Book Thrifty car rentals in San Jose

Reviews for Thrifty in San Jose

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Traveler rating

Excellent

20

Good

9

Okay

5

Mediocre

3

Poor

0

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10.0

Pros:YesReviewed 16 Jul. 2020

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10.0

Pros:All aspects of this rental were wonderful. Typical pushy sales on upselling when you go to pickup, but that's expected and you can "nope" your way through it.Reviewed 19 Jul. 2020

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6.4

Pros:The staff were very friendly at pick up and drop off and the car was clean. It had a few scratches, but nothing too bad. Fuel economy was better than expected.Cons:The price was significantly better than other companies for the same type of car and it would have rated a higher score on value for money if it were not for the fact that the car needed some TLC. The engine sounded rough under load (like it was knocking), it needed oil (which I added) and the convertible top had trouble locking properly when it was lowered. I noticed later that the key had a sticker on it that said "check engine", but it seems that was not done.Reviewed 29 Sep. 2020

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7.2

Pros:Straightforward process. Car feels cleanCons:The hood of the car open but there was no indication of it on the car. Found out when it started moving on the freeway. This put my life in danger. Staff should have made sure that the hood was close and the car should have warned the driver that the hood is open.Reviewed 3 Oct. 2020

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9.2

Pros:Staff was very helpful and friendly at SJCCons:Car wasn't in spot marked on envelope. Had to look around for a few minutes to find it.Reviewed 16 Aug. 2020

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4.4

Pros:Pick up has been painful. Drop off was cumbersome. Still awaiting my final receipts.Reviewed 4 Nov. 2020

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4.0

Cons:When Thrifty/Budget drops their rental prices slightly lower than any other company at San Jose, a flood of people book with Thrifty/Budget. The problem is that they only have one person working behind the counter so when I arrived at the rental car center, the line was close to 20 customers deep. I waited in line for 10 minutes, and the Thrifty representative was still on the same customer. I figured that at that rate it would take me 3 hours to get my car, so I checked Kayak for rates at other companies, and found a car at a company that had no line, and the car was only $5/day more expensive. I ended up spending the extra $5 and was on the road within 10 minutes. Be warned about the wait time at Thrifty.Reviewed 14 Apr. 2017

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8.4

Cons:Customer serviceReviewed 17 May 2020

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8.0

Pros:The car was clean and our drop off was very easy the guy even did a brief run through to make sure that we can remember everything and caught that I had forgot my sweater.Cons:We had reserved a SUV in August for Thanksgiving weekend when we arrived they did not have a SUV that we had reserved they did not offer any kind of an alternative. Despite the fact that there were other cars still theredid not like that they ask for an additional deposit if you do not have a credit card that isn’t listed as debit most major credit cards have the debit option to get cash so despite the fact that we had many credit cards we were not able to get around not putting down an additional deposit because they all said debit on them. Also I reserve the car on car rentals.com which was a third-party you through kayak and that site offered rental car insurance which we got but apparently thrifty did not honor third-party liability through that company. So it was very frustrating that I had paid an additional $36 for car insurance that was directed from the site where I reserve the car and it was not honored. I was able to add it to my regular automobile insurance for around the same price it just took additional time for Me to do that and delayed The start of my vacation.Reviewed 28 Nov. 2017

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10.0

Pros:The staff at San Jose airport were the best I ever worked with!!!! They helped get us in the right vehicle for 6 people and luggage. The manager at San Jose airport on Friday, June 11, 2014 was especially helpful, efficient and kind. I was so impressed with this company!Reviewed 15 Jun. 2021

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10.0

Smooth transactionPros:Good rateCons:Customer service is average. Not courteousReviewed 6 Dec. 2018

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8.8

SJC to Santa Cruz!Pros:The experience was mostly great. Easy in and out, nice clean car, car ran well, good gas economy.Cons:We didn't like the somewhat creepy sales agent. I also didn't like the way he pushed the extra insurance after I tuned it down. I guess he has to do that since I've noticed all the agents at all rental car agencies do that. So annoying.Reviewed 9 Jul. 2017

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• Has the Thrifty rental car policy in San Jose changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• How much does it cost to rent a car from Thrifty in San Jose?

  On average a rental car from Thrifty in San Jose costs C$ 52 per day.

• What is the most popular rental car from Thrifty in San Jose?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Thrifty in San Jose.

• How many car rental locations does Thrifty have in San Jose?

  Thrifty has 1 rental location in San Jose. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: San Jose airport (SJC)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from San Jose airport (SJC)?

  Yes