Book Avis car rentals in Indianapolis

Reviews for Avis in Indianapolis

Recent reviews

Traveler rating

Wonderful

7

Very good

2

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

8

4.0

cleanlinessReviewed 25 Sep. 2023

review from

6.0

Cons:Car was damaged and in rough shape.Reviewed 23 May 2021

review from

8.0

Cons:Was 2 yrs ago. Don't remember.Reviewed 25 Oct. 2020

review from

2.0

Cons:They cancelled 3 days beforeReviewed 13 Oct. 2020

review from

4.4

Cons:Avis tried to sell me on almost $1K worth of car insurance despite purchasing with Allianz via Kayak. They said they didn't see I had any coverage - I had an email saying otherwise. Extremely confusing and terrifying not understanding if I was covered or not. There was also only 1 person and a giant line started forming (it was 4pm...seem like a high traffic time so felt odd), so I didn't feel like I could even take a moment to better understand what I was paying for and waiving because I was with the ONLY person available. I was also sent to the wrong space number. And I wasn't told how to open the trunk of the car, which sounds stupid, but this one was hidden under one of the backlights (??? horrible design) so I stood at the car for 20 minutes pushing random areas of the trunk like a moron trying to open it. This is the 2nd terrible experience I've had with both Avis and Kayak. Last time ever - others beware. Check out other rental dealersReviewed 22 Aug. 2020

review from

8.0

Pros:Pick up and drop off was easy.Cons:Cleanliness of car upon pick up.Reviewed 30 Mar. 2020

review from

8.0

Pros:The car itself was a wonderful ride.Cons:The pick up was a nightmare and it was all over me using a debit card. The first person I spoke to refused to help me because I didn't have a Major credit card even though it stated online you can use a debit card with a return flight. Finally, after an hour a nice lady helped me and got me out the door with my car.Reviewed 5 Jan. 2020

review from

5.2

Pros:The car was great but they didn’t give it to me at my quoted price. I had to call customer service and am still trying to fix it.Cons:Horrible pickup experience!Waited an hour past my reso for the ONE worker to clean a car for the renter ahead of me, rent it to them, check in another group who just wanted to extend their rent, then go back to the garage &clean/vacuum the car I would be renting! Again, she was the ONLY PESON THERE!Reviewed 20 Jul. 2019

review from

5.2

Dirty van!Pros:The Indianapolis airport rental car experience is always easy. No bus, no shuttle, no hassle. It's arguably the best big airport rental car experience in the country.Cons:We rented an Avis 12-person passenger van. It was filthy and had two major dents on the outside. I was embarrassed to put my guests in this van and was told I had no alternative van to choose from. For the price ($500+) for three days, I was extremely disappointed. Avis is better than this.Reviewed 7 May 2018

review from

10.0

ExcellentPros:Very efficient.Cons:NothingReviewed 3 Apr. 2018

review from

5.6

Wrong vehicleCons:Reservation for a minivan turned into an SUV. The staff said that the 6 people + luggage would fit just fine. As we suspected, they did not. Our long planned one-way week-long road trip was ruined by Avis.Reviewed 31 Mar. 2018

review from

7.6

Not available when expectedPros:When we were finally able to get the vehicle we had originally booked, it was clean, beautiful and more than we could hope for. We booked a premium SUV-Suburban and it came equipped with a dual DVD system, leather, trailer hitch, etc and was perfect for our trip with a family of 7 to Denver for a softball tournament.Cons:We were supposed to pick the vehicle up at 12. Upon arrival, they didn't have it and tried to give us a mini-van. Keep in mind, we are picking this up at an airport. He had someone drop him off, waited in line for 30 minutes and they didn't have the vehicle. later that day, they called and said they weren't sure they would get it in, and offered us a Tahoe. We needed the extra space in the back, and this isn't what we had booked. We declined, and called all other rental places to see if they happened to have a premium SUV available-there were none. Finally-they called around 4:30pm to let us know that it was available. If it weren't for this incident in getting the car, we would have said excellent. As far as the desk help-they couldn't have cared less that we were inconvenienced.Reviewed 5 Jul. 2017

review from

More

• 7.5 /10Enterprise Rent-A-Car Car Rentals at Indianapolis
• 5.0 /10Sixt Car Rentals at Indianapolis
• 5.7 /10Payless Car Rentals at Indianapolis
• 5.9 /10Budget Car Rentals at Indianapolis
• 6.8 /10Dollar Car Rentals at Indianapolis
• 5.0 /10Hertz Car Rentals at Indianapolis
• 6.1 /10Thrifty Car Rentals at Indianapolis
• 8.5 /10Alamo Car Rentals at Indianapolis

• What is the most popular rental car from Avis in Indianapolis?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Avis in Indianapolis.

• How many car rental locations does Avis have in Indianapolis?

  Avis has 7 rental locations in Indianapolis. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Indianapolis airport (IND)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes