Book Thrifty car rentals in Indianapolis

Reviews for Thrifty in Indianapolis

Recent reviews

Traveler rating

Excellent

39

Good

7

Okay

8

Mediocre

12

Poor

0

Find reviews that mention:

car was cleancustomer service

get the carper day

car availablecredit card

friendly staffcar smelled

great price

10.0

Pros:Yes the staffs are excellentReviewed 19 Dec. 2020

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10.0

Pros:Agent at IND airport was helpful and friendly and efficientReviewed 14 Dec. 2017

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10.0

Cons:Easy in and easy out. Our return to the airport was a breeze.Reviewed 31 Dec. 2019

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10.0

Great RentalPros:QuickCons:NothingReviewed 17 Dec. 2017

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2.0

NEVER RENT FROM THRIFTY EVER!!!Pros:NOTHING!!!!!!!!!!!!!!!!!!!!!!!!Cons:WE DID NOT GET THE VEHICLE WE ORDERED WE COULD NEVER GET A HOLD OF ANYONE WHO COULD HELP US THERE IS NO PHONE NUMBER FOR ANY THRIFTY LOCATION THEY ALL ARE DISCONNECTED AND THEY SEND YOUR CALL TO INDIA THEY TOLD US THEY FIXED OUR RESERVATION AND WE COULD PICK UP THE VEHICLE WE ORDERED IN ANOTHER STATE ON THE WAY TO OUR DESTINATION, WE GET THERE AND THERE IS NOT ONLY NO RESERVATION, BUT THERE ISNT ISN'T THE VEHICLE THEY SWORE UP AND DOWN WAS THERE AT THAT FACILTY!!! BIGGEST LET DOWN OF A COMPANY EVER!!! RUINED OUR ENTIRE VACATION!!!! FILLED OUT A COMPLAINT, WAS TOLD SOMEONE WOULD CONTACT US WITHIN 20 HOURS.... IT HAS BEEN 4 DAYS AND NOTHING!!!!!!Reviewed 11 Jun. 2018

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5.6

Pros:The Hyundai Tucson was very clean and comfortableCons:My flight was delayed and the Thrifty rental counter closed before I arrived. No local or manager number to call. I was stranded at the airport late at night. I had to use alternate transportation that night and return to the airport to pick up the rental car the next morning. Then, Thrifty refused to modify my rental contract for the adjusted period of time. So I was stranded without a car and paid for a day I did not use. I filed a complaint but no acknowledgement or resolution.Reviewed 8 Jul. 2020

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10.0

Pros:How friendly the employees were and how easy the check in and out process was.Reviewed 18 Aug. 2020

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9.6

Pros:Easy and friendlyCons:More agents on dutyReviewed 20 Sep. 2020

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2.0

Cons:I reserved through you guys and got my receipt for 171.00. I was charged 1086.00Reviewed 28 Sep. 2020

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6.8

Cons:Car had a flat tire at pickup. Needed to wait and switch cars before leaving.Reviewed 31 Aug. 2017

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10.0

Pros:great option for a quick visit to the city when I only had a few hours.Cons:Online price wasn't available at the counter.Reviewed 14 Feb. 2016

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6.4

Where is my car?Cons:Directions to pick up car in lot were less than helpfulReviewed 8 Jan. 2018

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• Has the Thrifty rental car policy in Indianapolis changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• How much does it cost to rent a car from Thrifty in Indianapolis?

  On average a rental car from Thrifty in Indianapolis costs C$ 47 per day.

• What is the most popular rental car from Thrifty in Indianapolis?

  Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Thrifty in Indianapolis.

• How many car rental locations does Thrifty have in Indianapolis?

  Thrifty has 1 rental location in Indianapolis. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Indianapolis airport (IND)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes