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2.0
I was misled as to the pickup & dropoff location. Therefore I had to pay more. Bill of approx $200 easily escalated to $450Reviewed 23 May 2023
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6.0
We paid more for a Mustang "or similar". We ended up with a Nissan Maxima which really is not similar. Wanted a sporty vibe; got a granny vibe. The car was nice, just wasn't as advertised.Reviewed 21 Apr. 2023
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4.0
It was over an hour wait to pick up the car because Avis only had 2 counter staff.Reviewed 23 Mar. 2023
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2.0
The person who checked us out told us one time verbally for drop off and it ended up being a time when they were closed. We had to go to a different location up for drop offReviewed 20 Feb. 2023
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6.0
Lengthy pick up process. Would be good to have parking nearby for those driving to collect a rental. A lot of hidden costsReviewed 19 Feb. 2023
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6.0
The lady at the pickup was very unhelpful for the insurance options. She made us worried although we have coverage. We almost done double insurance with charging $51 per dayReviewed 17 Dec. 2022
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2.0
Stood in line for over an hour at checkin, then another half-hour waiting for a car….people were good, but archaic system and grossly understaffed.Reviewed 26 Sep. 2022
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10.0
This was my first time renting a car, and besides the wait to pick up a car at the beginning, I had a very easy time as a first time car renter. Customer service was very nice at pickup and drop off and for the car I got, the price was very reasonable.Reviewed 6 Sep. 2022
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8.0
Check in was awfully slow. Staff at counter not focused and not motivated to work.Reviewed 11 Jul. 2022
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4.0
The pick up took an hour!!!! Longer than my flight!Reviewed 4 Jul. 2022
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8.0
The signage at the mall where I dropped off could have been clearer. Very difficult to find. Add one sign to the outer loop of the mall to give an idea where the entrance exists.Reviewed 12 Jun. 2022
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10.0
The person at the rental counter went above and beyond to make sure we got the vehicle that fit our needs.Reviewed 30 May 2022
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