Book Dollar car rentals in San Jose

Reviews for Dollar in San Jose

Recent reviews

Traveler rating

Wonderful

4

Very good

2

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

3

10.0

Clean inside windshieldReviewed 19 May 2023

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2.0

This was worst rental car experience I've ever had. I would never use Dollar again and I will not rent a car through Kayak again. First, they said they didn't have a car. Then, they tried to double charge me when I had already paid upfront. They wouldn't let me pay the deposit using debit card, and even after I told them I paid for the car in advance, they charged me an additional $38 for some type of fee, so I paid nearly $100 to rent a compact vehicle for 1 day! They also made me wait over an hour for a vehicle and I was not the only one! Look online: All the reviews are horrible! They tried to say people stole the cars! Obvious lie! There is security to get in and out of there. No way. Absolute nightmare! Don't use this company, and don't use kayak. I paid for the car upfront for a reason. I should've only had to pay a deposit in addition.Reviewed 1 Apr. 2023

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10.0

it was great- easy check in and return. Vehicle was clean and comfortable!!Reviewed 27 Feb. 2023

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2.0

We received are scheduled pick up and hour late and they didn’t even have the vehicle we rental that was more fuel economicalReviewed 27 Sep. 2022

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2.0

First, the car was FILTHY when we picked it up. Goo and grime all of the backseat. NO one cleaned this car... even the outdoor car handles were beshmeared with goo/sticky handprints. The worst was we checked the oil on our road trip only to find out that the oil was so low in the car that it was not registering on the dipstick. COMPLETELY dangerous! We ended up having to buy oil so we did not destroy the car. Dollar did not do any basic checks on this car before they rented it to us and basically put my family in danger. Having sufficient oil is a mandatory so you don't end up on the side of the road somewhere. Very disappointed.Reviewed 21 Jul. 2022

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4.0

We got to the Dollar booth and there were no employees and 20 customers in line. The hertz people helped check us in when they didn’t have customers but it took an hour to get to the front of the line. Frustrating and not acceptable. Also I was charged $97 in taxes which I assumed were included with my total rental costs. The car was great and I didn’t have any trouble getting and dropping the car once I got through the line.Reviewed 18 Jul. 2022

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4.0

Long wait for pickup Car was not cleanReviewed 6 Jul. 2022

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8.0

Wish the car was smoke free. The whole trip we had to endure the smoky smell of the car. I had bad allergy from the smell of the carReviewed 3 Apr. 2022

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8.0

There was only one agent at check in who left for his at one point and one agent from the next agency counter had to take over . Longest line and slowest moving line was Dollar . On the plus side , the drop off was greatest ever .Reviewed 18 Mar. 2022

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6.0

They keep pushing you to upgrade or saying that you will get a compact car even when they don’t have any compact cars there. My suggestion is to stay strong to your choices and if it doesn’t work, go back and ask for an upgrade.Reviewed 7 Mar. 2022

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10.0

Every interaction with staff was pleasant, efficient, helpful.Reviewed 13 Oct. 2021

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5.9

It took 1.5 hours at check in!Reviewed 5 Oct. 2021

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• Has the Dollar rental car policy in San Jose changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• How much does it cost to rent a car from Dollar in San Jose?

  On average a rental car from Dollar in San Jose costs C$ 92 per day.

• What is the most popular rental car from Dollar in San Jose?

  Standard (Class Commercial Truck or similar) is the most frequently booked rental car type from Dollar in San Jose.

• How many car rental locations does Dollar have in San Jose?

  Dollar has 1 rental location in San Jose. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: San Jose airport (SJC)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from San Jose airport (SJC)?

  Yes