Book Thrifty car rentals in San Jose

Cons: None

Cons: We didn't like the somewhat creepy sales agent. I also didn't like the way he pushed the extra insurance after I tuned it down. I guess he has to do that since I've noticed all the agents at all rental car agencies do that. So annoying.

Cons: "Chardonnay" was our customer service rep and was unfriendly and not helpful when it came to the insurance. I explained we had ins thru our booking and she required my ins info and would not explain other than Thrify does not recognize the insurance I paid for through the booking. Luckily we didn't need insurance but she was unpleasant and not helpful so did not start the rental with a good experience.

Cons: javing no serviceevem aftrr making reservation

Cons: Customer service was not available when called. Fee's were not explained clearly, I feel like I got completely ripped off, how did a $26.95 car rental turn into almost $100? Completely ridiculous

Cons: Over charged!

Cons: Corolla was too small for a comfortable drive for someone tall.

Cons: When Thrifty/Budget drops their rental prices slightly lower than any other company at San Jose, a flood of people book with Thrifty/Budget. The problem is that they only have one person working behind the counter so when I arrived at the rental car center, the line was close to 20 customers deep. I waited in line for 10 minutes, and the Thrifty representative was still on the same customer. I figured that at that rate it would take me 3 hours to get my car, so I checked Kayak for rates at other companies, and found a car at a company that had no line, and the car was only $5/day more expensive. I ended up spending the extra $5 and was on the road within 10 minutes. Be warned about the wait time at Thrifty.

Cons: Took forever to get to the counter but once there it was really good

Cons: Signs showing car rental return

Cons: Made reservations for a large specialty vehicle to transport 4 people and luggage. According to your website, I was expecting a SUV or a Mini Van. I was told I was getting a compact car that could hold 4 person and some luggage. If I wanted a SUV or Minivan, it would be more. I had no choice except to accept renting a SUV for 3 times the cost. they told me that it wasn't their fault rather it was the online company's fault that I was stuck. Called priceline, they told me that it was Kayak's fault, not theirs. Went on Kayak website didn't find any way to contact you to discuss. Bad experience.

Cons: Our flight arrived late at night and it was possible that we would not make it to the rental counter before it closed for the evening. I suggest staying open later when a flight is coming in later. I also think you should list the LOCAL phone number for each location. I had specific questions that the central 800 service number could not answer.

Cons: Getting my car took an extra hour. I had to use an unfamiliar car because they were out of the kind I asked for. The fees are exorbitant- think around $200 more than what you're quoted on Kayak. Just an absurd service overall in a world where uber exists.

Cons: All the cars to choose from smelled like curry. Could have used an air freshener.

Cons: Every vehicle in the line smelled like someone cooked curry in it.

Cons: San Jose airport rental counter...need more Agents. One took break, leaving 1 lady to service line of 10 or more customers. She was very good and prompt, but more coverage required at peak travel arrival times.

Cons: The body of the car was not checked when i picked it up.

Cons: Car smelled like skunk. Price for booster seat ridiculous. Ooops don't get too busy to fill the gas tank, that'll cost ya. Online my rental said $126, when I pay it's $307. For Thrifty car rental your prices shouldn't ended up higher than the big name rentals. A booster seat should be $3 a day not $14!!!! Just saying.

Cons: We were okay with paying the extra $15 for the chip even though we weren't sure when it could have occurred. The service during our drop off was unfriendly and rude.

Cons: My first clerk (man) was unhelpful with getting directions.

Cons: Nothing could have gone better.

Cons: Stripped down car

Cons: I was heavily overcharged for wanting to take the car for an extra day. The charge for one more day was the same as the charge for the previous 4

Cons: Unfortunately there was an international couple in front of me struggling with the language and the complexities of insurance coverage, and they discussed every fine point for minute on end. There were no other agents available so it was a half hour wait before I got my car (in about 5 min). I think one agent is just not enough, it was not her fault, and also the couple were being justifiably cautious. Please make sure there is backup

Cons: I booked a Chevrolet SUV with Thrifty via Kayak for one day. I got a charge from Hertz Rental, the amount is $45, not the same as the car I booked. Someone is stealing my identity. It's not a large amount but I feel unsecure when using Kayak.com. There is no protection, so be careful when you use this site. I will never use Kayak.com again. Bad experience!!!!