Reviews for Hertz in Palm Springs
- All reviews 100%
14 Jan 2018
Cons: The front seats in the Nissan Rogue are uncomfortable
4 Dec 2017
Went to pick up my car, had to walk back home.
Cons: I tried coming to pickup my pre purchase car, I didn’t have a credit card with me but I didn’t have a debit card. The person at the hertz pickup was very rude and seemed more occupied looking at his phone in the morning rather than deal with customers. He said to file for a refund through kayak cause he can’t help me. Overall shoddy experience, I was unaware I needed a credit card and was treated very poorly. I had to walk back home (about 5mi$ from the airport) because i thought the car was locked in, especially after payment was already taken from me.
30 Oct 2017
Great experience but watch the checkout clerk
Pros: The entire rental experience was quick and efficient. The car was clean/ There wasn't a long wait at all to finish paperwork and get the car. Online it mentioned this particular location was "off airport". I was happy to see it was actually right by the baggage claim. I was confused at first, but happy it was right there.
Cons: The clerk tried to sneak in the liability insurance. After I said something he said "it was on your online preferences".... no it wasn't. Good thing I had checked. He did take it off, but not without mumbling about how I needed it, etc the whole time. Also, online it said this particular Hertz was "off airport", when in fact it was right by the baggage claim. You should fix that! :)
27 Oct 2017
Pros: Great pick up & drop off location. Efficient service. Care nice & clean, low mileage, great on gas consumption