![kayak]()
2.0
Pros:NothingCons:They wouldn't rent to me even thought I am 30 years old. They told me because I didn't come off a plane that they wouldn't rent me the car that I had reserved for me to go home.Reviewed 28 Mar. 2021
review from![kayak]()
2.0
Pros:The person who processed my rental upon my arrival in Nashville, was very rude, humiliating and treated me and family as if he was better than us. This was my first time renting a car from Avis, and my experience was obnoxious. I would never ever rent from your company again, because I normally rent from Enterprise where am treated with respect and dignity!!! Your company need to train your workers to treat people with respect and dignity, no matter your race, religion or ethnics!!!Cons:Teach your workers to have respect to human, no matter what race you are.... we are all humans!!!Reviewed 25 Aug. 2020
review from![kayak]()