Guest Reviews
Overall Rating
7.4
Good
Based on 4,191 reviews
Cleanliness
5.4
Comfort
4.6
Pickup/Dropoff
4.2
Value for money
3.6
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Budget car rental prices in Puerto Vallarta
| Compact | C$8/day | |
| Intermediate | C$7/day | |
| Box truck | C$123/day |
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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5.6
Pros: The return was painless and quick. The car was clean.
Cons: When I made the reservation I was told I was going to get a Jeep Wrangler, but when I got there, they only had a Renault compact suv. It took an hour to get the car ready, and when I finally received it, the gas tank was almost empty.
review from
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3.2
Pros: Staff was friendly
Cons: The staff never told us that our car had a flat tire and needed to be changed. They kept saying "just one minute" for an hour. Then, "the car is ready"... and 15 more minutes went by. Then, as I was ready to jump in an uber... they start washing the car! We had a reservation...
review from
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2.8
Pros: I reserved a Jeep and got a Nissan crossover. I was stuck at an off site rental location so could not go back to airport, needed something to get me to my hotel. The staff told me the jeeps had been sold, so why were they listed as available?
Cons: Would have been great to get the vehicle I reserved. Could not do what had been planned with a crossover.
review from
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4.8
Cons: Price was not as advertised. Was quoted $12 and ended up paying $98.
review from
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2.0
Cons: The office was closed when we arrived even though the posted hours indicated they would be open. Completely unreliable. We ended up renting a car from another company. Don't use Budget in Puerto Vallarta!
review from
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2.0
Terrible Scam
Cons: When we arrived in puerto Vallarta they claimed the car we reserved was unavailable and tried to get us to rent a smaller car for more money. We asked to be taken back to the airport as their rental location is not even located on premises.
review from
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7.6
The insurance cost more than the rental!
Pros: The car was fine and the people in the Puerto Vallarta office spoke English which was nice. It was nice to be able to pick up in Puerto Vallarta and drop off in Guadalajara.
Cons: The one way fee of $200 seemed excessive but the fact that the mandatory insurance cost even more was totally unexpected. Although Mexican drivers are crazy so while expensive, the insurance is probably worth it if you get in an accident. It would have been nice to know the cost of the insurance ahead of time. It was unanticipated and cut into our budget.
review from
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3.2
Rip off
Cons: Didn't have the right car and then had to pay for the upgrade because the right car wasn't there
review from
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2.0
Rented the car for 5.00 per day
Pros: When I got to budget they charged 48.00 for mandatory insurance while hassling us to look at time shares for a free car rental. Claimed the car rental was in airport but it was off sight.
review from
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2.0
NEVER Rent from Budget Puerto Vallarta - RIP OFF A
Pros: Car was clean
Cons: 1. High-Pressure tactics about taking insurance... You are not obligated to take their insurance (Visa Cards often cover you), and they charge you 90% of the cost of the rental in INSURANCE - my car cost $200/day !!!!! It was just a VW Jetta.... 2. They refuse to rent you the car, unless you take the minimum insurance 3. They hold your CC hostage for many thousands of dollars, unless you take their insurance. 4. Rent from: Gecko or SIXT - honest and good people who INCLUDE the cost of the insurance in the price per day!!!
review from
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2.0
Horrible customer service and rates changed
Pros: The car was clean
Cons: I was upset of the fact the rates went up from what I had reserved online to what I ended up paying. Horrible customer service in pick up. Will never use them again!
review from
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4.4
Misleading price
Pros: The car itself was just fine.
Cons: The actual pickup location added about 100% in extra taxes and fees from what was both advertised and reserved. It literally doubled the cost of the car. Very, very misleading.
review from
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5.6
Pros: The return was painless and quick. The car was clean.
Cons: When I made the reservation I was told I was going to get a Jeep Wrangler, but when I got there, they only had a Renault compact suv. It took an hour to get the car ready, and when I finally received it, the gas tank was almost empty.
review from
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3.2
Pros: Staff was friendly
Cons: The staff never told us that our car had a flat tire and needed to be changed. They kept saying "just one minute" for an hour. Then, "the car is ready"... and 15 more minutes went by. Then, as I was ready to jump in an uber... they start washing the car! We had a reservation...
review from
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2.8
Pros: I reserved a Jeep and got a Nissan crossover. I was stuck at an off site rental location so could not go back to airport, needed something to get me to my hotel. The staff told me the jeeps had been sold, so why were they listed as available?
Cons: Would have been great to get the vehicle I reserved. Could not do what had been planned with a crossover.
review from
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4.8
Cons: Price was not as advertised. Was quoted $12 and ended up paying $98.
review from
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2.0
Cons: The office was closed when we arrived even though the posted hours indicated they would be open. Completely unreliable. We ended up renting a car from another company. Don't use Budget in Puerto Vallarta!
review from
-
2.0
Terrible Scam
Cons: When we arrived in puerto Vallarta they claimed the car we reserved was unavailable and tried to get us to rent a smaller car for more money. We asked to be taken back to the airport as their rental location is not even located on premises.
review from
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3.2
Rip off
Cons: Didn't have the right car and then had to pay for the upgrade because the right car wasn't there
review from
-
2.0
Rented the car for 5.00 per day
Pros: When I got to budget they charged 48.00 for mandatory insurance while hassling us to look at time shares for a free car rental. Claimed the car rental was in airport but it was off sight.
review from
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2.0
NEVER Rent from Budget Puerto Vallarta - RIP OFF A
Pros: Car was clean
Cons: 1. High-Pressure tactics about taking insurance... You are not obligated to take their insurance (Visa Cards often cover you), and they charge you 90% of the cost of the rental in INSURANCE - my car cost $200/day !!!!! It was just a VW Jetta.... 2. They refuse to rent you the car, unless you take the minimum insurance 3. They hold your CC hostage for many thousands of dollars, unless you take their insurance. 4. Rent from: Gecko or SIXT - honest and good people who INCLUDE the cost of the insurance in the price per day!!!
review from
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2.0
Horrible customer service and rates changed
Pros: The car was clean
Cons: I was upset of the fact the rates went up from what I had reserved online to what I ended up paying. Horrible customer service in pick up. Will never use them again!
review from
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4.4
Misleading price
Pros: The car itself was just fine.
Cons: The actual pickup location added about 100% in extra taxes and fees from what was both advertised and reserved. It literally doubled the cost of the car. Very, very misleading.
review from
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Where can I find Budget car rentals in Puerto Vallarta?
Km 7.5 Carretera Tepic, Budget car rentals
Address
Km 7.5 Carretera TepicPhone
+52 322 221 1210Top Tips For Renting a Car from Budget in Puerto Vallarta
- 25% of our users found rental cars from Budget in Puerto Vallarta for C$ 3 or less
- Book your rental car from Puerto Vallarta in Budget at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Budget in Puerto Vallarta are around 94% cheaper than other car types, on average
FAQs About Renting a Car From Budget in Puerto Vallarta
How much does it cost to rent a car from Budget in Puerto Vallarta?
On average a rental car from Budget in Puerto Vallarta costs C$ 3 per day.
What is the most popular rental car from Budget in Puerto Vallarta?
Standard (Mitsubishi Galant or similar) is the most frequently booked rental car type from Budget in Puerto Vallarta.
How many car rental locations does Budget have in Puerto Vallarta?
Budget has 2 rental locations in Puerto Vallarta. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: Ordaz Airport (PVR)?
Yes
Does Budget offer shuttle or airport pick-up services from Ordaz Airport (PVR)?
Yes