Reviews for Dollar in Palm Springs
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15 Jul 2017
Helpful Counter Person
Pros: The guy at the counter at Palm Springs airport on 7/1 was super helpfuL. He offered us the chance to upgrade for minimal cost.
9 Jul 2017
Responding to changing circumstances
Pros: Easy pickup, low pressure upgrade/sales process & well maintained car. Penalty for early return rescinded.
Cons: Standard policy charging nearly TWICE initial rental amount as pentalty for early return vaguely outlined on rental agreement as a "fee for early return". Desk agent flamboyantly rolled eyes, writing "DIRTY" on the keys I turned in for a car I had 12 hours (the vast majority of which the car was parked) driven less than 50 miles, and had not so much as dropped a crumb. VERY specific fuel fill up requirement (submit a time stamped receipt from a gas station within 10 miles of airport). Really?
11 Jun 2017
Best experience ever!!!
Pros: The car was the nicest I've ever driven. Easy to pick up and just as easy to drop off. No hassles and quick service to the airport.
Cons: Giving the car back!
31 May 2017
Excellent Customer Service
Pros: The gentleman who checked me out at the Palm Springs Airport couldn't have been nicer!!! Just because of him I will always rent from Dollar!!! Thank you