Book Sixt car rentals in San Jose

Cons: I reserved the vehicle class (Chavey Tahoe or similar) almost 5 months prior and when I get there that "car" isn't available..... The young lady behind the counter could have cared less.

Cons: After charging me online for the car rental, Sixt informed us at the airport that they did not accept debit cards. The lady handed me a brochure to call customer care and ask about our refund. The person I spoke with over the phone said that I would have to submit something in an email with the request. I sent an email explaining what happened and that I wanted a refund of the money they accepted (from my debit card). Their response never acknowledged my refund request and instead shared their debit card policy. I still have not received a refund for a service that was never provided. I would also like to mention that the person at the counter said no one at the airport accepted debit cards, but we went one counter down and they happily accepted our form of payment. Never using this company - horrible customer service in person, over the phone and via email.

Cons: Staff was unprofessional from the checkout counter to the garage. Had to hunt down an employee each time. Would never use again.

Cons: Prepayment and early closing meant that my money was taken, and I had to rent from another company with appropriate business hours. So I had to pay twice, and I had to pay last minute rate for the send company

Cons: Zero

Cons: The 30 minutes it took to get the car. Having your employee saying both my credit cards were no good when it was your system that was down. Hearing from the gate attendant that your system is down more often than not. Waiting in a cold parking lot instead of being at the desk in the main section except no one was there with a little sign saying to go to the parking king ramp for service. Having 4 employees in the little shack but only 1 employee manually helping the long line of pissed off costomers. LAX drop off was completely different. San Jose Sixt should take lesions from LAX Sixt.

Cons: No direct phone number to rental location

Cons: Was not a thing I didn't like. It was a great experience.

Cons: I jumped thru all the hoops to sign up for their express pick up because I had an extremely important meeting to get to and knew I would be pressed for time. I even got a confirmation email that said all I had to do at pick up was show my ID and they would hand me the keys and I could skip the line at the counter(which was long). BUT, when I tried to that I was told "I don't care what your email says, if you don't have a contract from the rental counter, I'm not giving you the keys". So, I had to go back down to the counter and wait 20 minutes, and the lady that helped me was rude. BAD PICK UP!

Cons: I dropped off the car after a week. The girl marked the car as having a dent. The spot she was talking about had to be stared at hard. It was smaller than the tip of my pinky and barely indented. It looked like a car door may have bumped the car. Wish we'd looked at the car carefully when we picked it up. Then again, the spot was so small, that I doubt we would have seen it.

Cons: drop off location separate from airport SFO

Cons: Drop off was terrible, took a long time, and you really couldn't take us to the our gates or explain how to get there? Took forever for us to find the SIXT Drop off, because one would assume it's with the rest of the rental car places! Terrible! We almost missed our flight because of all these unexpected surprises! The car was not at all clean when we received it. Pretty poor service, not going to rent with Sixt again and will be telling my friends and family.

Cons: Customer service

Cons: The pick up process took FOREVER. They didn't have the car I booked, they didn't even have a car in the same class. They only had a minivan, which I did not feel comfortable driving and very a huge pain in downtown San Francisco. The staff very disorganized and inexperienced. NOT WORTH THE FEW DOLLARS YOU SAVE.

Cons: I would not book Sixt anymore. I neeeded to make changes and was not able to contact Sixt after numerous attempts of calling their customer service line.

Cons: Pick up was slow

Cons: Sixt did not have the car we reserved when we arrived at the time promised. We reserved the car over a month in advance. Sixt offered us a van for 2 people! Finally got a car but it reeked of cigarette smoke. Exhausted with arguing and unable to wait any longer we took it. Will not use Sixt again.

Cons: I booked a car for 272$. I was charged with additional fees despite my specific request to not add any coverages nor services. I was charged with more than 750$!!!! The person who handed me the car promised me that there are non. I was never handed with a contract nor signed a paper contract. While I'm not the person paying for this, this is outrageous. It's a froud.