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2.0
They did not have a car for me at pickup and had to wait an extra day to get one with no apology no discount offered. Then the next day, the car I received sounded like it was falling apart. There was definitely a tire out of balance and something wrong underneath the car. I returned it and received another again no apology or offer to do anything.Reviewed 21 May 2023
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2.0
Never got the rental but was charged a deposit that I never got a refund for I am extremely dissatisfied with budget as a company all togetherReviewed 19 May 2023
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10.0
Counter personnel was the best!Reviewed 4 Apr. 2023
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4.0
Car was good quality, and clean. Pickup was exceedingly long, and it was not made clear that using a credit card for deposit was an optionReviewed 21 Mar. 2023
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10.0
Excellent price, seamless pick up and drop off Budget/Avis on E 82nd is the bestReviewed 11 Mar. 2023
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10.0
No surprises, love that! Only complaint was the car was dirty on the outside, they couldn’t wash it because it was too cold. I could have requested a $15 credit, but I had to go back into the office and request it at the counter. Why make me jump through hoops? Just issue the credit, that’s how you treat your customers.Reviewed 25 Jan. 2023
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4.0
Budget provided an old Jeep with nearly 200K miles on it that didn’t drive well, and was not clean - it and still had someone else’s trash in it. Not impressed. The pick up took nearly an hour in queue however the agent was friendly.Reviewed 31 Oct. 2022
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4.0
We reserved a minivan. We checked in, signed off on paperwork, etc. The man went to grab the car and pulled around in an suv. Never did he say they didn’t have the minivan we reserved. When I asked at that moment, he said it was Fall Break and that was all they had. I asked if he could check with another location and he told me I could check with the airport.Reviewed 9 Oct. 2022
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2.0
The services I received were poor and unexpected. The gas tank was half filled when I picked up the car, but I filled it upon return The price at hire was increased on my bill and there was no explanation as to the increase. This practice is wrong and unfair to customers. Thank you.Reviewed 24 Aug. 2022
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4.0
Long line at pickup, pleasant agent. Car had not been cleaned. Car shakes at 60 MPH and above so obvious problem with wheel balance and/or alignment. A/C worked but not real well. Return was very efficient.Reviewed 15 Aug. 2022
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10.0
Very easy check in and out, gave me a nice clean car, it's all goodReviewed 7 Jul. 2022
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2.0
They were an hour and 30 minutes late on having car ready which it me behind on my schedule. Instead of driving till midnight I was driving till 1:30am on my first planned leg of my trip.Reviewed 3 Jul. 2022
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