Reviews for Budget in Palm Springs
- All reviews 100%
14 Jan 2018
Cons: Long line up at Palm Springs airport when picking up.
8 Jan 2018
Pros: Good service at the check in counter. Offered upgrade when asked for reasonable cost. Car was not cleaned exceptionally well but nothing to complain about just to mention.
Cons: Dropped car off, got on flight out and son recalled leaving item on floor in back seat. Called one -two hours later after drop off and got recording. Left two messages and returned call next day. Car had been cleaned and re rented.nN items turned in to lost and found. If we had the ability to speak to someone immediately when we discovered the issue should have been able to et the item left from car. I am sure we are not the only ones to have forgotten things! Now all there is is an apology without meaning. To apologize without amends is of no use and hollow- only for the person apologizing. Reflects quite poorly on the company.
6 Nov 2017
Nice car terrible customer service
Pros: Nice car, good value,
Cons: Surly attendant, unhelpful and condensending. Budget car rental has lost a customer..
23 Oct 2017
Worth the $$$
Pros: The rental desk ran out of cars in the category I reserved, so they upgraded me to a very nice Volvo SUV.
Cons: The line to pick up the car was very long (at Palm Springs). And the shuttle line to the airport at LAX was ridiculously long.